Looking at the reviews I was a little skeptical, and should have trusted my gut. I figured on a Sunday Night at 8:00pm would be empty, not being familiar with a laundry mat, I assumed all would be well. As I am putting the money in the machine it makes a noise and begins washing... maybe my fault for not knowing to put the clothes in first before putting in the money, I called the employee over and ask for help, her reply was " me sorry, it already started, clearly she could see the machine was working empty, I ask for a refund, again she repeated, me sorry it already started. I ask no refund? , she said no no no. So I'm running an empty machine. Lessons learned... always be smarter than the equipment you are trying to operate. read more