Well, I did not buy a car from River View Ford, but I would still recommend them. My car was…read moretotaled by an uninsured driver that ran into my rear end. Went to John Hennessey on the recommendation of a friend who had bought 5 cars from River View. I wanted a used Lexus. They gave me a loaner used car (one of their few Lexus used autos) to test out for the weekend. Price was more than fair, car was fine -- but too small for me. Just too darn small. But you don' t know till you get in and drive around for a bit. They delivered the car to the BNSF Metra station of my choice, and when I called John H and told him I fell in love with a used Infiniti (almost by accident, just stopping into another dealer to kick the tires--but the heart wants what it wants) they came to get the car where I was - at my sister's, about 1/2 hour from Oswego. This, after I used their car for almost 2 days. And I am almost ashamed to say, the last morning of which I shopped for other cars. If I was a Ford man, I would make a beeline to Riverview Ford. Based on my experience, a quality outfit -- stand-up guys.

The internet buying experience was great. Craig Holsman was helpful and when a vehicle I was…read moreinquiring about was sold he mentioned another vehicle that they had just taken in that matched what I needed for me son. It was a 2017 Ford Focus with only 30K miles. As anyone looking for cars today knows that it is hard to find an older car with low miles. The price was very fair. When we got to store the Sales Manager, Tom Julian, was also very helpful and made the buying experience memorable for my son. He was very cordial and I know we got a very good deal on the car. Over the decades of buying cars, this was by far the best interaction we have had with a dealership. If I had this interaction years ago when buying a car, I think we would have been a long term Ford family. We also met the owner, John Hennessy, and that also supported the fact that this store has an old school approach and treats their customers in the right way.

Cruz went above and beyond with his service when I went to finance a Mitsubishi eclipse. I would…read morerecommend this dealership to family and friends :-)

Great People to work with! Cruz & Jared are super helpfull. They answered all my questions.read more

This review is for Tobias King and Blair Berg…read more If you want to have a comfortable experience and be directed to the right car at the price you are willing to pay, see Tobias King, Sales Consultant at Enterprise Care Sales in Aurora. Tobias actually became a friend along the way. He patiently listened to what we were looking for, then brought the car up for a test drive. He answered all of our questions. We felt as if we could leave at any time, which is different from previous car purchase experiences. But we didn't want to leave because we were learning so much. Blair Berg gracefully walked us through financing and we obtained a better loan than we expected. Thanks to both Tobias and Blair for such a comfortable experience. John and Barb

I highly don't recommend this location 4000 Ogden. I worked with someone great but this location…read moreprovided the worse service ever. I put a down payment on a vehicle to hold it a week before I picked it up. When I picked it up and got it home the car already had issues so I had to take it back. A random lady from the place called me to tell me the car was ready to be picked it but she couldn't even explain to me what was wrong with the car told me that's not her department. They gave me a loner car on full tank and i gave them my car on half i returned they car back full tank and they returned my car back on E don't know how that was fair and the lady again told me that's not her department i hate the experience i went through with this enterprise.

Easiest car buying experience! Bought a 2012 Honda Civic. Matt was great to work with and made the…read morewhole process easy. Loving the car! 5 stars."

Be very careful... Hetts has a Mechanic that works on their vehicles and he makes mistakes and does…read morenot own up to the mistakes and Hetts Auto does not back his work in my case it has cost me lots of money and I have a truck with a bad engine Very disappointing.....I try to support small local business. be cautious.

Thanks to Casey and to Jack for their excellent help in the purchase of my 2025 CRV exl!read more

I recently brought my 2024 Honda Accord to Valley Honda in Aurora for a recall service, and I…read morecouldn't be happier with how everything was handled. From the start, Kristina Pszotka, the Assistant Service Manager, made the process easy and stress-free. She clearly explained what the recall involved, how long it would take, and kept me updated during the service. Kristina was professional, friendly, and very straightforward -- no runaround or upselling, just honest communication and great customer care. The repairs were completed on time, and my vehicle was returned in perfect condition. I've dealt with many service departments over the years, and Valley Honda stands out. If you need service on a Honda, ask for Kristina. She will take care of you and make sure the job gets done right.

Me and my husband HIGHLY RECOMMEND GRANDE AUTO SALES and Alfredo went over and beyond serving his…read morecustomers! I appreciate you for blessing us...I have shopped here twice with no complaints! Good quality vehicles and Great customer service a PLUS!!! THANKS

DO NOT RECOMMEND THIS PLACE. I just bought a car her back in…read moreFeb 2021 and this car has been a pain in the but one week after I got it. 1- Heater and Ac did not work properly 2- engine is making knocking noise 3- it had little to no brakes 4- back arm that is connected to back tire on driver side is broken 5- check engine and air bag light turned on

I recently purchased my 2016 Ford T250 couple months ago here. It has been running great, and I am…read morereally pleased with my new work van! The sales lady was very helpful. Low stress ,no pressure sales lady really helped me make my decision. She was not pushy. She let me take my time looking at the different vans they had available without following me around or being pushy. I really appreciated that. Some people might prefer to be sold but I prefer to come prepared knowing what I want and she could tell. The pricing was reasonable with current pricing and I think the combination of the 2 makes this a great place to shop.

I called the car store with a peculiar request, they awnsered all my questions over the phone and…read morewere very knowledgeable about everything I was looking for. When I went in to the store I was greeted with open arms. They're entire staff there was super kind. Danny was more than happy to help me out with my request and got me everything I needed. Overall I highly recommend this place. Very helpful for vets and that's a big plus as well.

Facts: If you have a job(with proof)…read more Proof of residence(utility bill) Bank information Down payment, usually $1000 - $3000 You can finance a vehicle with this company. Payments range from $150-200, bi-weekly, 28% interest. Buyer beware! The Illinois Lemon Law does not cover used cars, you are buying as-is. Ask for Rick, he is very helpful, not pressuring.

First let start off by saying the worst dealer I ever encountered got a car from here and had to…read morereturn it cause the gas line was broken by the exhaust spoke with Rick well long story short got the car up to the dealer sat down to wait for my car and a white male with a beard approach me and stated YOU NEED TO LEAVE !!!You can't wait for your car on property I explain to him I purchased a car here he the guy with the beard stated call a cab or something or a friend but get out of here!!! People never ever buy a car from here the staff is unprofessional and lack the moral compactity of a human being.

Let's start with I hate buying a car. Pushy sale staff asking for one car payment and getting…read moreanother ect.. I can say that this was by far the best experience buying a car. I started the day just looking around and not planning to buy one but the way Michael Covone listen to what I wanted and needed he hit it out of the park. I left with a great deal and in my price range that I wanted. I am so happy with my purchase. Thank you Michael..

We had purchased a used 2016 Tahoe. After about 45 days of ownership, the transmission started…read moreacting up. Unfortunately, we were passed the 30 day guarantee. We are now stuck with a faulty overpriced vehicle. I tried to call and sort something out and was told that they couldn't do anything. We had purchased the GAP insurance. During the refinancing of the vehicle (to lower the interest), we decided to no remove that. We were promised a full refund...... we never received it!!! We have been given the run around with the dealership. We have called so many times to get this resolved and have been ignored or the issue has been pawned off on someone else. I feel like we have been completely swindled. Save yourself from having similar issues and avoid this place.