I've had Menehune water delivery for many years, and love how convenient it is to have water…read moredelivered right to my front door. Whenever I call customer service they are so pleasant and helpful, in processing payments or with any questions I may have. The other day I missed my water delivery. I called customer service and was assisted by Maile. I explained to her my situation and said she'll try to get a delivery out to me. To be truthful I didn't think I was going to get a delivery the very next day. Only because I needed only one 5 gallon. Well... I arrived at home yesterday to find that one 5 gallon bottle sitting on my porch. Now that's exceptionally customer service on how Maile followed through with my call and helped me to get my water delivery, don't have to wait for my next delivery date. Mahalo to Maile and to the driver who delivered my 5 gallon water. I really appreciate your exceptional service!!

A113140 Great…read moreservice all the time! On time! Great water too! The office responds to calls or emails.

So far, loving the quality of this water. Robyn is efficient and helpful when it comes to billing!…read more Thanks for making this simple and easy :) I recommend doing month delivery at a time.

This update is long overdue, mostly because things have been running so smoothly that there have…read morebeen no issues to report. We've been receiving deliveries like clockwork, so I've not had to contact customer service at all. Another reason I haven't had to call them is that so many features are automated, and I mean this in a positive way. I mentioned in my initial review that I liked being able to go online and directly manage some of my account details. I just logged in to my account and the main screen is divided into: * Billing Information - where I can update my phone number, email address, and password. * Delivery Information - here also I can update my phone number and email address - for purposes of delivery, so they could be different from the billing information. Also displayed are the driver and route codes, and the next scheduled delivery date. * Account Balance - mine shows $0.00 due, probably because I have them automatically charge my credit card each month. * Open Invoices - there are no open invoices, again probably because of auto charges to my credit card. * My Deliveries - prominently shows the next delivery date, where there is a button to click to skip that delivery. Another option is to "View Deliveries." * Favorites - just has an image and description of the type of water being recurringly delivered. In the upper-left corner of the page is a menu icon, and when I click on it, the options are: * My Dashboard - takes you back to the main, initial screen. * Billing - I used this option recently to update my credit card details. * My Orders * My Account Besides their website, I receive email and phone reminders if there is a delivery scheduled for the following day. I am also able to download a PDF version of their delivery calendar, and there is even a way for me to upload the calendar of deliveries into my personal (Proton) calendar, accessible online or through my calendar app, which now shows me delivery dates for the upcoming months. I receive email invoices, and transaction & payment receipts monthly. Yes, I highly recommend Aloha Water Company. https://www.facebook.com/raymond.kaya.98/

Filtered Hawaii changed my life!!! Everyone who knows me knows that I never drink water.. and…read morehonestly it's because I hated the taste of it. Now with my new filtration system I've been drinking more water, I love the taste, and it's so convenient/easy to fill up my water bottle. HIGHLY RECOMMEND!

Huge mahalo to Dave for answering all of our questions and to bradda Pono for a smooth and quick…read moreinstallation. My wife and I love our X12. We fill our Yetis up in seconds. Used to take forever with the fridge. Huge peace of mind knowing we're getting clean water, especially with the two keiki.

After 9 years of being a customer, Hawaiian Isles Water 5 gallon home delivery. Water service has…read morebecome non existent. I've been with them while they've: Had a Machine broken = no water delivery Ran out of bottle caps = no water delivery Driver out on vacation = no water delivery Truck is brokers = no water delivery I've even had the reward of being a long time customer and having my credit card on file expire. I would find out my credit card was expired by no water delivery and a late payment charge. Keep in mind I found these things out after having to repeatedly call them (no one seems to answer the phone) on the phone. So if you enjoy signing up for a service and not getting service - this is for you.

The worst company I'd ever had to deal with…read more I had to personally return the 5gal bottles to the company after delivery wasn't delivered to my house and we didn't have water for three weeks because they didn't have caps for the bottles. I called their company number multiple times, with no one ever answering the phone - canceling was made so complicated that you would have to go to their local office to cancel. I even called Tad, who helped me with the delivery service start-up. He ignored my multiple calls/emails when all I wanted to do was to cancel my delivery subscription. No one would answer their customer service number either. I returned my bottles on June 1st and I was waiting for my deposit to be refunded to me. I was told by Nesta, they weren't responsible for their accounting and they would not know when I would get refunded. To this day, I still haven't gotten a refund.

May 20 2021 - Another great experience using Water Group 7!…read more Jeremiah has been a superstar and lifesaver! I bought my reverse osmosis water cooler with hot and cold taps almost 7years ago when we were living in Hawaii. We moved to Las Vegas in 2016 and Jeremiah has still been able to offer great customer service! My son recently broke the hot water handle (don't ask me how) but he did. I had been okay with it so far but the other day was just fed up. So I reached out to Jeremiah, told him what had happened and he was like sure I can replace that! Wow! He took a picture of the replacement part and I was over the moon it was an easy process and something I could do. He sent it from Hawaii and a few days later it came in the mail, I called him and he gave me step by step instructions - insisting to be very careful and not to get burnt. Well I replaced it - easy peasy! For $40 - what can I say, I love it! Thank you for always giving me great speedy service.

The area that I live is on the older side and the water quality isn't what you would call ideal…read more It had a funny smell and I want very fond of using it for drinking or cooking. I finally got so frustrated I went searching on yelp and found Water Group 7. Jeremiah scheduled a consultation to address my concerns. He listened to all my issues and was very honest about what he would suggest and what he wouldn't based on percentage rate of effectiveness for the area and also the esthetics. So I decided to go with a reverse osmosis system to at least help with the water quality that I used for drinking and cooking with. The system unfortunately wasn't working properly due to no fault of theirs. But they addressed the issue until the problem was solved. Jeremiah and his brother are so great to work with! I highly recommend Water Group 7 for your water issues.

Photo taken June 4, 2025…read more I show up when I noticed the ASB buy local save promo, so I drive all the way back home to get my ASB card and calculated how many gallons I need to hit the $15... head to the store so I figure out if I should get the 7 gals or 6 gals... So when I finally do show up, cashier says the advertised price is their old price and instead of being able to just honor the posted price she charges me the expensive price... which completely messed up which size container I should have bought... grrr Annnnnnnd... when I mention my almost full stamp card, the cashier said I can just throw it away since it's a new company now so I have to start all over again... even though the GIANT sign outside and elsewhere still has the "old" business name...

The price is great, their frequent user cards awards you with free water, the facility is clean and…read moreneat, and the workers there are awesome. I'm always greeted by Ashley with a wonderful smile, kindness, and excellent customer service. Being a senior citizen, I appreciated Ramzen's aloha spirit, helping this old man by carrying my five 5 gal water bottles to the car. This is going beyond the call! I've been going there for over 5 years and will continue for years to come. Thank you Ashley and Ramzen.

Ice cubes have bad taste. We had to look on internet for ice with clean and filtered water. Do not…read morerecommend

This place is HTK Hawaii's ice company that sales ice to all the shave ice stores on the island…read more They sell their ice in 12 lb blocks that is either precut or uncut. The price is $4-5/block which is reasonable. The downside is that they don't have stable hours and is only pick up by appointment. During the summer months, they always run out of ice since most of the ice goes to the shave ice stores first and walk in customers second.

The owner was there when we needed ice. My husband didn't have cash on him-as the card portion was…read moretemp out so he gave him a bag. We will be going back!

Can't beat the price. $3 for 20lbs I was trying to get…read more100lbs for a party but machine ran out at 60lbs. Went to gas station at corner, almost 8$ for 20lbs. Oh yeah, no parking when I was there. . And don't park in the church driveway.

I have to buy ice every day for 2 weeks for a nearby quilt show. This is the cheapest and quickest…read moreplace to buy ice. Don't need to stand in line at a store. Just have to deal with Costco traffic. We've been coming here for the past 3 years and the price is the same.

Procuring ice cubes in Honolulu, Hawaii…read more.. My sister asked for help with the annual family Christmas party. She told me that she usually gets ice "between Max's and the Yellow Cab Pizza Company" by Costco. I did a search on the Yelp app and found Ice Hawaii on Dillingham Boulevard. Located in the Costco Iwilei parking lot, this kiosk is like a gigantic ice maker. There's no one here to help. Just read the directions, insert cash or credit card into the slot, push a button for water or ice, and how much you want, and a bag of ice slides down the chute. It's quite amazing and efficient! I got two bags of ice: two bags for $5 (32 pounds total) and another 16 pound bag for $3. I didn't know if the machine would give change, so I used the exact amount of cash. I know now where to get ice without going into a store and standing in line! Note: There is a dedicated parking space for customers to park as close as possible. Reminder: bring a cooler or two with you to carry your ice home or elsewhere.