Enjoyed ours coffees. My husband was excited to get a chai latte, which he said reminded him of the…read morechai lattes when he was in Afghanistan and Iraq in the Navy. The shop is adorable, and staff was friendly. There was also a prayer chalk wall. Loved it all around.

Nice place, inviting, did not eat just had a coffee, definitely worth the coffee will visit again…read moreStaff ok

Perhaps the best cold brew I've ever had. Cute spot and friendly vibes. Always appreciate the free…read moreWiFi too!

My coffee was good, service was okay. the burritos are huge and their salsa is house made, big…read moreplus! I really don't see this as a great studying spot, there's a lot of empty space here and it's not very cozy.

Recently rebranded as Ugly Mug, this cozy neighborhood coffee spot appears to have changed its…read morename, though the motivation behind the shift isn't immediately clear. What is clear is that the quality remains firmly intact. The coffee is excellent--well-crafted, flavorful, and clearly made with care. Just as important, the atmosphere is warm and genuinely family-friendly, the kind of place that welcomes regulars, kids, and casual drop-ins without trying too hard to be trendy. Name changes can sometimes signal growing pains or reinvention, but in this case, the fundamentals are strong. Ugly Mug succeeds where it matters most: serving quality coffee in a comfortable, approachable setting that feels like a true local staple.

My absolute favorite coffee in Lenoir City. The buttermoon latte is absolutely AMAZING. Everyone is…read moreso nice! It's the cutest little place, definitely recommend!

Service & sandwiches are top notch!! Would recommend to everyone I know who is in the area.read more

The reviews were high so I had to try this place while visiting Sweetwater. I stopped in for a hot…read morecocoa and a pastry. I liked the look of the space and I was greeted when entering. I'm not sure if the person at the counter was new or training but he didn't know if they served hot cocoa. Another staff member taught him how to prepare it and ring it up. She asked if I wanted whipped cream but didn't say it was a $1 up charge which is quite steep for a drink that's only $3.50 or so to start. It was just canned whipped cream so that felt very pricey: the cocoa was average. I also ordered a cheese Danish to go and the employee just opened a box and the lid of the Danish cloche and told me to grab one. I feel like they should use a paper to grab it; I don't like the thought of other customers putting their hands in to choose. I also didn't want to touch my own pastry with my bare hands before washing. It didn't really make me want to return to try a sandwich. I understand that new employees need training, if that was the case. But I do think they should be familiar with what basic beverages are available.

My tea is always made to perfection. The staff is always amazing and the store is always cleanread more

I usually come here since it's near home and i've never had a bad experience till today but whoever…read morewas working window today (Wednesday morning, January 21st) you can catch these hands because there was no reason to be rude to my bf and I at 8:30 in the morning be fr

While in Knoxville we found this cute coffee shop tucking into a small plaza. I love that it was…read moresuper easy to get to. Plus they had ample parking. Side note the walk up window was so cute. Immediately upon walking in I was in awe. The attention to detail in this shop was top tier design. The ladies working when we went were so sweet and very helpful. I also really love the swag that they have. I am kicking myself for not buying the denim hat! Now onto the coffee. I tried the Blueberry Crisp Latte. The notes of the blueberry were good. Not overpowering and just the right bit of top and bottom. I love to taste the flavor as a finishing note as well. My daughter had a Vanilla Frappe which she enjoyed. I definitely will return whenever I am in Knoxville.

How in the world have I not been here yet until now?! I blame only myself, ha…read more What a great morning treat - I stopped by here recently to network with a local colleague and thought the conversation would be what I enjoyed the most - HOWEVER, the "Cinnamoon" coffee distracted me with every sip! The staff was super friendly, the inside was super clean, all the things you'd hope for in a coffee shop. It was also nice to not feel herded along like you would at a Starbucks or donut shops that happen to sell coffee. I cannot vouch for any other flavors yet, I need more time to really get into it - see you soon! Get here!

Terrific donuts and great service! I wish they had longer hours, but that's okay if they don't.read more

$22 dollars for a sub par box of donuts?!? Highway robbery! Take the drive to Dunkin or elsewhere…read morebecause 10 years ago these used to be $7 dollars a box!

Great location located in Kroger's ..FYI you can redeem points at this location. Service from reps…read morewas wonderful. I recommend this location whenever your in the area looking for a Starbucks! My caramel mocha with xtra caramel was delicious!

I like Starbucks. I've been to number one at Pike's Place in Seattle, and I drink their brew…read moreseveral times each week. It seems to me that the locations which are dedicated, sole occupancy coffee shops, are always good. Lately there is a move toward placing Starbucks inside supermarkets in Tennessee. Well, I have now bought coffee from three of them. Harriman is just the latest, and I confess, if that's the way Starbucks is going, I will be spending more time at Panera. The staff is perhaps not quite so rigorously vetted in their supermarket outlets. The chocolate cake was dry. I had had a similar experience at another Kroger Starbucks (Springfield TN) so I had specifically asked if the cake was fresh and nice. "Yes" came the reply. Bad guess; she was wrong...it was crappy! But it's a coffee shop. So how was the coffee? Well, it seems their forte is latte, sans froth, avec burned milk. That's schoolboy French for 'four bucks worth of bloody awful'. Kroger may be at the lower end of modern supermarkets, but Starbucks shouldn't take that as license to drop their famous, high standards. 400 miles, one stop for coffee and I had to pick Starbucks at Kroger in Harriman. Mistake!