What a positive shopping experience. Great selection of shoes and the customer service was superb…read more Went looking for pickleball sneakers. I had some indecision with which pair to get, but the gentleman who helped us tried a variety of lacing options based upon my feedback. As soon as he found the right lacing pattern for me, I was sold. It was a neat learning experience, seeing how much a change in lacing could impact comfort. Left with 3 pairs of sneakers! I highly recommend this family run company. Thank you for your customer service

Great selection of tennis shoes and the best customer service. You can't beat this shop for tennis,…read morerunning and pickle ball gear.

Completely unacceptable experience here…read more I was the only customer in the shoe department. I waited over twenty five minutes, hoping to try on several pairs of shoes in my size. Two young employees in the shoe department were focused on restocking; after fifteen minutes of waiting, I asked one of them for assistance. (I also heard on one of their radios that someone was waiting for assistance in the shoe department. That'd be me - the only customer in the shoe department.) The two young employees avoided eye contact and the one I asked for help from told me the other employee would help me - I waited another ten minutes and neither stopped restocking to help me. I felt invisible, and angry, that I even bothered driving the 30 minutes it took to get here. I was planning on buying at least two expensive pairs of shoes for the upcoming school year - but alas, I'll be looking elsewhere. Not sure if the pressure to restock is so great from higher-ups or if the two young workers were simply avoiding working with customers. Either way, I will NEVER be back in this Dick's as there is clearly something wrong in this location. Looking at the other Yelp reviews, I'm not the only one with a bad shoe department experience. What a shame.

There's a good selection of athletic wear, shoes, and equipment with lots of staff. I think the…read morebiggest challenge here is that a lot of the associates are young and maybe haven't received training on customer service and where everything is located in the store. As long as you know that, level your expectations and get what you need in store. Otherwise, order online.

Caroline ( customer representative for Runners Alley) was just so impressive as she gave us a…read moreseamless fitting for my husband new Saucony sneakers. No rush, just honest opinion based upon their computerized evaluation and just great attentiveness. You get five stars from us Carolinei will be back next weekend to get my new Hokas. B. Lodge

Absolutely wonderful service. I came in because my current sneakers were giving me blisters and the…read morekind woman who work there assisted me for an hour and a half trying on different shoes until I found the right one. She was patient, knowledgeable, and beyond helpful. I bought ultras, which have been great. I recommend them for those with wide feet. She also assured me that I had not liked them, they have a return policy. They also honored a military discount. Good prices and a great store. I will be back when I need to purchase again.

Wednesday August 5th, 2026. Stopped by again looking for…read moresome sneakers. Like Brooks, Hoka or On Clouds. .found a pair of Brooks that fit me. Fair and competitive prices! Was helped quickly by the staff. Always helpful.

I always have to make a pit stop at Kittery Trading Post, whenever I go to Maine!…read more This store is AMAZING... I can literally spend hours here and not get bored at all. They have all things outdoors-related such as jackets from popular brands (Canada Goose, Patagonia, etc), canoes, hunting apparel, winter boots, summer sandals, running sneakers, camping and fishing gear + equipment, and MORE. Seriously, so many things here hahaha but it always feels like a treat whenever I visit. Definitely stop by, you won't regret it! Parking: free parking lot

Brad and his crew at the Greenland Golf & Ski location are absolutely incredible. Every time I have…read moregone for a fitting, question or purchase they have made the process incredibly easy and welcoming. I won't go anywhere else for my golfing needs. I know I share that feeling with many of my friends who have had and continue to have the same experience. Don't factor the reviews that are coming up on 10 years old into your equation. Shop with these guys.

I live in MA but drive to Greenland where I have been fitted for and purchased golf clubs , and…read morehave bought skis for my entire family, cross-country and downhill over the past 7-8 years. I am always pleased by the level of service and knowledge of the staff. Bruce in particulR really knows his stuff. So surprised by the negative reviews because I recommend this store to all my friends.

We went out to dinner for my wifes birthday and our waiter Rodrigo was wonderful. He made the whole…read moreexperience magical bringing over a free dessert and singing happy birthday. We love this restaurant and can't wait to come back for more memories!!!

Hi, my experience here at the Cuckoo's Nest has been amazing every time I've gone, from the great…read morefootball I have gotten there to the amazingly kind lady who works the desk. There is a great selection there to offer like all kinds of sports cards and sports packs to the signed sports memorabilia and just normal sports memorabilia. There are even socks there!! I have pulled some amazing football cards from there and now have a collection worth over an about 8,000 dollars or more!! The thing I have to add is the value, with everything being somewhat great priced but totally worth it!! I thing that all sports lovers should come to the Cuckoo's Nest in Newburyport today to look at the awesome they have to offer!!

Great service from the salesperson who helped me and my son this evening. He seemed to go out of…read morehis way to find my son a shoe that fits well and was reasonably priced. Sometimes at this outlet store you have to go find the staff people to get help, which might bother some people, but I actually like not having salespeople hovering over me! Store is always very clean and products are neatly displayed. The prices are excellent and to me that's the most important thing.

Love all the merchandise they have Staff needs to be…read moretrained in customer service , not at all friendly

I recently found Whirlaway and visited the store with my cousin, to get him some athletic shoes,…read moreshorts & shirts. Brett helped him with the shoes, Adriana with other clothing and we talked with Dave, the owner. I'm almost 70 years old and this may have been the best customer service I've ever experienced! (Sorry to set expectations so high, guys, but you are just that good.). Great selection and reasonable prices, from the kind of people I want to do business with ... can't recommend them highly enough.

Whirlaway is the Best!! Every experience I've had with…read moreWhirlaway has been excellent! The customer service is amazing, and their team is super knowledgeable. The ones who have helped me are Ian, Brett, and Am,y whom I know from the Merrimack Valley Striders, and is such an awesome Coach!!

I will never go to famous footwear again to buy shoes again I tried to return a pair of shoes that…read moredidn't fit well I only worn them for 1 day and the clearly said I can't return them there was nothing on the shoes what so ever and the clerk was very rude to me and she called me stupid so I called her a bitch so don't go to the famous footwear in epping new Hampshire If u want bad service

Very abrupt and rude employee. I did not get her name unfortunately I was there today April 2, 2021…read moreabout 1130 amapproximately maybe in the store for about an hour. The employee was having a conversation with another customer when their conversation dropped off I had a very quick question. Instead of giving me a very quick answer she told me she was working with another customer and that she would be with me when she got the chance. I said OK I'll wait. I was looking for girls sandals size 2. I was with my two granddaughters. She came over and showed us where the sandals were. My granddaughter grabbed a pair of gold Egyptian style sandals which where to inappropriate. She needed a play sandal somethings she could run in. The employee asked me what was wrong with all I told her that they were too fancy someone her age. Employee said to me well let me tell you they're not really fancy this is what all the kids her age are wearing by the way she's six years old. She walked away abruptly the employee that is and turned the corner and went to the bench that we were sitting on grabbing my Granddaughters jacket and yelled out who owns this when I said that it was ours she held it up like between two fingers and said I can't have clothes all over the place. We left it there because we were not finished trying on shoes. I was there to buy two or three pairs of sandals and sneakers for each of my granddaughters. She did not help us at all with The older granddaughter. We did find a pair of sneakers for her. Let me add in right here if they did not need those right away for Easter Sunday I would have not purchased anything and I had walked out of the store because of this employee. I understand that we all have bad days but sometimes when you're working with customers who are being as nice as they can to you I think you should try to give some of that back. So we got two boxes one pair of sandals one pair of sneakers for each of the girls I went over to pay for them she was nowhere to be found so I could put the two boxes one on top of the other on the counter and just stood there waiting she eventually showed up and as she was bringing up my order she also added in another pair of shoes that she had left on the counter. I Kindly said to her oh those are not mine I have just these two pair here. She ended up giving me long instructions about how I should not have approached the register I should have stood back holding my two boxes and waited for her to call me forward. If I had done that this adding of the other would not have happened. Dah really? I believe when you see an empty cash register that's where you go to pay for your merchandise I did not see any signs stating otherwise. She finished my order I thanked her kindly and left the store. After thinking about it I should've taken the shoes and left them there. I will never return to that store again. I spent close to $100 and got treated like like Dirt. I realize these are hard times and that they were a lot of mental issues going around. I suggest this girl maybe join some sort of a group because her anger was at a high-level I could tell she was very frustrated with something and was taking it out on customers in the store. I totally don't usually do and reviews but I thought it was important to bring it to managements attention it. I wish her well and great success. Sincerely

Terrible store. Mom was trying to get sneakers and in a size 9.5 the guy told her they didn't have…read moreANY in her size. When she found one on the display the guy told her it is against company policy to try on a display shoe. She asked where the other one was since shoes come in pairs. The reply was, "we only get one shoe for the displays." I much prefer Finish Line anyways. This place was a complete joke of an experience.

This store management is unprofessional and customer service is as good as garbage. Bought a pair…read moreof shoes for my pops for Christmas. They were .5 size off and when he took them to exchange them they insisted they needed a "paper receipt "! What the devil what year are we living in? Scan the shoe box code I'm sure it's in your system. They then tried to give my pops a $30 gift card in exchange for the shoes I spent $100 on. SCAM ARTIST. DO NOT SHOP HERE!!!!!!! If I could rate 0 stars I would