Great Service! Vicky did so good and was so attentive with small details. Showed how much she cared for a great experience for the customer! Would definitely come back to her! read more

Coco Nail Bar - Nail Salons Near Me - Hoffman Estates, Illinois

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I really wanted to like this place. I saw it on my way to work and figured I'd give it a try since it's close to home. It was not a planned appointment so I had work clothes on, but pants were loose enough to pull up for a pedicure and I would opt to wear their flip flops home as I didn't bring my own. (This is important later). There's a young girl up front to assist with checking in and paying but every transaction she tried to assist on staff stood over her and criticized the whole time. I like the variety of service offered. I had a coffee pedicure that smelled divine. The massaging chairs were hitting the right spots in my back and helped get me relaxed. The time spent on the various lotions and scrubs was adequate but that's where it stopped. There was no shaping or cutting nails, no cuticle work nothing. When he began the polish he pulled my pants legs down with no caution for the WAX that was smeared all over my legs and the bottom 2 inches of my Aritzia pants are completely ruined. I asked him to fix a few edges where the polish bled over and at that point there was no going back. I let him finish, sat under the dryer for about 15 minutes, paid and left. I did tip, though I regret it now. I came home looked down and the polish literally was running down the side of my toes. Needless to say I had to pull out polish remover and take it all off. Very disappointing. read more

Hey everyone I'd like to share my completely honest opinion about my wonderful experience here yesterday as a walk in appointment only with my trained service dog. I had to do errands yesterday in Schaumburg and didn't call the reception desk to book a nail appointment so I walked in unannounced with packages, my mountain dog and ZERO notice. I was accommodated on the spot, offered a cool beverage (coca cola) and told to relax and have a seat after picking two chrome colors for my no chip manicure. Ben took extremely good care of me asking how short each nail will be and the shape I desired and he took his time making sure he carefully removed old products from my nails, cut my cuticles after soaking and even applying a double layer of chrome powder at the end so my chrome won't chip off so easily. Ben is a very talented manicurist who will listen to you and we had a great conversation too. Make sure to ask for Ben -- he'll take very good care of you. I was also very impressed with how clean and elegant everything looked. Thank you all for a luxurious nail experience at a moment's notice read more

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I never get my nails done, but my friend was getting engaged and asked me to join her when getting hers done. Jenny (?) almost sanded my entire fingernail off on my right hand and it hurt really bad and was red for about a month. Also my nails were incredibly weak and brittle and broke super easily for about 5 months after I went here. They also kept my friend and I waiting around for almost 2 hours because the workers went out of order of the clients for some reason that only benefited them. Also I showed my lady a picture of white and red nails and she gave me pink and red because she had me send the picture to her, and her phone screen was too dark so it appeared pink instead of white. And my nails were bulbous looking from so many layers of whatever, and one of them broke off after 1 week. read more

I had Russian manicure with Iva! She is amazing ! Detailed perfectionist ! If you do Russian manicure make sure you to ask not to soak off your nails in acetone !! If you've met perfect mani and pedi ask for Iva !! read more

I requested to get my acrylics removed and a basic manicure. Picture attached says it all... I don't recommend. read more

Coco Nail Bar - What kind of "Luxury" nail salon lets their client walk out with nails like this?! - Nail Salons Near Me - Hoffman Estates, Illinois

Always a pleasant experience at Coco nail bar! Staff is very nice and take very good care of me. Sometimes I ask for a pedicure at the last minute and they always accommodate me. read more

First time at this location to get a dip powder change they charge an extra $5 to take the dip powder off upon the $45 they charge total rip off read more

They rushed my cat eye its see thru. The price is not worth it. I would not recommend.

Spent $140 dollars on my nails, just for them to be ruined 3 days later. They started chipping, pealing, breaking, and I don't use my hands that much.. I had to file a few down because they said I'll need to pay original price to get them fixed lol. The vibe was very rushed too. I had a good experience with the nail techs, but I won't be coming back. Save your money and go somewhere else.... Oh before I forget, 4 freaking people worked on my nails.. read more

I got to cocos nail bar with my two friends. They started with pedis and my girl was awesome. She was very funny and very kind, just wanted to help me have beautiful toes. The color I wanted vs the ones on my toes were different I wanted a light pink but she gave me more of an orange color which is fine because it was still nice! She shaped them nice and painted them very nice. Overall pedicure was good, id give her a 5/5! I got dip for the first time. The lady that took me did a good job. However she did file my nail so hard I winced. And had two cuts on my fingers. She looked up smiled and said sorry. She also was on the phone for a bit which I didn't mind. I'm not really sure how dip is suppose to be, I've heard many different things about dip how you're not suppose dip your entire nails in the jar for sanitary reasons, I also noticed her tools weren't new, she just pulled from her drawer. And she didn't make me wash my hands? So wasn't really sure how that worked if it's different than a no chip bc that's what I usually do. The color was spot on and it took less than an hour to do which was surprising and fast. read more

Coco Nail Bar - Dip - Nail Salons Near Me - Hoffman Estates, Illinois

So I had a pedicure. And that was the best I ever had. The woman was amazing. Felt so pampered I did the lavender one and it was so calming. I do have nails that needed a fill. This was an ok experience. The person doing them was nice but seem to lack attention to the nail. They are very uneven I will definitely go back and just have a different nail tech but the pedi definitely needs to happen again read more

Had the worst experience at this salon! I made an appointment for 5pm after I came out of work and I came in ten minutes before my appointment. It had past 5 and everyone who came in after me was serviced first even a walk in was taken care of before me who had made an appointment in advance. I then wait till 5:30 and still was waiting and was never taken care of because I had to urgently be somewhere after which is why I made an appointment and never received an apology. read more

Coco Nail Bar - Ticket of check in - Nail Salons Near Me - Hoffman Estates, Illinois

Made an appointment at 3:15 on a Sunday for my daughter (7 yr old). Arrived right on time, but waited 5 min for someone to tend to the front desk to greet us. Upon greeting us and confirming we had an appointment I was told "this is the wait" while pointing at the two people waiting. I asked "even with an appointment" and the reply was a quick yes. I asked how long the wait would be and she replied "I don't know, at LEAST 30 minutes." It appeared she was encouraging me to leave. Thankfully I found a place Sugar Nails Salon , just 5 min down the road willing to service us asap and we're extremely accommodating and polite (opposite of what we received at Coco Nail Bar). Horrible experience. read more

They were extremely rude and pushy. First time at this salon. I asked for the cost of a basic pedi, did not want or need anything else. I always bring my own polish. They just shoved a book at me. The pedicurist immediately said "oh $39.00, yes"?, I said, "no, I was quoted $32.00". She then said "oh $39.00 much better, you want $39.00". I said no, I don't. She then got extremely sour with with me, brought out a table with a bunch of salts on it and said: "you want this"?, I said no, just a basic basic pedicure. Then she became angry. She was man-handling me, would not speak to me and was shoving and pulling my legs/feet all over the pedicure water tub. She was extremely rough when sloughing my feet and hurt the skin on my ankle. I asked her to please stop being so rough with me. I was absolutely furious and concerned about my myself and her using very sharp tools on my feet. She cut corners using the base coat, did not apply to my entire toe nail. Remember- I brought my own polish. Then afterward- she hounded me for a cash tip. I did not bring cash. Are you kidding me, really??? I. Will. NEVER, EVER, go back to this place again!! Just TERRIBLE read more

This was an absolutely terrible place to go. Hannah the manager and BAE, one of the nail Technicians were so incredibly rude. We waited over an hour and 10 minutes WITH an appt. When I told them how unhappy we were about it, Hannah's response was- so do you not want your nails done then? My daughter is 8 And had waited so patiently. My daughter said forget it and we left. I cannot believe that they felt they could loose Two customers this way. They clearly don't appreciate their customers. BAE was also rude and the nails she did were very poor quality. IF YOU HAVE A CHOICE, do not come here!!!!!! You will be very disappointed read more

This actual salon is really pretty, it does look like there is a service bar but I didn't see nor was I given a drink menu. The appointment was for two people at 6:30pm and weren't assisted until 7:30pm. They close at 8pm, by the time the pedicure was done most of the clients were gone and workers were cleaning so the lady who was doing my nails did the wrong shape and was doing everything in a rush. The staff was friendly upon arrival and during the appointment but there is a lack of time management, also asked for student discount since it's advertised on their Instagram and at first the told me no until I showed them. Overall I'd probably give them another chance. read more

I don't even know why I bothered to give this place a second chance. 2 years ago, this place was a bad experience but here I am trying it again. Went to get my acrylics removed and the lady didn't soak my nails or anything calm. She tried to get another acrylic underneath / between my nails to make them pop off. Like wtf. Two my of own nails broke bc of her. To top it off, her manicure was horrible. By the way she left me, I would've been able to just do it at home and maybe would've looked BETTER. Forever done with this place. Over hyped, overly expensive and not worth your trip. read more

Update*. The no chip pedicure, chipped in less than 2 weeks! LOL The absolute worst establishment I've visited in a very long time. read more

Coco Nail Bar - What I wanted, - Nail Salons Near Me - Hoffman Estates, Illinois

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I've been coming to Coco Nails in Hoffman Estates for 2 years and I leave satisfied and happy with the service every time. Every nail tech there is very talented. It's great to see such a consistent level of quality from each of the nail techs. The staff really go above and beyond to make sure their clients are happy and satisfied with their service. I would highly recommend this salon to anyone looking for a top-notch nail care experience! read more

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I am new to the area and needed to get a no-chip manicure. I tried this salon because it is convenient to my new house. My nail tech was very young and I think relatively new to the profession because she did not take the polish all the way down the nail and barely did any cuticle work. It's not even a week since my manicure and it looks like I had my nails done 2-3 weeks ago. She was extremely nice and I believe with time she will be much better. Will probably try some other salons before I decide which one I will go to regularly. read more

I drive all the way from Chicago just so that Bae can do my nails! Book your appointment with her! She won't disappoint! They are friendly and the place is nice! Love them! read more

Coco Nail Bar - My purple dream! My birthday crown with a little glitter and chrome! - Nail Salons Near Me - Hoffman Estates, Illinois

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Me and my friend just left this place, made an appointment for 3:30 wasn't seen until 4:30. My friends nail artist filed her nails like crazy!!! To the point where she was crying and it was hurting her BAD. My nail artist kept trying to up sell me the whole time and charged me 10$ extra for coffin design and longer nails? So I got charged more to not waste product? Hmm Her nails have bumps and air bubbles all on them and my fingers have glue all over. The only good part was my pedi and even that was mediocre. There's better places in hoffman than here for cheaper, I want to pay for food service not atmosphere. (Picture are my glue fingers and her air bubbles) Wont be returning was an overall strange experience. read more

Coco Nail Bar - Glue all over - Nail Salons Near Me - Hoffman Estates, Illinois

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A week late but I'm loving this place! This is the best no chip I've ever had. The color is even and there's no weird thickness or bubbles on my nails. My tech was very through (I believe her name is Lucy?) It was super quick on a 12pm Saturday appointment. read more

Coco Nail Bar - Nail Salons Near Me - Hoffman Estates, Illinois

Second visit and I will not go back. the place is beautiful but had today's experience bothered me. started my pedicure and had to correct the guy a few times that I wanted regular polish and not no-chip on my toes. Made it VERY clear I wanted DIP on my nails- they gave me swatches and I spent the entire time picking out a color I loved! When I went to the nail desk, I was told that that swatch was no-chip and not DIP!! So they gave me Dip swatches and I had like 2 seconds to pick a color. I picked a color, and although any shade of pink is fine, it was nothing like the shade it looked on the swatch. Color and the job he did was great, but it was annoying that the whole time they gave me the wrong swatches. also, I asked if they had time to do my eyebrows, to which they said YES... but when my nails were done, they had already given me the bill. I just decided not to remind them. Asked him if I could put my sandals back on, he checked the toe, I checked out and went to the store Ross. when I got home, my big toes were smudged on both feet. Also, for being such a big salon, I'm surprised they don't have more dip colors. Not impressed. Everyone is polite and professional but I think the language barrier causes a problem. read more

I came here to get my nails done for the first time. And walked out disappointed. The guy that was doing my nails was on a Video call the whole time and wasn't paying attention to the design he was making. He kept looking at his phone and his hand was shaking a lot. Maybe it's just this specific person and maybe others at this site could have done a better job however I will not recommend for others to try going here. And the design is actually very cringey and will be going somewhere else to get it changed. At first I thought it was okay but I don't like them at all. It's one of those this is what I asked for and this is what I got moments. Paid 90 something for this. Not worth it. read more

Coco Nail Bar - Nail Salons Near Me - Hoffman Estates, Illinois

I recently moved to Schaumburg and was looking for a new nail salon. I tried a few salons and wasn't impressed. This past Saturday I decided to try another one. I would give this place zero stars if possible. Horrible experience from start to finish. Against my better judgement, I ignored the reviews, which was my first mistake. I had made an appointment, to which I had showed up for. They were running about 10-15 minutes behind, but whatever. While I was waiting, I noticed that several people brought in their small children, and they had phones and tablets that were playing on full blast, and the kids were screaming. Management did nothing. It was finally time for my manicure. They put me with this older woman who was very rude. I sat down and said hello, and she just ignored me. She then grabbed my hand rather hard, and proceeded to put acetone on the cotton, to remove my old polish. She slapped in on, and the cotton went all the way up to my knuckle. You can tell she was trying to move at lightning speed, and didn't care. She then proceeded to dig her nails into my hand, as all this was taking place. I asked her politely if she could please lighten up her touch, and that her nails were hurting me. She didn't even bat an eyelash. Then while I was waiting to for the polish to soak off, there was another employee next to me, just sitting there, with her phone on speaker mode, which which was very loud and obnoxious. I asked her to please turn it down, and she gave me a dirty look. Now it was time to take the acetone cotton off. The manicurist then asked me if what I wanted again, even thought I had told her twice that I was here for a dip manicure. She looked at me all confused and said "So you want a gel manicure"? I said "No, I want a dip manicure". By this time I had no confidence in this woman and spoke to the manager. I explained to him that I think there is some sort of language barrier, because she could not understand what I was asking for, plus she was incredibly rude. At this point in time, I asked to be put with another nail tech, as I didn't have any confidence that she knew what she was doing. I was told it would be twenty minutes. I said fine, and I sat and waited patiently. The atmosphere was like a ghetto laundromat. Kids screaming, parents ignoring their kids behavior, music blasting, two televisions going, and multiple customers on their cell phones on speaker mode. It was anything but relaxing. I told the manager that most salons do not allow this, as that is just basic salon etiquette. He didn't seem phased and just kept walking. Well...that twenty minutes came and went, and another twenty minutes went by. At this point my I had enough. I walked out of the salon with bare nails, and told the manager that this was absolutely ridiculous. Fortunately I was able to get an emergency appointment at my old salon that I used to go to in Arlington Heights. I will never go anywhere else again, as apparently Schaumburg doesn't seem to have quality nail salons, which is such a shame. DO NOT GO HERE UNLESS YOU WANT A CRAPPY MANICURE WHERE THEY DON'T UNDERSTAND ENGLISH AND HAVE YOUR TIME WASTED! read more

I made an appointment but when I got there it seems like they don't know who's gonna take care of me. The girl that did my nail was trying to be nice but it seems like she didn't really wanna do it. If you look at it closely it seemed like a 3rd grader just drew lines for me. She didn't even attempt to make it even and some black lines are darker than the others. The place was marketed really nicely but I don't think I'll ever go back there again. read more

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Ok love this place so beautiful and clean but most of all love the staff very friendly but it's on the pricey side so be prepared but most of all there very quick cause I hate staying in a salon for hours with them your in an out .. read more

My sister in law and I decided to try this place and we loved it! It's definitely the most professional nail salon I've ever been to. There's a hostess that greets you at the door and gives you menu books of the different pedicures and nail colors. Then someone walks you to your chair and someone else comes to offer you water, orange juice, or a mimosa! All free! The nail techs walked out with trays with pedicure supplies and products based on what pedicure you picked. We both did the lavender! All the tools were sterilized in autoclaves! (The autoclaves are on display) reasonable prices especially considering what you get! *update* I have been back a few times and things have definitely changed. The grand opening customer service isn't there anymore. The staff isn't friendly at all and looks quite miserable being there. They don't offer anything to drink even when they have a wall of champagne bottles. The only thing they really have going for them now is the decor. read more

Coco Nail Bar - Beautiful presentation of the lavender pedicure - Nail Salons Near Me - Hoffman Estates, Illinois

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I have given this place 4 tries and each and every single time I've had to return to get their services fixed. Once, a nail technician began to take off my acrylic nails by just peeling them off with another acrylic nail, snapping them off, of course peeled off layers of my real nail and damaged it visibly. Didn't apologize; said that's how they do this instead of soaking them off... These are pics from a "dip" manicure that cost 45$ that I had to come back to get fixed 2 days later because it was already coming off my fingers. This is a week later, chipping all over. The quality of the services is horrible, the prices are horrible. Do not come here, just because it LOOKS nice on the outside does not mean they are any good at all-they're not. read more

Coco Nail Bar - 3 nails of 5 chipped and broken a week after a dip manicure that cost 45$ - Nail Salons Near Me - Hoffman Estates, Illinois

Stephanie did my no chip mani. She was great. Good conversation and prepared my nails well. I came in with an inspiration pic. Neutral polish with ombré silver and touches of star stickers. I was unsure of the glitter ombré but she made sure I was happy with the ombré before she did it on all 10 nails. She however was not able to finish my nails. Another young man took Stephanie and made her take another customer. They were getting busy, which I understand. She apologized, and the young man proceeded to wrap up my nails. He was so rushed it was disturbing. The rest of the ombré glitter was sloppy and he didn't place any of the stars carefully. Claiming they'd only stick on if clear acrylic was placed over it. They'd stick on fine if he would've taken his time, or let Stephanie finish. Constantly saying that next time I come in, I should get acrylic, etc. Just annoying. I was just chatting with Stephanie about how good my nail beds are and how no chips are fine. He completely ruined the whole vibe and had 0 interest in my nails. Last thing I noticed because I pay very close attention..while the guy was finishing up on my nails, Stephanie came and grabbed her cuticle pusher and clipper from her station. To use on the other customer?? So was mine not clean?? I will not be coming back, which is a shame. Cute space; but typical nail salon with managers that have a "let's get customers in and out" mentality. Little attention to detail. read more

Coco Nail Bar - Sloppy placement, peeling right off. - Nail Salons Near Me - Hoffman Estates, Illinois

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The lady that left my nails did them so bulky asked her to change the french shape and she was a little upset but did it this was my first time here and left unsatisfied. read more

Coco Nail Bar - Nail Salons Near Me - Hoffman Estates, Illinois

Great experience! Better than expected! My husband gave me a gift certificate for Mother's Day. My nails are split and very weak. Hannah did an amazing job! I got a dip with a chrome top. I'm now to my 6th week. Nothing has budged. I've never had a manicure last as long as 10 days before. I'm going to go back to Hannah. If my nails hadn't grown i could go longer with the same polish. Not only is her work clean & meticulous, Hannah's personality is caring and fun! It's easy to see that she loves her work. I don't live close by, but it's very worth the travel. read more

When you first walk in the atmosphere is gorgeous but the service is AWFUL.. All of us girls work in the service industry, so we tend to be understanding and never usually complain but this is is unacceptable and I feel that this business needs to be made aware of the issues going on. First, my sisters toenails were forced to be redone. The woman before had gel polish all over her toes, the toenails were all crooked, not cut down, and the free edge was super rough. She tried telling her multiple times during the service to fix it but she ignored her. Thankfully Mike fixed them, he is the one person that we love! My lady was nowhere to be found for an hour. Someone else came and put my nails to soak in acetone... and they were soaking for an hour. My poor cuticles are suffering. My nails aren't the worst of the bunch, but they are meh. The color is very sheer, and my service was obviously rushed and she kept telling me throughout the service that she hasn't had breakfast or lunch all day, which i understand, but it was 1:00 pm and I felt guilty for getting my nails done at that point. She was also very rough and when using the drill she kept on nipping at my cuticles. My one friends nails are alright, she asked for white but received nude pink instead, and they are messy. Our friend Jay tho? poor jay.. her nails are completely botched. there is paint all over her hands. The nails are crooked, uneven, and chunky. Just take a look at the picture and judge for yourselves... read more

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Horrible service! Took my nails off when I came in for a fill not a whole new full set. Then because there was a miscommunication between the nail tech and the receptionist they didn't want to do my design. Walked out with no nails. Never coming read more

Coco Nail Bar - Nail Salons Near Me - Hoffman Estates, Illinois

Please don't fall for the marketing and fancy atmosphere like I did. I purposely ignored the negative Yelp reviews because I was hoping they were wrong. They're not. It was the most phenomenal pedicure I've ever had and the place is beautiful, that's where the positives end. I spent 3 hours here - 2 of which were for my nails. I've been getting dip manicures for 6 years now and they've never taken me that long. I asked for a design (showed them a picture from their own Instagram page) and at first glance it's fine, but as someone with OCD, there was a lot of awkward open space. I tried to explain to the woman that I'd like some of the white space down the middle filled in and she told me I was wrong and it looked good. When I FINALLY convinced her, she literally took black nail polish and put a huge streak down the white area. I got frustrated and told her to take it off and she got upset. She never cleaned my nails, and I understand pink sticks but she never even had me wash my hands - which I've never encountered anywhere. The picture of my dirty hands is even after I washed my hands at home. The woman also didn't put dip base on my nails (my nails are natural so they for sure need it) so I don't see the manicure lasting longer than a week. They also had my hands soaking in acetone for the entire hour that I was getting my pedicure so I fully anticipate my nails needing to be chipped and regrown after after this. read more

Coco Nail Bar - Nail Salons Near Me - Hoffman Estates, Illinois

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Drove 40 minutes to get nails done before a wedding. Wasn't notified of no mimosas. The gentleman that did my nails answered 8 phone calls while doing my pedicure. My nails are done done well as he rushed the entire time and cut my nails down extremely short to where you can see skin. Would not come back. read more

Worst nail experience I've EVER had! Do not go here unless you want them to rip previously existing gel/acrylic from your nails instead of soaking it off. They DESTROYED my nail beds for them to be uneven and sloppy and not even look good. Go LITERALLY anywhere else! read more

Coco Nail Bar - Sloppy and uneven! - Nail Salons Near Me - Hoffman Estates, Illinois

No so good. They DO NOT SANITIZE. They put more time into their aesthetic than their employees. Professionalism is displayed by the customer service rendered. Nail techs are dismissive to your request and are only dedicated to making money. Eyebrow tech needs more training. The bar is only for show they don't cater to all guest nor do they provide the upscale spa experience they advertise. My request was coffin shaped soft pink natural looking nails. AND I GOT BUBBLE GUM PINK CHICLETS! To add insult to injury they offered to redo my nails and attached is What I asked for vs. What I Got. The nail tech got upset when i asked why the black was so low on my nails and left them this way read more

Coco Nail Bar - Ugly nails - Nail Salons Near Me - Hoffman Estates, Illinois