Hotel Saranac was a great place to stay! The location is amazing - within walking distance to the…read morelake, many restaurants and shops. The parking lot they had was also very convenient, free, and never completely full. Service from hotel staff was definitely above other hotels. The rooms were small, but cozy/cute. The shower was a little tricky to use, but that is a very small complaint. I would definitely recommend staying here.

Absolutely ludicrous. We paid two nights for a suite. Came back after the first night to find…read morehousekeeping had not been in room. It was 4:00 pm! We called the front desk only to be told that housekeeping had left for the day and they try to get to all the rooms. WAIT WHAT. Why am I paying to stay here, isn't that part of standard service of staying in a hotel? And if it's not than you need to explicitly let guests know this. Totally unacceptable. Not to mention the cleanliness is not up to par.

Incredible and beautiful lodge. The food is amazing, I love the built in bar outside, they did a 5…read morecourse dinner out overlooking the lake where the servers carried out the food it was for anniversary and incredible views. One of my all time favorite places. We flew in on Net Jets and they picked us up in a nice comfy large Lexus 4x4 literally we stepped off the jet and they were waiting on the tarmac. Really 5 star service!

Our first time was last summer and while it was good there were issues. Kudos to the management,…read morewho took them seriously and addressed each one. We returned this year and it was perfection on all levels. The food was superb and the wines amazing. We had our puppy with us and the staff encouraged and supported all 3 of us to fully explore the area and their offerings. We hiked, boated and picnicked in this beautiful area. The resort is refined yet understated; active and relaxing; as guests you can enjoy your privacy and commune with fellow travelers. So glad we gave it a 2nd chance -- it was wonderful. Can't wait to explore The Point in all seasons!

Glad I chose these quarters. I attended a four-day astrophotography conference in mid-September…read more Cost was fair and room was clean and well equipped. Glad there was Wi-Fi, microwave, and fridge with freezer. Having recently come off surgery, I had requested a ground floor which was granted with ease. My stay was quiet and comfortable. Breakfast was available at 8:00 am--simple but appetizing foods, drinks, buns, wrapped energy bars, coffee, etc. All good. A few days after I departed, I realized I left two chargers in the room. I got in touch with Jesse at the desk. He volunteered to pack and ship them using my on-file credit card for postage. Within a week or so, my chargers arrived. Needless to say, excellent customer service! If I return to the conference next year, I will likely book my stay at Shaheen's.

Formerly Shaheen's- now owned and operated by Trailhead. Consists of 30 units in a two story…read morestructure. There is a front lobby area which is generally unmanned but welcoming. They have a self-serve area where you can make coffee (they have Keurigs, cups, creamer, sugar, etc.), as well as good cereal, oatmeal, bread/english muffins). The rooms were suites- a large sitting area with couch, two chairs, TV, and a separate bedroom. One negative- the AC unit is in the sitting area so if you close the bedroom door at night the bedroom is not cooled. You must leave the door open when sleeping. Rooms were clean- but the disinfectant/cleaner they use has a strange smell that was a bit unpleasant. Recommend they find one that smells better. Bathroom was a typical motel bathroom- sink area, toilet, shower. Overall- good accommodations at a reasonable price (considering you ARE in a resort area).

Nice hotel on lake. Rooms were spacious and clean. Loved the bathroom. Close to Lake Placid and…read moreAmpersand hiking trails.

Breakfast was very good . Had a bacon egg and cheese croissant with home fries (special of the…read moreday,)and of course with coffee! Very enjoyable! Comfortable with lake front views! Enjoyable!

Earnest and Cathy went above and beyond to make everything work for our group…read more Would love to go back for a longer stay again soon.

I have been here for dinner before but this is the first weekend I stayed for the full experience…read moresleigh ride and speakeasy dinner. Ernie and Cathy are wonderful hosts and it's amazing they can run such a complex operation as a small family. We happened to pick the best weekend as there is a lot of snow and it was snowing during the lantern lit sleigh ride. The snow on the tall pines was beautiful and the sleigh ride was a very nice half hour through the woods. The history and stories would be loved by all who enjoy the Adirondacks.

If you want to book this place do it especially if you live hours away! The time we booked was off…read morepeak season and not around a holiday resulting it to be affordable for the weekend. The drive to this resort in October is beautiful and so worth it. I will highly recommended the lakeside view and won't regret it when waking up every morning. The service was what you should expect in a hospitality industry. The location is very convenient to the lively Main Street. We will make it a tradition to come back to this resort.

I gotta get something off my chest Golden Arrow Lakeside Resort... how the fuck do you charge 2…read morepeople 50+ dollars for diner coffee and 2 bec's... we were there last month and I can't get over the fact that I had to drop $60 for breakfast... I live in Connecticut and never seen these prices. I'll never go back, what a joke. Not the mention those shitty rooms at $350 a night and we all leave sick. Fix it. Direct vent air-conditioning and heating is something you should move on from. Make all that fucking money you should change to heat pump so people don't get sick when they leave your location. Also, your parking is terrible. Your staff is completely awful and doesn't even say hello to people coming in and out of your hotel I think you should be shut down will never come back to that region just because the fact we had such a bad time.

It was breathtaking, a fantastic experience. Of course you have high expectations when going…read moresomewhere like this, but I did not expect the level of high quality details at every turn. For example, we didn't know there would be a birds of prey talk on Monday evening- we got to see owls and a hawk! My partner even got to hold an owl!! And I didn't expect the snowshoe trails to be as gorgeous and well maintained as they were, and we had a nice little map provided to us. I didn't expect the delicious Nespresso coffee maker in the room, or the bath salts for the tub. I didn't expect the prompt service at ever turn and to feel totally taken care of in our little cabin home. We simply have to plan a trip back. We want to visit in every different season, because I'm sure it has lots to offer in each! I'd definitely recommend. My only gripe is wishing the food were better, but its good enough. And the surroundings and accommodations make it well worth it overall. Bravo!

Excellent staff !!! Excellent location!!!…read moreNo television's No access to lower level rooms except through climbing 34 steps!! Food and drink excessively priced Tea $8.00 Glass of Wine $22.00 No work out room - no pool No dedicated concierge. In general an expensive disappointment. For a Lake Placid Experience I would try elsewhere For an Opal experience I would return to the Sagamore

Ampersand Bay Resort -- A Lakeside Launchpad for Adventure and Relaxation…read more We stayed at Ampersand Bay Resort the night before -- and the night after -- our big hike up Mt. Marcy. It turned out to be the perfect basecamp for both adventure and recovery. Tucked right on the shores of Lower Saranac Lake, this spot combines rustic Adirondack charm with a sense of comfort and calm that hits just right after 12 hours on the trail. Location, Location... Lakefront You can't beat the setting. The resort sits on 28 peaceful acres along the lake, with stunning views and direct access to the water. We stayed in the Saranac Suite, perched above the on-site Sunset Bistro (more on that later). With three bedrooms, two bathrooms, and five beds, it was a perfect fit for our group of five. The suite includes a full kitchen with a Viking range -- which we mostly used for coffee, post-hike wine, and storing trail snacks. Despite being above the restaurant, the suite was incredibly quiet. We never heard a thing. Mornings and evenings were spent in Adirondack chairs overlooking the lake, unwinding, laughing, and soaking in the view. It's the kind of peaceful, communal space that makes you want to linger. A Rustic Feel -- and That's a Good Thing Let's set expectations: This isn't the Four Seasons or some polished modern lodge -- and that's not the goal. Ampersand Bay delivers a comfortable, clean, and authentic Adirondack experience. Think cozy rather than luxe, with wood accents, nature all around, and yes, a dirt parking lot -- because you're in the mountains, not Midtown. It's charming without pretending to be something it's not, and the vibe fits the setting beautifully. Boating Made Easy One of the best parts of our stay? Taking out a pontoon boat to explore Lower Saranac Lake. The process was seamless, the boat was spotless, and we were out on the water in no time. It was the perfect way to kick off our trip and get into that vacation state of mind. Hospitality That Feels Personal A huge part of what makes Ampersand Bay shine is the people. Brian, the GM, couldn't have been more helpful, welcoming, or genuinely kind. He clearly leads by example, because every single staff member we met was warm and friendly. I always say hospitality starts at the top -- and Brian walks the walk. It's rare to feel so at home at a resort, but that's exactly what we experienced. Sunset Bistro -- A Must-Visit We also had dinner at the Sunset Bistro, located right downstairs. Let me just say -- don't skip this spot. It changed my whole perception of resort dining. The food, wine, service, and views came together for a magical post-hike meal that I'll be thinking about for a long time. You can read my full review on Google or Yelp, but in short: this is a destination-worthy restaurant in its own right. Get a reservation. Final Take If you're planning a trip to Saranac Lake, Ampersand Bay Resort should absolutely be on your shortlist -- if not the only place on your list. It's a rare mix of relaxed charm, thoughtful amenities, unbeatable location, and sincere hospitality. Whether you're climbing a mountain, cruising the lake, or just looking to unplug for a few days, this place delivers.

Rented a boat from them for the day - second time in two years…read more When we got out in the boat, we discovered it had no auxiliary power- radio didn't work, horn didn't work, could not chage phone, etc. We texted the owner to let them know. He apologized and state he would give us back a $100. Never got the money back. Followed up a couple of times. Was told that the electrical system worked fine and that it was operator error but he would send me a check for $100. Never did Would never rent from them again.

This is the second time we booked at this location. Our room had a beautiful view of the lake and…read moremountains. Every morning we woke to the peaceful sound of loons on the lake. Accommodations were extremely clean and comfortable. Margorie is a wonderful host! We look forward to another stay!

We stayed in the separate apartment above the barn next door to the B&B and it was fantastic. The…read morelake was just steps away (where we were encouraged to store our own kayaks), the views of the lake and surrounding mountains were wonderful, and despite it being only a few miles from Saranac Lake village, it felt many miles away from everything. The hosts were helpful and kind and we hope to come back to stay next Fall. The apartment is open with 2 beds next to each other which is great for a family and the kitchen was fully-equipped.

Wonderful cabin for a weekend getaway. Contactless entry as well. Cabin very clean and well…read moredecorated. Most comfortable bed! A little kitchen area and couch with a tv. We will definitely be staying here again! So happy we found this hidden gem.

This was the second time my friend and I stayed in cabin 10 and will happily be back again if we…read morereturn to the area. Todd was very accommodating to us when we had to switch dates for our vacation. He was also great with communication, giving us detailed welcoming and departing emails stocked with all sorts of info. There was one small glitch that Todd saw to in a very timely manor. The cabin had a kitchenette that had everything we needed for our week stay. Two separate bathrooms (with abundant hot water) were very nice to have and would come in handy for two couples or a family with kids. The Wi-Fi was fantastic - no issues. TV with Roku was nice though we used it just once. We made use of the fire pit, grill and picnic table almost every day. Corn hole and a horseshoe pit were also used. We also brought croquet and bocci sets that we used as there was ample space to play. $10 for firewood that could be used for 3 separate fires was a decent deal. It's a great location between Saranac and Placid. The only suggestion I would have might be to put together a binder with suggestions of local hikes, water holes, falls to see/swim in, places to eat, etc. Here are a couple to consider: Jay Covered Bridge (swim, 30 min drive), https://www.whitefaceregion.com/story/2015/08/jay-rapids-adirondacks-best-kept-secret, Peninsula nature trails (10 min) easy trails with access to swimming in Lake Placid https://www.lakeplacid.com/hiking/peninsula-nature-trails , Donnollys ice cream 20 min, mom and pop ice cream place with just one swirled flavor that rotates daily. It's the creamiest that I have ever tasted. The same guy has been running the place for nearly 60 yrs. https://www.facebook.com/people/Donnellys-Ice-Cream/100064413290587/?ref=page_internal. There are tons of places to checkout. Make sure to do some homework and make a list before you arrive,