This hotel in Saranac Lake was wonderful. Everything about it from the room and bedding, the…read morefitness center, restaurant, and staff are top notch. All throughout you will notice the historic feel from the architectural details. Room and bedding- luxurious linens made for a very restful slumber. The bath products are by lockwood, a very high end soap, shampoo and lotion that leave you feeling refreshed. Fitness center- spacious with nice equipment. This includes a rowjng machine, multiple high end treadmills and a fully functioning cable tower. Campfire restaurant - we had breakfast included so had a limited menu but the food was very nice. All three items - yogurt parfait, pancakes and the egg dish were delicious and we always felt like we got our moneys worth. Staff - helpful, friendly, welcoming. They advised thoughtfully on dining options and local attractions. great hall - the hotel's "Great Hall" is an expansive bar and lounge that is really nice. The massive leather sofas, high ceilings, and wood throughout makes you feel like you've been sent back in time as royalty. Bonus -a wooden shuffleboard set and piano. Lastly they have several information boards near the fitness center that tell you about the rich history of the area and the hotel including its haunted past! Spooky yet fun! Do not worry the spirits are harmless!

We stayed at Hotel Saranac and honestly... the people made the trip…read more From the moment we arrived, we were greeted by Gisele, who should probably be promoted to Mayor of Local Recommendations. She was charming, knowledgeable, and genuinely excited to share what to do and where to go. My fiancée and I ended up chatting with her almost every day we saw her, not because we needed help, but because she consistently pointed us to the best experiences and shared her own local insights. Absolute gem of an employee. Sam, her coworker, was also lovely and welcoming. We also spent several nights hanging out at The Camp Fire, which quickly became one of our favorite spots. We were lucky enough to meet Tyler, who provided fantastic table-side service -- attentive, friendly, and on point every time. And then there's Danny... we first met her at the 2nd floor bar and later again at The Camp Fire. She was warm, engaging, and made us feel instantly at home. We swapped stories, laughed, and she even gave us great recommendations for our next visit (yes, we're absolutely coming back). Hotel Saranac isn't just a beautiful place to stay, it's filled with people who genuinely care about making your visit special. Huge thanks to the entire team for such a memorable experience.

Incredible and beautiful lodge. The food is amazing, I love the built in bar outside, they did a 5…read morecourse dinner out overlooking the lake where the servers carried out the food it was for anniversary and incredible views. One of my all time favorite places. We flew in on Net Jets and they picked us up in a nice comfy large Lexus 4x4 literally we stepped off the jet and they were waiting on the tarmac. Really 5 star service!

Our first time was last summer and while it was good there were issues. Kudos to the management,…read morewho took them seriously and addressed each one. We returned this year and it was perfection on all levels. The food was superb and the wines amazing. We had our puppy with us and the staff encouraged and supported all 3 of us to fully explore the area and their offerings. We hiked, boated and picnicked in this beautiful area. The resort is refined yet understated; active and relaxing; as guests you can enjoy your privacy and commune with fellow travelers. So glad we gave it a 2nd chance -- it was wonderful. Can't wait to explore The Point in all seasons!

We were pretty disappointed in our first stay at Shaheen's. Upon arrival, the sign on the office…read moredoor said contactless checkin, and every guest was emailed the info. So I checked my email and had nothing from them. Thankfully someone walked in the office and asked if I needed help. They said it was a text, not an email. I didn't receive a text either. He looked up my info and the text was sent to my home phone number. So he told me my door code. I couldn't remember that code all weekend, so I had to look it up on my phone every time, I'd rather have a key. Also, he didn't tell me how to enter it, but I figured it out. My husband had more trouble when he tried lol. Every time. That keypad is very very touchy. And the kids next door, fighting over who gets to enter the code, yelled it several times. So now the whole parking lot knows their code. I guess Shaheen's is doing a lot of remodeling. I think we had a new room? But I'm not sure if it's finished. The ceilings are painted black, trying to look elegant I suppose, but looks kinda creepy. Many white paint drips / smears everywhere, unfinished carpentry, chips on the freshly painted door. New beautiful bathroom has a large sink but it's completely flat and stuff doesn't rinse down without a ton of effort. Toilet roll is a far stretch to reach. Toilet seat is sharp, really high, and uncomfortable. I know I'm sounding picky here but it was a lot. There is zero soundproofing. Thank goodness we needed the air conditioner, it helped drown out noises from neighbors and construction. For some reason, there was a man sitting in a truck, right below our back window, smoking and playing music loudly. Two nights in a row. Not sure if he was a guest or a worker or what. Public water in the area must be brownish yellow because the new toilet always looked dirty. I noticed the same water in the lobby Keurig machine. I believe the ice machine has a filter because the ice looked clear. As we were leaving, we noticed a little old lady with oxygen was having trouble getting in her door. We watched for a few minutes then asked if she needed help. She told us her door code and we showed her how to do it, but now we have her code. So dangerous if we were the type to take advantage, thankfully we're not. The only plus - my motherinlaw called the hotel to ask if they had any amenities she could purchase for our wedding anniversary. The man said no, but he'd be happy to go get whatever she wanted. She suggested champagne and chocolate covered strawberries. He said he had to go to the store anyways, and he'd make it happen. She called the night before to make sure everything worked out, and he said he forgot! Jeez! He ended up getting a bottle of wine, a box of chocolates from Adirondack Chocolates, and even a card. A very nice touch! But we definitely won't be back.

Glad I chose these quarters. I attended a four-day astrophotography conference in mid-September…read more Cost was fair and room was clean and well equipped. Glad there was Wi-Fi, microwave, and fridge with freezer. Having recently come off surgery, I had requested a ground floor which was granted with ease. My stay was quiet and comfortable. Breakfast was available at 8:00 am--simple but appetizing foods, drinks, buns, wrapped energy bars, coffee, etc. All good. A few days after I departed, I realized I left two chargers in the room. I got in touch with Jesse at the desk. He volunteered to pack and ship them using my on-file credit card for postage. Within a week or so, my chargers arrived. Needless to say, excellent customer service! If I return to the conference next year, I will likely book my stay at Shaheen's.

This hotel is presently called "voco Saranac Lake NY - Waterfront," by its owner group IHG. It is…read morepremium level and does not have the word lodge in the name. We were glad we stayed here despite some imperfections. This voco-Saranac hotel is newish and right on the shore of Lake Flower, at the Saranac Lakes. We chose this hotel to celebrate a special birthday and to quickly access the Adirondack railtrail for bicycling. The drive to voco passes through gorgeous areas of lakes and small mountains. Note that there is no cell phone reception in some spots. We had plenty at the hotel itself. The hotel verges on being too big for the small lake. (Ads make it look like it is in remote wilderness, but it is more of a cute town center). Traffic was unexpectedly busy at the end of June, before the peak. There are plenty of restaurants, an Aldi's and a Stewarts nearby for convenience. Quaint Shops are in nearby Lake Placid (which is exceptionally hilly for walking and NOT bicycle-friendly). Seemingly 0 diversity! This hotel is Beautiful and Spacious throughout its first floor. (Note that there are NO guest rooms on first floor. They have two elevators. One was being repaired during our stay). They are fairly strict about their 4pm check-in. We tried ~noon when we arrived and the desk guy said he could not yet accommodate us NOR give us the complimentary chocolate, lol. We were able to check-in at 3:15pm, after our bike ride. Unfortunately it took about 20minutes to get through. There was a line, the computer was slow, and there was a form to fill out. They charge an extra $100 as security which you get back. There is a dock and sitting areas outside but also goose-poop and lots of sun. The sidewalks en-route from parking lot to the front entry had condensate water, a hose, and several fake-shrub-covered boxes to navigate. So do drop off any mobility-impaired guests and luggage right at the front door before parking. There is an attached restaurant/bar that offers an $18 buffet breakfast. It is too expensive, but the blueberry pancakes, real scrambled eggs with tomato, and fruit salad with super-fresh raspberries were delightful. Fast, healthy & delicious and lots of room to sit. Our Lakeview room on the 4th floor was beautiful, with a lovely small sitting area to view the lake. Stylish light fixtures and chairs. The bathroom was clean and handsome, despite the toilet being the only thing you can see as you enter! The multi-setting shower head had good water, but it was hard to wash certain body parts. When I tried to adjust the shower head, it became loose and a geyser squirted up to the ceiling and onto the clothes hanging on the door hook. The towels, robes, and bed linens were all super-white and clean, and extra blankets were provided. The pillows and TV were good. The sheets and comforter came up far enough. But we both slept poorly. Maybe the beds were too soft, with a foam topping that heated up? Or the AC let the room get too hot before turning on? Or maybe we had exercised or eaten too much? IDK. The Keurig-type machine made decent coffee in the AM, with recyclable pods. There was a minifridge but no microwave. Drawers but no dresser or desk. A phone but no pen and pad. The toiletries were nice although highly perfumed. Checkout was routine. We got a printed receipt at the desk.

My group and I really liked the firepits outside on the property that the concierge at the desk…read morelights up for you. There is an amazing view of the saranac lake and it was very relaxing with ample parking everywhere. We had access to a icecream store just 3 minutes walk away. The rooms were clean, though the ventilation wasn't that good. The nextdoor neighbor had a baby and the diaper smell permeated into our room. The mini fridge in the room didn't have a freezer, and the house keeping didn't maintain our bathroom and replace toilet paper, but that's just if I had to be picky about it.

I have been here for dinner before but this is the first weekend I stayed for the full experience…read moresleigh ride and speakeasy dinner. Ernie and Cathy are wonderful hosts and it's amazing they can run such a complex operation as a small family. We happened to pick the best weekend as there is a lot of snow and it was snowing during the lantern lit sleigh ride. The snow on the tall pines was beautiful and the sleigh ride was a very nice half hour through the woods. The history and stories would be loved by all who enjoy the Adirondacks.

Earnest and Cathy went above and beyond to make everything work for our group…read more Would love to go back for a longer stay again soon.

Plenty of parking. Friendly and nice staff. Clean. Nice bathrooms and rooms. Cannot beat the view…read more Only concern was the patio door was unlocked when first arrived and heat was off so the room was a freezer and concerned I was going to get hit over the head with a sock full of Pennys. But I loved it and will go back

Gorgeous hotel located right on the lake . The views are…read moregorgeous. Lovely honey soaps and creams. I love all the offerings of water sports available on the lake. An absolute dream and I look forward to returning soon!!

Excellent staff !!! Excellent location!!!…read moreNo television's No access to lower level rooms except through climbing 34 steps!! Food and drink excessively priced Tea $8.00 Glass of Wine $22.00 No work out room - no pool No dedicated concierge. In general an expensive disappointment. For a Lake Placid Experience I would try elsewhere For an Opal experience I would return to the Sagamore

We stayed here a few months ago during our adventure honeymoon--30 states in 60 days--and Lake…read morePlacid was one of the highlights! As avid skiers, we couldn't pass up the chance to head upstate, and this place did not disappoint. The views were absolutely breathtaking, the food was fantastic, and the whole vibe of the town is just something special. If you've never been to Lake Placid, it's a must. From charming shops to great restaurants and beautiful sights everywhere you look, it's such a fun place to explore. Our room was spotless, service was top-notch, and we left already planning a return trip. Highly recommend!

Ampersand Bay Resort -- A Lakeside Launchpad for Adventure and Relaxation…read more We stayed at Ampersand Bay Resort the night before -- and the night after -- our big hike up Mt. Marcy. It turned out to be the perfect basecamp for both adventure and recovery. Tucked right on the shores of Lower Saranac Lake, this spot combines rustic Adirondack charm with a sense of comfort and calm that hits just right after 12 hours on the trail. Location, Location... Lakefront You can't beat the setting. The resort sits on 28 peaceful acres along the lake, with stunning views and direct access to the water. We stayed in the Saranac Suite, perched above the on-site Sunset Bistro (more on that later). With three bedrooms, two bathrooms, and five beds, it was a perfect fit for our group of five. The suite includes a full kitchen with a Viking range -- which we mostly used for coffee, post-hike wine, and storing trail snacks. Despite being above the restaurant, the suite was incredibly quiet. We never heard a thing. Mornings and evenings were spent in Adirondack chairs overlooking the lake, unwinding, laughing, and soaking in the view. It's the kind of peaceful, communal space that makes you want to linger. A Rustic Feel -- and That's a Good Thing Let's set expectations: This isn't the Four Seasons or some polished modern lodge -- and that's not the goal. Ampersand Bay delivers a comfortable, clean, and authentic Adirondack experience. Think cozy rather than luxe, with wood accents, nature all around, and yes, a dirt parking lot -- because you're in the mountains, not Midtown. It's charming without pretending to be something it's not, and the vibe fits the setting beautifully. Boating Made Easy One of the best parts of our stay? Taking out a pontoon boat to explore Lower Saranac Lake. The process was seamless, the boat was spotless, and we were out on the water in no time. It was the perfect way to kick off our trip and get into that vacation state of mind. Hospitality That Feels Personal A huge part of what makes Ampersand Bay shine is the people. Brian, the GM, couldn't have been more helpful, welcoming, or genuinely kind. He clearly leads by example, because every single staff member we met was warm and friendly. I always say hospitality starts at the top -- and Brian walks the walk. It's rare to feel so at home at a resort, but that's exactly what we experienced. Sunset Bistro -- A Must-Visit We also had dinner at the Sunset Bistro, located right downstairs. Let me just say -- don't skip this spot. It changed my whole perception of resort dining. The food, wine, service, and views came together for a magical post-hike meal that I'll be thinking about for a long time. You can read my full review on Google or Yelp, but in short: this is a destination-worthy restaurant in its own right. Get a reservation. Final Take If you're planning a trip to Saranac Lake, Ampersand Bay Resort should absolutely be on your shortlist -- if not the only place on your list. It's a rare mix of relaxed charm, thoughtful amenities, unbeatable location, and sincere hospitality. Whether you're climbing a mountain, cruising the lake, or just looking to unplug for a few days, this place delivers.

Rented a boat from them for the day - second time in two years…read more When we got out in the boat, we discovered it had no auxiliary power- radio didn't work, horn didn't work, could not chage phone, etc. We texted the owner to let them know. He apologized and state he would give us back a $100. Never got the money back. Followed up a couple of times. Was told that the electrical system worked fine and that it was operator error but he would send me a check for $100. Never did Would never rent from them again.

This is the second time we booked at this location. Our room had a beautiful view of the lake and…read moremountains. Every morning we woke to the peaceful sound of loons on the lake. Accommodations were extremely clean and comfortable. Margorie is a wonderful host! We look forward to another stay!

We stayed in the separate apartment above the barn next door to the B&B and it was fantastic. The…read morelake was just steps away (where we were encouraged to store our own kayaks), the views of the lake and surrounding mountains were wonderful, and despite it being only a few miles from Saranac Lake village, it felt many miles away from everything. The hosts were helpful and kind and we hope to come back to stay next Fall. The apartment is open with 2 beds next to each other which is great for a family and the kitchen was fully-equipped.

This was the second time my friend and I stayed in cabin 10 and will happily be back again if we…read morereturn to the area. Todd was very accommodating to us when we had to switch dates for our vacation. He was also great with communication, giving us detailed welcoming and departing emails stocked with all sorts of info. There was one small glitch that Todd saw to in a very timely manor. The cabin had a kitchenette that had everything we needed for our week stay. Two separate bathrooms (with abundant hot water) were very nice to have and would come in handy for two couples or a family with kids. The Wi-Fi was fantastic - no issues. TV with Roku was nice though we used it just once. We made use of the fire pit, grill and picnic table almost every day. Corn hole and a horseshoe pit were also used. We also brought croquet and bocci sets that we used as there was ample space to play. $10 for firewood that could be used for 3 separate fires was a decent deal. It's a great location between Saranac and Placid. The only suggestion I would have might be to put together a binder with suggestions of local hikes, water holes, falls to see/swim in, places to eat, etc. Here are a couple to consider: Jay Covered Bridge (swim, 30 min drive), https://www.whitefaceregion.com/story/2015/08/jay-rapids-adirondacks-best-kept-secret, Peninsula nature trails (10 min) easy trails with access to swimming in Lake Placid https://www.lakeplacid.com/hiking/peninsula-nature-trails , Donnollys ice cream 20 min, mom and pop ice cream place with just one swirled flavor that rotates daily. It's the creamiest that I have ever tasted. The same guy has been running the place for nearly 60 yrs. https://www.facebook.com/people/Donnellys-Ice-Cream/100064413290587/?ref=page_internal. There are tons of places to checkout. Make sure to do some homework and make a list before you arrive,

Wonderful cabin for a weekend getaway. Contactless entry as well. Cabin very clean and well…read moredecorated. Most comfortable bed! A little kitchen area and couch with a tv. We will definitely be staying here again! So happy we found this hidden gem.