Recently bought a Ram 1500 from Cochrane Dodge. Very impressed with the service and help I…read morereceived, was given a range of options for my price range, the truck I bought was clean and well maintained. Prices here seemed to be very competitive to other dealerships. Never felt like I was being rushed into a purchase, the many questions I had for both dealers and finance personnel were answered fully and honestly. Haven't had a service yet, but I did find staff in parts and service departments to be helpful and willing to keep business by matching competitors prices. Very happy with the whole experience. Double thumbs up.

Had a great experience at Cochrane dodge. The sales team was very knowledgeable, and their service…read moredepartment has been excellent

The best service and sales in the valley!! They also have the cutest wittle puppy, very good boyread more

I got exceptional service here. I knew exactly what I was interested in and they made it happen. It…read morewas an excellent experience from the test drive to signing the final paperwork. There was no pressure, everything was clearly explained anytime I had a question. They encouraged me to reach out to them if I need to for any reason. It made me feel confident about my first new car purchase.

positive buying experience. the whole team were good to deal with. Jonathan, Adeen, Derrick…read moreAntonette (sp) were very helpful

We found everyone we dealt with at Cochrane North Star Ford (Barb Pelkman, Amie Millar, Derrick…read moreRedden as well as the Manager Adeen Bunning and Antoinette who passed the vehicle to us to name a few) extremely friendly, helpful and professional My husband and I would gladly refer this dealership to anyone, as it was a very pleasant experience for us! North Star Ford in Cochrane is unlike any other dealer ship we have dealt with over the past many years!

Bought a new truck there recently. John was a excellent attentive salesman and made the process…read moreeasy and smooth. Best new car buying experience ive ever had and ive bought 5 vehicles new over the last 10 years. Great deal and experience. Thanks John

Bought a "certified/inspected" used car from them, in cash, along with their extended warranty…read more Asking about the air conditioning prompted the sales manager (Gary) to come out of his office to berate me on how thoroughly they go over their cars. Well, the AC was dead 3-weeks later. Only managed to get it fixed (at no cost) because I wasn't willing to bend over and feed me their lines of BS, when I know exactly what the problem is! Took almost a month to get my car back, after fighting tooth and nail to at least get a loaner! Well, they screwed the pooch long enough that I missed the birth of my grandson (having no vehicle) and they had it longer than I did! Clearly they're the dealership equivalent of The Eagles, cuz they'll simply take the money and run ***DONT DO IT PEOPLE!!! THERES LITERALLY A TOYOTA DEALERSHIP NEXT DOOR!!!!***

Had an excellent purchase experience of a 2018 Tacoma. Couldn't be happier with the sales and…read moreservice experience so far. Would highly recommend to anyone in the market for a Toyota. If you're looking to customize a new truck they are one of the only dealers around that will put the entire package together for you.

I had a great buying experience at Cochrane Toyota! I had looked around for a while and knew what I…read morewanted to buy and the cost and I received a great price from Andrew. He even drove all the way to Calgary to deliver my cargo Matt that was on back order... right to my house. Taylor in finance was also amazing and got me a good rate that worked for my budget. Thanks again Andrew and Taylor

Wow is all I can say. Very laid back yet honest trustworthy business. I dealt with Zach and Muncie…read more(hope I spelled that right). They were very upfront about the BMW X5 I was buying and went the extra mile to ensure I was happy and comfortable buying it. Would absolutely return and recommend to all! All vehicles are beautifully detailed and fairly priced.

I don't recommend. They don't care once the sale is complete that the vehicle they sold and had a…read moremechanical inspection done on prior is not safe.

Well the appointment started out ok but ended up a complete and utter disappointment. Will never…read moreever return. Got a coupon on back of my Safeway receipt for an oil change $39.99 so I called to make sure I didn't need an appointment. Went over one Tuesday afternoon. They said they could fit me in within the hour and it would take another hour to do the oil change. I parked my butt on the chair in the waiting room hoping they would get my vehicle in sooner rather than later but no such luck. It was 5 minutes before the hour before they brought my van into the shop to start. In the meantime, I had a coffee and read on my iPad. They asked if I wanted the air filter changed too and I said Yes. That was the beginning of the end. They said it was coming over from Napa and that was what they were waiting for. And waiting. And waiting. I was getting rather annoyed that the oil change was done but we were still waiting for the stupid air filter. I got on the phone and called Napa myself and they said they didn't have an order for it. Turns out they ordered it from Princess Auto. At this point, I'd had enough and said just put the old one back in and I want to get out of here. Waiting for almost half an hour for nothing was not working for me. I went up to pay and it was over $50. What a crock of shit. They charge $3 just to top off the fluids. Seriously? They should give me the whole damn jug of washer fluid if that's what it costs. It wasn't even low but that's how they make their money. It wasn't worth the time or effort to go here. Took wayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy toooooooooooooooooooooooooooooooooooo long and cost just as much as the quick oil change places. Yes they were very friendly (actually friendly to the point of being sickly sweet and that get annoying after listening to them for 2 1/2 hours) but it's not worth it in the end. Save yourself the headache and go elsewhere.

Disappointing Experience with Poor Transparency, Inspection, and Safety Oversights…read moreMy first review was based off excitement and a smooth buying process until ... ... I recently purchased a truck from this dealership, and my experience has been incredibly frustrating. The truck was supposedly subjected to a "full 180-point inspection," covering critical components like the engine, transmission, suspension, and exhaust system. However, shortly after purchase, I noticed significant transmission issues, including harsh shifting, which should have been caught during this inspection. I was later advised that the issue stems from engine oil leaks caused by the VCT solenoid seals, a problem that's well-known with this model. These issues should have been identified before selling me the truck. To make matters worse, I was never informed about the low tire tread (4/32), and now I've been advised I need new tires soon. The dealership should have flagged this during their supposed "full inspection." Additionally, my husband was double-charged $6,000 for an extended warranty on his truck, and it took us weeks to get a hold of anyone at the dealership to resolve the issue. It was an incredibly stressful process that shouldn't have happened. But the most concerning part? His truck also had a loose steering wheel, a safety hazard that almost caused a serious accident on the highway. This issue was never flagged during the supposed inspection either. After hearing about the truck's "thorough inspection," it's hard to believe no one noticed these major safety issues. To add to my frustration, I took my truck to another dealership for maintenance and was informed that I need to consent to a transmission overhaul just to have techs take pictures of the transmission when it's taken apart and send them to the warranty provider for approval of the repair cost. If the repair cost is not approved, I'll still be left with a $1,900 bill just to put the transmission back together. If the overhaul is not approved, I'll face a $10,000 cost for the transmission repair, despite the issue stemming from the VCT solenoid seals, a problem that should have been caught in the inspection. I feel deceived, especially considering the dealership assured us that the trucks had undergone thorough inspections. These problems, especially the safety hazard in my husband's truck and the transmission issue in mine, should have been identified and addressed before selling us these vehicles. We trusted this dealership to be upfront and transparent, but instead, we've been left dealing with costly repairs and severe safety concerns. For a dealership that claims to provide quality inspections, the oversight of such major issues is inexcusable.