It has taken me a while to write this review because I believe in giving people 2nd and in my case, 5th chances. I love to patronize black owned businesses and was delighted when a friend referred me. Forgive me for this long review, I just want anyone reading this to get the full picture of my story as a customer. My first experience was a pleasant one in 2014 with Octavia she was through and knew all about the sanitary procedures. My concern was while I am getting my pedicure, I looked around to read a black magazine and to see NOT ONE black magazine laying around the establishment was very disheartening. This was a red flag to me especially if you are a black owner, this shows the clientele that you prefer to sevice (No Ebony, Essence etc) but plenty of the European magazines ..No inclusiveness at all. That's the irony. I digress! I continued and made another appointment the following month. Then Octavia told me that that was going to be her last week working there. I inquired as to why, but she subtly hinted that the owner Tamara was a real pill and difficult to work for. So I didn't think nothing of it. I continued to come because I didn't want one possible disgruntled employee's opinion to stop me, so fast foward. I proceed to go again in 2016. I kept getting more red flags. I came to get an upgraded mani/ pedi and requested my eyebrows to be shaped...BRACE YOURSELF! THE OWNER, TAMARA laughed at me and said quote " you don't hardly have no eyebrows to shape", as she smirked again. Needeless to say, she didn't do my eyebrows. This was an unprofessional comment by the owner and it kind of hurt my feelings. I have been to my regular Asian nail shop and they have NEVER made this type of statement, in fact, they have done a great job of shaping my thin eyebrows and continue to do so, but this upscale salon couldn't handle it. BUT, I still returned again a month later. I'm a glutton for punishment I guess. So the 3rd time I go again, I was unaware that if you come at 6:50 pm and they close at 7pm, you will get turned away, other shops don't.The 4th time I did it I was unaware of the appointment rule, which by the way, the owner said it was on the website. So I checked the website and it stated appointments PREFERRED NOT MANDATORY..so ok.. I'll try ONE more time. My 5th & Final time. My mother-in-law and step daughter came from out of town and wanted to get a pedicure, so I call to see if we could get an appointment, we were scheduled for 1:30 pm. It only takes me 10 min to get to the shop but on this particular day, I was totally unaware of the new construction on Cobb Pkwy, due to the Braves Stadium being built, so we ended up being late by 20 min..I didn't think to call because we were literally almost there just sitting on the road, so we get there. There were 3 technicians there & 1 customer finishing up her pedicure. Tamara, the owner decides to reprimand my tardiness in an unprofessional manner, she spoke to me like I was a child, my mother-in-law insisted that we go, she said "I don't like her nasty attitude", but I spoke my peace to Tamar and continued to wait my turn for service, another young lady took care of me. I won't share her name because I'm not sure that she still works there, but I asked why is Tamara so unprofessional she said "that is how she is sometimes" and if you don't want to come back I would understand and gave me her card to go to her other place because she would not be staying long due to Tamara's difficulty to work with too. Hhmmmmm another disgruntled employee. While another lady worked on my mother in law, Tamara began working on my step daughter. While Tamara, the owner, worked on my stepdaughter she shared small talk, but also shared that "people think I'm nice, but I can be mean" along those lines...and laughed it off ?? UNPROFESSIONAL!! I guess she didn't realize my stepdaughter was with me. She said some other things, but I won't repeat them, however, I WILL NEVER RETURN AND HAVE TOLD MY FRIENDS TO NOT RETURN BECAUSE I USED TO RECOMMENDED FRIENDS TO GO THERE.THE OWNER HAS A NASTY ATTITUDE AND QUITE FRANKLY PREFERS NOT CATERING TO BLACKS LIKE SHE DOES HER EUROPEAN CLIENTELE. THAT'S ANOTHER STORY THAT I OBSERVED. BUT I have written enough. From reading other comments on here and when the owner responds, she responds in an uprofessional manner as well.. so much for support black businesseses . I have returned to my Asian shop where THEY HAVE NEVER BEEN RUDE OR UNPROFESSIONAL TO ME, until I find another black owned shop I will support my old Asian shop..#Staywoke# read more