This is a nail shop, not a nail salon. The person doing my fill burned my finger with a drill. My finger was bleeding bad. They gave me a $20 credit and the owner said it was a gift to me. I told her my finger has been hurting and this should be an apology not a gift. [[HIGHLIGHT]]I will not get my nails done here again.[[ENDHIGHLIGHT]] The only good thing about this nail shop is the eyebrow service. read more

Power Nails Salon - Nail Salons Near Me - Austell, Georgia

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Jesse did my pedicure and it was so relaxing and amazing. I felt like I was in the clouds as she took great care of my feet will be asking for her going forward. Thank you Jesse read more

Power Nails Salon - My fabulous pedicure thank you Jesse and Power nails - Nail Salons Near Me - Austell, Georgia

I have been to this establishment at least 3 times, and I decided to try them because they advertised "appointments." This is where I'll start, as this is the primary reason for the 3 out of 5 scoring. They don't truly make appointments; when you call they give you a time to come in. However, when you get to the establishment they may only be 10 minutes into someone's full set. You then have to wait until they finish. This can be frustrating because of the time you spend waiting for service. Annie is the person who does my nails and she is good. I will note that I have noticed the polish job isn't always very smooth, and my nails are not painted on the sides and tips. I have also observed chipping within two weeks of service. During my first visit Annie was short and irritable with me because she was not ready at the time of my "appointment" and I had questions and concerns. Additionally, I have observed her be short and argumentative with another client. She later commented that the particular client was always a problem. If you are okay waiting I think both Annie and Henry are great. They are married and work "together" on your nails sometimes. If you are someone who prefers to make appointments and stick with them...this may not be the shop for you. Of note, they are doing some remodeling which has refreshened the environment and given a brighter aesthetic. read more

Power Nails Salon - This is the 1st set I got. - Nail Salons Near Me - Austell, Georgia

This used yo be my go to shop. They are ridiculously overpriced. They make up new prices every time you go. [[HIGHLIGHT]]Annie the owner has a terrible attitude.[[ENDHIGHLIGHT]] The only plus about this salon is the eyebrow service. read more

Came from out of state and decided to get my pedi done last minute, walked it and it was super busy which is usually a good sign. But once we got seated the lady who did my pedi was very rude and told me to not move, when I wasn't even moving in the first place. She did everything else ok but by the end her mood shifted and she ended the pedi really quickly and didn't satisfy me. They are a little to fast and they don't take there time. And to charge me $51 for no 5 minute message at the end is wild to me. read more

[[HIGHLIGHT]]Love coming here to get my nails done![[ENDHIGHLIGHT]] They take their time and always make sure to give me what I ask for!

This is the only place u come to to get my nails done I won't go anywhere else to get them done

The gel acrylic popped off my nail 24 hrs after I got them done they fixed it free of charge then 1 day later my nail broke if I just got my nails done they should last at least 14 days read more

Power Nails Salon - This is 2 days after getting them done not going back - Nail Salons Near Me - Austell, Georgia

I was charged 65 for a Pedicure that said 41 and then it wasn't even the color I picked nails are uneven doesn't look good and [[HIGHLIGHT]]when I said something they acted like they couldn't understand[[ENDHIGHLIGHT]] another customer was there and [[HIGHLIGHT]]at first I thought she was being rude but then I seen what a bad attitude they had[[ENDHIGHLIGHT]] when you asked for what you paid for will never go back there.. overpriced poor customer service not even good work!! Seemed to be annoyed by customers tension high!! read more

[[HIGHLIGHT]]This nail shop is always fast and friendly.[[ENDHIGHLIGHT]] Clean environment and just by the conversations that go on you can tell they a lot of regulars. Which is always a good sign. read more

Loved my service. Did my nails amazing to my liking. They took their time and executed to perfection

I stumbled across this nail shop about a month ago and I just love the quality of the work here. The customer service is superb and they are great are duplicating pictures of nail designs or free styling. 10 out of 10 recommend!!!! read more

Power Nails Salon - Nail Salons Near Me - Austell, Georgia

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Honey when I say NEVER AGAIN! I got a basic gel mani/pedi 88$ and to top it off the gel polish is already bubbled and chipping on every finger!! I don't do hard labor for work so I'm confused. My nails lasted a day. That place is old and dated and they should be closed EFFECTIVE IMMEDIATELY! The woman was literally old as hell still trying to do nails Chile please read more

WOW JUST WOW this was such an bad and trifling experience So first I didnt get the nails I wanted And A picture was SPECIFICALLY showed and I end up with hot pink nails that look like a middle aged woman trying to get back to her 20's so then I call the person that did my nails after telling them they are dang near chipped and said i could come back in after I came back I hear from THE SAME PERSON that he cant do it for FREE like they promised and got what I said wrong even after pulling up the same phone call and still didnt get it and left looking like hot trash. I would never come back to this place read more

Very genuine place of business. I've been on a nail hunt for at least 6 months and I believe I found my place. From the time I entered to the time I left they took amazing care of me. You can tell they are very sincere about their customers and want to make sure they are 100% satisfied and it is extremely hard to find this type of service. I am truly breath-taken by the way I was treated also with the customer service I received today. I will definitely be back!!! read more

Will not be returning! They wouldn't give me a refund! After not finishing my nails. They had me drive out the next day just for the man not to be there. The lady who worked on my nails was rough but also left to work on someone else's feet. Then, I had to wait on the other man to finish someone else nails that got in there like 20-30 mins after me. But my nails never got finished! Again I drove there the next day and no one could finish my nails after I paid! I had to call my bank! I knew it was something after watching them turn someone else around who had drove miles. Then, everyone saying she's always and she's scary. They were careless in there NEVER AGAINNNNN!!! & that was my first time in there read more

Love this nail salon best in the area!! Come here whenever you need your nails done !!!!

I am a regular customer and usually the service is good. I have noticed that since Lee Lee has been away with her family the quality has been poor. Today I went in for a pedicure with gel polish. There was an older Asian man that completed the pedicure some of my toenails were round and some were square. The polish was not smooth and clean. The pedicure cost too much for this type of service. So sad. read more

This place is trash and should be shut down or need new Management and /or Ownership. The Staff is not friendly or welcoming. Also , seem to always be under staffed, work ethic is lazy, slow and they do a half job with an attitude (LeLe & Michelle) I brought my Senior Mom today , who's on Oxygen and has Stage IV Cancer, just not to be seen. They had her sitting in the pedicure seat 45 minutes and seemed to have no care in the world to tend to her. The Customer there before. us said she waited and hour and paid for nails she didn't even get her nails polished and paid at jest $70 . I will never step my foot in this establishment ever ever again !! Imm soo over Power Nails in Lithia Springs . read more

Great people, good prices, i love the nail art very professional !!! I been coming here for years it's been an absolute great experience

On Saturday they're supposed to open at 9:30 AM, but usually they're late and arrive right before 10:00 AM. Last Saturday I was literally one of the first customers there, and walked in soon as they unlocked the door. Every customer in there wanted a pedicure, I was the only one that wanted a fill in at the time.(it was only a handful of us) I was told there was no one available to do my fill in, and they asked if I could come back tomorrow. YALL SHOULD'VE SEEN MY FACE!! They literally just opened up & you're asking me to come back tomorrow??? After I waited on they late, unprofessional asses to open?? I left & will never return. read more

[[HIGHLIGHT]]they are rude ! it's terrible ! the guy with the glasses and the girl with the black hair that's young unprofessional![[ENDHIGHLIGHT]] [[HIGHLIGHT]]they will talk about you in your face and not care![[ENDHIGHLIGHT]] [[HIGHLIGHT]]little do they know I had google translate voice On and soon as they say something it translated it to me in my AirPod![[ENDHIGHLIGHT]] [[HIGHLIGHT]]they should learn professionalism![[ENDHIGHLIGHT]] read more

Not fond of this salon. They don't listen and all of The techs are older and stuck in their ways. It's really annoying.. they need to step it up. read more

It's very unfortunate because I wanted this to my new nail salon. I visited last night and received a fill in cut down and nail design on 4 nails. The design didn't look like the image I provided so I returned this morning to have it changed. I understood that an additional amount may apply. Annie begin to speak loudly at me and creates a scene. I kept trying to calm her down as I explained that I just wanted something different. She then explained how much time she took in my nails and lost time for other customers. If she didn't have time for my service I could have come back. But to be blamed for spending more time on my nails was off putting. It's not good business to offer service if you don't have time to provide them then blame customers for the time you lost. It made me feel really uncomfortable. So at this point she is about to cry and another lady with copper toned hair is instigating in their native language. I keep attempting to calm the tech down, I'm the customer but I'm calming her down, 3rd attempt. I maintained my calm while she continued her worked up. Once I got her to calm down, I decided to leave. I apologized and explained that I'd go ahead and leave. At that moment it felt like a Karen situation. She begin causing a scene as a defense and I'm trying to calm her down. This was my second time visiting. And I loved my first experience! But this time made me feel so uncomfortable. To be offended because I didn't like the work is perfectly understandable. But the way she reacted and how she made the situation to appear as though I was the aggressor is not appropriate. And I understood that an additional fee for the change was involved. This all begin because I did understand the price point. I could barely express my confusion before she went off the rails. I hope this was just a bad day. But unfortunately I want be returning. Now I'm at another salon. So I never had a problem with paying for extra service. I wish she wouldn't have gotten so worked up listening to the instigating coworker because this could have been resolved. read more

This nail shop is under new management and when I say they do an amazing job I mean just that, Annie did my nails and she did great. I have definitely found my new spot!!! Go check them out you won't be disappointed read more

scam artists. didbt finish your nails and refused a refund. an actual scam. very rude and disrespectful

I'm a licensed esthetician and against my better judgement & on a tight schedule. Decided to stop in here for a lip & chin wax. I immediately stopped the lady once I realized that she was double dipping in the wax, no gloves on, wasn't taunting, didn't even clean the area before waxing. I told her that I'm licensed and she's practicing unsanitary. She said I've been waxing like this for 20 years. Not to even mention that she left extreme amounts of hair under my chin even after trying to tweeze them with tweezers that she just pulled out of a box. Please do not ever go here you're bound to get some sort of invention with their unsanitary ways. read more

Didn't have any of the colors they had me choose from. Probably the worse nails ever. Customer service was okay. Only good thing was how they did my eyebrows. read more

Power Nails Salon - Nails - Nail Salons Near Me - Austell, Georgia

I will never give them my money again! Every time I go they overcharge me to try to ensure a tip. Today I went and took my two daughters. My daughter got a pedicure and a full set for $50 I got a pedicure and a fill in for $75 (How Sway) when I asked them to explain the difference in price to me they got offended. I usually pay $75 for my pedicure and fill in with gel polish but today I didn't get gel polish on my toes and still was charged that amount. Plus they are rude and lie NEVER AGAIN read more

Decided to try this nail salon while I was in the area. Ask to get a pedicure. The male tech that gave me a pedicure was horrible. Did not know how to shape my toe nails. Did a horrible job. Had some round and some square. Then had an attitude when I question him. I Will not be coming back here. read more

Love this place!!! Kinda small but they get you in and out. Very friendly and courteous to there customers. read more

Power Nails Salon - Love it - Nail Salons Near Me - Austell, Georgia

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No complaints here !!! I've been coming here since 2013 ( when my job moved across the street) this is my preferred nail shop in comparison to these over priced "nail bars" that continue to pop up. The ladies & fella here always do a good job no matter how busy they may be their work & service is always consistent. The price is fair for the services being rendered. The nail salon isn't the newest however they keep it clean. I highly recommend power nails. read more

I just left this raggedy run down establishment! ALL THEY DO IS OVER CHARGE! I specifically asked,"HOW MUCH FOR A PEDICURE!?" he quoted me 20.00 when i get to the counter it's 40.00 and had the nerve to ask if i wanted to add his tip to my card. The NERVE!!!! PLEASE DON'T WASTE YOUR TIME OR MONEY! read more

On July 5th, My male cousin was visiting from CA, and it was raining so I decided that we would visit Power Nails Salon for the first time close to home. They charged extra for my cousin to have a Pedi (with no polish). I never experienced this at any other salon in the past, but I thought what the heck,, so I paid the extra price. He asked them to buff his nails (no polish just to add shine, they said this would also be an extra charge). My nails started to chip before the evening was over. By Saturday evening my nails were peeling in big sheets. I didn't even have a mani for church on Sunday (duh!). Monday I called the Salon to complain, and asked for the supervisor (the worker said his name was Tony). She never put him on the phone, and said they do not guarantee their manicures. I was charged $32.00 for my pedi/mani, and I gave a $5.00 tip. When I asked her to tell Tony I wanted someone to reapply my polish, she said no, and she did not care if I did not return to patronize their business. I advise anyone to think before they use this salon. Bad manicure, peeling polish did not last 12 hours, very very poor customer service, and I never got to speak to the owner/supervisor. They did not provide a leg massage with the pedi either, nor did the tech shape or buff my nails. read more

Please find some where else to go. They will take your money do a terrible job and if they make a mistake they will not correct it. I got my nails done on a Monday by Wednesday I had to go back and try to get them fixed once seated in station 6 a short thin lady proceed to file away the parts that had lifted (the guy in station 7 did them Monday) now once she finished it looked as though I needed a refill they sad that's all they could do an I was trying to get a free refill within two days I shouldn't need a refill. I tried to explain to him that he messed up the first time and that it needs to be corrected. They were very rude and they have no business etiquette. Bad shop to go to like Lady J said they have no customers should've been a red flag but I thought it was because it was Monday but Wednesday was the same. read more

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I try my best to not be this person. I'm very understanding when it comes to salons but is been months since I've been able to enjoy the luxury of a pedicure since I've delivered my 4 month baby.... That being said I was very excited to get my toes done. They made me pay 36$ for a basic pedicure no gel and the lady had the nerve to say are u going to leave a tip? I am an amazing tipper bc I live off tips and believe in karma but she got what she deserved a sorry 4$ during the whole pedicure she had an attitude and KEPT trying to hustle me about the price & it wasn't even enjoyable. She was rude, yanking my legs and tapping me excessively and refused to even make eye contact after I didn't accept her "deal". First it was 43$ she said she'd cut me a deal for 51$ if I got gel. Girl bye I will stick to my regular salon in Powdersprings I came here cause it was convenient. But never again will I be back here. read more

When I moved to Austell it took me weeks to find the best nail place for me, if you want great service this is the place to go & great with eye brows, the only place I will let do my eye brows read more

They deserve 5 stars. They are really good with brows. DO NOT go to any of the other places on Thornton Rd for your brows. You WILL walk out jacked up. I'm usually satisfied with my nails and toes too. read more

Have been getting my nails done at Power Nails since I was a teen. Always was a great place then and now. Ask for Lilly if you want your brows done. She is amazing. read more

Never again. The lady doing my pedi was lazy and rude. She didn't seal my polish with a top coat and my polish chipped completely off the same day. I had to go back home and redo 3 nails. And the nail polish was cheap looking and dull. Ugh...I should've known because they had no customers. And this is the only nail salon I've been to with no customers. I was pretty much the only one the entire time. Now I know why!! read more