Kevin and his staff are always perfection! They really take their time to attend to details. I…read morewon't go anywhere else. Those bad reviews below are from a long time ago and I think a different owner. This is the best nails place!!

Call and make an appointment beforehand -- they get busy. I got a regular manicure and it was quick…read more(took about 25 mins) and no frills but well done. Their nail color selection was not great so if you are particular bring your own polish. All the staff wore face masks which was nice. Only $13 for a mani. I'l def come back if I am in the area.

Walked in, not realizing it was a black owned nail salon, which was a relief right off the bat, we…read morewere genuinely greeted and seated immediately. Two pedicures and a gel fill went great. The owner Ms. Rita is very nice and Tierny did my nails. Ivan did My Niece's pedicure. Both were very nice people.

I have searched for a place where I could support businesses like this one. It is a hidden gem,…read moreTaylor is phenomenal and is my reason for staying. Courteous, professional, hard working and efficient would be how I describe each experience with Taylor. So excited that Taylor joined the team. The atmosphere is chic and really well decorated.

I usually don't leave reviews, but I believe in giving honest feedback when it comes to businesses…read morein our community--especially those in the service industry where communication, consistency, and professionalism matter the most. Today, I visited NAIL LUV with the intention of receiving a manicure and pedicure. According to Google, the business hours are listed as 10:00 a.m. to 6:00 p.m., while Yelp says 10:30 a.m. to 6:00 p.m. I arrived at approximately 10:37 a.m.--after the opening time posted on both platforms--only to find the doors locked and no sign of the business being open or operational. There were no signs on the door, no updated information online, and no outgoing voicemail to indicate if they were running late, closed for the day, or had changed their schedule. As a paying customer taking time out of my day to support a local establishment, this kind of lack of communication is incredibly frustrating and disappointing. It sends a message that the business is not considering the time, effort, or expectations of its customers. Being reliable and clear about your hours is a basic standard of professionalism and it needs to be upheld consistently. To make matters worse, I also noticed that the pricing listed online is outdated--by what appears to be at least a year or more. It's confusing and inconvenient for customers who are trying to plan ahead. Prices fluctuate, that's understandable--but failure to update them on your online platforms only leads to unnecessary miscommunication and potential mistrust. Lastly, there's no information--online or in person--about what forms of payment the salon accepts. I learned the hard way that they do not accept American Express, but there is no mention of that on their Yelp, Google profile, or anywhere else. This is another vital piece of information that should be clearly communicated in advance, especially in a time when many people rely on digital payments and credit cards. Owning a business means being accountable for the details. Something as simple as posting updated hours, keeping your price list current, and clearly listing accepted payment methods can make a huge difference in customer satisfaction and retention. Until these basics are addressed, I'll be taking my business elsewhere. I hope this review encourages the owners to take a closer look at how they present their business to the public and make the necessary improvements.

Love this business! I've been coming to this place for awhile now and everytime I come into this…read morebusiness I kid you not the customer service, friendliness, cleanliness is always on point! I've never had any problems with my nails. Not once have I ever had a nail pop off/ chipped. And when I choose one color but wanted to change it never got attitude and feel rushed. This salon is amazing. I will recommend to anybody and everybody.

I've been here a few times and each time was a pleasant experience…read more I'm not sure if it's still ongoing but the few times I've gone on Walk-in Wednesday but mostly I believe they are by appointment only. It's a beautiful salon and the energy is fun. There's normally a good movie or Pandora playlist playing in the background. There is also someone there that puts on lashes. I've never tried that service but the few ppl I've seen get them seem happy with their service. Black and female owned. I've been served by Pinky and Michelle and appreciate their top notch service

Pinky is very pleasant and professional. Her creations are beyond amazing. She always keeps my…read morenails trendy and on point. Best Black own nail business in Atlanta! Pinky Platinum is a must-have for your monthly essential needs!

Great service and clean place. Queen is the best and always does my nails perfect. Highly recommend…read moreand the prices aren't bad.

Wait time was reasonable. Service time is good. A little more pricey but good service, good…read moreattention to detail. Recommend making appointment

This is the best nail salon ever. The service is good, employees are very…read morepolite and friendly and my nails have never looked so good. I would highly recommend this salon. PK, Stockbridge, GA

I am so not happy with my nails!!! I'm never one to really complain and if I'm not happy with a…read moreservice I simply don't return to the business but this is ridiculous. I paid $50 for what should have been coffin nails and this is nothing like coffin nails...AT ALL!!! My nails are misshapen and to top it off one nail has come off not even a week later. I came to this shop because I'm new to the area but WILL NOT be returning.

Kim always skips ahead to other customers which makes clients who arrived first leave only after…read morehours spent waiting and watching the coworkers jump ahead or back to other clients. it's honestly disrupts everyone wait time. Also, they don't care about quality any rush through nail and wax services to try and get to everyone so any money doesn't get away. They will send you out any kind of way then try to over charge if you say something about the service you received.... Try to find a good go to nail shop before coming here.

This is the new location at Old National/Hwy. 138 replacing the nail salon I normally visit across…read morefrom The Pavilion in Fayetteville. My nail tech, Kimmy, is fabulous and always takes her time to ensure your satisfaction with the end product and will even make suggestions if you want to try something out of the ordinary. I followed her to this new location because she's def a keeper!

Short story: nasty shop, nasty attitude…read more Today was probably my 12th visit to Top Nails. It's close, reasonably priced, and typically a quick mid-quality experience. I have sent my guests from out of town here and have relied on them for special occasion nails including my wedding and bachelorette. I was a fan, frequent customer, you name it. Unfortunately the quality has dropped immensely. The shop was so dirty I stopped my pedicure service and opted to leave before polish or my manicure. I tried to speak with the owners to understand if this was temporary (maybe they were short staffed or experienced a death in the family, etc.) however I was met with indifference and told that they "clean everyday". Take a look at these pics and decide if you deserve better for your nail service experience!

I absolutely love it here! I have gone to every single nail tech and they are literally the best. I…read morerecommend them to anyone here in Douglasville!