Again the need to justify your actions as well. First off…read moreyour not the only one that was in the military. Using that as your justification for this is an embarrassment. Yes you are correct in stating I already had the boot and you would not warranty it. That is a correct statement. I DID speak to you. The scheduled time was not by you but by the person that called. You however stated it would be done in at least 1-2 hours once started. You did say you could pull your tech from another job. You were told originally I had to leave by 4 when I called you to see why no one had showed up. Not go to work but to leave. I had taken off work to wait on the tech. It was just after 3 pm at the time of that conversation and it would take approximately 20 minutes to get to me. So it would not have been done before I had to leave. I wasn't risking having it taken apart then having to leave with it apart because I wasn't risking not going to be back for several hours. Price wise you stated nothing originally about a discount nor explained diag fees and etc. You were told up front make model and I had the part. I asked how long and how much. You replied with how long and price. Which is very comparable to others. Honestly it was a hair cheaper. 9 bucks cheaper with NO discounts from the other companies that quoted me. Yes he is correct I believe in my google reviews. Because thats all he can find under that name. Im not leaving a 5 star review for anyone because they answered the phone or did the job requested as they should. Now issues, or going above and beyond then yes I will leave a review. And again he did offer to pull a tech. He did state he would do that. However that was after our initial conversation and I told him I would have to find someone else because I couldn't wait. He called me back to tell me that. By then the timing was not going to happen and I definitely did not want a rush job. And as I stated before he nor the girl was rude in any way. I do believe he was professional in handling himself over the phone. ORIGINAL POST Does not schedule or communicate with clients well. Appt for 2pm. I had to leave by 430pm. Was told not a problem and will be done by then. Took off work half a day to wait. No show at time scheduled. Made contact 1 hr later after waiting on hold to be told tech is behind. No communication to inform me. Get told he can be there by 330. When setting up appointment I was told 2 hours and it would be done. Offers 20$ off to reschedule. Already lost 4hrs work to loose another 4 hours work to see if they show up again. 8 hrs for 20$. Insulting. Do not recommend using this company.

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Beaumont you can trust that our expert technicians will take pride in the cleanliness of their work. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always guarantee our work. Backed by the Neighborly Done Right Promise®, your satisfaction is our guarantee. Call us today for all your appliance repair service needs!

We had a very bad experience with Bubba's Appliance. They charged us $400 total to diagnose and…read more"repair" our refrigerator, but the issue was never fixed and returned within days. After taking our money, they stopped responding to our calls and we have been unable to reach anyone for a resolution. Based on our experience and similar stories from others in the community, this feels extremely unprofessional and misleading. Be very cautious before using this company.

Refund for ordering motherboard to repair our whirlpool dishwasher from June, 21 2025. (The day…read moreStephen Halbert stood in our house when the payment was made) If you want to settle this claim like an honest business owner refund the money & our business is over. Or have the professionalism to call my cell. I have ALL documents in hand to take to the Better Business Bureau tomorrow. I don't think we need to handle this that way. Just refund the $300.00 Corbin Halbert via PayPal so we can move forward & part ways. Aug, 03, 2025

I have been shopping at TRI-Supply for several years. We have bought washers, dryers,…read morerefrigerators, microwaves, a microwave drawer, gas stove, upright large freezer a Nantucket sink a Zepher ceiling fan and will be buying a Kitchenaid Dishwasher in a couple of weeks. They are my go to place. I have never had problems with my deliveries. The delivery guys have always been very nice and have went the extra mile. If I have needed a little extra help. Lee Cook is my regular salesperson. He knows what I look for in my purchases and guides me accordingly. If Lee happens to be out when I go in, Shawn and Roy both have been very helpful with what I am looking at. I just have not had problems of any kind. I love doing business with this company. They will also match prices with other stores if you find your purchase for less somewhere else. Ask for Lee when you go in. He is great to work with and he always follows up with you if you have a problem of any kind. I love their merchandise! Regina Williamson

DON'T WASTE YOUR MONEY WITH TRI SUPPLY…read more The only thing worse than their products is their customer service. I built a $3MM house, I bought the best of everything they had. I spent well over $100,000 on appliances doors and windows. We moved in in May, 6 months ago. June 1st I told tri supply that my big expensive freezer doesn't make ice, neither does my outdoor ice maker. No one has ever come to look at the outdoor ice maker. Someone came to look at the one in the freezer but they can't fix it. So I guess there answer to me is, "Too bad for you. We got our money so we are done helping you." My front door is severely warped, cold air pours into the house. The back door too. The doors also have wooden panels at the bottom, instead of making the panel out of one piece of wood, it is made of five pieces and they are all separating from one another. They have known this since June as well, and refuse to fix it or replace it. Every single window in my house leaked and ruined the paint and wall paper and warped the window sills. They did send someone to put some JB weld type stuff on the crack where they leak. My nearly $3000 coffee maker is broken My kitchen vent hood fan arrived broken and was installed broken. It makes a crazy loud noise when you turn it on. They don't seem to have any plan to fix it. I can't get good customer service out of Tri Supply, imagine what kind of service a customer gets who just spends $20,000 or maybe just buys a new fridge or oven. DON'T WASTE YOUR MONEY WITH TRI SUPPLY. The only thing worse than their products is their customer service.

Ah, Capitalism. (Now this review will get removed.) You choose where to spend your money. Take…read moreconstruction and home improvement, for example. You can get better prices at the big stores, but in the era when Blackrock and Vanguard own and therefore control shares of most big companies, it's likely that your money will be going to policies and causes that you are against. This is why I'm a Sutherland's regular. Ace Hardware is very convenient, but also expensive. Home Depot has low prices, but has gone liberal. Lowe's is far better. But Sutherland's is a local business. It has a wide selection of lumber, tools, landscaping equipment, plants and seeds. The employees try to be helpful, and succeed. Some of the materials are fitting specifically for Southeast Texas, not the one-item-fits-everywhere approach by Lowe's and Home Depot. And the prices are slightly lower than the Ace Hardware across College Street. The big boys are typically the first place we think of if we need something. If you need things for the house, I encourage you to try Sutherland's. You should love the experience. If you're a single woman looking for a husband, stick to Home Depot :-D

Have used this company, after recommended by my neighbor, at least 3 times now and have been VERY…read moreSATISFIED each time. Would definitely recommend them

Awesome service, from the first phone call to completion of repair! Fair pricing! We have their…read morenumber saved for any future repair needs!

Matt's Appliances in Lake Charles is amazing! The customer service is exceptional, and their…read moreselection of new and used appliances is impressive. I found exactly what I needed at a great price. Highly recommend!

the service was excellent. as soon as I pulled in someone was outside to help me find what I need…read more the prices are reasonable the people are friendly just a great atmosphere I will d be going back for anything else I need in the future

Amazing, fast customer service! I bought my son's trombone there for a great price and have been…read morethere several times since to have it cleaned & serviced each summer. Today I came back because my son dropped his slide and dented it. Not only did they notice I was outside before opening time and invite me in, but they fixed it on the spot. I was in and out before they even technically opened! This place always has excellent customer service, but I was really blown away today! Thank you!!!

Went to the store on my 15th day to return a poor new laptop that I bought. the manager did not let…read moreme return it. Bad Service Called customer service and they cannot do anything they said.

Anyone who cares, I…read moream writing a review on a recent interaction with Conn's corporate which was VERY disappointing. What started out as a decent experience has ended in disaster. Today was an epic fail with a feeling of what I will now refer to as "Conn-ed". From a bait-and-switch on delivery dates, to less than stellar customer service. DETAILS: - [2/15] I had a decent web experience ordering an item, I received an email confirmation with an order number. It mentioned that I will receive a notification when it's ready for delivery. - [2/16] I received another email with a different order number and an updated status of Delivery Scheduled and a scheduled date of 3/7. It also mentioned I will receive an automated call the day before to verify and inform me of the time of arrival. - [3/6 - 11:30am] I received an email indicating you are headed to my address and that I needed to confirm the delivery address by 5pm which I did. - [3/6 - 7:16pm] I received another email indicating my 3-hour window was between 10:30am and 1:30pm. It also provides a number to call for questions (972-225-9973) which doesn't work. I took off of work to receive this item. - [3/7] I received an email today indicating order number has a status of Awaiting Inventory and is out of stock until 3/13. - [3/7] I called the last number provided (972-225-9973) to get an update which failed. I then tried 844-894-0717 and was asked for my phone number. When they couldn't look me up by the number I provided the agent started to give up. I asked if they could use an order number instead. Reluctantly they looked up my order number. As I was giving the last order number provided they indicated this was not valid. After searching through email I pulled out the first "order number" Conn's had sent . They told me this was an online order and would need to transfer me. I again went through the same process which was now getting frustrating. The agent told me the order wasn't actually scheduled for delivery even though I had already received multiple notifications stating differently. After an exasperating experience I told her to cancel my order because I had no faith Conn's would honor the reschedule. I then called the General Customer Service number listed on your web site ((877) 358-1252) to make a customer service complaint and found it interesting your phone tree will not allow me to speak with someone. This is a terrible customer experience in so many ways. I rarely spend time following up on these types of interactions. This has been so incredibly bad I had to let others know. I'm doubting they will do anything to "make it right" or use it to improve their customer service improvement. Buyer beware when making an online order lest you be Conn-ed. Multiple Phone Numbers (one that doesn't even work) - 844-894-0717 - 866-765-1513 - 844-894-0717 - 972-225-9973 - doesn't work - (877) 358-1252

I just bought a bunch of laminate flooring and vinyl floor. Had a great experience with shaquanda…read more She is the person to see. Full of energy and ready to find you what you need! I highly recommend surplus warehouse and especially shaquanda. She needs a raise let me tell you. Much love!!

purchased kitchen cabinets. i did the measurements, they got me everything i needed. cabinets…read moreworked perfectly. great customer service and prices.