We just moved into our place and could not figure out how our A/C unit worked and it was hot. I…read morerandomly called Remedy Cooling and Heating at 5 on a Wednesday hoping anyone would answer and he did. He spent about a half our with me on FaceTime walking me through the steps and trying to figure out the issue without even hesitating....and I wasn't even a customer; just a random person looking for help. Remy will now be our HVAC go to from now on. I could not recommend him higher and know he will take great care of all his customers! Steve

The service we received was unacceptable, and I would not recommend this provider to anyone. I…read morealways deal fairly, but we were charged double the service call fee--a cost that was never disclosed or discussed ahead of time--even though the technician did basically nothing. He failed to check the serial number, guessed the unit's age, and gave us a diagnosis that a second opinion today proved was completely wrong. To make matters worse, he promised to follow up the next day but never did. If you value your time, don't use this provider

I give Ritch Tierney HVAC Specialists of Quincy 1star, and this is only because I am not allowed…read moreto continue with my review unless I pick a star rating. My rating is actually zero(0). They installed a Heat Pump System in my Condo Unit Sometime late August of this year, 2017. The Heating portion to be used only as a back up/ secondary system. After Installation, the System was tested for AC only. As explained to me, my Primary Oil radiated Hot Water would not kick in due to the time of year. I attempt to turn the heat on, as the cold weather has set in. The primary system will not turn on (at all). I attempted to contact Ritch Tierney HVAC multiple times via phone, text, and email. They finally responded, twice. The first to say they were coming over, the second to postpone and reschedule. I haven't heard from them since. I have asked the MA Dept. Of Consumer Affairs, as well as the BBB for help with this matter, to no avail. Ritch Tierney has been given ample opportunity to make good. Not only have they not responded to my emergency request, as my family and I are using other sources for heat. My understanding is that to date they have not responded to Consumer Affairs nor BBB. I sincerely did not expect this business to not honor our contract and be just a collect ($) and retrieve establishment. If this is how the treat their customers, particularly on the very first service call, this is definitely a business that one has to stay away from!!

Run, don't walk away from this company. My friend had them come to check her HVAC system. The tech…read moretook the blower, which he said was not working and would come back with the replacement. The tech was paid $275 for the appointment and down payment on the part. He has not returned with the new part or the old part, the HVAC is not functioning and Ritch Tierney HVAC Specialists will not return call, texts or e-mails. Portable space heaters are being used during these cold winter days and nights, just to make the condo bearable to live in. These are bad people from a bad company providing bad (no) solutions to a dire heating problem. I wish I could give them negative stars as 1 star is way too good. BEWARE!!!

I was looking for a second opinion and Joe sullivan was excellent, he reviewed previous vendor…read moreclaims in detail and then negate them with his expertise . He also took it a step forward and explained the technicalities in lay man'a term, highly recommend them.

I cannot speak more highly of Fong and Sullivan. I had a water leak that ended up being due to a…read moreclogged condenser in my HVAC/AC unit which was located on the roof. They already came highly recommended, but when I reached out, they were SO nice. They came out as quickly as they could (most companies told me 2-3 weeks!) but they called me several times to give me updates as to whether they could try to get to me even sooner than my scheduled appointment which was only 1 day after I called! Joe and Corey were truly amazing - firstly, they were incredibly communicative about their ETA. When they arrived, they did a thorough diagnosis of the HVAC unit and even took the time to explain exactly what they were doing and why. They took care of the issue with ease and made a lot of recommendations to prevent future damage. They also offered to look at some of the other AC parts and my AC filter just to make sure I was maintaining everything properly - a service they did not need to do or take more time for. They ended up staying just chatting about best practices and were just about the friendliest repair people I have ever dealt with. I own two properties and have been through SO many bad or iffy contractors and repair people so it's such a relief to find reliable and high quality service providers. I will use Fong and Sullivan every time I have an issue and cannot recommend Joe and Corey enough.

Great experience. We hired Heru to install two mini splits. They (Derion, whose company it is, and…read morehis assistant, EJ,) arrived on time, worked an entire day in frequently heavy rain, and cleaned up nicely. We now have two much anticipated, perfectly installed cooling/heating units. And all for a VERY reasonable price. Highly recommended!

I have some heating pipe, plumbing issue in my home. I called several plumbing companies for help…read morebut they were not able to really identify the issue until I contact River St Heating And Cooling. The lady contacts me, Nadia, who was very friendly and professional. She gave me a very reasonable and clear estimate. They arrived on time and was able to fix the issue quickly. Thank you very much, Nadia and River St Heating! I will definitely keep using their service in the future and recommend them to all my friends. George

The guys came within a couple days, showed up within the window, communication was great. Wore…read moremasks during covid. Fixed the hvac issue/leak within a 30 minute time frame, charged a reasonable rate. Great experience

Farshid and his team are top notch, professional, and know exactly how to fix your HVAC issues. We…read morehad a major issue of lack of ventilation in a new home since it's energy efficient (aka air tight), and we had high C02 levels in our basement where our bedrooms are located. We had several HVAC companies come out to diagnose the issue, but only Farshid was able to solve the issue with an easy and inexpensive solution. I highly recommend Farshid and his team for any HVAC needs!

Installed our systems over 20 years ago and have been servicing them ever since. They have always…read moredone a good job, provided prompt professional service and made sure all was good on an ongoing basis. Glen is a real asset to his company and their customers. He was a technician on our install and has been involved at one level or another ever since. Always looks out for us and the operation of our systems. I have no clue if their pricing is the best available but wouldn't change to another company under any circumstances. Highly recommend them.

Prevett heating and AC installed heat pump and removed old AC and furnace, can not be more…read moreimpressed with the service and professionalism of the crew. Prevett heating has serviced the original unit since it was new, never had the heating or AC down for even an entire day. They have always responded on same day the service call is placed, even on weekends during a heatwave when AC went down, they showed within 3 hours. The new installation was quick and fast, they left the area cleaner than it was when they started. The owner Paul Prevett is a pleasure to deal with and straight forward with answers. Cannot say enough about them. RF Norfolk

I had a leaky pipe that needed resolving. Jason was super prompt in responding to my Yelp request…read morefor help. After a quick exchange he provided me with a fair estimate for work and scheduled time to come and work. He showed up on time and was really efficient in identifying and solving the problem. He was communicative throughout the process and gave us an accurate estimate on when the job would be completed. He was courteous and left our house clean. His final bill was a fair and reasonable price for the work he completed. I'm glad to have a reliable plumber I can now contact for future jobs, I'd definitely work with Quinn HVAC again. Thanks so much Jason!

QUINN MECHANICAL - Highly recommendable! Prior to the 2022…read moreWinter, they came to inspect my oil burner/system. Not knowing much about HVAC they took their time, explained everything so we could understand! Jason was great about answering questions also before any work was done. They spent a couple of days fixing minor repairs, twsts and tests and cleaning. We will soon need a new system all together and when that time comes, Quinn is my first call!!