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Cobblestone Square

5.0 (1 review)

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12 years ago

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Fred Meyer

Fred Meyer

(59 reviews)

$$

FYI for bottle drop there is one BottleDrop location 1mile away as this Fred Meyers does not count…read morebottles and their machine is broken. Staff were nice and helpful.

I had an experience at this Fred Meyer tonight that leaves me very unhappy. I would've left a worse…read morereview. Had it not been front end manager Gill at least he was professional and about my interaction tonight. I came to return a pair of Levi's that I had just bought a few days prior, I forgot the receipt so I just thought that I could give them my rewards number and the card that I purchased it on for a refund.. unfortunately for me, I came on a night when nobody at the customer service desk was working that should be over there. At first a nice girl was going to help me. I think her name was Rachel. Very nice smile seemed like such a good person, because I didn't have the tags with me. I told her I would go over and get another pair of those pants and bring them up. They only had one pair over there that were a size 32 in and mine 33 wide. When I came back, her machine had gone down so a tall grey haired guy told me to go down to the next register. I told him the pants were still down with her. He didn't ask me he told me that I needed to go over and get the right pair 33 he then shoves the other pair back at me to put away. His name was Rich. He then waits for me to come back up. I brought a different pair of these pants. It was in a different color I didn't know else to tell him he was just standing there waiting for me to do all the legwork. He then goes off somewhere, then comes back and looks at me like I'm an absolute problem and said this was gonna take a very long time that he was have to go manually search for the number at this point I just asked for my pants back, I realize I should have brought the receipt or at least the tags that was my fault. But having been an executive for target I know that there's also a way to get those numbers at least with target "receipt look up" where they could look up my information the day that I bought them with my rewards number and get that item number that I purchased, he was not gonna make this easy for me. Neither did he really want to and that was very evident. There was about four of them back there and they said none of them normally back there that they were all training and that Rich was from electronics. Well, Rich has zero customer service/ people skills and should not be working with the public at all. The other girls were very kind. They just couldn't help me. Nobody could help me. It was the weirdest interaction I've ever had in there. Then I go to get some meat from the deli counter. The guy back there is having a with somebody. I am waiting to be helped, another guy walks up. He immediately stops his conversation to greet that guy to see if there's anything that he wanted and at that point I just walked away and he said oh were you wanting something? I have never been treated like this at this store before it was absolutely like I didn't exist oh another thing is that a lady when I was dealing with the people at the customer service desk this gray long-haired lady that had glasses on was literally standing there spying on the conversation, just staring at me peeking around the corner from where the shoe department was. That was so weird and creepy looking as soon as she noticed that I noticed her she turned around and walked off like she was doing something over in the junior clothing. Such a weird weird interaction tonight. also Rich says that Im going to get the lowest price for my return because I didn't have a receipt. I literally showed him my fred Meyer reward card and the card I purchased them on. Gill gets an A Rich gets an F!

Cobblestone Square - shoppingcenters - Updated May 2026

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