All I can say is wow!! So many non paying customers coming in to vacuum car. They randomly pull in and definitely not there to pay. You can tell this happens often. Tons of non paying people vacuuming and zero employees checking or doing anything about it. I'm sorry but why again am I paying over $30 a month again? Is it to compensate for the freeloading constantly taking place? I'm so disgusted with this location. Also, I highly suggest any good law abiding citizen coming here make sure they have protection-aka strapped up. It's pretty shady and seedy around there. Lots of hot boxing also going on in that lot. Hide your children. Only reason it's getting 2 stars is because I still was able to wash my car, but very crowded with the freeloaders. I hope management sees this and does something about non paying customers because I will not be back until this takes place. read more

This used to be a really good car wash when it opened. It no longer shines your Wheels nor does it dry your vehicle thoroughly. So you need to dry it off significantly, but there are never any clean towels available. I am looking for other options! read more

Cobblestone Car Wash Express - Car Wash Near Me - Aurora, Colorado

Moved to a new state and emailed them in January to cancel my membership. They charged me again in February. I emailed again. They have not canceled my membership despite my multiple requests. read more

Got damage my side mirror the manager said it's not due he cannot zoom in to the damage, manager manny on chambers rd cobblestone is rude. What's out on cobblestone they have bad customer service. read more

Cobblestone Car Wash Express - Damage due the second brush pull it hard seems the sensor was not calibrated went to close into the car. - Car Wash Near Me - Aurora, Colorado

This company will damage your vehicle and will never get back to you. I could not be more disappointed with a company. I have a brand new vehicle and after having it less than a week, I took it to Cobblestone Carwash and when it came out, it was all scratched up. There isn't much worse than taking a brand new vehicle to a carwash and leaving with damages. After speaking with a representative, they said the manager was out of the office and to leave my name and number. I did, but I was never called back, so I called and left a message (every other day for a week). Then I tried contacting them via the contact form on the website two times, and I never received a response. I attached some images, but these pictures don't do the damage justice. Both sides, and the hood are scratched. I can't believe this place is still in business. read more

Cobblestone Car Wash Express - Car Wash Near Me - Aurora, Colorado

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CobbleStone is a brand new car wash chain from Arizona. This is by far the best equipped carwash facility I've been to. Not only they provide free dash wipe but at each vacuum station they have clean towels to dry off. Basic wash is $8 and monthly unlimited plans start at $23, $29, $37 and they were doing some promo for the first six month. Having a clean car is not essential, but it does make me 10% happier. read more

They talked me into a membership when they 1st open. I told them I own a dealer and drive different cars home as a demo and will wash my car on average once a week. Are cars are already detailed we only wash the outside. They said no problem. They open one up buy my business partners house and he did the same thing. So we have 2 account because we have 2 demo. We had 7 washes last month between the 2 of us. Less than once a week when they looked it up. These people lied to us. I will not do business with people that lied to us. May family and friends will no longer use them. Plenty of car was places we can go to. They now want us to pay per wash ;( read more

First the good stuff, I like the car wash, I like to keep my car clean all the time. That's why I agreed to have a membership. The ONE STAR is because, someone when and opened a second account in another car (wife's car). I know for the fact that she did not open that account. She doesn't care about how clean her car is. We find out a year latter because the second charge doesn't show in my cobblestone statement. My mistake was not paying attention to my bank statement. So I called them and surprise, no refund, no nothing. So, a year of free money to this corporation. Advice, make sure they are not charging you twice. After this, I will probably look for another option. read more

Much better than their unit up the road, we do the unlimited and great buy if you use 2 to 3 times or more a month. The side it dont have the stink you get up the road, use to think their water or soap, and you dont get it here. The other units manager claims he didnt smell anything. I guess if you there long periods of time you get use to it. If you went to the other unit near 40th ave and tower and have complained about customer service or the unit in general, try this location you will see a vast improvement. read more

Very spacious, self service lanes at this sweet Arizona based car wash location on Tower Rd!! Hubby & I decided to give the Express Lane Car Wash experience a go for $12.00. This included the Polish & Shine on our big, dirty SUV that was in and out in less than 5 minutes. We arrived in a very crowded hour, however the staff worked very diligently and quick to deliver what we wanted. The Cobblestone Car Wash is located next to the Slims Chicken Restaurant; just look for these cute pink cones leading up to the car wash lanes. read more

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I stopped by for a quick car wash yesterday since it's going to snow soon. All I wanted was a basic wash to keep my car protected. When I pulled up to the touchscreen to make my selection, the young man quickly scrolled through options without explaining anything. I noticed he was signing me up for a monthly subscription, so I asked why the cost was suddenly $11 more than my last wash, which was only $10. He acted as if he didn't know and didn't adjust the price or clarify that a single wash should be $10. I went to another Cobblestone location down the street to confirm, and, as I expected, the single wash there was indeed $10. This felt very dishonest and scammy. Be careful--they might try to sign you up for something you didn't ask for! read more

Denver and the surrounding area will make your vehicle very muddy -- Especially if you are making a trip to the mountains. I wanted to return our rental in the same condition that we received it. You know... To avoid the cleaning fees that may tack on. I think we returned it in better condition. We went with the basic wash. I don't think it got 'all' of the dirt and such off but it did a decent job for $10. There's an attendant at the pay kiosk that helps answer any questions and helps with taking the payment. I wasn't a fan of the small area and turn after paying. That is in comparison to the Gate Express we have back home. They do offer free vacuum and towels here. That made cleaning the interior possible for us and was the main reason we came here. Would totally recommend if you need a spot to wash the vehicle quickly before returning it to the rental, or for your everyday needs with the exception of that area right after paying. read more

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Cobblestone's car wash scratched the hell out of my car. They made it virtually impossible to get ahold of anyone. No one answers the phone; voice mail full so you can't leave a message. I had to made 2 trips back to the car wash to "catch " the manager in person. Then they tried to say the damage came from another Cobblestone location. The run around. I bought the membership. DONT BUY THEIR MEMBERSHIP. read more

Worst I've been to. The attendant wasn't paying attention & ran out to half way spray my car as I was going into wash. All the young guys working there were playing catch inside the office when I drove up the second time, and had to ask for the manager when I was refused a new wash after I still had a bunch of dirt on my car, because I got the lowest priced wash. A young man said he was the manager (refused to give me any name other than his initials..AR) explained the lowest was a "rinse off" (not true.. who would pay $10 to "rinse off" their car?!) And refused to give my money back. As you can also see from my pictures there were no clean towels to use, which is the whole reason I go to this franchise, all the while the attendants were playing in the office. I won't be back to this location. read more

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Horrible wash. Look at my pictures. Hood dirty, windshield dirty, back lift dirty. This is what $20 gets you. I'll be going to 7-11 for now on. The employees have a horrible attitude. I have 2019 Nissan Rogue. 7-11 car is a lot better and cheaper. This is my 2nd time using this place. NEVER AGAIN!!! NO WAY Dominique will I ever use your car wash again. read more

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Paid for an expensive wash but it was super fast and my car still isn't clean. It's nice that they offer free vacuums, but they don't have a lot of suction. Would not recommend. read more

It's a pretty good car wash overall and great package deals.... when they work. I purchased a 3 month package last month. 3 months is June, July, and August. For whatever reason they have been trying over and over to charge me again exactly 1 month after I bought the package. I have declined the transaction each time because I'm not going to pay for another 3 month package after just 1 month. What makes it even worse is that when I pulled up to the wash yesterday the license plate reader said I was declined and needed to pay for a wash..... in my second month of a 3 month package. Since there was already a car behind me I went ahead and paid and went through the wash. The guy at the wash selector suggested I just buy a 3 month package lol. I'll be shopping around for another car wash. read more

Been a customer for 2 years got inches they opened. There is no contract at all. However if the machines mess up/damage your car they will refuse to fix it. The side wrap brush piece tore off my driverside mirror. I filled out a incident report and it took them 2 weeks to call me back just to tell me they would not be helping me fix it. It's currently duct taped. Do no go to this car wash unless you want your car ruined and some guy to tell you your not getting helped. Go anyplace else. Way too much $$ monthly to have your car irresponsibility damaged. read more

They do not respond to emails or phone calls. They will not send us a receipt or print one when we pay. They charged us more than they said and made other "mistakes" in billing. It is very hard to cancel the monthly plan. Cobblestone is very dishonest! read more

Took our rental car here to wash it. We got the basic wash and it got the job done! The dash wipes and trash bags were a great idea! read more

Cobblestone Car Wash Express - Car Wash Near Me - Aurora, Colorado

I went because it has free vacuums after you use the wash. I was surprised when I found out they offer FREE dashboard wipes and unlimited amounts of fiber free cloths! They provide everything you'd need to fully wipe down/ clean your car! -high pressure air -vacuums -Mat cleaner -fiber free cloths -dashboard wipes read more

Beware, and stay away if you have a nice vehicle! I brought my brand new car here to have it washed, and left with tiny hair like scratches in the clear coat all over most of the car. I realized the damage immediately when I was hand drying it with the towels they provide. I reported to the manager on duty, and filled out an incident report. I was informed that it would be turned over to a claim person who would contact me. Only after I posted my Google review did a manager call me, however he insisted that he had already read and explained the Cobble Stone disclaimer to me when I first reported the damage to my vehicle. This is a complete and utter lie, he and I never discussed a disclaimer, nor was I shown a disclaimer sign. Clearly he had me confused with someone else. Then he proceeded to argue with me over the issue. That said, it appears that Cobble Stone has NO INTENSION of taking any responsibility for the damage done to my vehicle. Their disclaimer basically says any vehicle damage incurred by their car wash they will not be held responsible. NOTE: They also have negative reviews on Google, and many complaints filled with the BBB. read more

Cobblestone Car Wash Express - Beware! - Car Wash Near Me - Aurora, Colorado

The car wash is okay, but if you have a billing issue they will not be helpful and give you the run around for months. They won't return calls and they email you back with out a resolution they will just re-phrase the same response which just reiterates the issue. read more

Manager reached out after emailing about my car. Were able to fix it for no cost to me! read more

Cobblestone Car Wash Express - Broken wiper, unable to put it back on - Car Wash Near Me - Aurora, Colorado

Best of the best. This car wash is excellent. The workers are excellent. Best priced membership! read more

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Do not use Cobbleston Car Wash - I stopped by last month and they "offered" a special deal for their "club" for one month ... What I was not told was that it is a subscription that auto-renewals. So today checking my bank account -- I had two charges - one for $92 and one for $37 from them. I have disputed the charges and will not use this vendor again. I hate this business approach - do not use these guys! read more

This car wash just damaged my car. The supervisor, Katlin Deen, told me there was nothing they could do about it. It pulled the back of my passenger side mirror off the car; she had to go into the car wash to find the missing part. The part is now damaged and will not go back on my car's mirror. On top of that, there are delicate sensors (this is a car that is not even 2 years old yet with 22,000 miles on it) and I am taking it to Toyota to get it fixed. I called customer service BEFORE I left the car wash, they told me she should have filed a damage claim. Since I hadn't left, I went back in and told her that. "Oh, I forgot." Either she's an idiot who doesn't know her job or she was trying to get out of a damage claim. You'll get the bill for the repairs. read more

I just paid $23 for a car wash on tower rd. My entire truck looks like crap!! Thers dirt all over it that your car wash couldn't get clean!! I WONT BE GOING BACK!! read more

Not very impressed, doesn't clean wheels and tires at all. Had dust for rural roads in Iowa on the car and the tires were still white and the wheels had to be hand cleaned. 22.00 was way too much for the results. read more

This carwash is terrible. They purchased the existing carwash business in January 2022. I canceled my membership with their online process and was notified my membership was canceled, but am still being charged. I went over to the car wash and spoke with the GM and he said there was nothing he could do and call the membership number. I called the number provided and they do not call you back ever. Horrible customer service and the car wash is horrible as well. When they bought the existing car wash, they removed half the brushes. It doesn't even get your car half clean. Definitely would NOT use this carwash business. read more

First time to Cobblestone and got trapped in by the layout of Mississippi location. Didn't see it wasn't brushless until it was too late. Now I have 3 rather large scratches and 2 chips in the paint on the hood and drivers door of a brand new car. This was only my 4th wash and 1st that used brushes. No response after site and voice messages left so crappy reviews it is. Bad customer service, bad brush maintenance and stupid high prices for 60 seconds of soap and water and still had bugs on the grill, windshield and visible dirt all over. You need the unlimited rags to even come close to finishing what the wash was supposed to do. This place would have negative stars if that were possible. read more

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If I could give this zero stars I would. We came here for a wash following the last big snow. My husband drives a Jeep gladiator and as we were going through, none of the brushes touched his vehicle. It spit a bit of water out and that is about it. Mind you, we paid $23 for the premium wash. When we came out, we stopped to look at the car and it was still completely covered in mud and snow. My husband went inside to speak to someone and was told they "don't use the brushes on Jeep Gladiators or Renegades because of the wrap". There is no wrap. It is paint. Also there are no accessories that could potentially cause damage to the wash it become a liability. When requesting a refund all we were offered was to run it through again - what good would that do? We also were never told prior to entering this was the case. "You should have been made aware" was the response we got. Do not use this wash if you're looking for your vehicle to actually become clean. read more

great service as always . Huge shoutout to Sal & Liz for their customer service . read more

Best of the best. This car wash is excellent. The workers are excellent. Best priced membership!

My wife and I both have (had, until we canceled today 3/16) an account with this DISASTER. For over a year we waited and hoped they would get through their new business pains, but they only got worse. Then they were bought out by the new Cobblestone. Just when you think things couldn't get worse ! Constant break downs with both companies, inept help, and very poor quality car wash all together, (on the rare occasion it is operational) We pray hard that another car wash company will move into Erie, as this is the only game in town for a drive through. It wouldn't take much at all to outshine this dump. We now travel out of our area to get a quality wash. Stay far away from this place! read more

I don't have a problem with the wash although the one in Arvada isn't as good as it used to be. My issue is that they sold me a monthly package for $23 a month, unlimited, best washes, and assured me that price would never go up as long as I continued with their service. They lied. The first 6 months was fine. Then, in November, they took $25 out of my account, in December they took $27 and in January, they took $29. I have emailed them at least 3 times. NO RESPONSE. In my opinion, their promised "never goes up" package is a fraud. Watch your accounts folks, you too may be being ripped off! Companies like this don't deserve our business, IMHO. read more

Do not use this car wash if you have a rear-windshield wiper. I purchased the Carnauba Wax Wash around 11am on 6/22/21 for my 1999 Toyota 4Runner. During the wash I heard a loud pop/noise from the back, assuming it was just the hanging, spinning flaps slapping the car. When I got out at my house and looked the car over, I discovered the loud pop was the sound of those hanging/spinning flaps ripping-off my rear windshield wiper. read more

Cobblestone Car Wash Express - Do not use the Cobblestone car wash if you have a rear-windshield wiper. Pics of damage to my 1999 Toyota 4Runner. - Car Wash Near Me - Aurora, Colorado

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I had a membership for a few months and was fairly happy. A lot of it is DIY: interior and exterior wipe down. Because I am going to be out of the country for a while, I canceled the membership. After a few days, I received an email concerning the cancelation. Four days later, I got a charge on my credit card. Sent an email and got no reply. Called the corporate office and had to leave a message. Still no response. Will ge complaining to credit card company next. Will never use them again. read more

The car wash is ok and the concept of having unlimited washes is good BUT their customer service is horrible! If you need to make a change on your plan by phone or online they NEVER ANSWER. I wanted to change my plan and they never answered! I finally made the changes at the actual carwash place with one of the employees but it should have been easier than that. Nowadays everyone does everything online. They might as well not have a phone number or website. It's a waste of time. read more

Cobblestone Car Wash Express - After a week and AFTER I made the changes personally with one of the employees, they sent me this email ‍. So stupid! - Car Wash Near Me - Aurora, Colorado

Be aware that "UNLIMITED" IS NOT UNLIMITED. You can't pass your car more than two times in a day. If you're a fleet owner, FORGET I, go to another car wash company. It takes forever for someone to call you or email you. Very long lines, long wait, The place is always busy, and there are not enough vacuums. Save yourself time and money by going to another faster and cheaper car wash. read more