Nicole D.

I called Coatroom at the recommendation of a friend on the off chance they had an opening on a Wednesday afternoon, they told me to come on in! I had a gel manicure with Kim Ha, who did an excellent job. The place is super cute, lots of nail polish colors and reasonable prices. Everyone I encountered was friendly and they did a good job. I will definitely be back. Parking in Ballston is metered streets or parking garages.

Ornela L.

I had a great experience with the service. Wanda explained everything thoroughly on how to grow my nails in a healthy way, and did a great job on the French. The salon was really nice too. I'll definitely be back!

Lia M.

This place used to be super cute and good but now it's just a regular nail salon except slightly cuter. They removed the nice couches and put in regular pedi chairs. It's not the hip spot it used to be. The polish tower has been pushed into the wall. The ambiance has changed. I made an appointment online for a pedicure with basic nail art. The text confirmation was missing words. I arrived early which was good because they took me early. Some people were waiting 20 minutes past their appointment times, so appointments are not honored. The manager checked me in and I showed her my nail art inspiration. She tried to push a manicure too, which is unacceptable. My nail tech was awful. I don't think she'd ever done nails before. She cut me and didn't want to get the Styptic, which is dangerous and a health concern. She tried to push callus remover on me. My tech didn't know how to do nail art so she tried and screwed up. She asked a colleague to help her and the colleague said no. She finally got the manager, who did the nail art, but it's not great. The other colleague walked by and laughed at the nail art and said something nasty. My tech didn't know how to use the checkout system. I used to love visiting Coatroom. Now, I'll never return.

Ailun H.

I haven't gotten my nails done in over a year, and one of my friends recently got into nails and had encouraged me to get mine done again. While on a walk, I saw that Coatroom was nearby my apartment so I decided to stop by spontaneously at around 11 AM on a weekday. They took walk-in appointments, which was nice, and I was instructed to wash my hands upon walking in. The interior of Coatroom looked pretty clean so I had high hopes. I wish I looked at the Yelp reviews first before coming in. Getting gel nails was $39, but since I haven't gotten my nails done in so long, I didn't know what to expect. I requested for white and no problems there. It took my nail technician over an hour to paint my nails which was pretty long based on what I've heard from other friends. The end results were pretty disappointing. I attached the pictures, but my biggest complains were how weird the cuticle lines looked and the overall messiness of the nail coats. The polish near the cuticle lines looked crooked and unprofessionally done. Additionally, I could see the gel polish on my finger pads since my nail technician did not do a good job cleaning the polish for a smooth shape or look. Additionally, the shape of my nails looked weird, too. To be honest, I don't really know how to appropriately describe how my nails looked besides "crusty" since I don't regularly get my nails done. To note, my hands were very dry that day as well, which definitely contributed to the crustiness. I just know they looked pretty bad considering I did pay money to get them professionally done. I attached pictures of my nails after my manicure if anyone's curious. I'm writing this review about two weeks since getting my nails done at Coatroom. Within a week, my nails began chipping. Additionally, the top parts of the polish would get caught in my hair when I wash my hair or something because the polish started peeling off. Not only did my nails look unprofessionally done, it was not a quality manicure whatsoever. Overall, I would not recommend this place and not surprised to see that the average is only a 3/5 on Yelp. I'm only giving it a 2/5 instead of a 1/5 because the place was clean and the nail technician was pretty nice.

My skin got bruised badly that I could see my red inner flesh on the side of my nails. I remember flinching every time she filed that particular nail but I didn't get a remorse or even an attempt at going gentler with the filing process, it made me wonder if the pain was in my head. She was somewhat aggressive with the nail file and buffer that I remember regretting ever considering doing my nails. Now I have some anxiety about if they even sterilize their nail files and buffers because I think they use the same files and buffer for all the customers. Oh and I paid around $88 dollars for the nails.

Unhye R.

Everyone working was so sweet and helpful, the store is very cute and clean and the quality of my nails is amazing! I will definitely come back and recommend. Kylie welcomed me in and was super sweet. Kim did my nails within the hour without rushing, paid attention to details and the pricing is very good!

Christine B.

This was my first visit here! Didn't see it at first because of the construction scaffolding, but heard about this place from a friend~ Got a gel manicure with the cat-eye effect for $55, a little pricey but love the effect! My technician, Kim, was very thorough and cleaned up my nails so nicely! She did 3 coats and cleaned the edges. You can pick silver or gold for the cat-eye effect and any color for the base~ then a magnet is used to complete the effect! Hope they last, since I love them so much!

Julia G.

They used to be good, but recently I've been disappointed. I got my nails done last Wednesday and not even a week later my cuticles are a mess which had NEVER happened to me before. The lady doing my nails was ripping around my nail bed to shreds . My dip also didn't cure and two of my nails are a mess. I genuinely have had good experiences here, but I think I'll be shopping around from this point

Marcia S.

I consistently received good service and beautiful nails for two years. I highly recommend coatroom nails.

Sophie L.

After a long beach trip, my legs and arms are scratched up but my nails are still A+. The manicurists here are great but the entire process was disorganized. Here are some tips to make your process less painful than mine: -They don't honor appointments. I even called to confirm. However, when I arrived, Kim, (the nail tech I requested) was starting with another customer. There's no one at the register, all the nail techs ignored me, so I checked in and waited. -Don't let a random tech do your nails, and have a couple of colors in mind before coming. After 30 min of waiting, a lady shaped my nails. She didn't put much care into it, and my nails turned out slanted at the edge. She handed me a stack of nail colors, said "we don't have" to every color I picked, and tried to pull out some bright pink when I wanted a nude. -Kim is great! She stepped in and did my nails with a nice nude white she had. It wasn't the nude pink I wanted, but Kim did a beautiful job and was very meticulous. I recommend reading past reviews and taking note of any names mentioned.

Dea K.

I've been coming here for months and have only ever had amazing experiences. They always make an effort to accommodate us even when busy and have always been able to do any design I ask for- sparkle, chrome, matte, you name it. Gel pedis are great and last forever too.

I have never been more annoyed with my nails. I think I tried this place once and didn't like and now I see why. I came supper early yesterday, this lady started working on me ( and then when someone who came in who was getting something more expensive she stopped and went to her. Another lady came and started working on it. The weird part was I sat down, she hands like 10 nail colors and I asked are there more, there were a ton more. I was going for some neutral. They are horrible; one is already starting to chip. I told her i didn't like it and the lady who started doing my nails, and there both like "it's nice " like ok but i don't like it. She only did two coats of the polish so i'm wondering if that's why it looks like this.

Montana W.

I've been coming to Coatroom for the past year since new management has taken over and I must say, I'm impressed every single time with my manicure and pedicure. Every time I bring a design idea, Wanda nails it every single time. She knows my style and is always recommending cute nail ideas. They are all always so polite to me when I'm there and so accommodating when I need an appointment. I highly recommend Wanda and her team over at Coatroom