AAaaaaaaaahhhhhh!!!! I love these guys!!!! We had Comcast for the longest time, and stupid me set us up for automatic billing because I was sick of trying to navigate their online payment system. I think they make it a pain in the ass on purpose because they hate humanity in general and their company bigwigs nourish themselves on the mental anguish of their customers. Anyway, one fine day I was looking over our credit card statement and noticed that our Comcast monthly bill had just magically bumped itself up from the neighborhood of $45 to over $70. What in the fresh fuck?! Thanks for the heads-up, assholes. So I got ahold of Steve (hi Steve, you are awesome) at Coastside Net and he set us up with their Surflink package which also includes a home phone in addition to interwebs (I haven't had a landline phone for like 10 years, whee!). Screw Comcast....now we're back to paying something like $45 a month and our internet speed and reliability are vastly improved. Downloading Brazilian fart porn has never been so easy!! Wait, forget I said that. Anyway, I highly recommend these guys! And it's an added bonus that we can feel good about supporting a local business instead of big raunchy corporate Comcast. read more

Coastside Net - Internet Service Providers Near Me - Half Moon Bay, California

We love Coastside Net- it's soooo inexpensive compared to other companies and works much better in my opinion. We hardly ever have issues with our fast internet and are heavy users of Netflix, HBO GO, Showtime Anytime, etc. I've had services through Comcast, Verizon DSL, and Time Warner in the past and every single one of those providers lost contracts with my family because of how badly the companies were ran. This small, local internet service provider is amazing and is one of my favorite things about living in HMB actually. I mean, if this town isn't going to give young people a one screen movie theater (WHY NOT FOR THE LOVE OF GOD!?) or adequate places to shop at least we have fast and cheap internet, right? I like Coastside Net so much that I have been guilty of waving to it on my walk to work back when it was located on Main St. read more

Unbelievable service! I recently moved from So. Cal. and am so used to big corporations that don't care about you, or your service. What a switch to Coastside! I called Tech Support when I wasn't seeing my internet starting up when it should have, and not only did I receive help, I got it in the form of an employee at my house less than ten minutes after my phone call. Before I knew it he had my internet up and running and was giving me tidbits about the area. This company has fantastic employees and great service. My internet runs great and is SO inexpensive. It's surprising to me that everyone is not using them! Why would anyone pay hundreds of dollars a month for Comcast or AT&T when a great local company offers the same service (with exemplary staff!) for WAY less than $100? If you are moving anywhere along the coast be sure to sign up with Coastside. You won't regret it! read more

We've been using Coastside.net for a few months now for web hosting. They are fantastic. We took control of our website and needed webhosting services. I was going to go with godaddy, but looked around Half Moon Bay, as I wanted to keep my business local. It turns out the Coastside.net is cheaper than Godaddy! They are professional and pleasant to work with. They ALWAYS get back to me. I usually communicate with them by email, and I get a response the same day. Other companies it take 2-3 emails from me before I hear anything. Do you hate waiting in a phone que? Do you hate not having a live person to talk to when there are problems? Do you hate paying more money than you have to? Then you should go with Coastside.net. read more

We got Coastside.net seven or so years ago, and then it was GREAT! Much better than our previous provider, perfect for E-Mail, casual flash gaming, a download or two. Then file sizes got bigger, video streaming became the norm and many others joined coastside.net. It now sucks. We have the 'wireless' plan which operates off the big antenna in the center of Half Moon Bay, located behind the 'tortellini originali' place, so I can understand why 3-4 miles away in miramar, the service degrades from what is sated on their website. As of the time of writing, I'm getting 1.4 mbps download and 0.74 upload. Barely usable by today's standards. Many-a-time has my work been prohibited by their bad service and speed drops to slower than dial-up. I have not tried their fiber optic cable due to service being limited to less than 1000 feet from mainstreet. I live four miles away, but would love to upgrade to this sooooooo much. Instead, I must now turn to the evil comcast to get a somewhat decent connection not far from Silicon Valley, ouch. Coastside.net - If you are reading this: Expand your network and get better speeds, they aren't adequate to 2013 standards. If you could Google Fiber this town, that'd be amazing. read more

Not only reliable internet, but great support. On the rare occasion where there is a glitch (2x/year), they have answered their phones and resolved it within 10 minutes to 2 hours. Best 'support' I've had for an internet service. Plus we have their minimum service and can still stream 2 Netflix movies at the same time. read more

Our experience with them has been non-existent. We signed up online for their service, to have the equipment delivered, and for them to install it. Two weeks later we have yet to receive the equipment, an email notification, or a letter acknowledging their new customers. I called them and left a message and three days later have not received a response. I came by during business hours twice and there wasn't anyone there and there wasn't sign explaining why they were closed during their business hours (i.e. out to lunch, back at 13:00). We decided go with coastside.net to support local business and stay local, not have to deal with the monopolizing behemoths of the internet world. read more

I have been with them for about 4 years now. There was a time they were a decent company to do business with. Over the past couple of years the service has gotten worse and worse. The only time to get decent speed is in the early morning. The office will pay attention to you and your needs until you leave their office. By the next week they will have forgotten their agreements with you. If you want bare bones internet access, really do not care about speed, have money to burn they are the people you want. As an alternative to the phone and cable companies they are not any better at providing quality service at a reasonable price. Perhaps, they are better in HMB than Pacifica. Either way they lost my business. read more

We have been using coastside.net for few months now. The speed and performance of Internet connection with their commercial bonded ADSL is amazing. It beats AT&T and Comcast hands down. The price is reasonable with VOIP services and unlimited US calls. Their tech service is available timely for unexpected issues. We highly recommend them. read more

So I moved to Pacifica and had a lot of trouble with AT&T getting my internet turned on. I looked up other services and found Coastside Net. They switched over my service in a week and sent me a free wi-fi box until I got my DSL equipment. Then they sent me the wrong equipment, but credited my account and sent someone to hand deliver me the right equipment. Best customer service ever! read more

Service was fine for about 1 year however for the past 6 weeks internet access is shut off for ~ 6 hours/day ~midnight to 6:00 AM. This is not acceptable for those of us that work for international companies and need internet communication 24/7 read more

Check out Coastside.Net -- you could save money and get actual customer service at the same time. They have been super helpful to me. I cannot recommend them highly enough. If you are struggling with one of the big corporate ISPs you might give them jingle and see what they offer. I went from call centers in India to smart local guys who are also patient and know how to step you through a problem, find the right fix, and recommend good products and services. read more

Great service. I called in in the morning with a problem; after checking some things out on the phone Steve was here within 10 minutes and replaced the router and set everything up for me. I've had them for 2 years now, and this is the first time I had a support call (and it's my fault for wanting a rather strange setup). Very cool. read more

I have been a customer of Coastside.net for several years, first at my home, then I added service for my office. The service and support from Rob and Steve has been first rate, and I cannot recommend them highly enough. Quick to pick up the phone, always willing to take the time to help, AND, a couple of times they have made quick trips over to my house or office to check things out in person. Where in the world do you EVER get service like that?!? The internet service itself is extremely fast and reliable (way better than any of the other options I've tried like AT&T and Comcast) and now I even use their phone service and it includes all my calls with no extras for long distance. I am really happy with every aspect of my Coastside.net experience. Keep up the great work!! read more

Excellent service and support. This business proves why it is important to shop locally. If you experience an issue or have a question you can talk to a person instead of getting the run around with automated servers and employees playing phone tag with one another. Superior service at a great price, strongly recommend Coastside Net! read more

Horrible service and horrible service... Super slow, constantly out and the guy is extremely hard to reach and very proficient in ignoring you. When I needed internet I contacted them asking about service where I lived, happy to hear that they have 20mps (so I thought) I signed up for their service. They installed a modem (overpriced, but I accepted thinking it would be worth it) and soon I realized the internet was horribly slow. I tried contacting them and the misery started... I could not get a hold of the guy, left a couple voicemails and sent emails and nothing... when he finally responded he blatantly said "we don't have 20mbps where you are, only 5mbps". ok, then why did you not tell me that before I signed up?? When I asked him that, plus told him that most of the time I was not even getting 1mbs (even clocked 0.2mbps at one point) and why I would have to pay the same price as someone with 20mbps (speedtest.net) again, no response (of course). After a couple emails and phone calls he finally decided to respond telling me that I paid the same price because it was harder to get the internet all the way out where I live... That is a load of BS because: 1) I live in Half Moon Bay, where his company is, I do NOT live "all the way out there", but most importantly: 2) My landlord actually was the one PAYING for the internet pole to be placed on the hill (he paid $10k for that!!) so that we could all get internet! Rob from coastside.net NEVER ever paid a dime to place those poles yet he was receiving all the profit from everyone who was "benefitting" from the crappy internet from this pole. And if you ask me he was just too stingy to put a proper modem on that pole as well, resulting in slow service. This is just MY shitty story about him. There are many things he pulled out of greediness and laziness. Another (first hand) story for instance, when it rains, and the generator of the internet poles runs out of fuel, he is too lazy to go out in the rain (even though this is his job, that is what we pay for when signing up for his service) to refill them, so you are stuck without internet FOR DAYS often. And the signal is so crappy especially when it is foggy or rains, I'm convinced, like I said before he has the cheapest modem with the weakest signal (to save power) it just does not hold up. Needless to say I canceled my service, and unfortunately but not surprisingly that too was a pain in the b**t as you might imagine since he is so good at avoiding your emails and calls. I had to stop payment through my bank after all my emails and voicemails just to make sure he did not take my money out of my bank account after that. I cannot recommend enough against this service... read more

I have been with this provider since I moved to HMB (Nearly 8 years!) and up until a few weeks ago when I upgraded to the iPhone 5s they were decent if not somewhat short with me when I needed help. Now, I can literally see them rolling their eyes when I have to leave yet another message for assistance. Then they don't even bother to call me back. Steve and Rob do not have the best bedside manners when it comes to those of us who are not "tech heads" and for $35 per month, it's not worth it. Also, buyer beware. Their server isn't always dependable. They had issues with it just a few days ago. Despite my reservations and desire to keep "local" business' in business, I'm moving to another provider next week. Thanks Coastside Net for making me have to jump ship and spend extra money to switch. But if I can receive better service, it will be worth it. read more

The service is total crap. It took them two weeks to send out the rockus device, and it arrived broken. I've left messages on the support line and the sales line, no one returns calls. I know its tempting to dump Comcrap or AT&T but this is not the way to go! read more

When your business needs to be connected to the internet at all times, it is nice to have a live person to talk to by the third ring to tell you why the internet is down. Great service, competitive pricing, and truly helpful staff. I use Coastside for all our of retail locations and my home and have never been disappointed. read more

All I can say is that I have been calling them for a week because my email is down and they have yet to answer the phone or return my many messages. Probably a simple thing to fix. Must be beneath them. I have been a customer for 8 years. read more

Unfortunately, over the past year or so, I've had continuous problems with my www access (DSL). It goes through days of solid performance, then days of intermittent access. Throughout this time, the folks at Coastside.net have been responsive and attentive to the issue. They have maintained a strong customer service attitude even with my multiple calls to their office, and their visits to my home to troubleshoot the problem. They recently changed the type of service I am receiving, which provides for better diagnostics, and have identified an outside wire problem (now escalated to AT&T). Great service!!! read more

We value dealing with good local service providers , This is not the same experience as dealing with the few huge companies that dominate the industry , we need more completion , and these people go the extra mile to please their customers / Dan McDonald read more