We hired Rick Miller (Coastal Plumbing) 06/30/20 on a couple recommendations for two basic plumbing procedures. We only needed a kitchen faucet replaced and tub spout and handles replaced in a shower, cosmetic issues only, upgrades, simple tasks. He first started at the kitchen sink. Because he could not remove the faucet easily, trying to break it loose, he began pounding on it with a metal tool so hard that we were afraid he'd break the sink. Well he actually did. He ended up cracking our 18 gauge stainless steel sink down the middle divide, then said the sink was old and thin (not true) and then proceeded to hack-saw the faucet off. (Because of his actions, we had to hire another plumber who said he should have just removed the sink to access the faucet from underneath and then reset the sink.) He was too lazy to do that. We had to rush to the Lowes to get another sink to the tune of $100 plus and on top of that, he charged us for installing the sink HE broke.Moving on to the shower, he had trouble again and proceeded to pound on that plumbing as well. Again we were afraid he'd break the cultured marble tub surround so we had him stop. When he was finished, the water would not divert from the spout to the shower head. He merely shrugged his shoulders, threw his hands in the air and said "I don't know", asked for payment and left. The shower worked perfect before he touched (hammered) it. So we hired another (better) plumber to come fix his disaster. Turns out Smith had pounded the new diverter stem into the valve system so hard it bent something and completely jammed it. The new plumber tried for 30 minutes to release it in order to replace it again but could not budge it. Mr. Smith had broken something inside that jammed the stem in place. We now have to have our opposite bedroom wall torn out to replace the entire valve system. Additionally, during the entire process, Mr. Smith's actions were extremely unprofessional. From the beginning of the job, he fussed and uttered inappropriate language under his breath as he beat up our plumbing. We ended up wasting close to $400 on labor and materials due to this plumber. And on top of that, he has cost us the expense of extensive repairs which we would not have had but for him. Do not hire him if you are hoping for a quality and professional job. read more