I have been doing physical therapy here for quite some time. I did both aqua therapy and land based therapy and both modalities are great. They even have an underwater treadmill in the pool and underwater video cameras, so that I can see what I am doing in real time and improve my technique. The whole team works together very well and my physical therapist, Emily, is excellent. The therapy aids are also great. The front office staff has been responsive as well and made scheduling and changing the visits seamless (I always did this in person rather than via phone). I also saw Dr Huber who did a great job. He was able to quickly get to the root cause of my issues and come up with a good plan. He answered my questions and helped me come up with the least invasive plan possible to address my issues. People complain about waiting in the other reviews and the short visits. These people need to keep in mind that the reason people are waiting is because these doctors are trying to help get patients in when they urgently need to be seen, even when space is not available. They are putting people in appointment slots that may not exist and if that person complaining was to have an urgent issue, they would be happy to be seen. They only have so many hours in the day they can work and if they didn't squeeze people in, then patients will suffer. Don't forget that there is more work that happens after you leave the room. Trust me, they don't want to stay late at the end of the day any more than you don't want to wait. Overall, I have had a great experience here and would recommend anyone come here if they have an issue that needs orthopedic eval, especially if therapy will be needed afterwards. You can only see these therapists after being seen by the doctors here. read more

Dr. Park is the best! I had foot surgery with him back in 2020 and it went amazing! Recently I was stepped on while teaching MMA and I knew he was the one to see! He is always making sure to cover all the bases, work out the best possible care and treatment plan, and really listens to concerns! Foot is well on its way to feeling great again! The office and team as a whole are very friendly! read more

Call center puts you thru the care team, then never call back. I tried reaching Marcy for over a month. Called daily for over a week. I was told to speak with her cause she handles Optum insurance. Finally after 6 weeks I called on a lark. Got a call back from Marcy, great, send the referral. Nope sorry, don't take that insurance. We take Optum, just not LA Care/Optum. what a waste of time. read more

Dr Kenneth Park is wonderful I was in a complicated situation and he took and takes the best of care. His whole office is nice and his assistant is also. He is patient centered when talking about surgery I preferred what is now providence and he was perfectly fine with that. read more

Coastal Ortho - My foot after surgery - Orthopedists Near Me - Torrance, California

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This place sucks! I have now waited two months just for an appointment with an orthopedist to review the MRI scans taken. Thank goodness it's not life or death or I would definitely be dead! read more

My husband had foot surgery in December and so many people raved about Dr. Park. Well, the accolades are spot on. Dr. Park is personable, friendly, caring, professional and an excellent surgeon. His office staff are very friendly and knowledgeable. Although he is very busy, Dr. Park never rushes you. He answers all questions and is genuinely concerned with his patients. We highly recommend Dr. Park. If you're looking for the best - look no further. He's phenomenal read more

I was seen ortho surgeon on August 3rd and he decided to schedule me for Shoulder injections. I was pleased that this step was taken but then hurdle began . Dr requested that his assistance Nancy Rodriguez will confirm my insurance and schedule my first injection. So far so good, She supposed to contact me. I waited a week and N Rodriguez did not contact me. I called her and left a message, no call back. After few days I left another message, no response. I went to Coastal Ortho and asked to speak with her. Impossible, but they assured me that she will call me next day. No call. I left a message again, and again no response. I went to Coastal ortho again and again I was told she was not available. I asked for supervisor, not available either ( after clerk checked with her). I went home with nothing. Later supervisor Christine(?) called me. After I told her That I will file complaint with Cidars-Sinai she got me appointment for the first injection. Arrogance of the staff, lack of response to the pt's needs is troubling. The staff either needs retraining or they should work where there is no patient's care. I was also trying to contactGeneral Manager C. Martinez, impossible. They have there great doctors/ surgeons, but the staff that supposed to work with the doctor providing pt' care is terrible. read more

Long time customer of the business over the years in both Torra and El Segundo on Maple! Doctors are the best plus physical therapy, casting and runs like a top! Just had ankle surgery for fracture of all three bones! Dr. Park did a beautiful job in every way! read more

Coastal Ortho - Big bandage for my fractured ankle surgery! High five Doc! - Orthopedists Near Me - Torrance, California

After reading some of the 1 star reviews, I was a bit apprehensive, but after my visit on Dec. 2, I left feeling relieved. Admittedly, entering the lobby or check in place, I was al not like other medical offices I've been to. Fortunately, I checked in online and my wait to see Dr. Kenneth Park wasn't a long one since I completed all the forms and answered all questions. Dr. Park was informative and explained everything I wanted and needed to know. There was an assistant documenting my visit with Dr. Park and I received a full transcript after my visit. I have a follow up appointment in two months. I'll see how that goes at that time. read more

I recently had trigger finger surgery with Dr. Avreeta Kaur Singh. She was wonderful and professional! All my concern & questions was explained in thorough manner. The staff are all friendly and helpful. If you're contemplating having this surgery...Dr. Singh is perfect! read more

I'm very happy to his location opened near me. I have been a patient here, now for over a year involving three significant surgeries. My surgeon, Glenn Huber MD, is fantastic. He is very patient and has great bedside manner. That means a lot when one is full of anxiety and ready for the surgery to begin. This location can get crowded and at times have a bit of a wait times one to see the doctor. But I've never found the waits to be unreasonably long. All things considered I highly recommend this facility for orthopedic care. I'm also very pleased with their physical therapy department at the same location. The therapists are dedicated and keep excellent notes so that progress is consistent and documented. I know when I come in for therapy it's going to be a beneficial to my recovery. read more

This place is a complete joke!!! I had an appointment with Dr. Nicholas Halikis for a follow up visit for an arthritic thumb. I checked 15 minutes prior to my scheduled time, then waited 40 minutes before being called into an exam room. The nice technician apologized for the delay. I told her that it was a bit disrespectful that Halikis' patients were being made to wait so long. She stated he was made aware of long wait times. The technician took me into an exam room, asked a few questions, then stated that Dr. Halikis would be right with me. After waiting around for an additional 20 I walked out of the exam room and told the technicians that I was leaving as I had already waited an hour past my scheduled wait time. They all perked up and someone hurried to get Dr. Halikis. At that point I was well on my way out the door! Again I stated how disrespectful he was. During my first visit I waited 20 minutes before being called into an exam room. Obviously Dr. Halikis is scheduling more patients than he can see within an acceptable amount of time. I've never been treated so unprofessionally and disrespectfully by any other medical professional. Apparently, Dr. Halikis is only concerned about revenue in lieu of providing quality medical care. It's very disheartening. He should be happy that he got his $30 co-pay from me without providing any care whatsoever during my followup visit. read more

Phone call went immediately to on hold. Waited 15 minutes and then the phone hung up. Called back. On hold again. Another 15 minutes and the phone hung up again!! No option to leave a voice mail or other way to contact. No idea of where you are in the que. Just a total waste of my time and left me wondering if I should go elsewhere. read more

Coastal Ortho has taken care of my family for years. We love the facilities (Torrance and El Segundo) and appreciate the care and treatments we've received from Dr. Halikis, Dr. Huber, Dr. Fleming and Dr. Park! Thank you! read more

what a high quality facility and team! Professional, clean facility, and Dr. Kenneth Park is clinically amazing. The PT director Tom is also incredible - One of the best ortho PT's I've met. The pool PT facility is really good. I only rated 4/5 rather than 5 because the front desk staff seems really busy and either disinterested or too busy to interact with or be friendly with patients, and I do feel this impacts the overall patient experience. read more

Came early to my visit as their text requested. Waited 50 min to get to a room, then another 20 in the room. Dr said My PA says you are about the same, which I had not said. Was extremely disappointed. Was last patient to leave the office. Seemed like they were in a hurry to leave. Will no mention MD name out of respect. read more

Dr Huber did a great job with my mom's knee replacement. She needed to come back for injections on the non surgical knee. This place has gone down hill since Cedars has taken over. We were always waiting a good 45 minutes past the scheduled appointment time.... however today took the cake. We had a two o'clock appointment. Arrived at 1:50. At three o'clock I asked what the issue was. Huber was delayed, they rudely replied. You think that they would have had the courtesy of explaining. At 3 15 we were taken into the treatment room. Left us. It's 4 pm. No Dr... no nurse nobody. Are they kidding me !! read more

It's difficult to get someone to talk to, you leave a message and they don't get back to you.

Care has been excellent.. I have seen two orthopedic doctors at this location. Appointments are on time, efficient and comprehensive. Drs Macgovern and Singh showed understanding of my medical issues and clearly explained my options. Only once did I have a bad experience. The medical assistant, who seemed to be training a new hire, barked her questions at me as if I was a dog who should immediately goose step my answers to her. She was very unpleasant ( also rude to the trainee). read more

I had poured heart and soul and hours into a previous 5-star review, which I've deleted. That review was premature. I agree with the other reviews that say Coastal Ortho is run more like a corporate HQ than a doctor's office. Two and a half months of physical therapy at Coastal Ortho, El Segundo and Torrance, had brought great hope and promise, which have been dashed, capped by an unfortunate text sent by mistake from the office. The lack of a standard and continuity of care has been jarring. I'm deeply disappointed in my former doctor, John Fleming, and physical therapist. I've also rarely met a doctor so unwilling or unable to answer basic questions outside of office visits, or billable time. I would have appreciated learning that my MRI results were normal sooner rather than later, in fact, two weeks later, at an office visit. My phone inquiries went ignored. Could the office visit be an option, rather than a requirement, for access to test results if normal? I previously overlooked the shortcomings of a therapy aide who nearly fell on top of me while focused on her own workout routine on a yoga ball as I lay on my back. Sometimes distracted, sometimes forgetful of the exercises that I needed to learn, she was the PT aide who assisted me most often. I tried to schedule appointments on Fridays to avoid her. Fridays were also calmer and more relaxing than the other hectic, boisterous three-ring circus days in the therapy gym, with little privacy to discuss medical details with the therapists. There were aides who had even greater difficulty establishing trust and clear communication. Exceptions were Bea, Adrienne, and Kacie. Patients are scheduled just 10 minutes apart or less, which results in extremely long wait times to see a doctor. I've seen patients arrive whose appointment times were 10 min before or after mine for the same doctor. I've waited 45 min to an hour for a 5-10 min visit. Staffing churn also led to a disruption in my treatment plan. I had to advocate for myself with the general manager more than once. I didn't want to write this...sigh...GM Carrie Killen did her best despite the limitations. Also, be prepared to pay for everything -- $15 for a copy of medical records, $20 for a CD of an MRI, etc. -- that other healthcare providers offer free of charge. The doctor treating me suggested that I take a picture of my MRI on his screen to avoid the fee. I declined since smartphones leak data like a sieve and are as private as Google's corporate intranet. Dr. Fleming likely missed a critical update that I flagged for his medical assistant at my final office visit. She typed her notes into my record and said that she would call the doctor's attention to it. He seemed to have been unaware of the update until contacted by the GM about it several weeks later following my email exchange with my physical therapist. He then abruptly reversed course, which upended my treatment plan, causing hardship and uncertainty. read more

I initially like this place. BUT, the office manager is rude, tactless, and authoritative. There was an issue with my mask not being completely over my nose at check out; to get my Dr's note, PT orders, and next appointment. I was the last patient and clearly not sick in any way. It's not a big deal to have my mask over my nose... but I will not be talk to like a child as a patient to an office. She demanded I do it that instance despite being behind plexiglass and double masked herself. I pointed out those facts. She told me to wait in the lobby to get my paperwork. 15 minutes go by and she finally gives me just the Dr's note for work. I asked about PT orders and appointment. Her reply was litterally why I will bnever return. "YOU CAN CALL FOR THE APPOINTMENT, IM NOT DOING IT." I said fine, just give me my PT order, because im done coming here. The Dr's note I was given had the wrong information and I had to return to get it fixed. I wrote a letter to the Dr explaining the situation at the end of December. I hand delivered it to the receptionist. To this day 2/24/22 I have not recieve any response, or attempt to book my follow up ordered bybthe Doctor. Shameful. read more

After countless interactions with office management, I was finally seen by the surgeon recommended by Torrance Memorial Medical Center ED physician. I suffered a degloving of my little finger on my right hand. Dr. Singh was very assuring and comforting with the assuring I would not require surgery and I will again have a normal finger configuration. My finger did heal, but not to the original length prior to the incident. Handling items is more difficult and caused much accommodation to allow for once normal activities. Still very sensitive, now more than 6 months later. Overall, after the debacle of an overdue bill, that was finally resolved, my treatment was appreciative; however, misleading considering the end result is not equal to what I was informed. The good news, I still have 10 when using both hands. Even though 1 is less than it should. Dr. Singh, office staff, even the office manager (that finally came through) are okay! read more

Office Staff Carla was very rude. I was trying to set up an appointment for my patient, however, she was giving me attitude early in the morning, not even holding herself back from making sarcastic side comments while I was respectfully asking for assistance with making the said appointment. This is unfortunate as usually staff at Coastal Ortho are professional and helpful, but this one is an exception. If she is the first person to answer in this facility, this leaves a rather poor first impression/reflection of the excellent care that the facility provides. read more

Dr. Fleming is a total bot. He spends the entire appointment with you looking at his computer screen instead of at you. He performs no physical exam. No palpation to establish physically what might be wrong. I'm not sure what he was doing in medical school or his residency training, but it would appear as if he had no clinical training at all. read more

I had cruciate ligament surgery with Doctor Daniel Stephenson who operated on me, he was very professional and with a lot of experience, he left my knee like new and in the recovery process I was assigned therapy with Dr. Michaela Soules, she was extraordinary, she has great hands magical, and her exercise methods helped me to make my recovery quick, every exercise she gave me I felt safe and they helped me not have pain and the assistants in the therapy area were very kind and professional, Kyla, Kacie and Marcos helped me To ensure that the exercises were correct, sometimes I had to undergo therapy with Dr. Kristina, who was very professional and also very experienced, and scheduling my therapies was very easy due to the help of Miss Smith. If you are looking for an excellent operation and recovery at Coastal Ortho you will find the best doctors read more

This review is for Dr. Kenneth Park and his assistant, Cristina, who were both provided exceptional care for my foot situation. I had bi-lateral Lapidus Fusion surgeries done in 2017 and had started noticing a growing bump on the big toe joint in my right foot, along with increasing pain. I went back to the original Cedars-Sinai surgeon, who took expensive x-rays, but abruptly dismissed the issue as arthritis and claimed there was nothing he could do, except fuse my toe. I am very physically active and could not accept decades of pain ahead of me, so I sought a second opinion from Dr. Park. He took a quick look at the x-rays and identified the problem - pain from an awkwardly placed screw and slight misalignment of the bones from the original surgery, which caused the bony protrusion. Dr. Park discussed in detail the pros and cons of corrective surgery and it's limitations - not once did he encourage surgery (in fact, he recommended I only do it as a last resort). Every time I called with questions, Cristina would forward them to Dr. Park, who always responded with a phone call within 24 hours. In the end, I decided to go through with it. After two weeks of being non-weight bearing on that foot, I had the stitches removed yesterday (painlessly, I may add!) and I could not be happier with the result. Within a few hours, I was walking, without a crutch with minimal pain, and looking forward to a quick recovery. Dr. Park is very kind and knowledgeable. He is easy to talk to and takes the time to listen. He truly considers what is best for the patients. Cristina, his assistant is smart, efficient and reliable. Anyone seeking help with foot issues is in great hands with Dr. Park and his team. read more

My mom's primary doctor gave a glowing recommendation to see Dr Stephenson. I called today and they informed me that while Dr Stephenson is listed as in-network for Aetna Medicare PPO plans, since Coastal Ortho is now affiliated with Cedars-Sinai they don't take Aetna. It's Open Enrollment time, so I asked them which plans they do take. They told me they can't tell me. Thanks for your excellent helpful customer service. You're basically saying you refuse to see my mom for any reason. read more

Visited Dr. Cha for achilles tendon issue. Initial visit went OK with Dr. saying to try orthotics and do some stretches. Ordered orthotics. Orthotics started to come apart within a couple weeks of receiving. I called office, but you cannot contact office directly ever, you go to an answering service that leaves a message. I had to leave several messages and took over a week to get a call back from Dr. Cha. Dr. Cha said I needed to call the manufacturer and to buy another pair for ~$300. I emailed the manufacturer as that was the only way they could be contacted and they responded that I had work with he Dr to make a claim. I gave up and figure out a way to fix them myself. My insurance covers one pair of orthotics a year. Dr. Cha had said that if I had wanted another pair to just call at any time and they will order a pair. I would not need another fitting/molding. The orthotics appeared to offer some relief. If I went to another office to order another pair, I would have to pay for another fitting visit. So I figured I would order from this office and then move on. I waited until the beginning of 2023 and called the office to order the second pair. It took 3 weeks before I could get a call back from the office. They told me my insurance did not cover it and that I would have to pay over $300 cash price for them. I called my insurance and they confirmed they would be covered and that they had NOT received a call from this office regarding my coverage. I went back and forth with the office for another couple weeks. Finally the assistant that supposively orders the orthotics said he would place the order. Three weeks go by and I receive no call back. So I called the office and they tell me that they will not order until I pay the the cash price as my insurance does not cover them. I check with my insurance and it turns out the office had submitted a claim and not ordered the orthotics yet. Now armed with an explanation of benefit from my insurance I contact them again. Weeks go bay and finally get a call from Dr Cha's surgery scheduler wanting to know what was going on. She finally researches the history and gets the orthotics ordered. After a couple weeks I call as they did not call me and found out the orthotics were in. I go to pick them up and they again are telling me I have to pay the cash price. I am armed though with the EOB from my insurance showing that they are in fact contracted with my insurance and the contracted amount is closer to $200. They finally agree that I should be paying the lower amount. I will not be setting foot in this place again. Side note, I did go to a different Dr. office and that Dr. diagnosed me on my first visit what my issue was. Dr. Cha did not diagnose the root cause of my achilles issue, just that I had one.. which was not very helpful. read more

Do NOT go there if you actually have an injury. Didn't have the best experience at this physician group and office. First off, all the front desk staff were rude and not helpful to get you seen or providing proper info needed for your care. I went in with Xrays from urgent care that shows a fracture in my tibia but in order plan course of treatment he needed to understand the depth and width of the fracture, the doctor stated I needed a CT scan. Ordered a CT scan with diagnosis of "right knee pain with possible fracture." You can clearly see the fracture on the Xray, so it isn't a possible fracture. So when insurance denied the CT scan (not even going into that right now), their reco was to go to the ER, like WTF!!! If the Xrays were sent along with the request for CT scan, maybe it would have been approved or it the diagnosis wasn't possible fracture it would have been approve. Overall worst experience of my life and the office doesn't care as they get enough business. read more

Dr. Park prescribed orthotics which caused a broken bone in my foot. He didn't x-ray after I complained and insisted I continue the orthotics. I went to another Dr. who diagnosed the broken bone. Unfortunately it took a year to heal since I had continued to follows Dr. Park's recommendations. Don't go to Dr. Park read more

Probably the best medical experience of my life! I ruptured my Achilles Friday night, consulted with Dr. Park first thing Monday morning, and he operated on me on Wednesday. His bedside manner is fantastic. I felt like I was being taken care of by a family member. His staff is professional and efficient. Dr. Park was a gift in my time of turmoil. HIGHLY RECOMMENDED! read more

Love this doctor office. Always busy and little harder side on getting scheduled if your first timer but well worth it. X-ray and MRI in same building so no need of going back and fourth. Love their system of scheduling because I immediately get text from them for the scheduled date and time. Didn't have to go but rehab on the same floor so all the need in 1 building is much easier when you have foot problem... Had pain on foot 4+ years but one shot and pain subsided in about week or so. It is nice to finally remember how it felt not having pain on the foot. read more

I really liked Dr. Park. I went to him for a second opinion after I found out my former orthopedic specialist had been indicted on federal crimes (yes, really lol). He was nice and caring in the way he spoke to me and also was knowledgeable about my health issues. He is also good at prompt communication with patients. read more

Love Dr. Park. He is approachable, honest and very knowledgeable. He takes time to listen and discuss options, plus the office is run so efficiently that you get in and out quickly. Highly recommend! read more

Highly recommend Doctor St. Louis! I had to go through a knee replacement surgery, and he was such a professional, caring doctor. My surgery went smoothly, and the recovery process as well. I have so much gratitude for Doctor St. Louis and appreciate everything he does for his patients. Thank you!! read more

Coastal Ortho - and especially Dr. Park - has been great for our family. We drive 45 minutes to see Dr. Park and don't regret it a bit. We have been to both offices. They are clean and professionally run. Reception staff is friendly and the check in and check out process is smooth and thorough. We've had minimal wait times and no confusion with paperwork and billing process. Dr. Park saw my teen son for evaluations, injections, and eventual ankle surgery. He is amazing! Very friendly, calm, and a superb surgeon. My son was at ease from start to finish, pre and post surgery instructions were clear and concise, and follow up care has been top notch. We will continue to make the trip to see Dr. Park. He's very skilled and knowledgeable, and we highly recommended him! read more

When Dr Park did my surgery he cut a tendon that he did not share with me or write in his operative report. He ignored my concerns in regard to my pain and new post surgery lack of function. I only found out about the tendon issue when I went to a new surgeon who had to redo my surgery and found the stitch for the tendon repair. The second surgery fixed most of the issues but could not correct the damage from the cut tendon. I now have permanent damage. read more

Dr. Park is fantastic!! I broke my foot and the urgent care recommended that I go see Dr. Park. The urgent care dr. also that I would need surgery. After hearing MANY MANY recommendations for Dr. Park, I made an appt. The office fit me in that day. They warned me that I may have to wait a while since he was booked that afternoon. I think I waited 5 minutes only. Good news I didn't need surgery and my foot is healing fine. I've been back twice and the office staff is wonderful and Dr. Park is great!!! I hope you don't break any bones but if you need an orthopedist, I highly highly recommend! read more

Dr Park is an excellent Dr. I have been to several orthopedic Dr's and Dr Park is by far the best. His manner is caring and professional. In the past, I've had Dr's with one or the other, or neither. Dr Park did surgery on my ankle and continues to provide amazing care. I would recommend him to anyone. His staff is professional yet very friendly. read more

Many thanks to Dr. Park and Dr. Halikis at Coastal Ortho for taking such excellent care of me over these past few months. I very highly recommend this office for any Orthopedic issues you may have. Dr. Halikis performed my carpal tunnel release surgery and I am no longer plagued by the pain and numbness I had experienced for many years. I saw Dr. Park in July for a severe tendon injury. He explained everything in detail prior to my surgery. He always takes the time to answer all of my questions and concerns. His kindness and caring has helped me through this most difficult time. Last, but certainly not least, are the wonderful assistants, front desk personnel, and secretaries for both doctors. Many thanks to Linda , Dr. Halikis' secretary, and also Christina at Dr. Park's They always return my calls promptly and have helped me out immensely. This has to be the most efficient office, run smoothly and very professionally. Again, highly recommended if you want the very best Orthopedic care. read more