Chris was very helpful. He listened to us and directed us to the best choices for our price point…read moreand needs. He didn't try to up-sell or rush us to a decision. Payment and scheduling for delivery was easy and convenient. Definitely would recommend.

After much research and 14 years of sleeping on the same mattress, we decided it was past time to…read morebuy a new one! We had heard about America's Mattress from a friend. I was prepared to repel what I thought would be a "hard sell." After all - I had done my homework on the types of mattresses on the market. Chris greeted us and after getting an idea about what we were looking for, let us "try out" a number of options. No pressure - just stayed available to answer questions. And I had a lot of questions! He patiently answered each one and when he didn't have the immediate answer, went to find it! There was no rush - no pressure. We're pretty sure we picked the right one for us but if not, they will replace it. We walked away feeling great about our purchase, our experience and with a new friend!! Thank you America's Mattress! You guys are AWESOME!

Tyler was so helpful with our order, and Owen went above and beyond to correct my mistake and…read moredeliver promptly. Highly recommend Rooms Unlimited for their fantastic service!

What a great store and people working there, Tyler went above and beyond to get me my couch…read moredelivered the day I needed it he wanted to make me happy with my purchase and the delivery guys were very nice and just a store of very good people, the store is very clean. I even bought a table when I was only in the market for a couch. It didn't break the bank. I felt that their pricing was amazing. I would strongly recommend anyone looking for furniture to stop in and check them out first.

Hi Everyone, I'm going outside my normal motif of providing a well balanced review of service for…read moreprice, aligned to product quality... while level setting your expectation on the restaurants I visit. I have had such a incredibly unique experience with Family Furnature in Cape Carteret NC I felt compelled to share and go outside my norm. I am furnishing an entire house near Cape Carteret, so I am watching my spend for quality and service to an entirely different level than eating out. One area that is driving into our costs is the house furnishing. I shopped around different furnature places and have found some fantastic local companies. One business has stood out though, Family Furnature. These folks really have a very nice and unique selection of furnature, and have gone out of their way to accommodate us. We started out with a simple purchase which they agreed to hold in storage for free. Then they offered us free financing, "just pay us when you can" between now and when you move in. I'm like ... "say what??" So I cranked up the ask and said I need six beds, will you give me the same deal to hold the furnature for free, with no financing. They said yes, and also gave us a 20% discount on the beds. We have since then bought several other pieces, of which they gave us exceptional deals and free hold with no finance fees. It's almost to good to be true...except Dori and I are living it. I found talking to some of the other customers, they were repeat customers and had the same experience. ... I thought Don, Rose and Keith had made Dori and I special deals just because we were buying a lot of items... not true, they treat everyone the same. As far as experience I would have to say the one bad review Family has received, needs to be thrown out as not being relevant. Look at statistical rules of population and data relevance. You'll see anything less than seven data points can't be used as a valid determination of a relevant pattern. I almost question if of both sides of the story been heard and are truly represented. Bottom line this place has saved me thousands of dollars, treated me well beyond fair and it's genuinely just a nice place to do business with, so I highly recommend if you are looking for a new bed or furnature go in and determine for yourself.

The staff was friendly, helpful, exactly the kind of patient interaction you need at a store that…read moreyou're about to make big expensive purchases at. Employee gave me and my husband plenty of time to think over our decision on a bedroom set and was able to answer ALL of our questions on sets and mattresses. Needless to say, we're coming back to furnish the rest of our house

I've had the pleasure of working at this store basically since it opened, and I can honestly say…read moreit's a great place--not just to work, but also to shop. We're a small, local team that cares about helping people find the right furniture for their home--whether that's a quick in-stock item or a custom order. It's rewarding to be part of a business that values its customers and community. If you're looking for good furniture, fair prices, and people who genuinely want to help, this is a great place to check out.

Overall a great family owned business! Products cycle in and out for fresher taste constantly with…read moremultiple suppliers in both indoor and outdoor furniture and customer service is always informative while prices always competitive. Anything not on site can be specially ordered to your liking and all outdoor furniture is Amish made with recycled plastic so it's as durable as they come! If you're in the market to furnish your house this should be top of your list

Fastest and easiest mattress-buying experience I've ever had! The senior store manager, Ryan…read moreKoehler, was extremely friendly and helpful throughout the entire process. I would highly recommend this location to anyone looking for a smooth, stress-free experience.

Burnette was wonderful in helping me secure a mattress, box spring, and rails for my new bed.read more

One of the best customer service experiences I've ever had! Caleb did so great at guiding us…read morethrough their selection and helped us to find the perfect mattress for our budget. All the while he had us laughing and didn't mind taking extra time so that we could be sure we were getting the one we liked best. Great guy, great experience!

The mattress firm store itself is great. Now the reason why they get a 1 star is due to the rest of…read morethe customer service throughout the company. We were to have our bed delivered on base and we're told that we would possibly need to meet the drivers at the gate. Ok no problem. The delivery drivers come, ask for my EDIPI while they were at the gate, and then later ask for us to meet them at the gate. My wife says she is on her way and the drivers ghost her. The drivers went as far as to ignoring and blocking our phone numbers. We immediately that night went back to the store and returned our order. Will not do business with a company that hires people with customer service worse than a high school student working fast food.

Excellent person Jillian, and a great product at a great price.She is Highly Recommended and now…read moreat Fountain Drive in Wilmington

Amazing service and quality products at an amazing price! Jillian is the best, and very helpful!…read more If you're looking for a new mattress, mattress by appointment is the place to go. Our queen set was a steal price, and although she didn't have the frame with her, she delivered it to us the same day..exceptional service!!

Stephanie was a tremendous help today while I was looking for a Matress and boxspring. I highly…read morerecommend going to see her for your furniture needs.

The sales people cannot be trusted. I was told that they had the whole full set of furniture in…read morestock when I purchased it and then two days later I got told they didn't have the chair. They called and let me know and said they would keep me updated, but they did not. They lied the whole time and over a month later, I got my furniture delivered after complaining multiple times. Not worth dealing with them again this is one non returning customer.

I went there and purchased a sealy posterpedic king mattress. James Sampson helped me and was very…read morenice and thorough. I had the item delivered the next day and they were very nice and friendly . I would recommend this place over a big place. A lot to choose from and good prices. They even remove your old mattress with a slight fee.

Mr. Todd is very helpful. He gave me a very good deal on my mattress. He cares about his customers.read more

Always good prices, never pushy, always helpful.Great selection of fine furniture, competitive…read morepricing.

They don't honor the warranty it's a joke and they make empty promises and what they could fulfill…read more Furniture never holds up especially with a family with kids. Don't get Ashley's anywhere period.