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    Coastal Kicks

    4.0 (1 review)
    Open 11:00 am - 7:00 pm

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    11 years ago

    Helpful 1
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    H&M - Dressing room

    H&M

    3.0(15 reviews)
    3.7 mi
    $$

    During my visit, I encountered a situation that left me feeling discriminated against, and I also…read morefound the policy regarding price matching to be unclear. I believe that a transparent and inclusive shopping environment is crucial for customer satisfaction. Unfortunately, the incident I experienced did not align with these principles. I would appreciate it if their team could provide clarity on their price matching policy to avoid similar confusion in the future. I shop at many H&Ms in Georgia , NC and NYC and never had an issue with them matching the online prices. The "manager" Ava with all the piercings on her face was very rude. Not sure how anyone could work a retail job with no customer service skill sets.

    To say my experience this morning was TERRIBLE is an understatement. I'll start by saying the…read moremanager "Remi" didn't open the doors till 15 minutes after it was suppose to open. There was a good 20+ people waiting. She looked no one in the eyes, no apologies. Nothing. She then turns her back to everyone and goes to the registers. This is where it really started to get good. I had three items to return and her rudeness out the gate was next level. She was flippant, condescending, and very rude. She clearly couldn't do her job properly and was unable to find my receipt that was located in the app. You could tell she was getting more and more frustrated, and the tone of her voice was getting angrier. After she started scrolling through my receipts online, she then looks at me and tells me to put my email in the phone they had at the register because she couldn't find my purchases and it was taking too long. There was an issue with my email in the app so it wasn't going to work and I explained that to her, but she wanted to do it anyway, and when she realized I was right it made her more frustrated. At this point, I'm done dealing with her attitude, and I asked her for the manager, and she looked at me with a smile on her face and said "I am the manager" and then said in a smart tone "Why don't you bring your receipt in next time"! At that moment, I looked behind me to the long line of people and said "Are you hearing this lady"?! Everyone was speechless at her rudeness and at that point I told her I would be filing a complaint and that she deserved to be fired. I am a very understanding person as a business owner myself but nothing constitutes the manner in which I was treated. This "manager" is a joke let alone incompetent and I can guarantee I'm not the first or the last to complain.

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    Roses are Blue

    Roses are Blue

    5.0(2 reviews)
    3.0 mi

    Best consignment in Downtown Wilmington! As a local for years it is always great to see new small…read morebusinesses. I made my first purchase of a beautiful green skirt and there was a dressing room to ensure I had the correct size for myself. The owner greeted me with a smile and was very nice to chat with about her store and her exciting business plans as she has just recently opened and is a first time business owner. The store has awesome selections, there is second hand, and some brand new choices as well. Roses are Blue has definitely been keeping up with the fashion trends and have great selections like Y2K or 90s fashion as well. Unlike the other review I have seen on Google, there is clothing for all sizes, it was in either the new/Unused, or consignment racks, and the owner even talked about getting plus sizes in the future. I definitely think this business is very inclusive and is a great addition to our Historical Downtown Area. I overall had a great time shopping here and I am super excited to go shop again soon.

    I have always gotten very good items from this store the owner is a very sweet young lady, she is…read morealways very helpful very pleasant to talk to always smiling giving great suggestions with colors and putting together outfits. She has been helpful with getting items in that I inquired about or suggesting other items that she could assist me with this boutique is very classy/do your own thing I go in there often just to see what she has I'm almost certain to come out with something, great sales great bargains seems like she always has some type of discount one of my favorite places to go.

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    Coastal Kicks - shoes - Updated May 2026

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