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    Coastal Kia

    2.4 (45 reviews)
    Closed 9:00 am - 7:00 pm

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    11 months ago

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    1 year ago

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    2 years ago

    Had service on my Kia again yesterday! Great communication! Never try to sell me more than I want! Bob Tomlinson took care of me!

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    2 years ago

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    2 years ago

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    6 years ago

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    2 years ago

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    7 years ago

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    Peggy R.

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    3 years ago

    Wish I read the reviews earlier. DO NOT BUY your car from here.... Unless you want to pay $12k in dealer markups and to be treated poorly.

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    5 years ago

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    4 years ago

    Tell Pat to quit pointing in his commercials......very rude!

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    4 years ago

    Bunch of thieves telluride 9000 dollars over list price. No bargaining. Take it or leave it

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    7 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Coastal Kia

    Review Highlights - Coastal Kia

    I started working with my original salesperson Steve Kramer again and we decided on a different model of the car.

    Mentioned in 6 reviews

    Read more highlights

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    We are pleased to write a review for Ronan Henig and the BMW-Wilmington. We had an excellent…read moreexperience with Ronan and the entire BMW team, which included Joey Moore, the Sales Manager and Chris Holland, the Business Manager. Ronan is very well-versed in his product knowledge, which is a priority for us, having been in the auto sales business some years back. He answered our questions without hesitation and importantly, provided important insights based on his knowledge and experience that helped considerably in the design of our X-5. He made suggestions that added so much to the final product. Because of his attention to detail and commitment to excellence, we could not be more pleased with our new vehicle. Importantly, we genuinely enjoyed working with Ronan. We cannot recommend him and his team more highly. We intend to work with him in purchasing any future BMW's.

    Have had many BMWs from basic X5 up to M cars. Have tried to buy and service cars here for years…read more Always end up buying at non local dealers because of the worst price and attitude here. When I bought my M car, the savings paid for an entire vacation to pick it up at another dealer. Service was ok for a time, but sales not so. Wish I had a local dealer that I could trust and rely on for fair and easy sales and service! Having lived many places and interacted with many BMW dealerships from California to Texas and Florida, this one has been the least welcoming. Sad.

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    Excellent purchase experience…read more I have been looking for several months, on-line and at many other dealers for the next car. Finally stumbled on what I was looking for when I finally to check out the CarMax listings. The car was in SC, easy shipment to Wilmington for a first look and test drive. That first look and test drive was delayed for a week because CarMax found a problem with the car. CarMax immediately refunded the transport fee while still holding the car in reserve for my eventual test drive. I hadn't even asked about that, I was impressed. The week delay was not a problem for me, I'm happy they took it Bob King Mercedes for its diagnosis and easy fix. The team there (at CarMax), including many in the service department were transparent in communicating the cars status while I waited to test drive it. I don't recall all the names but do recall Josh and Martin. Overall, everybody we've met or talked to (even just walking through the office space), made greetings, were professional and courteous, great bunch of people. On test drive and purchase day, we were fortunate to have Katie Ricketts as our Customer Specialist to take us through the complete process. Katie is a leading example of the complete team at CarMax, professional, personable and courteous. Plus, she's very detail orientated when processing the paperwork, and efficient while doing it. Thank you Katie.

    Delightful experience selling our vehicle to CarMax Wilmington. The process was efficient and easy,…read moreand we were pleased with our offer. Shoutout to Adam Martin for his above-and-beyond friendly, communicative service. I highly recommend CarMax and, specifically, Adam Martin.

    Coastal Kia - car_dealers - Updated May 2026

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