Really easy process, honest and fair. I don't have much car knowledge but felt very taken care of…read more Trust worthy place! Highly recommend!

Late model, low mileage, priced to move. Quick process. No pressure sales. Buffed my car like new…read morewhile we waited.

Absolutely amazing experience. The salesman Jake was not a salesman at all, but more of facilitator…read moreand getting things done and very quickly at that !!! I called him to let him know I was interested in one of their Chevys and then I might be stopping by the following day. When I got there, he already had it pulled up front for me to take on test drive.loooved it! And it took all 15 minutes for me to purchase. It was amazing and highly recommended.!!!!

Buyer beware!! I'm not sure if they just buy these cars at auction and throw them on the lot, but…read moreit doesn't appear they inspect them at all. I bought a vehicle and didn't get a mechanic to look at it first. Big mistake. I spent $5000 in repairs the first year and it needed another $2000 repair when I just decided to cut my losses and sold it to a dealer for $2300 less than I paid for it. I almost spent as much in repairs than the vehicle was worth. I would not recommend this car lot after my experience.

From the moment I contacted BMW of Wilmington on line to the purchase, my experience with Ted…read moreBrooke was Fantastic. Ted never overlooked one detail! He worked with us through the trade in and the purchase. He was extremely knowledgeable of BMW and we will highly recommend him. 5*****

Going to get a refund inspected my car and did everything that did not need it. Come to find out…read morefrom another dealership they took my money

I had an amazing experience buying my Tesla here! Dan and Justin made the entire process smooth,…read morehonest, and completely stress-free. Best of all, they gave me great money on my trade-in. There was no pressure, just outstanding customer service from start to finish. If you are looking for a vehicle, ask for Dan and Justin

Buyer beware!!! I purchased a 2025 Toyota Tundra with over $6000.00 in previous damage not…read moredisclosed. The front was hit and had a bad repair with aftermarket parts. This was verified by a certified Toyota dealership. When I contacted the dealership talked with Sales manager he did try to resolve. However GM was no help. Claiming truck was hit after I purchased. However the Toyota dealership verified if this was damaged the front grill would been destroyed. Claiming he had video with no fluid leaking from Turbo cooler. When I asked Toyota technician how I drove this off lot and home. He stated the truck would run however may have damaged stock turbo charger See below for pictures of broken parts replaced by honerable dealership Now I am forced to pursue legal routes to be made whole. Also car fax shows no accidents and damage.

I rate my salesman as a five star. He was friendly, courteous, and got the job done answering all…read moremy questions. He knew the car inside and out and was helpful all the way around. The finance manager on the other hand, started out super friendly, but when I denied all of the high-pressure add-on services/ warranties that he was trying to sell to make money, he turned into a jerk. Not even the courtesy of a handshake when buying a $64,000 car. Poor class. The sales portion is great like I said, the extra hour you spend denying all of the overpriced ridiculous warranties is where we had the trouble.

I would like to give a shout-out to Mr. Steve Kramer (Foor Manager) -Mr. Heber (Floor Manager) -…read moreand Mr. Riley (Finance Manager), what an "Awesome Team." My car got totaled, and they all worked very hard to get me in the vehicle I wanted, which was a "2027 Kia Seltos S." They did everything in their power to accommodate my needs, as well as my wants. With all of their hard work, it took less than a week, to seal the deal!!! Y'all are the best!! :) Sherry J

I sat down at Brian Gottry's desk, said I'm going to be honest with you Brian, this is the first…read morecar I am looking at, and he said, it's my Job to be sure it's the last! He was right. No massive sales pressure, he walked me through the down payment options, was able to get Alex Jones in finance to work with me to match the rate I had elsewhere and made it quick and painless! 1000% recommend Brian, Alex and Hendrick Toyota!

Genesis was very helpful and professional Highly recommend…read moregetting your vehicle here. Very happy to have a new 2026 Tocoma!

Buying a car as a single mom of two little ones felt overwhelming, but Danny Walker truly made the…read moreentire experience so much easier and stress-free for me. He took the time to listen to what my family needed and helped me find an affordable, reliable vehicle that is comfortable, stylish, and most importantly safe for my kids. Danny was patient, kind, and genuinely cared about helping me make the best decision instead of just making a sale. He also worked hard to get me the most for my trade-in, which made a huge difference for my family. I never felt pressured, judged, or rushed during the process. I'm so grateful for his help and will absolutely do business with him again in the future. If you're looking for someone honest, compassionate, and willing to go the extra mile, I highly recommend going to see Danny Walker!

Levi is a great salesman, honest and kind. Make sure to ask…read morefor him!!!. Only complaint is the jeep we bought started stalling randomly a day after buying.

Brian Shumaker is an incredibly friendly person. He went above and beyond to help me find the right…read morevehicle for me and my family. I'm thoroughly pleased with all that he did for me. I also received a great deal on my new vehicle . Thank you again

My car needed fixing' and they fixed it. I had a follow up problem and they took care of it at no…read moreadditional charge. I give an overall score of 4.99 out of 5

Out of all the dealerships I've been to, this dealership has been the most straight forward and…read moretransparent experience I've had. Just bought a reliable vehicle from Seasell a couple weeks ago for my wife and they turned out to be the greatest value for a used vehicle (even compared to private sellers in the area). I am an analytical, particular, and skeptical person however I was very surprised with how well the business and product was provided. Streamlined car sale with all the information you need. Highly recommend.

My experience with this dealership has left me seriously concerned about its honesty,…read moreaccountability, and commitment to customer safety. I understand that I purchased a vehicle "as is," but that does not excuse misleading a customer about its condition or withholding known problems. Customers deserve the full truth about what they are purchasing, especially when those issues affect whether a vehicle is safe to drive. When I called for help, I was hung up on instead of receiving assistance. When I brought the vehicle to their auto shop, Blake instructed the staff to "clear all codes and send her on her way," despite the safety issues with the vehicle. Clearing warning codes does not repair the underlying problems. This response left me feeling that getting me out the door mattered more than my safety. Additionally, items marked as "passed" on the emissions test do not actually function, which raises serious questions about the accuracy of the report and the information I was given. Based on my experience, I cannot recommend this dealership. If others have experienced similar problems, I encourage them to document what happened and consider filing complaints with the Better Business Bureau (BBB). Those affected may also want to consult an attorney about whether a class action or other legal action is appropriate. Customers deserve honest information, accurate documentation, and to have their safety concerns taken seriously.

Excellent purchase experience…read more I have been looking for several months, on-line and at many other dealers for the next car. Finally stumbled on what I was looking for when I finally to check out the CarMax listings. The car was in SC, easy shipment to Wilmington for a first look and test drive. That first look and test drive was delayed for a week because CarMax found a problem with the car. CarMax immediately refunded the transport fee while still holding the car in reserve for my eventual test drive. I hadn't even asked about that, I was impressed. The week delay was not a problem for me, I'm happy they took it Bob King Mercedes for its diagnosis and easy fix. The team there (at CarMax), including many in the service department were transparent in communicating the cars status while I waited to test drive it. I don't recall all the names but do recall Josh and Martin. Overall, everybody we've met or talked to (even just walking through the office space), made greetings, were professional and courteous, great bunch of people. On test drive and purchase day, we were fortunate to have Katie Ricketts as our Customer Specialist to take us through the complete process. Katie is a leading example of the complete team at CarMax, professional, personable and courteous. Plus, she's very detail orientated when processing the paperwork, and efficient while doing it. Thank you Katie.

I bought a car in early July from Carmax for nearly $19K, a 2017 Subaru. Two months later, I have…read moreto replace the transmission. Of course I didn't buy the extended warranty since it had a clean Carfax. No long trips or hard usage in two months of ownership. Definitely unhappy.