Fast, Professional, and Excellent Customer Service!…read more We had such a good experience here! We needed a tire repaired and they were able to get us in quickly without making us feel rushed. Everyone we spoke with was really nice, helpful, and easy to talk to. What stood out to me the most was how thorough they were. They explained what was going on with the tire, showed us the repair, and checked everything afterward to make sure it was holding properly. It was nice actually knowing what was being done instead of just being handed the keys when it was finished. The shop itself was very clean and organized, and the whole experience was much quicker and easier than I expected. You can tell the employees know what they're doing and work hard to keep things moving while still taking care of their customers. Really happy with the service we received and would absolutely come back if we need anything in the future. Highly recommend!

We had what could have been a nightmare: our boat trailer bearing broke, and the wheel was wobbling…read morebadly. By sheer luck, we were just 0.2 miles from Mavis, where we've always had great service on our truck tires. Josh, the manager, came right out to check. Unfortunately, Mavis wasn't equipped to fix a boat trailer with the boat loaded. But instead of just sending us away, Josh immediately found a nearby boat repair shop that could help. Then--going completely above and beyond--he insisted on following behind us in his own car with flashers on while we limped a mile down busy Rt. 50 at 10 mph. That peace of mind made all the difference in a very stressful situation. Josh had a busy store to run, but still took the time to look out for us. That kind of genuine care is rare, and it speaks volumes about him and about Mavis as a company. We're incredibly grateful to Josh for his kindness, resourcefulness, and willingness to go out of his way for complete strangers. Because of him, we're customers for life. Thank you, Josh--and thank you, Mavis--for proving real customer service still exists.

This place never recovered from Hurricane Dorian, no lose. Has been closed since after significant…read morebuilding damage.

When I was stationed at Camp Lejeune, I had a bad oil leak in my Saturn and threw a rod while I was…read moredriving in Wilmington. I called these guys to come tow me. The man showed up and towed me back to his shop. I told him that I wanted them to throw a new motor in it, because the rest of the car was in good shape. Days later, he called me and said he could not locate a motor for me. So, he said he would buy the car from me and that all I had to do was transfer the title to him. In the meantime, he would keep the car there. Being from Ohio, I had to call the Ohio DMV to work out the transfer. I had never done it before and had problems with the DMV. They told me that I would need to come in, which was impossible. So, I basically had to find someone to go into the DMV for me, which is tough because of their hours. I finally had someone go in and take care of everything and mail the title to me. Soon after, C&J called me with a change of heart and said that I owed them roughly $600 and needed to pay for the tow and that he still wanted the title. His reasoning was that it was taking too long. He told me that they transfer titles all of the time, but had never offered to help me transfer the title. Even though he told me he would hold the car while I transferred the title, he suddenly decided to apply regular storage fees. He absolutely refused to help me and refused to work with me. So, because I had to resolve the title issue, couldn't have taken the car anywhere else and didn't want to extend my enlistment to fight with him (I was down to a few days), I came down to the shop to pay him the money that I owed him, even though I felt like it was wrong. Once I gave him the money, he immediately started joking about how his dad had a Saturn in his lot the whole time. I couldn't believe what I was hearing. The guy lied to me, went against an agreement that I had with him and swindled me out of a vehicle and $600.

Filled out a review and accidentally gave them a 1 star grade by mistake. I have always had 5 star…read moreservice from the friendly staff at HollyRidge tire.

I was out of state and needed a quick tire repair, and I was able to come in and have my tire fixed…read morethe next day. They didn't have what I needed, so they ordered it and told me to come in the next day, and they immediately put the tire on my car. Service was quick, under an hour, and well-priced. The staff was friendly and very helpful. Absolutely would recommend this place.

The reviews speak for themselves-Rick's Repair Service in Sneads Ferry took great care of my 2021…read moreF-150. I came in with a shaking/misfire issue and instead of just throwing random parts at it, they spent the time to properly diagnose the problem. Turned out to be a bad ignition coil on cylinder 2, and they got it fixed quickly and at a fair price. What stood out most was the honesty and professionalism. They recommended a carbon cleaning service for later on but made it clear there was no pressure at all. The owner even told me he'd rather spend extra time diagnosing the issue correctly than waste my money replacing unnecessary parts, which is hard to find nowadays. Truck is running smooth again and I definitely trust these guys. Highly recommend Rick's Repair Service if you want honest mechanics that actually care about doing the job right. Kudos to these technicians, they have definitely earned my business in the future!

While on our way to Topsail from out of town, our check engine light started flashing and the…read moreengine was misfiring. Quick search for the nearest mechanic was Rick's. We showed up a little after 4 pm and even though they close at 5 pm, they took a look. They found the problem and got us back on the road. Awesome service and great people!

I stopped in here because I had a flat tire and they were very close to where I was. I was…read moreextremely impressed by the customer service, and even the smell and quality of the waiting room. This place just says top quality all around. They were so helpful and let me know right away if I could have my tire fixed or if I needed a new one. If I lived closer this would be my go to place. Way to step up the tire and auto world!

I called the Holly Ridge location looking for a specific set of tires for my truck. As a roofing…read morecontractor, I'm constantly on the road and needed them ASAP. They had the tires ordered, delivered within hours, and got me scheduled same day at the Sneads Ferry shop. Fast, professional, great value, and got it done when others couldn't. Lifesaver.