Made appointment, and confirmed the day before. Ten minutes before start time, I got a text saying…read morehe would be a little late due to a "quick meeting"they were having. Two hours later, still no show. No attempt to reschedule. More attempts to reschedule, they sent a different person every time and couldn't figure out what to order. After hounding them to do the job over 6 month period, they finally showed up with the shower valve and trim replacement parts, but refused to touch or move the piano (on wheels) that was in front of the wall they needed to cut open to gain access. They were very rude about it and left. Anna the administrator is super nice and helpful, but the rest of the team is VERY unreliable.

I am very unhappy with their services. They arrived 1 hour late to start their work. The two men…read morethis company sent to do the job were sloppy and rude. One of them identified himself as "Lele". At the end when I expressed my displeasure in their conduct, one of them used a vulgarity. I was discussing my poor experience with Mission Plumbing to my neighbor and he said he had experience with them before and had a lot trouble in the past. These reviews may be fake/family or maybe the employees they sent were particularly bad. Either way I would advise staying away from this company.

Fraudulent billing. Their technician came and gave us a verbal quote of $300 to fix a clogged…read moretoilet. They took a bit longer that expected and I ask if the quote will change? They said "the boss will call you later". They finish the job, and a week later we receive a bill for over $2000! Obviously illegal, but it sounds like a pattern of theirs. California as Business Code 7159 clearly states they need to both provide an estimate and get a signature for work over $500. They did neither. We have filed a complaint with the California State Licensing Board.

Not a review of service - as the service never happened…read more This is a review of poor communication. Scheduled a water heater repair through a home warranty policy. Contacted me and asked for all the info he would need to diagnose the problem. I sent that. The day came. He never showed up, never sent an email or a text. I sent a text at 8PM. He apologized - had an emergency and forgot about me (self-admitted). We rescheduled for a future date. I needed AM. He wanted to do 3-4. I asked when we could do AM appointment. We agreed upon time and day. That morning I get an email confirming 4PM appointment. I called and Dio says he thought it was 4PM. He was willing to send someone out right away, but after all that I canceled the appointment and did not reschedule. He may be very good at repairs and plumbing work, but the communication and appointment organization needs work.

If you'd have a plumbing problem in SB, you know it can be difficult to find a good and responsive…read moreplumber. That was not our experience with Anacapa Plumbing when we needed to replace our two 15 year old "on-demand" water heaters. Anacapa was immediately responsive, pleasant to deal with, and quickly gave us an acceptable quote. Then, after ordering the units (which took a few days understandably) , they did a great job installing them in less than a day. We can't talk about pricing because we were so frustrated by other contractors not even returning our calls and by the one who ripped us off (Goodland Plumbing by demanding a $150 up front payment for a quote and then never getting back to us with a quote), in the end, we were not in a position to seek out competitive pricing - tired of cold showers. Now, everything is working well - Anacapa was very professional, with friendly informative plumbers, who did a great job and cleaned up after themselves. We definitely recommend them.

Fair prices, prompt service, and good quality work. No upselling just options. Written estimate…read morebefore hand and cleaned-up after. Repaired sewer lateral in single residential, scoped before/after, installed a clean out, hydrojetted, hot water heater replacement, and a couple days labor. There's probably cheaper out there, I didn't bid others ... but I'm hard pressed to say there's faster or more professional. Karin and Steve did stand-out work for us.

Fabulous response and Miles & Brandon were able to solve my problem!!!…read moreHighly recommend Hoke and Burger

They answer our calls and respond quickly to emergencies and do a great job with our plumbing needsread more

Goodland Plumbling sent a plumber out at our request to give us a quote for replacing two 15…read moreyear-old "On Demand" water heaters. He spent 5 minutes looking at the old units and then said he was done and he wanted the $150 check which they required for a quote visit. We never got a quote. After waiting about 5 weeks and hiring another good contractor who did a great job, I contacted the original person I spoke to at Goodland via phone text and said that we should get our $150 back. She texted back and agreed and explained that she was swamped with work and it was her fault that we never got a quote. She promised to return our money. Now, 3 weeks later, after several follow-up texts from me, Goodland has ghosted us. I will file complaint with the State Contractor's Licensing Board and possibly take legal action; But, I am guessing that the Contractor Licensing Board has bigger issues to deal with than me being ripped off for $150. Beware of Goodland Plumbing and their demand for $150 in order to give you a "quote" for plumbing work.

Chris came on time between the window presented (11-1).The Senior/Elderly resident was relieved…read morewith the prompt and professional work performed by the highly knowledgeable plumber. I was also appreciative of Chris who got right to work to resolve our flooding issue. I've been here at Friendship Manor over 23 years as the on-site maintenance tech. and I have only seen such efficient service twice in all of my years. Today with Chris and both times were from Goodland Plumbing. I sincerely hope the owner(s) appreciate the "A Team" he has, making his business #1 in the valley. Thanks Guys! ~ from a Goleta Resident since 1967 A.G.

Carroll Plumbing were very helpful and made a stressful situation easy. Great results!read more

Hot Water Heater Problem was quickly taken care of by Carroll Plumbing. Required a replacement tank…read moreand the front office guided me through the process with the vendor that allowed for a free replacement. New tank was installed very quickly. This is a first rate company.

It was 12-23-23. We needed a hero. A different plumber had replaced our sewer lateral. During a 3…read moreday period in which 6" of rain fell with the trenches still open, the sewer lateral fell apart. (I know, right?) Sewage was flowing into the trench instead of to the city sewer. Our plumber was INCOMMUNICADO, so we stopped using the drains, set up a camp toilet in the backyard, and started calling other plumbers. The 4th plumber who answered the phone was Mel of Sartain Plumbing. He asked astute questions, showed up 25 min later, waded into muck that was - well, you can imagine --, reconnected the line while explaining his findings, made helpful suggestions, and billed less than he had estimated over the phone. He listens well, has a sense of humor, and is smart, professional, trustworthy and VERY MUCH appreciated. We found our hero.

Late Friday afternoon, early in the "Stay-Home" mandated period to avoid COVID19--most business…read moreclosed--a toilet begins slowly backing up onto our bathroom floor. Our go-to plumber retired, we text friends for referrals and from their options, choose Sartain Emergency Plumbing. Very glad we did. Problem solved in no time, with advice as to how to avoid the problem in the future and an (optional) additional line to the street cleaned, all at a price, lower than expected. The speedy return call, prompt arrival, and very professional service at a reasonable price. have made friendly, knowledgable Mel, THE MAN and our new Go-To plumber. Call him!

After having 4 different plumbers bid the job, Ian from Drain Masters was the best for me. What I…read morevalued most was his communication and his timeliness. I was not physically at the address where the plumbing issue was but Ian was in contact with me almost daily, would answer any questions I had quickly, sent me photos, was there when he said he would be and got the job done on time. I received bids at a lower price but I was also chasing after those plumbers (for days) to get the bid in writing, had to ask the same question multiple times to get an answer and 2 of them were over 30 minutes late to bid the job. I realized that if it was this difficult and the job hadn't even yet begun, the lower price wasn't worth it for me. Ian provided me with peace of mind and that truly made such a difference to me. I highly recommend Ian from Drain Masters.

We had a drain clog in our bathroom where there's two sinks in the same counter. Because they were…read morejoined incorrectly upon Constuction the snake wouldn't go down. It went up into the other sink. The owner of the company came out and because he's had so much experience he was able to fix it and tell us how to make sure this didn't happen again. Excellent service and very fair price.