I left an important and fragile item at a rental property and the management company took it to Esmeralda at Coast Pack and Ship. Esmeralda packed the item with amazing care and I received it approximately 12 hours later in perfect condition. I highly recommend this company to ship your important items. read more

This shipping store is great! I have had two occasions to drop off packages here and they are beyond knowledgeable and friendly when interacting with customers. Only downside for me is that they quit doing DHL which can be very useful at times. Otherwise its a 5 star experience for everyday shipping needs! read more

Amazing and honest service shipping some jewelry I left behind at a nearby hotel. Gave me a fair price and quick shipping.

Living on the coast we probably order goods by mail more than people in less remote communities. Goods come in, goods go out. The folks at Coast Pack & Ship are great. They're super efficient, competent, knowledgeable and helpful. But more than that they're friendly. It is one of those places where you're likely to wait in line but the atmosphere is so pleasant you really don't mind - and look forward to it almost. read more

I had to return an Amazon package. Amazon supplied a QR code but this store could not accept it and told us to go to the UPS center: UPS CC - FORT BRAGG 18101 OCEAN DR, FORT BRAGG, CA, 95437-9297 By no means try to go to this location found on UPS website: MENDO PACK & SHIP 44797 MAIN ST, MENDOCINO, CA, 95460 because it does not exist. A local told me that Coast Pack & Ship is a good place but apparently not if all you have is a QR code. read more

They absolutely get it done for you! I cannot believe the high level of service and all that they do for such a modest price. A+++

The owner & the staff are wonderful. I can get almost anything I need from them with a smile​. It is always pleasant working with them. They even have a bowl of candy for your pleasure. read more

The people who work here are always so kind and helpful. Have seen how patient they can be with our communities' elders. When my life gets hectic I count on them to easily check "mail packages " off my to-do list. Have been last- minute lifesavers many times! I always count on them at Christmas!!! (Insider tip:no long post-office line) Big thanks to the people who work here!! read more

I'm have been going here for several years and I have found the staff to be knowledgeable, competent, and helpful!

I had to find a notary, there were none in Mendocino so we had to drive out here. Enjoyed meeting the owner. Great service and good place in a pinch. Highly recommend it. read more

Excellent service. Every time I go in there they figure out exactly what I need. They are facilitators. And above and beyond the call of duty on occasion. Thank you Brenda! read more

I had a very poor experience dropping off some pre-labeled returns here. I waited in line for 30 minutes which is not their fault (the man ahead of me was sending 10 different large packages all over the world) but when I got to the counter they told me they charge a $1 per package fee for prelabeled packages. I found this odd as returns are paid for but it's a small town store and this is only a $2 charge so I obliged and attempted to pay. I only had credit cards and debit cards with me and was told they need cash as it's not worth their time to accept a credit card because of the fees even when they have a sign saying they accept Amex/visa/discover etc. I offered to go get cash from the bank (again it's $2) but asked if I could leave my packages while I ran out. The clerk told me to "just get out" and that she didn't need my money. She sent the packages and didn't charge me but the interaction was very odd and I didn't receive a receipt or any form of tracking confirmation. I like supporting small businesses like this one, but I would not recommend sending your packages here as they clearly are very rude and do not value their customers. read more

Mind blowing selection of boxes & packaging supplies! Shipping, faxing....and no long line. Very friendly staff too.

I've always thought of this place as my favorite attentive merchant/business here on the Mendocino Coast. This is to affirm it, because recently I walked in with a large awkward-sized, expensive, glassed, and framed art print for shipment. Long story short, Brenda did an amazing job of getting it packed up, and it reached its destination two states north of us safe and sound. The recipient made a point of acknowledging how well his item was packed when letting me he had received it. Quality all around! read more

I cannot thank this company enough for their service. A room-sized air purifier was left behind at a local hotel and Esmeralda kindly offered to have it picked up and then shipped to me. This saved me from a 6-hour round trip drive to pick it up myself. The package arrived the very next day. It was extremely well packed and arrived safely. Trustworthy and efficient, and friendly. A great experience for me. read more

Super helpful ladies. The woman who helped me took a lot of time to make sure I got the exact size box I needed. Easy to do returns when I got the wrong size box and made sure I left with what I needed!! read more

A very pleasant and convenient place to Pack and Ship. Notary Service for $10. Good Xeroxing. Once they mailed me a document I had left behind, before I even realized I had lost it. I stop by every few weeks, since they also recycle used packing materials like styrofoam peanuts and puffy plastic airbags, and make your feel like a better person read more

I opened an account with them renting a mailbox and a storage unit. I had to put down a deposit on both the box and unit. I paid my bill on time each month. When I cancelled my accounts I was told that they had to let the home office know so that they could refund my deposit on the storage unit. I was also told that they would withhold the deposit for the mailbox in case I had any mail that needed to be forwarded. I waited a month before I called to ask about the storage unit deposit and even then it took another week to get the check. I just got a call from them the other day telling me that I needed to come there to get some mail that I have there and that it would cost me money to get that mail. When I cleared out the storage unit I left it cleaner than it was when I moved into it, and I paid for a full month and left it half way through. I was renting a storage unit for $79/month but wanted to move to a smaller unit to save money. They had a $39 unit available but it was raining cat's and dogs so it would have been a miserable day to move all my stuff so I asked if I could rent the unit that day and make the move the next day. They told me no, if I wanted to rent the smaller unit I would have to rent them both which would have cost me $120. I asked if I would get that money back when I moved my stuff and they said NO! I would loose the money I paid into the bigger unit. I went back the next day to rent the smaller unit and it was already rented. They don't have any way for people who have no car to get out if the walking gate is locked. This business is one to avoid at ALL COST!!! Pardon the language but these folks are real scumbags. read more

They were great! Both UPS and Fed Ex drop offs for pickup and looks like they can pack anything

Such a great, helpful store! We bought entirely too much wine during a wine tour and had to figure out how to get the wine back east without drinking it all on the last day. This place helped us pack our wine and send it back in just a few minutes. So if you find yourself with a case of wine after day drinking that you can't put on a plane, come here before you go home. read more

Abundant accolades to Brenda and staff. The end of 2018 I moved from Fort Bragg to Athenry Ireland. Thanks to Brenda's tenacity and hard work, I received 2 pallets to my front door in Ireland in tact. Brenda handled my china, crystal, and paintings as if they were her personal precious items. One could not have asked for more. Forever grateful. Lorraine read more

My husband and I have a small business which requires sending out very fragile and expensive items through the mail. We have asked Coast and Ship to do the packaging for us as we are both seniors and find the packaging hard to do. The staff here has been excellent! We have not had one thing break. Everything has arrived on time and well wrapped. The women who work here are very diligent and polite! Many times they have called to make sure the order was done correctly. We recommend them HIGHLY. Thanks Coast Pack and Ship for helping us with our business. read more

The owner is a pleasure to work with and very knowledgeable on all aspects of mailing packages. She lets you know all your options with prices, and keeps address for future mailings. Great service and no long lines! So much better than the extremely poor service we are now getting at our local post office. read more

We stopped here at the end of a trip to wine county, while driving the Pacific Coast Highway. We knew that we had more wine than we were comfortable carrying in a suitcase, and wanted to talk about options for packing a box of it to check as luggage. The lady there was so helpful! Although there were wine boxes and packing for purchase, she instead gave us a used box and packing that had been left by a previous customer. Rather than have us purchase a roll of tape to seal it shut, she provided tape from the store's supply. She even helped us to get it all packed and sealed. She wouldn't accept a tip, so leaving a great Yelp review is the only way to thank her. read more