Best pharmacy that I have ever been to! I have traveled all over this country and overseas and I…read morehave had some really great experiences and some really horrible experiences with pharmacies. I just bought a home in Midtown and completely forgot to pack my medication. Every single person at that pharmacy was amazingly helpful and the pharmacist herself delivered my medication. I will never go anywhere else in Mobile but to this Walgreens pharmacy. Thank you you to Amber the young woman who I believe is a pharmacy tech and to the wonderful female pharmacist whose name I did not catch... Y'all have been such a blessing to me today! Thank you!

Worst pharmacy in Mobile. The pharmacists are arrogant, and the techs are horribly understaffed…read more I have contacted corporate in the past, and was promised a follow up with management. What a load of crap. My husband and I tested positive for Covid this morning. Sadly, my husband told his care provider to call in the prescription for Paxlovid to Walgreens. Since this Walgreens is a 1/4 mile from our house, and we feel like shit, I asked my provider to send my RX to this dump too. They have had this RX since 10AM!! After calling numerous times, and never being able to speak to a human, we gave up. But the recorded message we listened to at 4pm informed us that my husband's meds were out of stock, and there was an insurance problem causing a delay in filling mine. Another load of Walgreens crap. I called my doc, and explained the sloppy management of our prescriptions. She agreed, and called it into the Publix pharmacy on Florida St. In stock and no insurance issues, ready in 45 minutes. This medication is supposed to be started asap. The Walgreens at 1320 Government St does NOT care about your health. It is plain nasty. I wouldn't fill my dog's meds there. Do yourself a favor and go anywhere else. You will be treated with respect, get your meds in a timely fashion and won't be lied to.

It seems to me this is a pattern, I got my prescriptions filled at the pharmacy on Springhill and…read moreMobile Infirmary pretty much the same thing there with the attitude, I then decided I pay you to work here without prescriptions you have nothing to do, and I don't have to take this, so I had all of my prescriptions transferred to Walmart and have not had no issues with them whatsoever plus I get a notification as soon as it's ready, don't get me wrong Walgreens are not bad stores it's just some of the attitude in the people that work there IJS.

Pharmacy is a hot mess. They are so understaffed that, after being a loyal customer since you…read moreopened, I had to leave.

Dropped a prescription off no big deal. They said it'll take 25-30min. Received a notification that…read morethere is a delay because the insurance was out in wrong. I updated the insurance information online. Everything was processing. Waited 45min and then went inside to pick up the medicine. They said they needed to put the insurance information in again and had us step back out of the line. No biggie that way they can keep serving the customers. Got back in line for them to tell us they can't fill the prescription because they didn't know the relationship between my husband and our child. Starting to get annoyed because we have been waiting for a couple of hours now with a sick 8month old tagging along. Bring a book because you'll be waiting awhile.

The pharmacy here is extremely slow. They tell you they will have your prescriptions ready in a…read morecertain amount of time, but never do. I was left waiting in drive thru for 30 minutes while they "finished up" my prescription.

The pharmacist here is so wonderful.  I had such a great experience…read more Being on travel and leaving meds at home, though it was Friday, the Pharmacist, went above and beyond in helping me get as far as I could with my much needed medication.  Though I couldn't get my full medication filled, she did make multiple calls to both my M.I.A. doctor and his office and the place where I was staying.  I've never encountered such great caring and compassionate customer service here.  It's great knowing that folks truly do act like they care about their customer's health instead of just putting it on an ad. :)

This Walgreens filled my prescriptions very quickly! I highly recommend them! The staff was super…read morenice as well!

The workers here seem to work very diligently to get rx filled. They have all been nice whenever i…read morehave had any issues with refills. No pharmacy or workers are perfect, but this store does a great job. The pharmacist works extremely hard in the back and you can see that clearly!

Pharmacy substituted a prescription without authorization. When I discovered this, I returned it…read more Their explanation: It was the same thing, just a different strength!!!!!! They did not seem concerned about this. Have had problems with other RX there. Will not be returning to Wallgreens

I have been using this Walgreens since it purchased Rite Aid in 2017. I have ordered the same 4…read moremedication every month. I only use this pharmacy for my Work Comp meds. WC should be the only insurance on file at this pharmacy. The majority of the time they can't file this correctly. I've told them, more times then I can count, to remove any other insurances on my account. Once again I call to refill my meds, that I have been taking for 26 years, and they said that one of them is not covered. The person on the phone stated they would transfer me to someone who could help and then processed to hang up. I hate this pharmacy. Customer service sucks!!!!! There should be a 0 star rating.

The entrance/exits to the parking lot can be a bit tricky, but manageable. The inside is well…read morestocked, clean and well maintained. Their restrooms were closed when I visited, but oh well. Prices are reasonable, employees are friendly enough.

Called the store before we left our house. They told us they had the medication in stock and to…read moregive them a hour. It was a 1.5 hour drive for us to get here. It was medication for my daughter. When we got there they told us the medication was out of stock. My husband told the lady we called before we drove here and spoke to someone. She said no you didn't talk to anyone here. She was very rude and hateful. She had Short blonde hair. My husband called before we made the drive. We wasted 3 hours driving here on Christmas Eve. DO NOT come to this location.

TERRIBLE Customer service in the pharmacy at this particular Walgreens has really gone down hill…read more The pharmacy technician was less than helpful and made it obvious that she was not in the mood to help customers or focus on them when serving them. While they dress up in scrubs they are not licensed or trained pharmacists, nor entitled to behave as if they are better than the people on the customer side of the counter. While this particular visit was marked only by poor service and a terrible attitude, my last visit included a medication compatibility question left unanswered as the technician (Again NOT a pharmacist or MD, just playing dress up in scrubs) couldn't be bothered to get or ask the pharmacist and just shrugged her shoulders. That from one wearing "Trainer" not trainee - on her name badge. Continuation from my earlier visit today left on the previous survey... Went back in to get my 5 new to me prescriptions. Pharmacy technician was more helpful vs the terrrrrible experience earlier today. So I was handed 5 new to me medications - meaning I have never taken these before - without even an offer or suggestion for a consult with the pharmacist (The real person with a license and not a tech dressed in scrubs). I asked for one anyway and even the pharmacist acted annoyed to have to come speak to me. Now... Last time I checked we have 5 rights in medication - Right patient, right medication, right dose, right route, right time... Part of this is to protect the patient from possible medication reactions and interaction between medications.... So when did protecting the safety of patients become a secondary concern for Walgreens? In this case assuming the average patient will be able to read and fully understand the medication pamphlet and assess that to any other OTC medications or scripted meds they might be taking seems to be asking a lot.

They helped me with my prescription I lost and I am out of town. Very nice and compassionate.read more

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-8pm, Sa 9am-1:30pm, 2pm-6pm

When I visited some years ago the people who worked their were so friendly. They helped me find…read moremedicine for my daugbter. The reason I am writing now is because of a card holder I have on my phone from Royal. I got it when I visited at least five years ago for my nephew's beautiful wedding. Anyway I decided to see if Royal is still around as I take off my worn out cedit card holder off of my phone. Hope to find another one that last this long. I will never forget Royal, moon pies and my sweet nephew with his beautiful family.

This is the best pharmacy in the area. Exceptional and individual personal customer service is a…read moredying art form. These folks deliver it every day. They also deliver prescriptions downtown without any additional fees. They answer the phone promptly and with kindness. The big box pharmacy could learn a lot from their examples.

I am a longtime loyal customer of CVS. I just purchased a single box of deodorant. When I got home…read moreI opened the box only to discover that someone had replaced the new tube with an empty used one. I went back to the store within 20 minutes. When I told the cashier the problem she immediately replied, "We can't take this back it's used." Duh....that's what I just said. She takes it to the manager on duty. He proceeds to tell me that the deodorant wasn't even purchased at this location. Huh?!? I just left here. I didn't like the way he implied that I put the used deodorant in the box. I will be switching my prescriptions to Publix. CVS is too expensive anyway. I'm very disappointed.

This review is based solely on the pharmacy. They're always rude, they're always slow and they're…read morealways late. Even when you give them an hour more after they tell you you're prescription will be ready, it will STILL not be ready. And then they'll blame you. I will be taking my business elsewhere.