We had an outstanding experience with Coast City Escrow from start to finish. Selling a home can be…read morestressful, but their team made the entire escrow process feel organized, efficient, and remarkably smooth. Their professionalism, attention to detail, and communication were exceptional throughout the entire transaction. At every step, we were kept informed about what was happening, what was needed from us, and what to expect next. Whenever we had a question or needed clarification, the team was responsive and made sure everything was handled promptly. A special thank you to James, Barb, Gwen, and Alice, who went above and beyond to help us successfully close out our sale. Each of them was incredibly professional, knowledgeable, and helpful, and their coordination made what could have been a complicated and stressful process feel seamless. We especially appreciated how proactive the team was in keeping everything on track and communicating with us through the final steps of closing. Their efficiency and customer service gave us tremendous confidence throughout the process. We highly recommend Coast City Escrow to anyone looking for a professional, responsive, efficient, and dependable escrow team. Thank you to James, Barb, Gwen, Alice, and the entire Coast City Escrow team for helping make our sale such a smooth and successful experience!

I called in to them this morning to confirm information so we could send a large wire to them. I…read morespoke to Esther and just have to say she was very disrespectful on so many levels. There is a lot of fraud out there, so I completely understand being safe and asking for information before confirming information. I had all the instructions and was just asking for her to verify. I told her the name of the real estate agent we were sending the wire for, and she instantly became very angry and raised her voice and replied; "she already called me this morning and I told her we do NOT have the revised wire amount ready for her yet, and now she has you calling us?!" I replied that the realtor had literally just given us the updated wire amount, moments before; and I provided that new number to Esther. Esther then placed me on hold without telling me - and I was about to hang up when she came back on the line and told me that I had the correct "revised" wire amount. I had one more thing to clarify, as their wire instructions are 3 pages (I have never seen them this long) and they separate the Escrow Company, and then list another completely separate block of information titled "BENEFICIARY BANK" as though they are separate items. I just asked and wanted to be sure there wasn't an intermediary bank (as there often is). I had one account number and one ABA number, but wanted to be 100% sure that they went together with how the directions were spaced out - and separated - it did not look like they were the same party. She said; "I can't give you information, you need to call the realtor." I had given her all the numbers, and she just got stuck on being sure to make me call the realtor (that I could tell she was already angry at). We had no choice as we had less than 2 hours to get the wire processed. .. And the realtor was of course, not happy that we had to call her and she said that the wire details were included in the instructions she provided to us. The realtor advised that Bank of America had just transmitted with those exact instructions and it went through without a problem. Hearing that helped me determine there was no intermediary bank. It's just so sad that she simply refused to just tell me that. My ONLY goal was to not make any mistakes on an extremely large wire. There were so many people it would have affected if I had not done things correctly. We need to be kind and grateful that we have people being careful for MUTUAL clients that we serve. I really do not understand why people take things personally and are so unkind and unprofessional. I can see this company has great reviews, so this might be a bad apple. In the end our wire went through properly.

Noble Oak Escrow, and especially, Kathy, went above and beyond in walking me through every step in…read morethe home buying/escrow process with absolute professionalism and cheerful friendliness. I was aiming to have an aggressively quick close while also being out of town at the same time. Kathy constantly kept the ball rolling while I was away, arranged a mobile notary to meet me on my work trip, and even had a plan b and c ready in case there was a complication with LA County's strict recording rules (I have a weird legal name/nickname situation that only Kathy thought to get ahead of). With Kathy at Noble Oak, you're in good hands. Thanks again Kathy!

Escrows should be diligent in what they do. Not only did they send the proceeds to the wrong…read moreaddress, but after giving overnight instructions, they did not send overnight, they did not return the phone call, and they did not return the emails. I will NOT use them again. Broker

Chris (real estate agent) and Diana (managed closing process) Arrieta were fantastic in helping us…read moreclose on a home quickly and efficiently. A great team, they're both very responsive and communicative and make sure to cover everything. No matter what concerns you may have, Chris as the realtor always makes sure to find the answer. Reliable and really sweet, we appreciate both of them. There was a house he had listed for a different client; when we looked at the house he was honest about all aspects of the property and didn't try to push it in any manner. We really appreciated the transparency. Highly recommend Chris and Diana Arrieta!

STAY AWAY! At the time we worked with this agency we were required to sign an exclusivity contract…read morethat obligates us to be stuck with them when looking to purchase a home and I quickly learned why. Lots of promises made that then were not followed through on and master manipulation. Another tip if you're stuck with this agency like we were, don't let them use their own hired inspector for the home you're purchasing. We ended up with an absolute money pit that every single engineer and contractor that has come out has said should have been discovered during an inspection. Hire YOUR OWN inspector that actually has your interest at heart rather than helping shady agents close a deal. Please find any other agency to work with than this one. It is one of the biggest regrets of our family's lives.

Patti was outstanding in her timeliness and communications in meeting our every need to help our…read moresale process go smoothly. Who can ever say that an escrow agent helps alleviate the anxiety but Patti did just that, in so many ways and above and beyond what is normally required. Joe was also a blessing right when we needed him most in the complicated process. Timely, professional, thorough - thank you Patti and Joe for the hours you each put in for us!

We were lucky enough to have Patti Arnold, at Iron Key Escrow, Inc. handle both the purchase and…read moresale of our current home in Rancho Santa Margarita. I can not say enough kind words about Patti, Debbie Pierce and all of the staff at Iron Key Escrow, Inc. Patti really knows her stuff. I have never felt more confident going through such a complicated process as I did with Patti. Her entire staff is also there for you. These people answer their phones, go above and beyond to answer any of your questions and provide you with all the answers and knowledge that you may require. They do it all with smiles and kindness. I wish everyone ran their business' like they do. Ollie & Cherie Martin

I had a wonderful experience working with George Chestnut. From start to finish, he was incredibly…read moreattentive, always responsive, and genuinely invested in making sure I felt confident and informed throughout the entire process. His energy and enthusiasm made what could have been a stressful experience feel smooth and manageable. Most of all, his kindness and patience truly stood out. I felt supported every step of the way and couldn't be happier with my home or the service I received.

I couldn't be happier with the service I recieved. George Chestnut was exceptional and so friendly…read more I recieved updates daily so I never guessed about the process. Excellent team to work with!! Call them!

If I could put negative stars then I would. Run away from using them…read more Owner Amy doesn't have any customer service skills and very misleading company. Just found out that our house deed was incorrectly filled out. Claire who is the senior escrow officer who helped us, did not explain how we could be impacted by our selection. We trusted her to help us ensure that the form was completed accurately and now we're having to get a new house deed. Considering that she is the subject matter expert with these, I would've appreciated and expected her to help ensure that this form was being completed accurately in our best interest. This is an important document that I feel like she dropped the ball with education and ensuring that we were taken care of. Very disappointed and hoping that they rectify this.. I would highly recommend to not use them. They will not do right by their customers.

My family has been using Tiempo Escrow since 2010, and the experience has always been exceptional…read more Their customer service is truly one of a kind--something you don't see often anymore. They helped me purchase my home and later refinance it. Throughout the entire process, their professionalism and deep knowledge gave my family and me complete peace of mind. Diana, Blythe, Jenna, and Aimee are outstanding. Their expertise in escrow and commitment to ensuring everything went smoothly made us feel comfortable and confident every step of the way. If you're looking for a team that genuinely cares and knows what they're doing, look no more. Tiempo Escrow is it! Highly recommend!

I'm so glad I had Tai by my side during my home-buying journey! Buying a house is a huge decision,…read moreand having someone like Tai who is experienced, sharp, and honest made me feel much more confident in my decisions. He always took the time to explain things and was willing to share his honest thoughts. I really trusted his opinion because I knew he was always looking out for my best interest. I really love about Tai and Pam is how down-to-earth they are. They are both so easy to talk to, kind, and genuinely care about their clients. They made me feel comfortable throughout the entire process, and I truly felt like I was working with people I could trust. Honestly, they feel more like family than just people I worked with! I couldn't have asked for a better real estate agent, and I would absolutely recommend Tai to anyone looking to buy a home!

We found Pam on yelp about a year ago while trying to figure out our loan preapproval. As first…read moretime home buyers, we were pretty much completely clueless about the process. After contacting her for the first time, Pam set up a call that same day and went over EVERYTHING... think the call lasted well over an hour on a weekend. She is a VERY smart lady and you can immediately tell--she knows what you're about to ask before you do :) Pam then introduced us to her husband Tai, who is a realtor. They are the dream team. We made a total of 3 offers together and finally got a house we love. With each offer, we contacted Pam and Tai the same day after of an open house visit and an offer was sent out within a few hours. They will drop everything to get your offer out and answer your questions tirelessly! I read many realtor horror stories where buyers missed out on houses due to unresponsive agents, and feel so lucky to have found Pam and Tai who we never had to doubt. During escrow, Pam was in touch with us daily about the loan approval and other financial questions, whereas Tai took care of all the contractor quotes, inspections, and gave us very helpful advice for ongoing maintenance of our new house. Homebuying is a stressful time but together Pam and Tai made the process run as smoothly as possible! We 100% would recommend working with them to anyone. Thank you guys so much again!!

Lighthouse Escrow (Danylle Hallahan) was awesome, and I'd definitely use them again and highly…read morerecommend them. I've used a few different escrow companies over the years for both residential and commercial property sales and purchases and not all were good experiences. I was selling another property and just wasn't comfortable with the escrow company being suggested, especially after seeing their reviews on Yelp and Google. I was ready to fall back on one of the three escrow companies I have previously used, but was also surprised to find that their recent reviews were no longer impressing me, so I searched for a new escrow company and came across Lighthouse. There were lots of excellent real customer reviews, and they had a legitimate webpage that estimated my fees, a list of people working there with their bios, and the company felt very professional compared to the others. I was impressed that not only did somebody answer the phone, but they were also able to answer all my questions. After a few phone calls with Lighthouse, I requested them to be the new escrow company and the realtor and buyer both agreed. I can say without any doubts that my experiences with Danylle Hallahan at Lighthouse Escrow and her team were outstanding and exceeded anything I've experienced through several other escrow companies I've used. All the fees were clearly laid out before me, and there were no hidden fees. The best part was their communication. They immediately sent me a timetable informing me of when specific things in this process are supposed to happen along with their contacts incase I had any questions. Everybody was kept in the loop during the entire process, and if I had any questions, Danylle always answered her phone or got back to me shortly with answers. Danylle and everybody at Lighthouse was very professional, very helpful, very thorough and very timely throughout this entire process. I'll definitely use them again and highly recommend them as a trusted and professional escrow company.

We used the Maria Espinoza / Ben Tran team on our last escrow for a mixed used property in North…read moreLA. The escrow team was available, responsive and quick to answer any questions, resolve issues. Great company, solid work ethic and super great to work with. I look forward to working with them in the future too! FIVE STARS ALL THE WAY!