Cody provided excellent service in solving a stove repair problem for me…read more She took the time to determine which parts were defective, and then had the initiative to find parts to do the job even though the manufacturer did not have them! She communicates well on the phone, explained the problems, presented her solutions and I have no hesitation in saying the job was properly done. I would fully recommend her to others in need !

From the owner: With 22 years experience in the major appliance trade. I have received journeyman trade…read morequalifications and extensive factory training from various manufacturers. You’ll get professional, quick, efficient and friendly service every time with a guarantee on service and parts. I am fully licensed and insured. I also offer a flat rate labor fee for all minor repairs, this way you know your cost before I arrive. Know who you’re dealing with, who is coming to your home, a personalized service that’s unbeatable.

Have dealt with Bestway for many years and always get great service, delivery service is very good,…read moreand any repairs I have needed have been done very promptly and successfully.

sickening scam. This guy Ross sold me a washer, it failed on day 1. He won't replace it. The lid…read morelocked, won't open after the cycle is complete. HE send a technician over, and that clown said some of these new unit needed to be calibrated. So push a bunch of button, and he left. And some time after, it fails again. Since Apr., it failed 5 times, and it's only Sept., and I use it once every 5 days. As I'm sitting here, they are sending another clown here to repair this. And when I talk to that 1-800 no. So I am stuck w/ this lemon, and the next step is to file a statement of claim If you buy anything from them, and you need service, they won't offer you service. You have to sue them to make them learn

YELP Reviews Trail Appliances…read more Everything is Smiles and Chuckles, until something goes wrong and everyone scattered. I purchased a LG Microwave from Trail Appliances June 25, delivery July 16and install July 17 Here is the photo of the damage on the microwave. I'm going to try and connecting with Jason the Owner Also this will be in my Google Review and Yelp Review. Andre, You clearly stated to myself and my wife that you would replace the microwave. I have not received any communications with your company. This unit was damaged at the factory as there was no damaged to the box it was in, and your people installed it damaged without notification, then told us just before they walked out the door. I'm sure your owner doesn't consider this good customer service and bad reviews are bad for business. It is the customer who pays his, and your wages.  Bill

OTR microwave really lame a lemon at 549.00 plus tax second time returning it to warehouse...it…read morereally sucks!!! so far away and sales staff not helpful at all-----stay far away!!!!!!!!!

DO NOT BUY FROM SMS APPLIANCES!!!…read more In September 2024, I purchased an $800 LG fridge from SMS Appliances for my basement suite. The fridge was delivered and plugged in by their staff. The unit remained unused while finishing touches were completed on the suite. Upon move-in, my tenant and I discovered that both the fridge and freezer were completely non-functional. I contacted SMS Appliances, but they refused to assist, claiming their 30-day warranty had expired. They offered a technician visit at my expense, so I scheduled one for February 13th. When the technician arrived, he only spoke Ukrainian, making communication difficult. While working, he caused a strong gas smell, alarming both me and my tenant. It turned out he was leaking refrigerant into the unit. He completed the repair in 30 minutes, and I was charged $241. On March 15th, my tenant reported the freezer had stopped working again. I called SMS five times, left three voicemails, and finally got a response from the manager. He agreed to consider my complaint under their 30-day repair warranty (since February has only 28 days). He initially scheduled a technician for March 17th but later changed the date multiple times, offering vague assurances. When I expressed frustration over paying over $1,000 for a fridge that never worked properly, the manager was dismissive and laughed at my concerns. He insisted the issue wasn't refrigerant-related and that I would likely need to pay for additional repairs--despite the fridge never functioning properly since purchase. When I declined further service, he responded with indifference. SMS Appliances' lack of accountability, poor customer service, and minimal 30-day warranty reflect their questionable business practices. Other refurbished appliance stores offer 12-18 month warranties, and I strongly urge Calgary consumers to take their business elsewhere.

2 Ukrainian delivery guys are horrible ( black tacoma) came into our house to deliver refrigerator…read moreand as their boss mentioned should be wearing shoe covers, but they didn't wear any and walked on our carpets and flooring making mess with their muddy booths . they refused to take it off and more argue about it . I just spent 200 dollars on my carpet cleaning prior to delivery this is horrible customer service! and don't recommend these delivery guys in anyones homes .

Saw this HD and decided to see if they have the lights we were looking for…read more The staff was great in directing us to lighting. Lo and behold they had the lights!! Glad we stopped in!! The price was okay Plenty of parking for a busy location

This is regarding the store at 130th ave se calgary. It is filled with unknowledgable staff who are…read moreabsolutely clueless. There are many of them just hanging out that know NOTHING about ANYTHING in the store. So, I ordered a part online because I cant stand dealing with their incompetence in store. The part was late, so I called the store to find out why it wasnt in yet. The phone rang 148 times before someone answered - this was on a weekday morning. When they answered you could hear people laughing and talking amongst themselves?! Do they just hang out and ignore customer calls? Anyways, they could not give me a reason why the part was not in, so I cancelled the order. Went onto AMAZON and ordered the exact part for almost half the price and it was delivered to my door the following day - FREE. OMG - I will never purchase anything from Home Depot that I can get from Amazon going forward.

Best local appliance repair company! Fixed my Whirlpool fridge and samsung dryer the same day!read more

From the owner: When it comes to dependable local appliance repair in Okotoks, Okotoks Appliance Repair Service is…read morethe company you can count on. We specialize in repairing all major household appliances, including your fridge, dryer, dishwasher, washer, stove, and oven. Whether it’s a refrigerator that’s not cooling, a dishwasher that won’t drain, or a dryer that’s not heating, our experienced technicians are equipped to fix it all. We pride ourselves on delivering prompt, professional service with a customer-first approach. Our team works with all major brands, including Samsung, LG, Whirlpool, Bosch, and Sub-Zero, ensuring expert solutions every time. We also prioritize transparency by offering upfront quotes with no hidden fees and only use genuine, manufacturer-approved parts for long-lasting repairs. Our services include refrigerator repairs, washer and dryer fixes, stove and oven troubleshooting, and freezer or ice maker maintenance. We understand the inconvenience of a broken appliance, which is why we strive to offer same-day or next-day service whenever possible. As a proud member of the Okotoks community, we’re committed to ensuring your satisfaction. If you need fast, reliable appliance repair, trust Okotoks Appliance Repair Service to get the job done right. Contact us today to schedule your repair!

Great people! Booking experience was great. They quoted quickly. Were able to come quickly to fix…read more Thanks!

Alan's speedy response to our request for diagnosis of a defective washer was much appreciated…read more He was very precise and straightforward about what the problems were and how effective the solutions might be. He then very quickly got back to us with exact quotes for each of the two possible solutions, and advised of a multi-week back order for the main part. His financial arrangements are very straightforward and represent good value. In the end we decided to go with a new washer, but Alan really impressed us and we will have him as first choice for any other appliance issues we may face.

We've bought a few dishwashers from Henry. He's the best! Always fair prices, and he really cares…read more So helpful with parts and solutions, too.