Everyone was so amazing and nice! Cristina was such an amazing sales associate helped me narrow down which bag i wanted was so funny and personable as well would definitely come back!! read more

Coach - Accessories Near Me - Las Vegas, Nevada

Excellent costumer service everyone so nice thank I love new collection is cute thank guys

Every time I come las Vegas always has to see what new love beautiful handbags new style alway and very good deals handbags last for year all employees give good service read more

Everyone was so nice and so welcoming. I had the pleasure of getting my purses monogrammed by Eric and he was extremely helpful from steering me in the direction of the proper finish to use as well as pointing me to my future purchases. I will definitely be back. He deserves the world. read more

I have seen numerous videos online of women getting the half flap leather wallet monogrammed with their daughters name as a first purse since it's the perfect size. As I've had many items monogrammed including wallets from other brands I didn't see the issue. I asked the store and they said it an slg item so they cannot monogram it. Makes zero since as they monogram many other items. I emailed customer service and they said they do monogram the half flap. After the confirmation especially seeing videos online of it being done I'll continue to ship other brands. read more

Coach - Screenshot of the wallet being customized online ‍ - Accessories Near Me - Las Vegas, Nevada

I've had two wonderful experiences at this location. The store ambassadors are attentive and very kind. Eddie and Karin (I'm unsure if I remember her name correctly) are especially kind folk. Eddie has helped me twice now and made both shopping experiences enjoyable and efficient. read more

I had an amazing experience with the Retail Associate, Christine. I did not feel like just a number. She made conversation all while being attentive to my needs. She truly made it a nice experience. Especially with it being my first time buying a Coach purse. I ended up purchasing 3 items that day. Thank you, Christine. read more

Went here on the day before my bday to get me a nice handbag. Lady who helped me, Destiny was lovely. I came in looking for a certain bag I saw online, they had it brand new & I bought it as a early bday gift. I was comparing to other brands before coming here such as Louis Vuitton in particular but just not a fan of what they had & for their price & quality of bags. I saw the rogue 25 with snakeskin handles & flowers, the one i wanted anyways. Such a beautiful bag. Eye catcher as well. End up getting it. I def recommend this location, the workers here were very friendly & I did not felt judged at all. The quality of the bags over all is amazing! Smooth leather. read more

Coach - Rogue 25 Tea Rose with snake skin handles - Accessories Near Me - Las Vegas, Nevada

Had a great experience with Eric and his team! I called a day before about an exchange and he made me feel heard and understood! I was able to get my beautiful bag the next day. He was so helpful along with his team members in shift today 9/18 6:20pm! Thank you this will forsure be my go to location! read more

Let me start off this review by saying I'm a Tapestry employee. Having recently joined the company and having been a manger/supervisor in retail for many years I was surprisingly refreshed when I joined a company that did more then just talk about building a family culture full of diversity. They mean it. They are about that life and is one of the sole reasons I choose to join them. And up until now every member of every store from retail to outlet have been so welcoming, friendly and helpful. Except who ever this lady was at the Fashion Show mall Coach location. I visited the store on July 2nd and just shop as always do. I assumed she was a manager because she never introduced herself at all. I never announce I'm an employee unless I'm approached and need assistance because I don't want to waste any sales associates time. I'm usually looking for something specific and I'm sure these associates work on commission, probably, so they can be helping other customers instead of me. Long story short I came in, picked out glasses for my girlfriend and stated that I was a Tapestry employee to which her response was "where's that?" I explained it was the new distribution center here in town and she asked for my employee ID. I gave it to her and she said "oh it looks like you don't get your discount on these" to which I gave a surprisingly loud "woooow". She proceeded to say the glasses were new and I it takes 30 days before discounts applied. I said I didn't believe that was true because somethings just don't get discount like the Coachtopia line which has been out longer than 30 days. The next thing she said was I needed to "announce myself" when I come to shop. I said I announce my self when it time to check out so that I'm not bothering any sales associates. I then proceeded to leave the store and she didn't say anything. I didn't want to point out the fact that she was lying because the reason I went to the store was because I had already shopped online and knew 1) the glasses weren't new and 2) I should have received my discount Now here's the kicker! Two other employees have visited the coach location in the FashionShow Mall and had the same experience ! Told they should have announced themselves when they walked in and the items they tried to purchase was "not available for discount" at this point we can only assume the bitter woman must get commission and must have been upset that she wasted her fake smile on us and decided to tell the fabricated lies! I understand some people only care about themselves and their money but so far everyone under the Tapestry brands have been so genuinely nice. I hate to see one persons bad, selfish attitude ruin an experience with one of our great brands. I wish I would have gotten her name but I'm sure she will continue to rub people the wrong way and oust her self eventually. She does not represent the great values of this company. I'd also like to give a shout out to the stores that have been giving above and beyond customer service since I've been shopping as an employee of the company. Shout out the Coach store inside the Form shops for their fine service and also the north and south Coach Outlet locations that greet me with a smile every time. Thank you representing the brand with dignity! read more

Outstanding customer service by Vadell! I had been looking for just the right new bag for a few weeks and the closest I could find was online at Coach. However, I needed to go in to check it out in person. Their in store options were not quite right for me until Vadell found exactly what I was looking for at another store. Coach has also stepped up their game and they are offering the coolest customizations. Vadell helped me pick out the perfect hardware and placement for me. When I went back in to pick up my customized bag Vadell had shipped to the store for me, he even remembered my name walking into the store. The added fun was also being able to customize the bag tag that is absolutely perfect for me! I am so happy with my new Coach bag and so thrilled they now have so many hip style options across the board. Overall this was an excellent shopping experience and I will definitely be back to try on shoes next time! read more

I had a wonderful experience at this Coach location. Laura was the sales associate that assisted me with my purchase. She helped me find exactly what I was looking for and I definitely plan on returning! read more

Coach - Accessories Near Me - Las Vegas, Nevada

I had an absolutely outstanding experience at this particular Coach yesterday! I came in to merely browse the winter sale and maybe pick a new purse and wallet up if I found something I really like. I was immediately greeted while coming in, and once I arrived at the sale area in the back I was immediately offered help by a wonderful older Asian lady (whose name I never caught or maybe I just can't remember -- I apologize as I would like to share her name for being so helpful and kind). I was looking for a bigger purse as my current Coach purse was a little small especially for traveling, and she helped me pick out the perfect bag and helped me find a matching wallet for it as well! She was unbelievably kind and even offered to monogram my purse for free, which I have never been offered at any of the Coach stores back home in Arizona I've previously purchased purses and other items at before. It really solidified the wonderful experience for me. She was extremely attentive and offered me water and let me sit while my bag was monogrammed. Overall, it was an absolutely wonderful experience and was probably my only good shopping experience as a whole in this particular mall after visiting several other stores. I'm now going to head home with the cutest purse/wallet combo ever and a note to myself that I will absolutely be returning to this Coach in the future. Definitely recommend this place!! read more