Best shopping experience ever!! One of the workers there, Gary, helped me through everything. I came in knowing that I wanted square-toed boots, but being that this was my first time buying/trying on boots AND coming to Boot Barn for the first time, Gary was a huge help. Super happy with my boot purchase, the tools I need to maintain them, as well as their 2 for $80 jeans. read more

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Well, out on a weekend visit in Vegas we decided that we needed new boots and jeans. If you haven't been to this location, you know it can be a little overwhelming at the boot selection. My husband went One Direction while I went the other we were both amused when we basically chose the same boot in male and female styles. All the staff was absolutely incredible answering questions directing us to different styles of boots that we might like among the clothes. I unfortunately can't remember the name of the female that assisted us. She was absolutely amazing going out of her way to make sure that we tried on different boots in the style that we wanted. After selecting our boots, a belt and buckle for my husband a few pairs of jeans we went onto shop for our granddaughter. We ended up leaving with wardrobe for her and pair of boots. This will definitely be on our shopping visits when we're in Vegas. read more

Boot Barn - Shoe Stores Near Me - Las Vegas, Nevada

I never write reviews, and I meant to do the one on their website, but I threw away my receipt. Their customer service is 12/10. The gentleman that helped me had a curly mullet, was knowledgeable and gave me tips to care for my boots. I think his name was Alvin or Andrew, I hope he gets recognized! read more

I've been a loyal shopper at Boot Barn for a long time and literally never had a single issue until today March 27th around 2:18 PM. I want to start by saying the girl who actually helped me at the register was super nice and honestly most of the other employees were fine too but two specific girls working there completely ruined the entire experience for me. They both looked like they were in their early 20s one was wearing a white shirt with blonde hair and the other girl was dressed super cute actually with a white tejana so it's such a shame she ended up being not so nice. I was literally in the middle of a $200+ transaction at the register when my mom and my cousin were walking toward the exit. The machine beeped so the girls asked them to walk through it again to see if it would happen a second time. They walked through again and it didn't beep at all so it was clearly just an error. The girls even said "oh okay you guys are fine" but then as soon as my family started walking away they immediately started laughing and cracking jokes making fun of them. Instead of being professional they were over there whispering loud enough for me to hear and laughing making comments like "oh I should report them" and "omg how did that get there?" basically implying that my family stole something and was going to "play dumb" when they got home and found it. If they weren't actually going to search the bags or look at the cameras to make sure nothing was stolen then the jokes and the laughing shouldn't have even happened to begin with especially after the machine didn't even go off the second time. It is honestly so disrespectful to be harassing someone's family right in front of them while they are literally in the process of handing your store money. I'm not going to spend my hard earned money at a place where staff members think it's okay to treat loyal customers like that. It's a total shame because the rest of the team was great but those two made the whole situation feel super unprofessional. read more

Duplicate review, 1 of 2. Quality/Quantity - Shopping for a new pair of boots. I am really picky and still haven't found that perfect pair... Well, I did find it on one of our trips, in Texas, but I was just too lazy to carry it back. It might have been a mistake on my part. Atmosphere - HUGE locations, yes locations. They have both the "Work Boot Barn" and the regular Boot Barn here. The regular brand carries fashionable boots and serves the cowboy, ranch person, rodeo person, also the avid outdoorsman, thrill seeker, hunters, and fishermens.. Also available at both locations - Western wear, fashion, outdoor gear, etc. Service - Both locations have an amazing service program. We were greeted often, from almost all the employees. And we were asked several times if we needed help, etc. Price - Reasonable priced. The boots I'm looking at range from $300 to $1000+. Owner Comment - Congrats on your success since 1978. read more

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The family wanted to look at some Cowboy Boots the other day , so we came here and another place . This place has a much better selection of boots , shirts , hats , and other items . I remember years ago there were more cowboy stores like Sheplers in town to go shop at . Of course that was when we had more dance halls too like Dylan's on Boulder Hwy , Cheyenne Salon on Craig Rd. , and Sam's Town and Gold Coast also had dance floors . That was a long time ago like the 90's . Of course we still have places like Gilley's , Stoney's , and Saddle N Spur . You can get stuff anywhere from the flashy expensive stuff to the more practical and lower priced . They sell all kinds of accessories too like jewelry , belts , etc . They have another building closer to the street that sells all their work boots , apparel , and accessories . I found the employees to be friendly and helpful . They also have a place to steam and shape your cowboy hat to your liking or if you have one that has some warping issues . read more

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Who doesn't love a boot barn. Service is always off the hook! So much merchandise to choose from I can spend so much time and money here.

We had Diane at the Las Vegas store... What a wonderful experience working with her.. She was so helpful with my selection and then assisted my husband with his. I had gone there 2 weeks prior and the sales person was not friendly and ended up ordering on line.. Was not looking forward to having to return my item and then we meet Diane.. Will only go back on her work days... She made our shopping experience and happily spent more than we were expecting to. Happy customers.. Thanks Diane read more

I really like the fact that Boot Barn has its own work wear store separate from the other building which has all the western wear. I look more for the work wear items anyway when I go into Boot Barn so this was perfect for me. I've driven by this place countless times as it's diagonally across from the Bellz Premium Outlets. (Long time Vegas visitors and locals will know what Bellz is). We finally went to check it out and their selection of Carhartt was really good. I was looking for flannels and/or pocket work tees but they didnt have anything that stood out to me. Employees greeted us when we walked in and asked us if we needed help a few times. We ended up not buying anything at this time but I certainly plan on going back on subsequent trips just to see what new items they may be carrying then. Check them out for sure for your work wear or rugged clothing needs. read more

Amazing experience! Looked for a boot pair for 45 minutes and Shayla and Melynda to the rescue! Best customer service I've had in a long time! Definitely stop here for the clothes/boots and stay for the service! read more

Boot Barn - Shoe Stores Near Me - Las Vegas, Nevada

I shopped Boot work, it had a lot of Sale item selections. My purchase in XL etc sizes were needed and they had what I needed. Staff so helpful. read more

Good selection of boots of course. Clothing and everything else they sold used to be great! good quality but over the years..probably when they sold they must have started buything from china...quality went straight into the toilet ..as did many other places. They are good for hats..buying and usually have a good shaper in there. read more

FIrst time for me in a Boot Barn. This place was huge. They have so many different varieties of boots its a nice selection you can choose from. All kinds of styles and colors. They also have cute clothes for woman. Also a good selection of hats... I will be back again to do more shopping here. read more

Great customer service from Cali! Will be shopping here again in the future. Great boots and even greater prices! read more

Boot Barn - Cody James - Shoe Stores Near Me - Las Vegas, Nevada

Love the newish (6 years) store! It's huge! Everyone was very kind and willing to help but also not pushy or annoying. One of the employees,Will, helped me find the right hat size. Very clean and organized read more

It's true when they tell you to "never say never"! This saying has applied to me quite a few times in the past, but not as much as it does now. I never thought I'd be wanting to purchase a pair of cowgirl boots, but here I am at Boot Barn aka boot heaven! Any boot you could possibly imagine, can be found at Boot Barn. They carry a wide selection of brands and styles, all of good quality! Lucchese, Ariat, Justin, Dingo, you name it, they have it! Seriously, I could've spent forever in here. My first experience was great. The customer service is superb! Having absolutely no knowledge of boots at all, Liz and Nicole were more than willing to answer our questions, explained how a boot should feel while wearing it, and even helped to find our perfect fit! Thank you, Liz and Nicole! P.S. Is it just me or does anyone else love that smell of leather when you walk in? read more

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The worker was not will to help me find a boot I need it for work. If the 1st one was not the right one. They are lost. Had to repeat every time to see if another store had it or if they had other boots. That would work. It was like pulling teeth. Will never go back. read more

Barely a selection of women's work boots.. not enough sizes or styles of steel toe.. was told I can't order boots to store with my voucher and can't use my voucher on line.. one more way women get screwed read more

I was in a bind to get some quality, western wear boots and a hat. Walked in met with a gentleman named Scott told him what I needed. He personally walked me around the store. Help me select all of the right products - shirt, jeans, belt, boots, and a hat all perfect quick and easy. Thanks so much Scott you made this fast, all the right stuff and easy I would highly recommend. read more

One of the finest Western clothing & boot stores I've ever been in. The clothing, boot and cowboy hat selection was one of the largest I've ever seen. all the associates were extremely knowledgeable and helpful in my selection process. I'll definitely be back. read more

I have been in here several times. I've always been greeted and made to feel welcome as soon as I walk through the door. They have a large selection of work boots. Everything from moderately priced too much more expensive. Most recently I stopped in to get some new boots for work. Lacey was very helpful. She took the time to help me find exactly what I was looking for. I'm sure I will continue to visit this place anytime I need new work boots. read more

Great selection and impressive store. Stops there. If you aren't dressed for the rodeo, don't bother getting any service or help of any kind. Came from work to buy a few Pendleton's and a few other items. Didn't think at $160 per I would have to beg to get help. Store wasn't busy, but 3 different employees found a way to ignore me after I asked for a certain size or style. I asked if they could look up whether they had a particular size or shirt. Told me it's either there or it isn't. Had to do a return, another day and same experience. Went across to the work wear boot barn as well, hoping for a better experience. Not even close. 2 stars for size of store. Nothing else positive to say. No hospitality, no smiles, no help, no customer service. Rather spend money anywhere else. Sad. read more

Great service, the employees were very nice and extremely helpful. If one wasn't able to find the item you needed they would make the process of ordering and shipping to one's house easy read more

The staff are always really friendly and I've never had issues trying to track down the boots I've seen online. Definitely recommend this place for boots and their loyalty program worked in my favor which makes me love them even more!! read more

So disappointed! Here we have the best selection of boots and Western Wear, but you'll be spending $100s if you're shopping for a full new outfit when you shop here. There are no competitors left in town All Sheplers are now Boot Barns. I think they should give the locals a discount, because these are definitely tourist prices. In my opinion, you should browse and try on here, then take note and go on-line to find them cheaper! read more

Boot Barn - Their mortgage increased and so did their prices! - Shoe Stores Near Me - Las Vegas, Nevada

I went in to have my vintage cowboy hat shaped and Michael was very knowledgeable, kind, and wise. I was extremely happy with his professionalism. Also, the entire staff was very sweet and friendly. I left the Boot Barn feeling like a dope cowgirl! I made a tik tok with my hat, shirt, and jewelry!! I also made the pic of me wearing my outfit my profile pic lol Thanks guys!! I'll be back for some boots!!! read more

Boot Barn - Outfit from Boot Barn - Shoe Stores Near Me - Las Vegas, Nevada

The only aspect of this store that resembles "Western" is the line by the cash registers that resemble stockyards. Otherwise, you can't just put a hat on Grandma and call yourself cowboy. This store is in sharp contrast to the Summerlin store. Where the former is laid back and mellow, the latter is hectic and frenzied. It's bellybutton to butthole with tourists. And you can't even ask a question without standing in their goat-rope line. The answer to everything is..."Stand in line." But I only have a question..."Stand in line." Where's the..."Stand in line." And after you've gone through the maze of lines, they can't answer half the questions anyway. I did look around and felt as if the was the factory-seconds store. Most of the items seemed to all have small flaws in workmanship that made me feel as if this was were they dumped and flushed the not-so-good merchandise off on the tourists. I'd drive to Dallas before coming back here. read more

Really nice boot selection!!! I have been on the hunt for red boots for awhile, and I had tried on fancy Stuart Weitzman red suede boots at the Premiere Outlets and sexy as they were, they were almost $300 and the saleslady had to practically pull my leg off to take them off...I decided if I can't put on and take off a boot on my own, it ain't worth the money!! (and they were a half size too big). ..anyway! I had been jean-hunting and a sales associate at Francesca's mentioned Boot Barn when I was in there and I felt there had to be a way to find red boots at a boot barn! The web site is very thorough with stock and pricing, plus customer reviews...I found affordable, beautiful red boots online and went in on Sunday to buy. I found my size, tried them on, did not get hounded, admired the Cowgirl look with red suede and leather plus chain + good price, and went to buy. No one helped me though and 2 women fought with the cashier over the commission which I found annoying. Nevertheless, it rained all week so I cannot wear these hot boots out just yet! read more

Excellent service and a great selection. Rick was very helpful, he gladly helped and explained my husband how a pair of boots should fit and feel. My husband came out with his first paid of cowboy boots! read more

I recently purchased a Jason Aldean hat and Michael, the hat specialist there, was so informative and patient while sculpting it to my exact style. I'm a perfectionist at heart and Michael went above and beyond to make sure I was 100% satisfied with my purchases. I am so grateful for this experience and to have my first "custom fit" hat. Thank you Boot Barn and thank you Michael for such a great experience!!! I would definitely recommend Michael and I will be back to see you again!!! read more

So I'm giving this store and the Western store a one star. I had the weirdest experience going into the work store. I was ignored by all of the sales associates. I believe I was ignored because I was a female looking around shopping because there was a men that had just walked in and the sales people went right past me to ask if they needed help, not me. I mean I'm looking for some work boots because I WORK. Same thing sort of happened when I went into the Western store just to look around and sales people were just looking at me like I was an alien. Are used to shop at a boot barn in Los Angeles and I'm known to buy three pairs of western boots at a time at $350- a pair. No I didn't dress Western and no I don't dress like a work man.. sorry I came in wearing yoga pants and a sweater. Not taken seriously. I will never shop here or send friends or family here. read more

Worst customer service ever. What was supposed to be a fun birthday boot shopping experience was Damn near ruined by the terrible lack of customer service that we recieved from this location. Just order boots from Amazon or Zappos and guess the sizing. You can return them for no charge and get the correct size sent to you. It's more hassle , but still better than dealing with these incompetent turds. read more

The Boot Barn in Las Vegas has come to be one of my favorite attractions of the city! With over 50,000 boots you can easily spend a full day here! And Mark is your go to guy. He can tell you everything and anything you ever wanted or needed to know about cowboy boots. Besides the boots, they have some pretty awesome clothes, home goods, and accessories. You can't possibly leave here empty-handed or footed! Great for guys and gals read more

Boot Barn - Shoe Stores Near Me - Las Vegas, Nevada

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If you're looking for a new pair of boots, a cowboy hat, or bolo then Boot Barn is the place to be BUT If you're looking for a good time or at the very least a smiling face you're not going to find it here. Rumor has it Murkey Dismal is actually the manager... If you don't know then peep the link below. http://www.rainbowbrite.net/characters/murky.html read more

Western clothing retail is dead in my own city. Its hard to find a good spot to go and buy a western shirt or some real boots. So when I travel I am always looking for a good western wear provider. This place ranks up there with some of the best. Isles of boots, you bet, racks of shirts and shelves of jeans, absolutely. On my way to or from the airport, just a sweet bonus. I pop in here whenever I get the chance, last time I was able to pick up a few things I needed in less than 10 minutes. I wish I could spend more time in this place, it has a great vibe. Also the people who work here go above and beyond, great customer service. read more

Terrible experience today with rude employee named "Flo"! She was patronizing and insulting to the level that we decided to take our business elsewhere. Previous reviews here by others on 1/15/14 and 6/6/14 reflect similar issues. As local Las Vegans we are appalled that someone could be so rude here in a town that is based on customer service and customer relations. Who trained her, how is she still mixed in with customers? Who is in charge? She was so rude, I wrote a full page letter to corporate customer service. read more

We're leaving the airport in our rental car, and we're about to turn right on Las Vegas Blvd. And my friend gets really excited at the sight of "Boot Barn." I smile, agree that we'll stop by if we have time on Sunday before our flight... And then Sunday comes, and we do have time, and we end up there, and I'm totally impressed. I suddenly feel like I NEED a cowboy hat more than anything. (I'm not exactly someone who has any reason to own one- trust me.) I also want cowboy boots. And a big belt buckle. Something about the store really makes me want to buy everything. And the guy working there was SO helpful. He told us about various hats, and how to take care of them, and when my friend picked one out he said, "That there is a beer drinkin' hat." She was pleased. My other friend mentioned that her father's hat size was a certain size, and said attendant asked if her father was Stewie Griffin, or was featured in the Macy's Parade, because that was an unreal head size. He was pretty hilarious. I didn't buy a cowboy hat. But I really really wanted one. And it was a great way to kill some time before our flights. read more

*to the tune of Nancy Sinatra's "These Boots Were Made For Walking" I keep saying, I need some boots, for me Something, snazzy, to go dancin', but I digress I've been shoppin' where there's no good boot shoppin' Until I found Boot Barn was the best. These boots I have, people are talkin' And that's not all they do Shirts and western wear are there all for you. I walked in, to rows and row of boots Vicki helped me, she was just the best So many were on sale I couldn't believe it And left with a pair, cheaper than what I'd have guessed. These boots I have, people are talkin' And that's not all they do Shirts and western wear are there all for you. Are you ready boots....? YES! read more

Boot Barn work wear have great stuff. The staff is so great and friendly. They are so helpful. It's worth the drive for me.

Staff are friendly and the supply is plenty. Disappointed with the large prices tags. :-( They will honor military discounts and their rewards system is very comparable. read more