The staff here is wonderful. They welcome you in with a smile and share any current promotions. This location typically has some sort of promotion in addition to the standard discounts. You can find a full selection of bags, shoes, jewelry and even some clothing and accessories. It could be the layout, but this store seems to have a much larger selection than other stores in the North Georgia area. Of all the stores at the outlet, this one has the most consistent customer service experience and that sets them apart in the best way possible. read more

Came in here looking for men's slide shoes at the end of July. Found a pair of nice ones, but they weren't comfortable. The whole store was clean, and they had a lot of nice merchandise, but most of the items were geared towards women. There weren't that many items for men in this store. The employees were very nice and welcoming, asking if they could help me find anything. The quality of the items is very high, with high prices to go with them, even at this outlet location. read more

Coach - Coach storefront. - Shopping Near Me - Dawsonville, Georgia

So I went here a month ago I think and I was at the cashier it was okay until one of the coworkers her name was abbey started talking very rudely to the the coworker next to her....i didn't know what to do but she was very rude to her coworker and I had to witness that. She told her co worker to worry about herself and that she has been there longer than her in such a disgusting high raised voice. I felt so bad for her coworker because I can tell she was trying to remain professional but abbey was indeed not. Honestly very immature and disgusting behavior I wanted to say something read more

When I think about Coach. I start hearing Jill Scott and Anthony Hamilton's song "So in Love With You" in the background..... I was headed up to Helen GA on St. Patricks day to celebrate with my cousins. And no we are not Black Irish. But their B'Day's are on March 17. I was leaving from a friends house and my GPS took me the "Back Way" to Helen. It turned out that this way was via GA 400. And what is on GA 400????? NORTH GA PREMIUM OUTLET!!! YAY BABY!!!! I think that GPS is my new BFF.....Any way. This is my favorite Coach Outlet in Georgia. I can't say enough good things about this place. I left with 5 bags and they had the nerve to now carry shoes. WHAT????? Shoes???? So I grabbed a pair of shoes too. I was like a fat kid in a free all you can eat candy store. Lord. It was such a wonderful feeling.....Okay. Had a moment there..... I'm back now. From the moment I entered the store I was greeted and treated very well. There were about 4 employees always walking around there to answer all of your questions. I got bags for myself and my sisters.Yeah I over did it a little on this trip but I haven't treated myself in a while and my sister's birthday's are approaching. Just stop by if you are in the area. Even if you are at NorthPoint Mall driving the additional 30 minutes or so is well worth it. You may want to do a Google search for coupons or check the Visitor's Center to see if they have coupons available.....So In Love with You. So In Love with You. So In Love with You. So In Love with You! read more

A couple friends and I decide we need a mini shopping spree. We all jump in a cute little Jetta and head north to the North Georgia Outlets. "Coach" is the only thing I say once we finally find parking. I think I was born to be a Coach chick. I love how coach is taking their line in new directions and adding color. Coach + Pink = Me =) Now as Alexa mentioned most of the items sold in the outlet store are last season items. But as I say "fashion is like a wheel, last season will ALWAYS become this season again". I was a little disappointed being that I have my eye on "The Hamptons" bag, which I didn't find anything even resembling this bag in the store. http://www.coach.com/content/product.aspx?product_no=11438&category_id=1750 I give Coach 5 stars for the simple fact that I love Coach. I reccomend outlet Coach shopping when you are buying a small clutch or a wallet. I wasn't impressed by the collection of shoulder bags or totes. This could've just been an off day, but when I leave a store stocked with bags without a bag, there is a HUGE problem. read more

The associates here were friendly enough. I received a warm and friendly greeting as a I entered the store. The associate handed me the usual sales coupon. For this particular visit, it was for 50% off with an additional 30% off clearance. The clearance selection was mediocre. I didn't see any wallets on clearance, just really over-sized bags. Regardless, I ended up leaving with my all-time wallet that I wanted forever and a wristlet. :\ Well, on the bright side, I got 50% off my entire purchase. Lol. Their overall selection was pretty okay, but I think the other outlet location is a tad larger. Perhaps. Parking was plentiful of course since this is an outlet. Coach is located towards the Nike end of the complex so shoot for that as a reference point. read more

I love coming to the Coach outlet. You allways find amazing deals and the staff is always so willing to help and check their stock in the back of the store. On this particular visit I entered the store and was greeted right away and notified that the entire story was 70% off plus another 20% (WOWWWW). I showed so much restraint and didnt buy anything; since I was really just accompanying my sister. The deals are allways amazing. I definitely reccomend coming here for your coach needs. You are bound to find a great deal everytime. read more

THERE IS NO SUBSTITUTE FOR THE TIMELY CLASSICS! When it comes to accessories, a pop of color or interesting texture will always be the exception rather than the rule because on a daily basis I just need a simple classic well organized bag. do not want a pebbled texture, gold hardware or any type of embellishments. Simple,yet so difficult to find. I am at my wits end because I have been looking to replace a favorite bag (that I gave to my daughter), for at least two years and it has been a challenge. ***Once your daughter gets out of that "tomboy" phase, you will find yourself letting her have any feminine thing she wants but think twice because once it's gone, it's gone! :( I love my baby but i want my bag back! Ugggghhhh!! The problem with Coach is that they either go too trendy or two boring. They are currently in their butterfly phase where many of their current bags are embellished with sculpted butterflies. Now this is great if you are thirteen but as a mature woman, I simply cannot embrace this trend. Their basic black bags were just too boring and really did not interest me. The good news is that they were offering 50% off of their bags so if you find something of interest, you are in luck. ***If you want something classy and classic, you will probably have to stick with their flagship stores. ***The one thing you will always find here is great customer service so it is always worth a visit. read more

This Coach outlet was a little underwhelming to me, but maybe it was just the timing that I was there. I had a 20% off coupon, so I definitely didn't want to leave empty handed...but nothing was really calling my name. After walking to store like 4 times around, I finally started liking a little hobo/duffel bag. Pearly Pink or Pearly White was the hard part, and Large or Medium was the other difficult decision. Although the sales lady suggested the larger bag, I decided with the medium...I just don't want to carry THAT much stuff. I ended up finding the cutest pearly pink wallet to go with my pearly white bag, but there was a slight mark on the bag....ugh! Of course there weren't any other ones, but they decided to give me 75% off the original price, which was about $30 off the discount price. Score! If I am in the market for a new bag I will probably check this place out again, it's only about 30 minutes away from where I live so it's not too bad. I'd recommend it, but don't go with your heart set on finding your dream Coach bag...chances are you won't.....but you might find something else :-) read more

I managed to zero in on the only all pink bag in the place within minutes of walking into this overly packed store, but once I had it in my hot little hands I wasn't letting go for anything. I hoped for more pink choices, but it's probably a good thing that I didn't end up needing to buy more than one pink bag. Yes, I said NEEDING. Instead I spotted the cutest blue bag I just had to have and passed on the black and white one I really liked. I'm not a huge purse fanatic, so to leave with two was a lot for me. But the deals were ridiculously good and I fell in love with both bags, so it's an all around win. Oh, and for a stupid-busy retail store during back to school weekend the service was surprisingly great. read more

Great Coach outlet, and I've been to a few! Of course, I must remember NOT to go there during the weekend, total chaos! Great selection of handbags, in all sizes and colors, a smaller selection of scarves, clothing and shoes! I never leave disappointed! read more

Awful customer service and rude manager. Tried to exchange earrings that were poorly made and was told they don't have a warranty on their jewelry??? Manager talked down to me the whole time, as if I was trying to pull one over on them. Very odd. Ma'am you work at a Coach outlet. read more

Items at this store looks like used ones and also even if the item is unused and original receipt is there after 30 days they don't allow exchange or return.Watch out for their tight return policy. read more

I went in to see if they could clean my purse (as it had a stain on it) knowing the chances of them getting the stain out would be slim. They were beyond amazing, after not being able to get the stain out, they offered to do an even exchange and allowed me to pick out a new purse. I have always been a coach fan, but honestly this went above and beyond if any expectations I had. Everyone at this store is always so friendly and helpful, this is what keeps people coming back, I am definitely a loyal customer after this. read more

I never leave this store without buying Something!!! wristlets for $33... day planners for $40...I mean this is the place to go if you love coach and love it at a discount price..handbags are usually prices as low as $100-$500.. Although you wont find the newer items in the store ( I have yet to find much of the legacy collection there) It's a great place to pick up some great bags on a whim! read more

I went in to this store on 7th september. They had nice selections of products. For example a wristlet for $25, lanyard for $19, slingbags for $129. I do see new designs there and most of the designs is nice. A friend of mine scored a good bargain. A backpack for $100ish. I only got the lanyard which i have been wanting to get. Staff was not as friendly as those from other stores but it was ok i guess. Didnt expect much from coach premium outlet stores in terms of service. I wouldnt go back there just because i dun feel comfortable with the service. read more

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Consistently the worst customer service EVER! I purchased a bag and the shoulder strap began to come apart within 4 - 5 months. I took it back to the outlet for repair or replacement and was basically told "too bad." REALLY?! This is a $300 bag, regardless of whether or not I bought it on sale. I know for a fact Coach stands behind its brand. The people at this store just refuse to be bothered with something as simple as CUSTOMER SERVICE. I called the 800 number and it was resolved in minutes, I didn't even have to pay the shipping. There have been other times and instances but that one is the most recent and the straw that broke the camel's back. I have been a loyal Coach customer both in the retail & outlet store for many years. This particular store is why I REFUSE to buy another Coach product. read more

I had a great experience at Coach at the North Georgia Premium Outlets. Melissa assisted me with a purchase for a weekend tote and it could not have been better. With a great selection of men's goods this location is certainly a destination when I visit the outlets. read more

This was the best Coach outlet store I have been to. All really new stuff. The prices were fantastic and the staff was really great about helping you with final price math. That particular day there was an additional 20% off. Wahoo! The store is very spacious and clean. I highly recommend it. read more

I have to give this store five stars. I went around Thanksgiving, knowing it would be horribly crowded, but was with my sis in law so we had to go. The place was crawling with women shopping, 50% off everything in the store including clearance! I cannot say how impressed I was with how organized the store was and how friendly, patient, and helpful the salesgirls were. Not one of them seemed frazzled or stressed. It was a fun shopping experience considering I'd never been to a Coach outlet before. read more