Awful, incompetent, unreliable. Has left us stranded without a clean pool on multiple occasions (at times over a MONTH in season, pool turning green, had to find others to come and rectify) with a myriad of lame excuses. Over-did simple repairs that had much simpler and less expensive solutions.
This year half way opened our pool, never got it fully up and running, and never came back. Had to find a new service, didn't get to use our pool for first part of the season.
Installed a new heater at the end of last summer (we hoped to extend the season), promptly broke the electronics by mis-wiring it, then promised many times to get it fixed, and almost a year later it is not working and we are stuck finding someone else to try to get it working...spending more money. read more