I wrote a review detailing an extremely negative experience and copied it on Yelp, Google, and…read moreFacebook. Just be aware that if you dare to write an honest review about Shaggy Dog, she'll sic her friends on you to hound you all over social media and then have them write false positive reviews using pictures of her own dog.

If I could give zero stars, I would. Do NOT leave your pets here. They leave the animals in kennels…read moreall day with no lights on in the building. They don't answer their phone, and they won't even show you your dog until you pay. We ended up having to call the cops because the owner refused to show us our dog was okay, even after we told her we suspected abuse/neglect, and she even tried to refuse to release the dogs to the cops. I now have to take my dog to the vet for a physical examination to make sure she wasn't abused. Less importantly, she got a bath before we brought her in, and now smells like rotten sewage.

Dog has been groomed here over 20 times with no problems and all of a sudden because he is a…read morepitbull they won't groom him. Wasted time driving here.

Like this place. They have bones with meat on them He…read moreloves 'em. And they also carry the catering size of most treats.

We have brought our French bulldog Patricia there several times and she loves it and they love her!…read more She always comes out, looking great, trimmed and bathe with a little scarf!

Wonderful experience at this grooming shop. Staff was very friendly and professional. My dog's…read moregrooming was done well - exactly what I asked for. They handled my dog well, and I was completely satisfied with the results. Prices were reasonable for the quality service. Do recommend.

5 stars for customer service, 1 star for cleanliness. We needed an FAA-approved pet carrier so that…read morewe could take our cat on a plane. When we arrived, there were a wide array of carriers available and we weren't sure which one to buy. One of the store employees went above and beyond to help us find the right carrier, even going online to double check our airline's size regulations and recommending other items that we might need. She also opened up another register to personally cash us out rather than have us wait in line. I was surprised (in a good way) at how much she was willing to help us. The store is apparently being renovated right now, but the dust and dirt is out of control. I worry about the birds and small animals in the store breathing that in 24/7, as well as the employees. The carrier we selected was absolutely covered in dust and dirt, to the point that the employee who helped us got a duster to brush it off for us and it created a huge cloud. Everything we bought from the food and water bowl attachments to the carrier was covered in a layer of dust and dirt. Also, the floor is unsightly and in disrepair. I hope that it's included in the renovation project, because it really needs updating. Even with the renovations in progress, the level of dust and dirt on the merchandise is unacceptable. There needs to be at least one employee dusting and facing the items on the shelves daily. I've worked plenty of retail jobs, and most of my former managers would have flipped out if our merchandise was that dirty, renovations in progress or not. I would shop here again, but not until the renovations are done, the shelves and displays are wiped down, and the merchandise is properly cleaned.

Dog Grooming: Things started out okay with one of the groomers, but it got worse over time. The…read morewomen in the area (no men) spend their time laughing, joking, gossiping not paying close attention to their dogs. No management cameras to monitor groomers. First couple of appointments were fine. Then, on the first bad occasion, the groomer used a shampoo that made my dog's hair fall out in small clumps. When I questioned her, she said that my dog probably had an allergy. Okay, I can understand that might happen. The next appointment, when I returned, my dog's fur had been gouged on her backside by clippers (this was later verified by a groomer at a professional salon). When I asked the groomer what happened, no apology, no explanation, just "It'll grow back." I was not happy and when I questioned the groomer about why it happened, I got no plausible explanation. I left and decided not to return unless absolutely necessary. I do not recommend PetSmart for dog grooming. There's too much staff playtime going on instead of paying close attention to the dogs. Managers are not monitoring the groomers. Sadly, PetSmart could be a top-notch company with great employees, but the people chosen for this location are poor examples of professionalism.

Well definitely as a store! Very nice to have in town. As…read morea groomer - went for a brush out because that is the hard part--- let's just say it was subpar and not a bargain. Covid hit when my pup needed class so they were not offering it even outside....? That seemed odd as well. But the pandemic was a disaster for everyone so cannot knock them. Overall I just consider them a pet-store for items. Ooooohh 1 plus The store did offer free pics with Santa and emailed them to you last year‼

took my dog to get her nails trimmed. my dog does not like having her paws touched so I stayed in…read morethe store and heard Jessica screaming at my dog, then she proceeded to tell me in the rudest way possible that I need to take my dog to the vet and get trazadone because that's the ONLY way she will ever cut my dogs nail again. Jessica is extremely rude.

Informed workers about the dead fish. They didn't care and brushed us off coming up with excuses.read more

Can't take credit for all the photos. Pet Supply sent these to me after I dropped my baby off for a…read morebath which was a much appreciated touch. Staff there were so kind and caring. We brought our senior dog in for a nail trimming and the following day brought our wild child in for a bath. They were patient with our senior dog and took their time. They were great as well about scheduling a bath when our dog adverse dog could be alone. Only draw back was a couple came in as walk ins for nail trimming with three dogs. But they handled it like champs. Would highly recommend Pet Supply for Grooming.

Sooo happy with my decision to bring my pup to this daycare. The staff is friendly and…read moreknowledgeable about a variety of dogs. The size of the building allows for indoor and outdoor space to play. They treat every individual dog as if they are their own. Price is better than other daycares I've seen. Can't say enough good things about Blue Collar!

From the owner: We provide dedicated, compassionate animal care that allows pets to stay in a supervised and fun…read morehome environment while their owners are away. We are proud to give our pets the highest quality care and are committed to ensuring the comfort and well-being of every animal we look after. Contact us today to learn more about our doggy daycare, doggie day camp, and dog grooming. Other services include: Dog Daycare Syracuse NY 13214 Dog Sitting Syracuse NY 13214 Dog Care Services Syracuse NY 13214 Puppy Daycare Syracuse NY 13214 Enjoy the day and have peace of mind knowing your pet is in good hands. We understand every pet is different and will work with you to ensure your animal has everything it needs to be happy and comfortable. We look forward to providing you dog products, dog vaccinations, and puppy daycare.

Shopping while Black. I was at the Petco in Auburn New York (#02784) between the hours of 6:45pm…read moreand 7:00pm. The employee (not the one who has purple hair) followed me around the store and positioned herself so she could watch me. This occurred from the time I walked in and stopped and sung to the birds yo the time I went to pick out cat food in the back of the store and when I was looking for cat toys. There are way too many alternative places to shop to be harassed while shopping. She acted like she was putting things away, everywhere I went. It's an age old trick. If I wanted to steal something I would send in a white person who would get away with stealing everything but the animals--per a white woman I know who had walked out of stores with racks of items because the store employees are too busy watching Black people to watch her. I have my own business and I have a Masters degree. I would NEVER give anyone the satisfaction...but I will NEVER shop at your store again.

The enclosures that they keep their frogs in is straight animal abuse. Frogs need a water dish with…read morea heat lamp and a uv lamp to mimic the sun. They need a certain level of humidity and heat. At this location they are keeping the frogs in a tiny box with some moss and that's it. No water bowl or anything. Nothing to climb on and no heat lamp. This is so disgusting and they should not still be getting business since it just encourages treating animals like this.

Pet Supplies has the best selection, great prices, and an amazing staff. They always have…read moreeverything I need for my pets, and the team is friendly, knowledgeable, and happy to help. Shopping here is always a great experience. Highly recommend!

Carley is an amazing groomer. She takes her time and was very patient with our two Goldens , Izzy…read moreand Chief. Thank you so much!

Had a bad experience tonight before they closed. The area I needed a couple of minutes in, since I…read morehave a new pet, was very busy. When it finally cleared out, two workers practically shoved their way through the aisle to straighten up. They probably have to do this duty at some point before close but they took a long time and were in my way, spent the whole time talking loud about random things. This made it very difficult for me to read and decide on pet products. :( They offered no help or greetings and made me uncomfortable and feel panicked. Touching the cans seems like a one person job Especially in already overcrowded aisles. The customer service was nonexistent. While in line a totally different worker was standing on shelving touching products in the same way... probably an end of night duty but it was very rude and uncomfortable while the line was wrapped around and full of people waiting and waiting. I'll stick with Amazon !

A very good location and whenever I'm in a new city the first thing I'm looking for is the local…read morePetco. I was happy to find that there is one just a few blocks from me. It is a big store with a lot of inventory and white selection. Service was very good but it took them a while to find that some time to help me. I understand Waiting few minutes but not 15. At the end I took what I thought I needed and left hoping that I will come here when they will be less busy although they weren't that busy when I came here. I would return to dispatch go I just gonna do it in the earlier time of the day.