just now We have been customers of Eastern Propane for about…read more7 years. Eastern is the best in the area for sure! This past weekend our propane tank decided to release pressure and it was a scary situation. Justin came right out and assessed the situation and explained what was happening, and assured us that we were not in any danger, thank goodness! He ended up taking the tank (by himself!), took pictures of the damage, and was back the next day with another tank. He definitely is an exemplary employee and deserves a 10 star rating!! All in all, Eastern is an excellent company.

So as a widower whose wife used to handle the utilities I feel really taken advantage of by Eastern…read morePropane. I hate bills so I did a pre-buy in June for 2.05, paid in full. Then in July the association got an offer of 1.94 on a prebuy from Eastern. Since I had not signed the original contract they honored the price, but were really vague about how the credit would be applied and refused to mail me a check for the difference. If Mr Clement and Eastern need my $102 that bad u feel sorry for them. BUT IT GETS BETTER..,actually worse. Dead River approaches the association and offers 1.79 a gallon. This is a warning to read the prebuy contract(who does really)with Eastern. In a rude way I was told you're locked in...nothing we can do. Plus "we don't know how Dead River is doing it. Really. Either Dead River is a much smarter more efficient company, or Eastern essentially said too bad dummy. Great way to build a customer base. BUT WAIT I said that I wasn't feeling very warm and fuzzy with Eastern so I asked what happens if there is a balance at the end of the season. Now bare in mind I had already told the girl I would no longer be a customer next year. She said we will apply it to next year, but if I insisted they charge a .50 per gallon fee. So something I paid for gets docked for what? Greed I guess. So stay away from Eastern, cash...not the customer...is king.

Beaupre installed our propane tank 11 years ago and just installed a propane gas log set into our…read morefireplace. Neat, polite and efficient. They return calls and show up when the say they will.

From the owner: Beaupre Fuels is a family-owned heating oil and propane company proudly serving Biddeford, Saco,…read moreOld Orchard Beach, Kennebunk, Wells, Scarborough, and surrounding Southern Maine communities since 1947. We specialize in reliable heating oil delivery, propane delivery, kerosene, tank monitoring, heating system installation, furnace and boiler repair, preventative maintenance, and 24/7 emergency heating service for residential and commercial customers. Our experienced team is committed to dependable fuel delivery, competitive pricing, expert HVAC service, and exceptional customer care to keep Maine homes and businesses warm year-round. Located in Biddeford, Maine, Beaupre Fuels has built a trusted reputation for quality heating services, fast response times, and personalized local support for more than 75 years.

Let me tell you about my experience with Wolfeboro Oil, now a part of Eastern Propane and Oil…read more.. We are NYer's for now, but are going to be spending 1/2 of our time in the home we purchased last week in Wolfeboro. Today is Tuesday and we moved in Friday. This home has a very complex mixed system (radiant and baseboard) with 5 zones, old parts cobbled together by the builder, etc. It is a potential nightmare. First, I called the office and spoke with Jody and set up an account. She was awesome and helpful. I explained to her that I was concerned about the heating system and needed some help understanding it. She said "you need Troy, I spoke with him and he knows that system". Today, I meet Troy Glidden. He had called me a few times and he said he'd be able to stop by and walk me through things. So Troy just left, and what a top notch guy. He spent 30-45 minutes walking me through things, and I have a feeling that since the system is going to need some attention - that we are going to get to know each other well. He is a thoughtful, nice guy and he knows his stuff. He's going to be back to do a tune up and we will be addressing some issues with things here as we go. Troy is very impressive. Oh, and for today, no charge...he came out because I was a new customer and he knows the system. That doesn't happen in New York.

Overcharged, overpromised, underdelivered. I would not recommend this company to anyoneread more

I have been a customer of Champagne's Energy since 2017. I have never had an issue getting my…read morepropane delivered--even when the weather was atrocious! Additionally, their customer service has always been professional and friendly. I have called them out 3 times for repairs to gas fire places and my gas water heater. Each time, the technician was efficient and friendly and they did not charge me more than was fair. I am about to sign a fixed-price contract for the 3rd time. This company is solid and I trust them...my trust is not earned easily.

They are just so friendly and easy to do business with. I'm an elderly single woman living alone…read more During the recent power outage I had no heat or hot water. I called and they were here the same day. Champagnes is a great company and is very helpful.

We just installed a generator, and the company we had contacted for propane on the day of the…read moreinstallation simply didn't show up - despite our being told that the propane would be delivered "first thing in the morning." They supposedly had an emergency. (See below about how fast they returned my call when I cancelled their service.) I contacted Waltz in a panic and, once they ascertained that we owned our tanks, they were able to get to us the same day and within a few hours and, after ensuring that everything was as it should be with our tanks, filled the tanks. I want to add that - as opposed to the former company, who did not respond to my emergency call inquiring as to where they were and ONLY called me back when I left a message saying they were no longer needed (and they called back seven minutes after *that* message) - each and every time I called Waltz & Sons the calls were answered promptly and courteously and my questions answered. Although I didn't appreciate the former company's "let them eat cake" and "we'll get back to you when it suits us" attitude, I consider that now that we are customers of Waltz & Sons, everything DEFINITELY ended up all for the best! I should add that the people who provided and installed our generator said that they have had a number of dealings with Waltz & Sons and recommended them highly. In addition, months before, I had compared prices for about six propane companies with Waltz coming in as the second least expensive and the company that never showed being least expensive, so paying a TINY BIT more to actually deal with a competent and efficient company that shows up has turned out to be well worth it.

From the owner: We are a family owned and operated business specializing in Residential Propane Delivery and…read moreInstallation since 1996. We service a 50 mile radius of Buxton, ME.

I switched to P Gagnon & Son a few years ago after being dissatisfied with another propane company…read morewho had been bought and sold several times and now had poor customer service. P Gagnon has been great from the start dealing first with the salesman, The removal of the prior company's tanks and the installation of theirs. I am mostly a seasonal resident but when I have spent a week or two when it's been cold and I know I am going through more propane then they expect based on my customer profile and billing patterns, I call and let them know and where the gauge is at so they can put me on the schedule for delivery if I need it. They have always been responsive to that, even at the busiest times of the season. They have always been pleasant and answered my questions. I needed service on a Renai heater last year and they did a good job with scheduling and servicing for me. I heard recently that they sold their propane service to another company that wanted to expand into Maine. So far, I have not noticed any difference in the service that I have been getting after that sale which has been some time ago. The same people are answering the phones and delivering the propane and the trucks still bear the company name.

I have contacted them 30 days ago to remove their propane tank from my property in Dover. Phoned…read morethe office twice and was told they are short staffed. This company doesn't value good customers.

I'm surprised to read the negative reviews as I've only had an exceptional experience with Eastern…read more When I moved into my home, the previous owners had used another company for propane that I attempted to continue using out of convenience. Long story short: the other company left us without heat in the dead of winter, claiming problems that didn't exist and billed us majorly. Eastern came out immediately to correct the situation that the other company messed up on, ran tests multiple times to make extra sure everything was fine and got us back and running with heat. Furthermore, they didn't charge us for the call and actually gave a partial credit on account for what the OTHER company had charged us. They offer payment plans to make fuel more affordable in the winter. They are always prompt with delivery. I've never run out. Additionally, they have great options if you need new systems. We received quotes from 6 different companies for our water heater and our furnace. Eastern was by far the lowest and they offer 0% financing. They were very professional when they installed everything.

Just moved to Barnstead Nh, Eastern Propane and Oil showed up and informed me that the previous…read moreowners had an outstanding bill and he was there to shut my Propane off..WTF. How is that my problem ...Is this my welcome to Barnstead. Extremely upset.

I called their office again today, regarding a repair issue, and I spoke to both Rachel and Nicole…read more They provide excellent customer service. I'm also impressed every time I call the Hollis Office!

Rymes is a great family run business. The have great service and they go above and beyond to make…read moresure you are taken care of beyond expectations. At one point they even had a one of a kind part shipped from California and delivered straight to my house. No better company in NH.

rymes is the worst provider we've dealt with. ran out of propane twice in the last couple of years…read moreand we were on what was supposed to be automatic delivery. we switched to carderelli h