I had a good experience with this service. The owner himself came over and did a really good job…read morecleaning my dryer exhaust vent, which was in pretty rough shape.

From the owner: One set price, no overtime charge…read more We are certified Air System Cleaners Specialists . Invest and save in our ABC membership with special benefits for spring and fall season visits, tune -up, and safety checks 10% off all service Priority scheduling Free diagnostic

Black Cat answered my inquiry and scheduled a service promptly, and Greg, who cleaned our…read morefireplace-stove inset chimney, was on time, personable and knowledgeable. We will book them again next time!

Gary and his son were very reliable even during their busy busy season. I recommend them highlyread more

I have lived in my house for ten years. Even though I don't use my fireplace, just an oil burning…read morefurnace, I found out that it's still very smart and safe to make sure the chimney liner is clean. I always assumed that because I was getting an annual furnace tuneup and cleaning that that was enough. Turns out I was wrong! Boiler technicians aren't chimney experts and things do build up over time. I contacted Dana at Larabee Chimney Services--he had actually helped install my then-new chimney liner ten years ago along with Pickett's which is how I was referred to Dana. (I was very happy with Pickett's.) He confirmed our appointment the night before and then, per my request, called when he was on his way. He and his helper inspected my chimney and liner. Turns out it didn't need a cleaning. I had my checkbook ready and asked how much? NO CHARGE! As a homeowner I really value contractors who are honest, experienced, professional, personable and charge a fair price, and that defines Dana! We are considering getting a wood stove and will definitely pick Larabee to install the new liner if we end up getting one!

We hired them to do some chimney work and add a chimney cap…read more We loved the fact that he came out, gave us a fair estimate, and followed through as soon as he could. He also called and did a confirmation the day before for both the estimate and the day he came to do the work. Would highly recommend!

Excellent service and good advice for future work he recommended. I felt comfortable asking…read morequestions and I know he was concerned about the quality of work he completed. Polite, knowledgeable, and fair. I highly recommend him.

These guys are professionals, work hard, come in and get the job done, Leave The space clean,…read morereasonable price. We would hire them again.

This is our second season with a wood stove. Two gentlemen came over to evaluate whether or not the…read morechimney needed cleaning. They came in, laid down a drop cloth and got right to business. All my questions were answered respectfully!! They determined that the chimney didn't need cleaning, charged a very small fee and left. As a retired couple, it felt nice to deal with an honest company who wasn't trying to take us for an extra buck!!

I requested a basic chimney sweep, which they performed without issue. However, customer service…read moreleaves something to be desired. Both the person performing the chimney sweep and the person whom I paid the bill for over the phone were really rude for no apparent reason. I have no other chimney service to compare them to in regard to quality of job performed so I can't say they are better or worse than anyone else. However, I do know I will not contact them in the future just due to the fact they were so disrespectful.

Josh came out to my house to repair some storm damage to my chimney. He was so great to work with…read moreand I am so happy with the work he did. I highly recommend this company! Izie

I had an appointment scheduled for 9:00-10:00 AM and received a text message at 7:30 that they…read morecouldn't make it because they had to meet the fire department at an active chimney fire. It doesn't seem plausible to me that it would be necessary for them to be there since the fire department would be too busy dealing with a fire to talk to them. I realize that going to a fire is far more exciting than meeting with a prospective client. These last minute cancellations have happened to me twice before with other companies I have made appointments with in the past year. It must be clearly understood by the managers of these companies that people often times have to take time off from work and deal with other inconveniences to meet with workmen and last minute cancellations are unacceptable. You only get one chance with me. Next time I will reschedule and purposely miss the appointment and let them know what it's like to have someone waste your time.

The business is under new management with the new owner Dan also…read more Excellent communication and professional. I have him relining a chimney and rebuilding a chimney top. Very pleased.

They came out to find everything wrong. All I wanted was a cleaning. Charged me 99.00 to find…read morethings wrong. Never did clean. Crazy stuff they wanted to do. All of a sudden I had lots of things wrong. Old owner sold business. Boy did things change

They were ery responsive and did quality work at a fair price. Good communication as well.read more

Paul is very professional, caring, honest. and a man of integrity.. He was on time, and his staff…read morewas professional and finished in the time that they said they would be. Paul responds in a timely manner without any wait time or unanswered questions. I would recommend Pickett Chimney service over anyone. Louise Moses

What a great experience. My chimney cap/chimney crumbled. They came out first warm day and did the…read morework. Arrived on time, stuck to estimate, and cleaned up agter themselves. Not to mention that they were really great people. Highly recommend!

I am writing this to share a concern regarding their service. In an attempt to resolve a water leak…read morein my basement, Saint Nick's sealed one of my two chimney flues using two bricks and sealant. One flue went to my stove in my front room, the other to my furnace. Neither it appears, was a solid choice. I've never had anyone else work on my chimney. While the intent was to stop water entry, sealing a flue is a safety concern that I had to have addressed after a second professional inspection identified the issue. Blocking a ventilation source with masonry and sealant is not a standard solution for a drainage problem and created a hazard I was not expecting. I am sharing this so other homeowners know to verify that any repairs to their chimney or flues maintain proper safety and ventilation. I would recommend getting a second opinion on any structural "fixes" involving your flues to ensure the home remains safe.