I had an appointment scheduled for 9:00-10:00 AM and received a text message at 7:30 that they…read morecouldn't make it because they had to meet the fire department at an active chimney fire. It doesn't seem plausible to me that it would be necessary for them to be there since the fire department would be too busy dealing with a fire to talk to them. I realize that going to a fire is far more exciting than meeting with a prospective client. These last minute cancellations have happened to me twice before with other companies I have made appointments with in the past year. It must be clearly understood by the managers of these companies that people often times have to take time off from work and deal with other inconveniences to meet with workmen and last minute cancellations are unacceptable. You only get one chance with me. Next time I will reschedule and purposely miss the appointment and let them know what it's like to have someone waste your time.

Josh came out to my house to repair some storm damage to my chimney. He was so great to work with…read moreand I am so happy with the work he did. I highly recommend this company! Izie

Absolutely the best customer service I've experienced in a long time. The rate I was charged for a…read moreSaturday morning emergency cleaning was very reasonable. If you're looking for a clean chimney matched with great service give them a call.

I have lived in my house for ten years. Even though I don't use my fireplace, just an oil burning…read morefurnace, I found out that it's still very smart and safe to make sure the chimney liner is clean. I always assumed that because I was getting an annual furnace tuneup and cleaning that that was enough. Turns out I was wrong! Boiler technicians aren't chimney experts and things do build up over time. I contacted Dana at Larabee Chimney Services--he had actually helped install my then-new chimney liner ten years ago along with Pickett's which is how I was referred to Dana. (I was very happy with Pickett's.) He confirmed our appointment the night before and then, per my request, called when he was on his way. He and his helper inspected my chimney and liner. Turns out it didn't need a cleaning. I had my checkbook ready and asked how much? NO CHARGE! As a homeowner I really value contractors who are honest, experienced, professional, personable and charge a fair price, and that defines Dana! We are considering getting a wood stove and will definitely pick Larabee to install the new liner if we end up getting one!

Dominic came to our home on time and did a great job with cleaning our Heat pumps. He is an hard…read moreworker, through, very clean. All my pumps work like the first day of use now and I cannot say enough about the work ethic of Domonic. Great worker. I paid a fair price for the excellent work done. I will request Dominic for the next cleaning.

I had a good experience with this service. The owner himself came over and did a really good job…read morecleaning my dryer exhaust vent, which was in pretty rough shape.

Excellent service and good advice for future work he recommended. I felt comfortable asking…read morequestions and I know he was concerned about the quality of work he completed. Polite, knowledgeable, and fair. I highly recommend him.

Eben is a rock star! He is a small company. His dad was a sweep and you can see the years of…read moreexperience immediately. He patiently and completely explains your chimney issues. Gives you options if repairs are needed and is very respectful of your pocketbook. His presentation is unforgettable and his efficient work gets things accomplished quickly and cleanly! He provides you with digital pictures of his work before and after to help you appreciate the value of his work. I highly recommend this very knowledgeable sweep.

This is our second season with a wood stove. Two gentlemen came over to evaluate whether or not the…read morechimney needed cleaning. They came in, laid down a drop cloth and got right to business. All my questions were answered respectfully!! They determined that the chimney didn't need cleaning, charged a very small fee and left. As a retired couple, it felt nice to deal with an honest company who wasn't trying to take us for an extra buck!!

I requested a basic chimney sweep, which they performed without issue. However, customer service…read moreleaves something to be desired. Both the person performing the chimney sweep and the person whom I paid the bill for over the phone were really rude for no apparent reason. I have no other chimney service to compare them to in regard to quality of job performed so I can't say they are better or worse than anyone else. However, I do know I will not contact them in the future just due to the fact they were so disrespectful.

The business is under new management with the new owner Dan also…read more Excellent communication and professional. I have him relining a chimney and rebuilding a chimney top. Very pleased.

SCAMMY! and the owner stands behind it! They will entrap you in hefty non refundable inspection…read morefees $225 and their estimate won't even be close to other reputable installers in the area. The technician gave inaccurate manufacturer specifications for venting.

I have received the best service,and prices.They were prompt,and went above and beyond on an…read moreinitial emergency call. A few days later they cleaned my chimney,and pellet stove.I was impressed.They have more than earned my business every year!

They scheduled me two weeks out, showed up an hour after the appt, (they did call at the scheduled…read moretime and notify me that they were running late), and were here for about 30 minutes. I paid over $350 for a chimney cap, with installation. Maybe that's the going rate, but it seems excessive to me. They did take the time (5 minutes) to analyze my chimney and let me know they "thought" it looked usable.

As part of our recent furnace replacement it turned out our new system would work better if we…read moreupgraded chimney Lining. As much as we spent on the furnace, it seemed like the right thing to do. Pickets was not only referred to us through the furnace people,but when I checked around they really do offer the best price (they recommend a simpler to install stainless lining that keeps costs down due to ease of installation)and they are known to stand by their work. Fantastic! Once again so happy with a local contractor! Yippe! If you need cleaning or repair, I'd say this is a great way to go!

Paul is very professional, caring, honest. and a man of integrity.. He was on time, and his staff…read morewas professional and finished in the time that they said they would be. Paul responds in a timely manner without any wait time or unanswered questions. I would recommend Pickett Chimney service over anyone. Louise Moses

Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

We highly recommend Dave's Chimney Service. Our chimney was in need of repair, to say the least…read more Dave came to inspect and estimate the repairs needed in detail. When the repairs were started we had daily updates. The crew was efficient, friendly and took great care for our roof, gutters and property. What a truly great team. Ann & Rich Medina Peabody

Trent and Ryan were FANTASTIC! This company is the only company I will use in the future! After 40…read moreyears and many chimney sweep companies, I have found the VERY BEST! Courteous, knowledgeable and very honest. They were prompt for the scheduled appointment and professional. I am now on their annual cleaning schedule and couldn't be more happy.

If you want an installer who does whatever they want and only cares about getting in and out,…read moreregardless of the corners cut to get there. Made install decisions without our ok and we were stuck with them. No communication Do not use this Frechette Chimney! Go the guy in Kennebunk.