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Scarborough, ME

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Pro Patriot Services

3.9 (7 reviews)
Closed • 8:00 am - 5:00 pm

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7 months ago

They are incompetent hooked up my heat pump up to propane and we have natural gas! Several times asked for them to fix my unit

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2 years ago

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3 years ago

Explains/clarifies issues well .prompt and reliable.reasonable rates.l highly recommend.

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4 years ago

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4 years ago

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5 years ago

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6 years ago

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Gammon’s Heating & Cooling - Special offer

Gammon’s Heating & Cooling

(10 reviews)

Our recent annual maintenance service with Gammon's Heating & Cooling was an excellent experience,…read morethanks to technicians Tyler and Aaron. Their technical proficiency was evident throughout the visit. They serviced our nine wall units and two outdoor condensing units with care, attention to detail, and a clear commitment to doing the job correctly. Although our heat pumps were originally purchased and installed by Gammon's, this was our first full annual maintenance under their service program. We had expected the work to occur in early fall or mid‑winter, but due to a high volume of emergency heating calls, the company requested that we defer to spring. While the delay was understandable, it highlighted the importance of strong scheduling and dispatch coordination. During the visit, Tyler and Aaron identified several condensate drains that had not yet been tied into the sewer system and completed that final installation step. This proactive work likely prevented future moisture‑related damage to walls or flooring, and we are grateful for their diligence. Their problem‑solving skills, tenacity, and customer‑focused approach stood out and gave us confidence in the long‑term reliability of our equipment. We did choose to upgrade to a more comprehensive maintenance plan and look forward to having our annual service scheduled just ahead of the winter heating season. We recommend Gammon's Heating & Cooling and believe the company delivers strong technical service. One area of opportunity is dispatching and scheduling. It would be helpful for dispatch to confirm the number of units at a customer's home, understand where equipment is located, and estimate the appropriate number of technicians needed. Additionally, providing more accurate arrival windows--or proactive updates when schedules shift--would help customers avoid waiting longer than expected. Overall, the quality of the technicians' work was excellent, and with some refinements to scheduling and communication, the customer experience could be even stronger. We look forward to their handyman sheet rocker coming to patch and match wall section removed and their electrician coming to correct ground fault circuit that appears to be missing a neutral wire.

Greedy. They followed with me over the phone and got all their details and suddenly their was no…read moremore openings during regular working hours. She pressed that they can only service during overtime hours for the rest of the week.

LaPlante Electric

LaPlante Electric

(25 reviews)

Have been a customer of another company for a couple years and have always been treated with…read morerespect and good service. This week, my mini split unit started leaking water. I called them to request service and it was almost like I was bothering them. I was given a first available appointment 27 days in the future. Can you believe it; 27 days!!! This is hot, humid, rainy Maine in the summer. I reiterated I was an existing customer and tried to impress on her that this was somewhat urgent and asked for a sooner date. I was told there was nothing sooner but she would escalate to a manager who would call me. 2 days later, I haven't received a call.... In the meantime, I called LaPlante Home Services who said they could be here in under 48 hours. They were polite and seemed excited that I called. The technician arrived at exactly the appointed time, did a thorough analysis of my problem, and completed the work in a little over an hour. The technician was friendly, courteous and professional. A pleasure to work with. Needless to say, I'm moving all my home service needs to LaPlante! Keep up the great work Shawn.

Called to have some work done on my ac talked to a few different people there about my project they…read morewere going to make plans to come out an get my ac running at the last minute after making me wait about a week told me they decided not to do the job without even looking at the work they make a big deal on their tv commercials about how they do all this work and help everyone but they could seem to come to my house run a new line set from A to B an evacuate the system an fill with new refrigerant Pretty simple job yet refused to do it on a brand new system an brand new house I would not recommend to anyone! Stick with reputable companies like P Gagnon and sons in southern Maine

Muller Heating & Plumbing - Spring is coming - be positive.

Muller Heating & Plumbing

(13 reviews)

Muller really is exceptional. I was having some intermittent issues with my boiler last week. I…read morecalled and Rebecca was nice enough to bear with me as I scheduled service and then cancelled once the problem went away, and then scheduled again. John showed up to service my boiler and was quick, attentive and skillful. No one ever likes paying money to have such a basic service restored, but when you need service that is quick, friendly, and affordable, you really can't go wrong with Muller.

I booked a service appointment three weeks out. Seems like it's hard to get service providers out…read moreto your house these days. Anyway, I saw the poor reviews on Yelp, but ignored them and figured only frustrated people usually leave reviews. Well, I have become one of those frustrated people. Muller didn't show up at the time we had scheduled. Same issue. Someone else had noted previously. I called an hour later, no answer, left a message. Called an hour after that and got to speak to someone. They said they had been trying to contact me and that they had something else come up and couldn't make the appointment. It's interesting though because I had no emails, texts or phone calls from them . They said they could book another appointment for me, but that was another three weeks out. I won't contact them again for anything, and I will not recommend them to any friends, but rather just the opposite. Disappointing. Paul H in Gorham ME

Pro Patriot Services - hvac - Updated October 2026

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