We have been using Cape Fear Air, Electrical and Plumbing for our HVAC system, since May 2020. In…read morethis time we have had no complaints in the services we have received. Each person that has come to our home has been pleasant and appears technically sound. In January of this year one of our units, of almost 20years, went toes up and needed replacing. The install went well and we had heat upstairs again. They even cleaned up the debris and attic floor. Fast forward to this week. My 10 mo old grandson and daughter were visiting and the upstairs thermostat where they stay went dead as a doornail as they were heading up for the night (8 pm-ish). After calling the thermostat company I called CF and spoke to a dispatcher, within 30 minutes a tech, Bobby, called and gave me some troubleshooting tips. I had already checked all the breakers. I decided not to lug the vacuum cleaner upstairs to the attic nor down into the crawlspace to unclog the drain pipes and potentially get it back online. Bobby offered to put in a service call for the next day, it would have been after 11 pm before he could have gotten here. The kids spent the night on the couch on the lower level where it was cooler. The next day I had a service call set up. As luck would have it, Bobby was my technician so he already knew what was going on. This was the first time the unit had really been put through the paces for cooling as outside temperatures rose. Bobby C. kept me informed throughout the process, indicated it was a warranty service call, so no charge! He educated me on the problem, his planned resolution and what to do should it occur again. Highly recommend Cape Fear Air and of course Bobby C.!

Be very careful before you hire this company. They installed a defective hvac into my home, or…read moreimproperly installed it, or both, and refused to work w me for exchange. I even offered them more money. Unit was un-installed by another company and everything is fine w second unit. I asked Cape Fear to come pick up their defective unit and they ignored my request. I then had to rent a truck for return. Do not use this company, they will turn their back on you when you need them most.

This is a great Hvac company! Ervin has always resolved every concern we had with our home Hvac…read moresystem. He is professional, knowledgeable, and fair. Temperature Connections LLC has made a tremendous difference in our Hvac system being maintained properly!

This happened last year on Christmas day. Christmas morning entire family was here and the house…read morestarted feeling cold, checked the temp and it was down to 60 degrees. Started calling places but no one could come out for several days. Quality Comfort said they could be here in 2 hours and they were! Turned out to be a frozen condensate line (you'll remember it was 19 degrees last Christmas morning). Andrew also adjusted other issues that were out of spec (e.g. gas pressure) and spent about an hour going over the system. Total cost to come out on Christmas day? $279 which i think is a bargain.

HIGHLY Recommend! Super quick response time, the technician came out the same day....I actually…read moreused Quality Comfort as a second opinion of another service provider who told me the repair would be $3000-$5000 or I could consider a new system ($7000-$23,000). I didn't let the Quality Comfort technician know about the other diagnosis, and do you know, he figured out the problem in less than an hour, had the part on his truck and the unit was up and running for less than $250! Quality Comfort with be our "go to" HVAC guys from now on. Such a blessing to find quality service providers that are fair and honest!!

We would give six stars if we could. They were prompt, professional and priced reasonably. They…read morereplaced our HVAC system in just one morning. The blower on the system is significantly stronger than the old one and it caused the panels to make noises when it came in and shut off. They came out the next day and fixed the issue for free. We were pleasantly surprised and grateful. Would definitely recommend.

We have used Airworks Heating & Air for years and value our trusted relationship and continued…read morehonest and excellent service! We quickly learned that their extensive knowledge and commitment in troubleshooting and successful completions of jobs was what sets them apart in their industry. Highly recommend!!

I called in to Tower Heating & Air to get some information about my newly installed BOSCH HVAC…read morewhich was actually completed by another company. I was hoping to get just a couple minutes at most of someone's time to ask a few questions about the unit, but I was pleasantly surprised when Reggie, the service manager took upwards of an hour going over not just my system, but my ductwork and layout of my home in hopes of providing me maximum efficiency. I remind you, that I did not buy the equipment or have the install done by Tower Heating and Air, as I live about an hour away, but Reggie still took the time out of his incredibly busy morning to help me out. It is hard to find customer service like this these days, but Tower Heating & Air provides just that. They have gained a customer in me moving forward, as I will be contacting them about a new water heater in the very near future. Thank you again to Reggie and his team for going above and beyond for my family. -Travis

Tower Heating and Air has been maintaining my heating/cooling systems for 29 years since they were…read moreinstalled. I recently called them to check on my gas fireplaces - Jeff C. came through! I needed the seasonal maintenance to get it working, he worked around my schedule and got it done! This is a great company for peace of mind, and great service for maintaining my house systems!

Mr. Little and his team did an excellent job on the HVAC work in our home. They were diligent to…read moreaccess the issue and efficient to resolve the whole matter at a more than competitive value. Mr. Little is an astute professional that I would recommend to anyone in need of the services his company offers. CalvinM in Durham, NC.

Do yourself a huge favor and call Sergey if you have any hvac issues!! Very fairly priced and he…read morewas so quick to respond to me during the hottest time of the year and even came over to help me on a holiday weekend. Super reliable and a total professional. Big Thanks to Sergey!

Sergey has been helping me with HVAC needs for many years. He is honest and provides top quality…read morework. People like him are hard to find. I highly recommend!

Three years ago Andrew sold us an HVAC system with the promise of a service contract that came with…read moreit . Despite numerous attempts to contact Mr Sirman as he is the owner, he just ghosted us . Will not answer the phone or return messages. We never had a cross word. Just disappeared without a reason or explanation. Extremely unprofessional and I wonder if I can file a claim against this company.

I suffered through 2-3 years with an old upstairs hvac unit. Finally I got some estimates and I…read morechoose Arctic Air. I am so glad I did. I got a fair price and they did everything they promised. They even came back by to check and make sure everything was running well. Today I got my electric bill and for July to August this year it was $159....I checked and for the same period last year it was $364!! And last year my upstairs during the day never got under 78-80. What a huge difference the new unit has made. You will not be disappointed in choosing them for a new install or for repairs. Customer service is outstanding - they are knowledgeable, prompt and thorough. Thanks again James, you are the best. M. Frook Glen Laurel