Expect to spend over a thousand dollars even on a small system. Expect it to go out right after the…read moreexchange warranty- and expect to be a victim of fraud. Your receipt will definitely contain terminology and name brand products- like the "western digital purple 4000gb hard drive" that I paid 250$ for 4/2016. When it went out 7/2017 I found that the actual hard Drive inside was a cheap ass knock off. One of the 5x 110$ HDCVI analog cameras powered over balun- because my building was wired for networked cameras and the predatory salesmen convinced us to use analog instead has also gone out- the picture diminished to mere fuzz. A rear camera behind our facility no longer has usable IR for night recording past about 3' from the camera. Beware- you're better served buying name brand off amazon and installing yourself after consulting with industry professionals that don't have a financial stake. Probably could have got the exact same equipment from fondren and Hardin for half the price- and had the same instruction manual in broken English.

Great products. Service is great. I have never had a problem with them warranty a product for any…read morereason. I have bought and Installed over 1000 cameras from cmctech/ cctvfactory for over 10 years. I wont buy elsewhere unless they dont have exactly what I need for my customer. Which isnt very often. Highly reccomend. If you a diy person you may need more help as camera systems can be tricky to setup fully.

They came out promptly and diagnosed a camera problem that my current provider, who installed the…read morevideo system, but was no longer supporting it. I was needing to get this done quickly and they were able to make it happen.

Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

The technician who visited our home three times was really helpful. He didn't charge extra for…read morereinstalling the camera in our backyard during the second visit and patiently assisted me with all the network settings. He's definitely someone you can trust.

Fast service and honest people. Set prices. Everything is done within 30 minutes. Unjammed the…read moredoor, change the lock, clean the area. Good jobs guys. Thank you so much.

I recently used B&M Security and Locksmith Company at my house and I couldn't be happier with the…read moreservice! Ben was absolutely fantastic professional, prompt, and extremely knowledgeable. He took the time to explain everything to me and my husband and made sure we felt comfortable with the results. It's clear that B&M Security prioritizes customer satisfaction and quality work. If you're looking for a trustworthy locksmith in Houston, I highly recommend B&M Security and Locksmith. Ask for Ben--he does an amazing job! Five-star service all the way!

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

We had Jake as our technician and appreciated the work he did with installing our entire security…read morepackage. He was respectful of our time and had to get the work done in two trips but he gave it special attention and care as he likely would have for his own home.

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

These guys are responsive and pragmatic about solving problems. They don't try to oversell. They…read morehave been helping me to maintain and rehab an old residential security system for over five years now.

I contacted KSHO to reset an alarm system on a property that I recently purchased. Ken was quick to…read morerespond and was able to schedule me for the following morning. Ken and his team were able to reset my alarm and perform a full check up of my system in less than an hour. Very pleased with the service I received and would highly recommend to others.

I had a system installed by a local provider many years ago. I liked them because the owner and…read moreinstaller held my hand and let me just purchase the equipment. Most companies as that time wanted me to lease or do some kind of payment plan which I wasn't interested in. Other providers wanted a 3 year contract and original, installing company did not. Eventually, the company that did my instilwas sold to a group out of San Antonio and then that company was bought by Alert 360. They are based out of Tulsa and their service couldn't be worse. It's as if ADT and Comcast got together and had a baby and the baby got only the bad traits. The first thing they did was jack up my rate without offering any additional services and as a special "feature" they tacked on a monthly "insurance" cost to my bill without asking me. I called up to their headquarters and asked the clerk to justify their existence. I asked why I would continue to pay them when now days, systems are automated, cheap and efficient. The woman answered that "they answer the phone faster than any other alarm company." Which just shows she totally missed the point of the question. These people are crooks, and this business model is going the way of the dinosaurs. Update: no see, I'm not trying to get anything from you. Nor am I intent on helping you learn, grow, or be better at business. I've had my experience and now it's out there for people to see. Your chance, you had it, it's over. Good to know that you didn't even try to refute a single comment I made though. Should be evident to anyone that can read what a horrible company you are Update 2: Alert 360 somehow believes I care to have a "resolution" and doesn't understand what the purpose of Yelp is. This is a place for people to offer reviews and share experiences for the general public to see and be informed. It is recommended that Alert 360 get better at social media and business in general. Alert 360 should be advised that people do not succumb to demands for "direct contact" nor are reviews posted to help a company learn Update 3: positive reviews seem to be for "Central Security Group." Karen of Alert 360 appears to be excited to claim ownership of past positive reviews. Maybe Alert 360 bought that company as well. It shouldn't mean that Alert 360 is entitled to past performance.

I had Central Security Group installed cameras. One of the technicians tripped and fell in the…read moreattic. I had water problems in my bedroom and bathroom. The men went to a hardware store to buy stuff to fix the problem. Not a good idea, but they thought they were doing the right thing. Later that evening, it started dripping again in my bedroom. Mr. Adrian Reyes wasted no time in taking care of the problem by staying on top of everything by calling a plumbing company Roto Rooter to fix the problem. Mr. Reyes called and texted periodically to make sure everything was going smoothly, which put me at ease. Through it all, my only problem was having to deal with a customer service agent in Oklahoma (I reside in Texas), who kept talking over me, trying to make me UNDERSTAND that I have a leak in the roof. Poor customer service on her part, but that will not deter me from giving Mr. Reyes 5 stars. I recommended CSG to two of my friends. The one that had the system installed is extremely satisfied. The other will have hers installed in August. I am sure she will be satisfied as well. Now, I have a different perspective on "one bad apple spoil the whole bunch". Not true in this case. Just one person acted inappropriately, but Mr. Reyes was quite professional, and maintained his professionalism through it all. I would definitely recommend this company. Mr. Reyes certainly deserve 5 star rating. It's too bad I can't give him ten stars. Mr. Reyes is a great asset to Central Security Group. Happy the technician is alright. Things could have been so much worse on either side. Kudos to Mr. Reyes. Keep up the good work.

If you are looking to install security cameras, we highly recommend Omar with LightSpeed Security…read more We use to have WiFi cameras, but hated how sluggish it could be. CCTV is crisp, sharp, and always on! Best part is we can view footage from an app on our phone. We got some outrageous bids. Omar was very reasonable. The cameras have a 3 year warranty as well. We highly recommend him!

About a year ago, I hired them to repair my alarm system by replacing the main pad, which they did…read morepromptly and well. The office staff is as kind as they can be. Very nice and responsive. The guys who come to install are friendly and professional. We had a communication and understanding issue regarding the pricing structure of the video doorbell service, and I don't believe it was due to bad intent. Just better communication was needed, which I have discussed with Omar. To his credit, Omar has made it right, which indicates to me he is a business owner who values his strong reputation. Mistakes happen, but the most important measure is how they are handled, and Omar handled his side well.