I tried to go but they made it impossible. Each time I registered for a class, I was double charged but still couldn't book the class through the app or web site. CP charged me over $200 in a month even though I only ever took 2 classes ($35 each). They just kept charging my card. I emailed the silver spring location and the corporate office multiple times but they refused to refund the extra charges and even added a "late fee"!! They either didn't respond at all or would dismiss me and try to justify the charges (why would any business justify charging a customer$200 for a $35 single class???) I've never in my life witnessed a business turn away new customers like this. Horrible customer service and I'm still filing didoes with my credit card company. read more

This location is amazing. Wonder instructors and a cool atmosphere. Great parking and awesome food in the area for meet ups. Join for the fall you won't regret it. read more

I like the spacious layout of the Silver Spring Club Pilates and while the instructors are proficient, some are uncivil, egotistical and unwelcoming. When I needed to take an emergency medical call before the start of class (which I explained to the instructor), I was met with a disdainful stare and no empathy or query if everything was all right. I don't expect grandiose acknowledgments but for a practice that's based on breath and flow, some instructors have no idea how to give such energy or encouragement. read more

Edited 1/17/2025 Avoid this studio - the environment was once upon a time fun and community like. Between poor management (and excuses for such), staff turnover (leading to member turnover) and lack of responsiveness to concerns led me to terminate my annual membership after four years. Go to Riverdale Park. Go to Wheaton (which will open soon) or Bethesda. Go to Pure Barre. Just don't go here. read more

Enjoyed the 30 minute intro class. I learned a lot about the basics of Pilates. The studio is s but pricey $129 for one class week with restricted times new Pilates members can take class. Plus they stated it is $15 fee to freeze a membership since memberships are 3months minimum. read more

Club Pilates - Pilates Near Me - Silver Spring, Maryland

Their intro class had me sold Their location is easy to get to and there was easy parking. The instructor was patient and helpful and the staff were warm and competent read more

I shared my concerns with my membership via email to the owner for charging me a bogus $30 fee to use credits I already paid for. The owner never responded and I am extremely disappointed in the lack of support and care. Update.. Gave them a second chance and they did honor my appointment booked through class pass. They refused meservice after I showed the manager supporting documents. Terrible management, go to another location like Teleytown. read more

I got unlimited membership. Not worth it, bad customer service. Never pick up the phone, they don't care if you are sick or got Covid. You will be charged for any missed sessions even if you tested positive. They auto charge credit card, and you won't be able to change your billing info. read more

Wow the reviews before me are looking very crazy lol but I can say from my personal experience that 1. Pilates is changing my life in the most healthiest way possible. I am able to move my body more then I have before and I can not only see it but I can also feel it. It is truly a game changer. The studio has been nothing but amazing. I am very much on the quiet side, I don't really talk or interact much because ~anxiety~ lol but they have always made me feel seen even in my quietness. I even have a person at the front desk who knows my name and when I come in she check me off for class like what?! Customer service 10/10 The instructors, ALL OF THEM ARE AMAZING! Each of them have their own skill set in what they do. If you want a laid-back more chill vibe class, Javier is your guy. If you want an intense and exercise focusing class that is going to push you a little, Marcia and Damon are your people. If you want a happy middle of both relax and a little intense Katherine, Debbie, and Misbah are your woman. (Again all my opinions lol) But each and everyone one of them bring that to the table which I like. I do wish there was more time availability in classes because I am a teacher so other classes aren't as available to me but again but that makes sense because of the amount of instructors they have, you don't want to over work them. So planning a head and picking classes to fit your schedule is best. (I'm a planner so being able to know my month of classes is nice) It is pricy, but it is worth it. read more

Please stay away from here! Save your money please... They are so unprofessional as.. ughh read more

Club Pilates - Studio - Pilates Near Me - Silver Spring, Maryland

It took me a while to get in the rhythm of the policies and procedures at Club Pilates but now I'm so happy with the results. I have improved my bone density as well as my posture and strength since I began 2 1/2 years ago. I have an unlimited membership so I take 3-5 classes a week. I usually go to Javi's classes. He gives very clear instructions and is especially good at explaining how to adapt the exercises for weaker, beginner or injured students. read more

went for a intro class and I had bought a pair of socks since I brought the wrong pair the instructor was extremely rude about it and talking about me to her coworkers also called another ladys sock dirty. extremely unprofessional will never give them my money! read more

Enjoyed my first reformer Pilates class. Free introduction class with Pauline. Feeling nice and stretched. Can't wait to go back for more!

I love this Club Pilates! The instructors are awesome, they push you to do your best! Nothing wrong with a little tough love when you're working out! They share good knowledge about techniques and proper form all while making sure you have a good workout! This studio is my new home away from home! read more

Club Pilates - I always feel great after getting my Pilates in for the day!! - Pilates Near Me - Silver Spring, Maryland

Nice staff but needs more class availability for the cost and consistant receptionist to answer phone.

Absolutely about the money and with a horrible attitude when not interested in unlimited everything. Even though you pay for unlimited there are late charges, cancel charges, charges for pause, charges, charges, charges. Recommend buy a Pilates ball and bands and get it free online. Run from this money grubbing business-at least you will get some cardio. read more

Very unprofessional! The staff is very nice in the beginning...... I signed up for unlimited classes membership. Big mistake!!! Can never get the class reservation you want, always full. The worst communication with the staff, they never answer phones or emails. I sent emails 2 months ago never answered, numerous phone calls never returned. But they do know how to charge your credit card! Then when you do get some one they say never received your emails and act clueless, with excuses of you have to give written 30 day notice (which is standard) but when you do they say, sorry never received it. Don't waste your time or money here. Find small business studio to support. read more

Horrible customer service. Clueless employees and unreasonably overpriced. I'd try another location b/c this one is just not good.

EXCEPTIONAL EXPERIENCE!!! This club had great ambience and Misbah was highly accommodating to my recovery from a pulled hamstring. She gave a great hybrid workout/recovery experience. HIGHLY RECOMMEND. read more

Club Pilates - Post workout with my buddy visiting from MN!! - Pilates Near Me - Silver Spring, Maryland

I was in town visiting for the week and decided to take a class with Misbah, who was very welcoming and had a smile on her face the whole time. My first experience doing Pilates and I will definitely be adding this to my everyday routine. The atmosphere was motivating, great equipment, knowledgeable staff and just overall greatness!! If you're in the area make sure to sign up for a class!!! You won't be disappointed!! read more

Club Pilates - Studio!! - Pilates Near Me - Silver Spring, Maryland

Very displeased with the management staff and the regulations of this studio. If you are thinking of becoming a member, be sure to read all of the fine print and details because some are extremely unreasonable. They make you commit to a 3 month membership, and even after the 3 months they make it extremely difficult to cancel your membership. We are living in a COVID world right now and things come up and are not always stable, but they are extremely unaccommodating to this. The phone is also very rarely answered... The pilates instructors are mostly all very nice, but the manager is very unpleasant and made me feel less than because I was not paying for the premium membership. The terms and conditions for this place are extremely unreasonable and I would really suggest you think twice before becoming a member of this studio. read more

I love most of the classes and most of the teachers but the rudest management around. They are constantly changing their rules on membership and fining you for made up infractions. They don't care if you have Covid, they will fine you for missing a class. Look at other reviews -- all state how terrible and rude the management is. Marcia in particular treats you like a child and lies to suit herself. They also have some inexperienced teachers that should not be teaching yet. The great teachers don't stay for very long. read more

I've actually had a great experience here. Very competent instructors, an array of types of classes. I bought the class pack, and they've been quite responsive with emails. When I sprained a couple toes, they were understanding and extended the class pack by two weeks. So far, I've experienced nothing of what the folks who wrote the bad reviews wrote. read more

This place is such a rip off. My wife signed up for a month. At first, she was very excited to have a structured way to work on her fitness. She even met some friends. However, they will charge you for missing a class, and auto charge for an extra month, if you don't remember to cancel. You can still cancel but they charge $100 penalty. My wife went from being happy to depressed. Now she hates working out at public spaces. She has decided that home is better. Club Pilates has a bad business model. I don't recommend going to this place if you value how your money is being invested. read more

Very hard sell after intro class. No one answers phone or returns calls. The class schedules are booked weeks in advance with no chance to actually take classes. I would like learn more and to sign up, but I feel that if the customer service is this bad before I give them any money, it will only get worse after! By the way the review from Jill H. on June 16 is a planted review by owners. read more

i had a bad experience at this location. i do not recommend going here!!! i was five minutes late to my session (which is completely my fault) but the instructor was very rude and condescending. i have been charged a late fee and the instructor brought up the fact that i was late multiple times in front of the entire class. i got a good workout in but it is not worth the treatment i received. read more