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Club Pilates

4.1 (28 reviews)
Closed 9:00 am - 8:30 pm

Services - Club Pilates

Group fitness

Virtual fitness classes

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Rasheeka F.

Lies, passive aggressive behavior, and nasty nice responses. I visited this studio for an intro class and arrived 15 minutes early as required only for the class to start late. No apologies or explanation was given. Fast forward a few weeks later when I scheduled my second class to try out the studio before signing up for a membership. I arrived 5 minutes late. I rush to check in and I'm told that I'm too late to join the class. I'm told the studio's policy is no admittance if a student arrives more than 5 minutes late. Well I was 5 minutes late not more than 5 minutes late. She says well the warm up is over so you can't join the class, it's for your safety and the safety of others. I asked for a refund but she instead offers to reschedule me. I say no thanks just issue the refund. She says well only my manager can issue refunds I will leave a note for her to contact you on Monday. On Tuesday the manager Jessica calls me and in a condescending tone tells me that the studio doesn't expect it's students to arrive late. As if I'm a habitually tardy child. I tell her that I would like a refund and she says the refund would be processed. She offered to reschedule me but I decline. I wait about a week for the refund to be processed and call back. This time the story changes. Jessica says a refund won't be processed because the website states the policy about late arrivals. I told her that no where on the website is this policy stated. She over talks me saying "do you want me to send you the policy". I say yes. The next day she sends me a class credit agreement that expires within a week. However no information or screenshots were provided to support this made-up policy. I ask what is this you sent me and she responds "Hello Rasheeka, Thank you for contacting us. Please refer to the studio policies. You can use the single class credit until 11/18/2020 or else it will expire." I click the links provided, one is to a google drive that I can't access and the other is to the same class credit agreement. Jessica's behavior and emails are extremely unprofessional. No matter how nasty nice she tries to respond, the dismissiveness is very apparent. Additionally the lies over $25 makes me very grateful that I never got a membership at this studio. The owner also reached but no refund has been processed. I do not recommend even trying this studio. Their deceptive practices might cause you more significant billing issues.

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3 months ago

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Club Pilates C.

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2 years ago

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3 years ago

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6 years ago

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4 years ago

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Club Pilates C.

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5 years ago

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Club Pilates C.

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4 years ago

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Club Pilates C.

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4 years ago

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5 years ago

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5 years ago

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7 years ago

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Club Pilates C.

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7 years ago

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Club Pilates C.

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7 years ago

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6 years ago

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8 years ago

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5 years ago

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Club Pilates C.

Thank you so much Carla! We appreciate you!

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8 years ago

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Julie H.

Thank you! So excited for you to start your Pilate practice with us!

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8 years ago

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8 years ago

Really enjoyed the intro class, such a different work out can't wait to start my membership

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8 years ago

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Julie H.

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8 years ago

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7 years ago

I started coming here in October and I have noticed such a difference. My back pain has gone away and my core is so much stronger!

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7 years ago

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7 years ago

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8 years ago

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Julie H.

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8 years ago

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8 years ago

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Julie H.

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8 years ago

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Review Highlights - Club Pilates

Her soothing voice and transition into each exercise, really made me feel at ease as well as worked out!

Mentioned in 2 reviews

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HOTWORX - Matthews, NC - Workouts as quick as 15 minutes

HOTWORX - Matthews, NC

5.0(1 review)
0.5 mi

Decided to try this fitness studio after a friend recommended them to me. I arrived for my free…read more11am class and was greeted by the friendly receptionist (failed to get her name), and I had to sign a waiver first. She took us on a tour of the studio. It's a small but very comfortable space. I feel like it would never get too crowded here. I tried the Hot Core workout. It's a 30-minute workout in an infrared sauna room. You will SWEAT! there is a TV in the room that plays the video, and you are able to follow it at your own pace. Even if you don't do a certain move, they show, just taking a rest. You still are sweating, so it doesn't feel like you are missing out. By the time I was done, I felt like I had done much more than any other gym class I had ever done. I also love the fact that they do have an open weight room so if you don't feel like getting into the sauna, you can just go lift weights or use any of their other machines they have available. The price is super reasonable compared to other places. $50 a month for unlimited access to one studio of your choice or $80 a month for unlimited access to ANY studio location ANYWHERE! The best part is they are 24/7! You get your own code to be able to access it at any time!!!!! Now I don't have yo rush to try to make a certain class time. The best, and im excited to continue working out here!

From the owner: HOTWORX Matthews, NC is a 24-hour infrared fitness studio that combines cutting-edge infrared…read moretechnology with virtual instruction, offering a unique fitness experience you won'Äôt find at traditional gyms. Unlike standard workouts, our infrared sauna sessions help you achieve faster calorie burn, detoxification, pain relief, and stress reduction. Choose from High-Intensity Interval Training (HIIT) or 30-minute isometric workouts like Hot Pilates, Hot Yoga, Hot Cycle, and more. Our studio also features a Functional Exercise Area with free weights, bands, ropes, and more. Experience the future of fitness at HOTWORX Matthews, NC, where advanced technology meets fitness innovation to help you reach your goals faster.

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HOTWORX - Matthews, NC
HOTWORX - Matthews, NC - Are you looking to make changes in your life? Change one day----to Day 1!

Are you looking to make changes in your life? Change one day----to Day 1!

HOTWORX - Matthews, NC

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ReInvent Fitness - Front desk area

ReInvent Fitness

3.7(3 reviews)
1.0 mi

Whew Chile. It was Mexico in here lol. I came for the Candlelight Deep Hot Yoga session with…read moreAlexander Thompson. I'm a class pass member and gave my friend a referral link so she could try some places for free. This is one of the places she ended up finding. It's out the way, but you're if in area, that's perfect. I already do hot yoga weekly and this session was hotter than the studio I go to. So I would not recommend beginners start with this class. Overall was a good experience. I enjoyed the hotter temperature. Good flow, nice speed. I just wish the instructor had a mic hooked to her so we could hear her a bit more clearly. They also provide cold mini towels at the end of your session and ice pops! This place always caters to people who wish to go to a sauna, cold plunge, and gym workouts. Those are more for people who have a membership with this establishment directly. I'd come back.

Probably my worst class experience so far in my year of being in Charlotte and experiencing…read moremultiple different gyms / studios through class pass. When I walked in the studio there was no one at the desk. I wandered and found the bathroom to change after work. Then I followed suit to the other people and figured out where the yoga room was. No instruction, no welcome, and no idea what was going on. Hot yoga was unbearable and definitely not welcoming to new people. So fast and the instructor definitely could see the struggle. Usually when you are new you get a rundown of the place, of the different class options, guidance on form during class... nope. Won't be back

Club Pilates - pilates - Updated May 2026

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