While employees are polite and helpful, the equipment itself is not that friendly to paint and…read moreshield wipers. That added extra expenses in repairs in the long run. The first time (not being sure)I let it slide and repaired it myself. The second time I noticed damage on vehicle, I reported it and never heard a word from management. Third time and then I was fed up, rear-shield wiper was damaged and their answer is that they're not responsible for damage to the vehicle.

This car wash does a great job. I belong to the club so I can wash every day, but I only do once a…read moreweek. It's a great buy! My only complaint is that it doesn't dry the back end very well. I just dry it a little myself. Money well spent to drive a clean car.

I like this car wash better than the other ones in Beloit . You get a free air freshener every time…read more! The vacuums actually work, the garbages are empty and not over flowing like other car washes. The staff is super friendly with a smile on their faces.

A great car wash for the money! I did an economy wash and was very happy with my newly cleaned car.read more

This was the best car wash I've had in a long time and Berta affordable at 12 bucks for the top…read morewash. Highly recommend

Absolutely superb. Beyond expected. Recommended by a friend -- and Discount Tires superseded…read moreexpectations. I had every intention of using Costco's Michelin sale to replace my minivan tires. Friend suggested checking Discount out. Discount outperformed in literally every aspect. 1. Online. Prompt, excellent, helpful service -- in spite of buggy computer. 2. And guess what -- they did price matching! 3. The shop. Clean, friendly, informed, helpful, considerate -- absolutely superb -- staff. Again, in spite of recent buggy computer upgrade. 4. The service. Planned to make an apptmt, return another day. Well ... the shop was humming, getting things done faster. Would I like to wait? Sure! Same day service; save a trip. Good idea. 5. Aftermath/ future. Discount offered more complementary services afterward. There are more Discount shops in more locations. (I sometimes travel a lot.) Who knew ?! Discount Tires has a new, enthusiastic customer. I will be singing their praises to anyone as of now. Thank you to everyone involved. Customer service is not gone forever.

I don't go anywhere else for tire rotations or inspections--not even oil change places--except this…read moreDiscount Tire location. The staff here is extremely knowledgeable about their products and their business, and they're always friendly and professional. I trust them completely with my vehicle. I highly recommend this location over the Rockford location. Excellent service every time!

Round 2 for our second car... Oil change ... the boys here…read moreare awesome .. Amazing service , fast and efficient... Friendly attitude .. although it was extremely hot outside the boys . Where still doing there jobs. I forgot to get the other teen name. . We were quickly acknowledge as we arrived by the other teen and welcome us in.. This place is busy as it was yesterday bcs we know the work is done right... Will recommend this place to all our neighbors.. Thanks Riley for the service to our car yesterday . YOU guys rock!!!!! By the way because of you all we left jiffy lube... It's all about great customer service

I have been coming to this location for 22 years. They have been excellent!! This year I have met…read moresome new staff. Josh and Julian. They are the standard of superb customer excellence. Actually, other companies (other than Grease Monkey), should train with this staff. There are so smooth that others could learn from these two. They are the best of the best!! 420 W. Chrysler Dr. Belvidere , Il.

Very Nice. my car looked sooo clean after being detailed Everyone there was very nice! Price was…read morevery reasonable I would definitely recommend the Wash Factory

Went to get my car washed and have the inside cleaned. I was told they are not washing cars today…read more I asked if they could just clean the interior and he said no. No explanation as to why. Pretty sure they just didn't feel like working today. Very strange.

Absolutely superb assistance at the front desk. Thank you, thank you. A geriatric friend and I…read more(rollator user) needed to pick up softener salt -- five bags each. Costco already has heavier bags than grocery stores. (Better bargain.) We would not have been able to safely lift them. Staff took care of it, helped us through checkout, then loaded the minivan. There is no way we would have been able to do this without assistance. My water softener is almost out. So, picking up the salt (somehow, some way) was urgent. Friend and I were able to complete the rest of our shopping (as much as we could tolerate) without issues. Just a delightful shopping experience thanks to the Costco staff assistance. Thank you so much for accommodating our issues so cheerfully.

I really love Costco but I really hate Costco and I have to go with one star review again when it…read moreis 545 and this place is super busy and they have two cashiers and we are just standing in line waiting to get checked out. Maybe they should look into hiring some people to work here. We also have a Sam's Club membership and they do something really great there where they let you walk around and scan your own items you pay as you're walking around and you walk out the door with your receipt. It's really smart and convenient.