Not sure is such a thing even exists, but I'd say that at least the two locations I visited were as close to a hight end or premium self serve car wash. For starters, the staff is much more "clean cut" than the usual "grunts" (pardon the expression) one encounters at almost every self serve car wash. When you arrive, you are often greeted by someone who is laying out neatly folded damp wash cloths for one to begin wiping down the inside of your car while going through the wash. As you exit, there is ample spaces for one to pull in and find damp (and some dry) cloths to finish towel drying your car and wipe down any needed areas. The towel station also has multiple spray bottle of Windex or an equivalent. There are high powered (seriously high powered) vacuums on both left and right side of each drying/cleaning station, so you aren't having to tug the vacuum hose from one side to the other. Also, there isn't an extra charge for use of the vacuums or drying station, unlike some places I've visited. I mean, need I say more? We have four cars and have each of them subscribed for the VIP service, which runs us $30 for each car. Well worth it if you frequent a car wash at least twice a month! I hope this helps? read more

I love to keep my car clean and that is what a car wash should be all about... Not here. If you want a dirty vehicle, poor service, broken car wash part that miss your vehicle, and poor service this is the place for you. This was my first and last time, period. All they care about is selling a monthly plan to you. They had broken functionality that left the drive's side of my truck untouched with a brush and dirty upon exit. When I pointed this out to them they offered me to go back through the broken system. Bad business. read more

Car wash malfunctioned while moving my car through the wash - the car turned and caused a deep scratch on the rear bumper. They summarily took pictures and told me that they were filing a claim - with the cashier saying I'd hear back from them in 15 days and it was "out of his hands". read more

The Tuesday wash special is great. My car came out looking good even though I had not washed it since June and the vacuums, air gun and mat cleaner are great. The towels do a great job cleaning the rocker panels. However, every time I go there the cashiers barrage you with trying to sell you a monthly plan or an air freshener. This morning I had to yell at her "NO" to get her to stop. One no thank you should be enough. This is very aggravating and turns people off. If I want something I'll ask for it. read more

Does this look like the "MVP" wash to you? Not worth the money whatsoever for the price that you pay for this quality! read more

Club Car Wash - Car Wash Near Me - Bee Cave, Texas

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Signed up for MVP car wash, had to move vehicle to a different location. Attempted to cancel MVP membership via online system in June again attempted cancel in July both months were charged to my CC. Called customer service, individual was unprofessional and confrontational when I asked to receive a email confirming conversation representing both attempts to cancell and refund of funds. read more

This place is tiresome with the employees giving a hard sell each time in joining a club. Today was the worst with a rude and impetuous young man who would not take no for an answer. read more

Just doesn't get the job done. Worst result of any automated wash I've ever been too. Been through 3 times with the same dirt on the sides of my car. Dirt easily wipes off with my finger. It's close to my house, so I kept the membership way longer than I should of hoping it was kinks that need to be worked out. I finally canceled after their machine ripped off my windshield wiper blade. I let them know and I didn't even get an apology. Moving my business elsewhere. read more

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Do not trust. Canceled at the booth well before the 7 day notice that is required. Was still charged on my renewal date and called the number and was told they have a no refund policy and that the locations are not allowed to cancel memberships. Seems fraudulent to me and will be disputing on my credit card. Very convenient you can start a membership at a location but have to jump through hoops to cancel and cannot just talk to someone. read more

Damaged was caused to both passenger side wheels and they denied being at fault when clearly the tire shine system was malfunctioning. I requested no tire shine, like I always do because it makes such a mess, I go through the wash and hear a something bang my passenger side. After exiting and pulling in to a vaccum bay, I immediately notice tire shine on only the passenger side wheels and on top of that, both wheels were damaged. Not curb rash. We all know what curb rash looks like. Imagine someone hitting your wheels with a hammer. This is what I experienced. I go through the claims process only to find that they don't think they're responsible. I'm also provided a video of how the equipment works which is no value to me. Needless to say, I canceled my membership the same day. Pics provided as evidence. Please avoid this place and save yourself the headache. No accountability Club is what this place should be called. read more

Club Car Wash - Car Wash Near Me - Bee Cave, Texas

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Get the Rookie. Good value. Vacuum and towels included making finishing the clean up easy. Highly recommend

Requested basic lowest level wash, was sold upgraded wash. Noticed immediately at cashier and requested refund for the difference. Very nice young man indicated he would have to get his manager, a young woman named Lisa Thompson. Se was very juvenile telling me the wash couldn't be changed, though we had yet to drive through. Indicated the was we received was the basic wash, when I referenced the sign she said the was we wanted wasn't available. Never, ever again.. I hope the additional $5 they obtained was worth the price of additional negative feedback. read more

If I could give a zero I would. The car wash scratched my brand new car. I took my 2024 black Camry hybrid through the car wash at the bee cave location not even two months after buying it brand new. After going thru one time, the 1st time, I was horrified to find a bunch of scratches on the trunk lid. I know for a fact they were not there before going thru the wash as I had just had a mobile detailer polish and add paint protectant and when he was finished the paint was near perfect. I immediately talked with an attendant and he "filed a claim". I received a phone call quickly but they told me the scratches don't appear consistent with scratches their machine would make if it did. I insisted they help with a detailer to polish out the scratches and they insist it is not their problem. I have cancelled my remaining membership with the other car I had, never had any scratches on that one, and I will be letting others know my experience. All I'm asking for is a little help with a detailer to see if the scratches polish out and they refuse. Now I know what kind of customer service this company has and I would not trust this car wash as all it takes is one bad wash and you have new scratches. Very disappointed at the lack of accountability and terrible excuses. read more

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Stand by your car wash and quit denying claims . The kids that are working there are honest and will tell you what kind of damages other customers are saying . When speaking to corporate you all deny. I purchase a new vehicle and took it thru wash and it damaged hood read more

Over charged me for monthly car wash. Called company and was told they don't give refunds. Emailed the company and received no response. Stay clear of this business! read more

Horrible customer service, and the car is not even close to being dry after paying for the most expensive wash. Will never use again, and highly recommend. No one else should either. read more

Glad I didn't fall for pressure sales to sign up. Car was dirty after wash in multiple areas. Towels were only 1/2 dry so could not clean windows. I would give 5 stars for vacuum read more

Great options Okay pricing 5 star if wheels came out clean - even with top tier program they remain dirty Rest of cleaning - top notch read more

Signed up for a Yelp account solely due to my frustration with the Bee Cave, TX location of Club Carwash. I have tried, through its customer service department, to cancel my membership and receive a refund due to being denied a wash (their system was broken and the staff didn't know how to look up a account) as well as the carwash actually not functioning (literally going through but none of the components working). Adding to frustration was a 4-day wait for a response from the customer service department, even despite follow-up inquiries (the denial of my request for a refund was issued by Tiffany B.). When the car wash actually is functioning, it does an okay-at-best job (personal opinion, not an assertion of a statement of fact) of washing the vehicle, even at the MVP wash level. I do have to acknowledge though, that many of the on-site employees are quite friendly. read more

DO NOT get your vehicle washed here unless you enjoy having them damage your truck (which they admit that they did) and then not want to pay to have it repaired. Terrible business. Go somewhere else!!! read more

The price for the quality of work is the best in Austin!! I stop by every 2 weeks at least