Incredible stay on a busy weekend. There were two events happening this weekend a kids hockey…read moretournament and a dog show. The hotel was pretty full and the staff did a great job. They were all friendly and helpful. Everything was managed very efficiently and despite being busy everything ran smoothly. The hotel itself has a couple years on it (not old enough to need a remodel) but was well maintained and really nice. Everything was clean and didn't show signs of wear. The bed was extremely comfortable, my wife and I slept like royalty (which is not usually the case even at home). The bathroom was well maintained and spacious. Lastly the breakfast. While it had the normal "Hilton" layout the quality was better than usual. Sure the scrambled eggs were the typical powdered eggs but there were options that were unique. Such as the French toast sticks, lemon poppyseed and blueberry scones, zucchini nut muffin and a few other things I can't recall. Definitely recommend staying here and I am adding it to my Hilton favorites in case I am back in the area. If you stay I hope your experience is as good as ours was.

Conveniently located at the Hazard Avenue exit off I-91 in Enfield. We had a great stay. Clean…read moreroom. Plenty of parking. Friendly staff. Next year when we go to the train show, we will definitely come back.

The staff is so amazing. I had to get a last minute hotel and they were more than accommodating…read more The rooms are so cozy and big. I felt so comfortable there. They have breakfast from 6-10.

The breakfast in the morning was really good The room was decent size The blankets and pillows were…read moreso comfortable I couldn't choose which bed to sleep in so I slept in both. They gave me a welcome bag for being a member and another welcome bag for attending a wedding and staying in the hotel. They had transportation service to the wedding from the hotel. Everyone there seems to be very nice and helpful. They're able to check me in early so I was able to get ready for the wedding in time. I had a very good experience here check out went smooth as well

Terrible experience Room was not clean, smelled, toilet made…read morea howling noise, sink backed up, no internet, people screaming outside until 3 a.m.

DO NOT EVER STAY HERE unless you want your personal belongings rummaged through AN HOUR before…read morecheckout. Unless you want to be spoken to by property management as if YOU did something wrong. Stayed there over the weekend for my best friends birthday. Cleaning ladies entered our room an hour before checkout, threw away at least 45 dollars in food, an entire birthday cake, went into her bag and took her wine bottle. Mind you when we called authorities and they brought us the stuff from the "dumpster" the birthday cake was in perfect condition. Definitely intent to steal our belongings. Tried to call management this morning to request a refund because we felt violated and he proceeded to be disrespectful, and hung up in my face. Attendant working there yesterday refused to call his manager.

We booked a one night stay, one queen bed room non smoking. When we arrived they had none left and…read moregave us two full size beds - when we asked if they were two queen beds, the worker most definitely misled us and said yes - we questioned it and he again said two queen beds. The room is simply not remotely worth over $60 a night. The dead bolt doesn't work, it's outdated, mirrors have stickers stuck on them, there's mold in the bathroom, the toilet is absolutely disgusting and in need of replacement, there bodily fluids on the wall. There was a used towel hanging up not removed from the bathroom... so gross. Clearly not well cleaned. This place is probably a health violation. Worst mistake ever. Spare yourself. If we were here for more than a night - we'd be leaving.

I was too exhausted to drive home at midnight so I stayed here one night. Wifi was good, room was…read moreclean and the TV channels were good. No, it's no 5 star resort, but I just needed a cheap place to crash and it was fine. Parking was pretty close to the room so no long walk. It was pretty much the only room available at a midnight booking.

Clean rooms the rates are on par with the area average…read more Probably wouldn't go back though other area hotels seem. To value your business more then Enfield inn.

First and last time at this location. Check-in was speedy…read more I checked in after 4 pm. I left between 7:45 and 8:15 due to bugs being in the room. Crawling on the wall next to the bed, one was on the night stand clock, and 2 on the ceiling. I personally killed 3 bugs. The problem was bugs in the room. Every edifice/building has critters. But I do not expect the response to be, "We'll send someone just wait til after 9 in your room." That's when management will be available, I was told. Then I took pictures and they took pictures. They then said they're just ants. The last time that I checked, the insects did not have a credit card to pay for the room. I was also offered a different room. None of these platitudes swayed me. I'm sorry, First impressions can be long lasting. I booked through Booking.com and the CS Team is still trying to reach upper management at Enfield for resolution. I'll update as soon as I hear back. In the meantime, I'd suggest other options in that area.

Company hosted an off site meeting here so I am spending 3 days here & got to know the place well…read more The location is very convenient, right off highway 91. The meeting room is large, all 75 people were no problem with space in the back fit product display. It's hot in the 80s but the air conditioning works well, actually a bit too well & many Europeans complained that it's too cold, we had to up adjust a couple of degrees. The lunch was underwhelming thou, 2 types of wraps with meat & one with veggie, that's it plus a choice of plain vs. BBQ potato chips. It's average place with decent space plus ample parking but it's not s premium joint. You get what you for I guess. If you want a meeting place on a budget, it's worth considering.

Stayed here for business and was really underwhelmed. From the reviews, I figured it would be a…read moretypical Holiday Inn, but the place is really run down. The room smelled of mildew, there was no ironing board to press a dress shirt for the next morning, and only one coat hanger in the closet! Additionally, there was no collapsible stand to place a suitcase, so I had to open my luggage on the desk. The fitness center was ok, but the water cooler was completely empty, so there was no way to hydrate after working out without drinking tap water or buying a bottle of water from the front desk. Or I guess I could have drank the water leaking in from the ceiling and windows on the stairs from the main floor to the first floor where I was staying. Part of the stairwell was blocked off with buckets to catch the water. But the bed was nice, and the Internet was relatively fast for a hotel, so, two stars!

Located near where Highway 140 meets Interstate 91 near Hartford Connecticut, the Comfort Inn East…read moreWindsor - Springfield was a convenient place to stay for our last night during our Conn/NY sojourn in early Sept. Costing $106.42 for the Friday night, it provided what we needed before an early flight at the nearby airport. I prepaid for the nonrefundable stay through the Choice Hotel website (currently running a promotion with Rakuten for 10.5% cash back on base rate). All the rooms entrances face an indoor hall, for added security (i.e. it's a hotel not a motel). There is a basic (some hot items along with waffle maker) breakfast available in the morning for all guests, along with a dining room to bring in your own food. The room was fine, with two comfortable beds, a working TV with plenty of channels, a 'Packaged Terminal Air Conditioner' with analog temperature controls, a small bathroom with good water pressure tub/shower combo. Wifi is included and worked fine during our stay. Checkout was as simple as dropping the key off, and I did get a receipt (with correct amounts) via email later that checkout day. The hotel does have restaurants within walking distance, including a Cracker Barrel, Burger King, and a Dunkin (pretty much all donut shops in this region are Dunkins).

Everything needs to be sanitized the beds had blood stains we had no towels floors are dirty and…read morewhen you tell the front they do nothing

Trash. There was a…read morebug crawling on my pillow. I couldn't decide if I should ask for another room. So I asked AI what this was.... It said it was a carpet beetle, and not to worry if there was only one of them I could stay in this room as long as there were no signs of bedbugs. Please, please please please be correct AI. Smelled weird. Front desk person friendly and helpful. Fitness room is hidden down in a back hall. Each hall has a different smell. None of them pleasant. Not one night of good sleep. Some weird buzzing sound on my last night. Night before that a couple fighting. One of the nights a super loud television. I can hear the people under me when they are loud. I'm on the second floor so that might be the lobby I hear. Loud people in the parking lot. Also I live in the city so it's not like I'm not accustomed to some noise. But this place is driving me bananas.

Great, smooth check-in. Did I extremely quick. Probably took less than two minutes…read more Free airport shuttle service is an added plus.

Came in to spend literally 6-1/2 hours there to grab some shut-eye and then a flight early the next…read moremorning. Checking in was decent, the guy was friendly. The venue seemed nice, but was pretty busy, even later in the evening. I got there at 9PM to check in and then went to a local Mexican joint for dinner. I checked out the next morning around 3:30AM to head to the airport for my flight, so I didn't get to experience much about this property, other than the TV, my bed, and the shower. The TV was excellent, as it offered full streaming TV options. The bed was comfy and so was the room and the shower and bathroom area of the room had issues as the toilet didn't flush unless I took the tank lid off to jiggle the float to refill it. Overall, not a bad stay.... I'd probably try the Sheraton at the airport next time though.

Awful customer service experience. Needed to find a place to stay after flying into snowstorm and…read morethey charged us over $100 in fees, including a $25 non-canceling fee. We told them we were not canceling as it was midnight and did not wave that or any other fees. Also refused Triple A or Senior discount.

I travel frequently to Winsted, Connecticut and there are just no hotels there. A lot of small…read moretown Connecticut is this way. Now when we are in town we stay here and drive back and forth. This is a great Holiday Inn Express. It is a little different layout than most, but the rooms are nice with walk-in showers and very comfortable beds. It's nice to have some extra space with a couch and coffee table too. The staff is friendly and the breakfast is very good. Plus 24-hour per day coffee in the lobby. The location is very close to the airport (and super close to the rental car facility). There are a number of restaurants close by, as well as a CVS. You could sometimes hear planes taking off from the room, but it wasn't a bother. My only complaint about this location is that the (free) parking is not close to the door. Even the handicapped parking is a bit more of a walk then normal. Highly recommend this location if you find yourself in this area.

I stayed here for a short visit, and overall, it was a great experience. The rooms were clean, and…read morethe location is very convenient, just minutes from the airport with a complimentary shuttle. The hotel offers a nice breakfast and has a pool, making it perfect for families. It's also about 20 minutes from Hartford Union Station and close to Windsor, CT, train station. I'd like to give a special shoutout to Dave and Rose from housekeeping. Their warm and friendly service really stood out. Having worked in a hotel myself, I know the demands of the job, and they went above and beyond. My friend and I shared a room with two beds, and there was always water in the room which I assumed housekeeping was providing l. When I asked Dave & Rose if I was able to get another bottle Dave look confused but I didn't realize my friend was putting them in the room but Dave gave me a bottle of his own, I said no thank you but they insisted which was such a kind gesture. Both Dave and Rose were a pleasure to talk to each day. Thank you both for making my stay even more enjoyable!