Everything started out smoothly. Jacob arrived to my house and we discussed the project we wanted…read moredone. Replace laminate flooring with carpet for the majority of our basement. Carpet was supposed to go all the way to the pillar shown in the picture. Jacob explained that due to where the laminate was installed, they were able to get very close to the pillar, roughly 1 inch away. We agreed to this and a quote was received and approved. When the installers arrived, I explained to them everything as I explained to Jacob, including installation up to the pillar. They asked if they were doing the stairs too, and I said no. This should have been the first red flag of miscommunication. When the work was done, I noticed that the carpet did not reach the pillar as we have discussed. It was roughly 2 vinyl planks away (over a foot away!). The installers told them Jacob only told them 17ft installation, not to the pillar. Which was odd, since I specifically told the installers that it should have gone up to the pillar. If there were some confusion, why did they not ask me about it? At this point, it was too late to fix. Jacob arrived and confirmed it as supposed to go the pillar, and further confirmed that it was too late to do anything. By failing to remove all the vinyl planks up towards the pillar, this also caused the end of the carpet to not be able to be tucked under the laminate. Now there is an area of the carpet that sticks out as well, also shown in the picture. Finally, our basement has a step down area. By removing the laminate, it exposed a gap in my baseboard. I would have hoped that the installers would have asked us how to proceed, rather than just ignoring it and proceeding. So now I have more imperfections due to the carpet installation. At the end of the day, the carpet was mostly installed as we requested. Just wished that the communication would have been better. Now I am stuck with imperfections in my basement. The ironic part is, the leftover roll of carpet they provided me would have been enough to cover the area they failed to install.

Six months ago, I had all my wall-to-wall carpeting replaced by Maryland Carpet & Tile. I could…read morenot be more pleased with the great service, friendly sales staff (Brett!) and professional job that was completed. Recently, I asked if they could bound a remnant of the carpet to put in my office. They not only completed the service for free, but Jennifer delivered it to my house. They are definitely a company that cares about their clients. I cannot say enough wonderful things about them.

My wife and I have hired Renaissance Floor and Carpet for three projects over the past few years:…read morecarpet installation on the stairwells and upper floor, hardwood flooring installation on the main level and waterproof vinyl in the basement. Overall, we are very happy with the quality of the work and the customer service provided by Amir. The carpet and waterproof vinyl installations both went smoothly. The crew worked efficiently and finished the jobs in a couple of days. The hardwood flooring project took a frustrating turn, but Amir ultimately resolved it to our satisfaction. The crew installed the hardwood in summer 2023 and shortly afterwards much of it shrunk and developed creaking. After a lot of back and forth with Amir and the manufacturer, Renaissance replaced the problem areas. My wife and I appreciated Amir's professionalism and integrity. Our townhouse's flooring is now so beautiful thanks to Renaissance!

Really horrible product, experience and outcome. The floor looks like it was installed by kids…read more Pieces do not alternate properly. Floor already broke less than two year later. Shoe molding 1/2 inch above ground. They couldn't have done a worse job. You might as well do it yourself than hiring this careless crew. Run away from this place and find a reputable flooring place, or buy online and do yourself, or big box handyman stores that sell windows and flooring do great jobs. This place was pathetic.Run!

We needed to have our kitchen floor totally replaced. After we chose our pattern, we had the…read moreinstallation scheduled just a few days later. The workmen showed up right on time and did a beautiful job. We couldn't have been more pleased.

Had Tony come over and give estimate on a townhouse we are selling. Explained we just needed…read moresomething reasonably priced and he was right to business. He measured up the square footage and quoted a price. I did son homework of what the cost per square foot should be. He was right on target. Had another company come over for an estimate and they bs the squared footage. I recommend this business for fair prices and honesty. They installed the carpet and had no issues. Thanks

Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

Yelp! rocks again! - Yelp! has done well for home service contractors 3 out of 3 previous times, so…read morewhen I finally got around to doing much-needed flooring, I turned to Yelp!, found three highly-rated flooring companies with consistently legitimate favorable-to-stellar reviews (I disregard reviews from Yelpers with only one or two reviews). As mom and dad always stressed, I always get at least three estimates/bids. The visit and estimates - I contacted all three flooring companies within a two-day period, mid-last-week. All got back within one or two days, but Melvin actually responded and came out same day. All three had good service on the estimate, offering suggestions here and there and so although I gave the edge to Melvin I was waiting on prices. Early the next week I received the three estimates and two were within $200 of each other, the third was $2,200 higher with no difference in materials or anything else on the detailed estimate. All three did a great job of detailing the work to be done and that made it easy to choose... to choose Melvin. The job - Melvin started the work last Friday, with two of his two-man teams working all day. Saturday and Monday one team worked all day. Tuesday and today they finished up. One team includes his brother, Milton, who did some fine craftsmanship work (see pics). Every day, the floor specialists were very special, great attitudes, polite, protected everywhere with plastic, moved my furniture gently, etc. They were perfect, it's not easy to get a skilled craftsman who also cares about the customer and customer service with a great, personable attitude. The job included four rooms and stairs: 1. Replace 26-year old vinyl floor in kitchen with faux-marble luxury vinyl. 2. Refinish oak hardwood in living room, family room, hallway and pine stairs - one coat of stain and two coats of oil-based polyurethane (Melvin explained during the estimate that although oil-based requires drying overnight/longer time, my 72-year-old hardwood floors deserve/need oil-based because water-based in not as gentle on brittle wood). Paint the stair risers white. The results - the clean-up was meticulously done and they refused to accept payment until after I assured them everything was perfect. Best part of it was I could tell they really cared about making me happy. See the pics. The darkish color on the stairs is just a photo/lighting anomaly as is the red color on the floors in the family room. THANK YOU, Melvin, for running such an amazing small flooring business. I will be calling when we get to the bedroom floor refinishing. Thanks to everyone on your teams for a job really well done!

I have used Floor Rio Abbey Carpets to carpet and install flooring in my home. I was alway…read moreimpressed with the care Ray, the owner, took to be sure I was satisfied. When it was time to renovate my kitchen, I was very unhappy with contractors we interviewed so we stopped by to see what Ray could do. We were thrilled with his showroom, his selections, his excellent taste to help me choose and his price was very reasonable. Although we had some glitches with his workers, due to a worker injury and needing a substitute, Ray was always responsive and worked with us until we were satisfied. We love our kitchen and highly recommend him.

if you are ever need floors! Highly Recommend Floor rio!. Ray was fantastic and very knowledgeable…read moreon recommending floor material and color! just had them installed and Wow! the crew was fantastic!, professional! most important on time and Meticulous about every detail as if it was there own home! could not be happier I HIGHLY RECOMMEND FLOOR RIO!

We had carpet replaced in 3 rooms full of furniture, a hallway, and 3 stairways. David the Project…read moreManager helped us find a great match to the carpet we were not going to replace, and soon after the workers installed it all in a day and a half. They were respectful of our property, efficient, and friendly. Highly recommend!

We represent the King Farm 2 Phase 3 Condominium Association, located at 531 Lawson Way in…read moreRockville, Maryland. We want to compliment and thank Aladdin Carpet and Floors of Rockville for the outstanding job performed for us in 2023 in recarpeting a substantial part of our four-floor condominium building. In particular, we would like to commend David Naghibi, Aladdin's sales manager, who met and communicated with our planning committee numerous times, for his professionalism and courtesies extended to us in overseeing and supervising the installation of the carpet in our condominium building. The large size of the project required Mr. Naghibi to come out several times to meet with the members of our redesign committee, and to work with us in arriving at a suitable contract. His courteous and patient demeanor, together with his knowledge and skill in educating us on various carpet choices, were very much appreciated. In the summer of 2023, Aladdin's installation crew arrived as scheduled and worked efficiently and professionally over a five-day period. They carefully inspected and, if needed, repaired the subfloor prior to laying the carpet, with a minium of disruption to residents. The crew was also extremely attentive to seamlessly match the wavy design of the carpet throughout our hallways. The project was completed on time and to the full satisfaction of the Board of Directors. To date, the carpet looks as good as the date is was laid, and there have been no complaints. Based on our experience, we would highly recommend the services of David Naghibi and Aladdin Carpet and Floors of Rockville.

I was referred to Airpark Carpets by a friend who has used them in the past. I came here after I…read morehad already checked out 3 other carpet stores in the area. I was impressed with Ted's personal attention. We identified in general what we were looking for and he was able to provide a number of options that worked great within our budget. He was extremely friendly and he made sure that we got what we wanted, specifically while staying in budget. He showed us the more expensive options for us to be able to compare but never pushed those options. Once decided on a carpet, he was great at communicating the status and scheduling the install. The installers were equally impressive. Wilson and Ovar were great to work with and did an amazing job. They were very nice and professional. I hovered over them as they worked as I was curious about the whole process and they explained some of the more complicated parts of the install. The carpet looks amazing, and each of the transitions to tile or other floors are seamless. I am very happy with Airpark Carpets and would choose them again. I would recommend them to anyone looking at doing new flooring.

Had our carpet done about 6 months ago and I couldn't be happier. The most pleasant experience I've…read moreever had getting work down. From Ted all the way to the awesome installers!

Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I…read morehave any other needs.

Hands down our experience with the Carpet Man was the best. We had them remove old carpeting and…read moreinstall new carpeting with an upgraded pad in our basement rec room. The two brothers arrived on time and were meticulous about clean up. Our rec room is rather large. They were able to get the carpeting installed in just a few hours, moved some larger pieces of furniture for the install, and vacuumed up when they finished. Super professional. We are so happy with the results.

What a GREAT experience from start to finish. We had the Carpet Man install out living room and two…read morestairways. The two brothers arrived on time and ready to work. They were polite, efficient and new their job completely. Vacuumed and cleaned up when finished, they even offered to move all our furniture back in place. Imad and his father at the store were very helpful. If you need carpet they are fair, have a large selection and very professional.

I had a great experience working with District Floor Depot for my flooring project. The team was…read moreprofessional, knowledgeable, and very helpful throughout the entire process. They helped me choose the right flooring and made everything smooth from selection to installation. The quality of the work and the attention to detail were excellent. I highly recommend District Floor Depot to anyone looking for reliable flooring services. Thank you for everything!

Good service from Anna, disappointed with product. I looked at numerous samples for color and style…read moreand picked one on the more expensive end. I didn't expect it to be so thin and cheap looking.