I was very impressed with this place. I needed a CPAP mask and they had so many options and the…read morestaff was super helpful and knowledgeable. Thank you!!

Specifically called for a product before arriving. They were great upon entering, very nice and…read moreupbeat. Told the young man what & why I needed the product. He looked at me me said this is it. After getting home I mixed the two products together. Let it sit as needed before injecting. While waiting I proceeded to read the instructions to determine how to store it. It states that this product is not for intravenous use. Which is what I was told twice. The offered to refund their product price of $1.25 cents which is as great but I am out of luck on $50+ that was spent on the other product. So I am just out of luck. It good thing I hadn't taken the injection. Who knows what would have happened. The only positive is everyone was really nice at the store.

I was able to rent a transport wheelchair for my 91-year-old Mother who visited for a few days. I…read morewas greeted warmly by a helpful salesperson, but I was disappointed, however, because when I had called ahead I was told I didn't need to reserve any equipment because they had plenty of everything. However, when I arrived the following week, they were all out of rollaters. My mom's visit would have been more enjoyable had she been able to walk with the assistance of a rollater while she was here.

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

I had been prescribed a CPAP machine, and the staff was very helpful. My advisor, Ashley Finch, was…read moreespecially very knowledgeable and guided me through the setup process for the CPAP machine very competently.

I contacted AdaptHealth/Healthline Equipment on December 15th and initially spoke with Ashley, the…read morereceptionist who took my information for the Arlington location and said someone would call me back regarding my concerns. About 15 minutes later, I received a call from Sarah H. I attempted to explain that my CPAP mask was pressing against my cheekbone and that I might need a different size or type of mask. Unfortunately, Sarah repeatedly interrupted me and insisted that the issue was due to the mask being too tight--something I never stated. I attempted to clarify multiple times that my concern was not about pressure or the mask "cutting" me, but rather the placement of the cushion on my cheekbone and the difficulty of putting the mask on before connecting it to the machine. I said I think I might need a different size or a different type of mask. Because of this, I cannot sleep on my left side which is the side I mainly sleep on. Sarah did not listen to what I was actually saying and continued responding to issues I never raised. She dismissed my concerns by saying I hadn't given the machine enough time and that I already had "the best mask." When I explained that I felt unheard, her tone became condescending. I asked to speak with her supervisor and was told that she was over my type of concerns. She also stated that she "matches energies," which I found unprofessional, especially since I remained calm until my concerns were repeatedly invalidated. Sarah was rude, argumentative, and dismissive, and she made me feel as though my concerns did not matter. Patients seeking medical equipment support that they are paying for deserve to be listened to with care and respect. If she does not enjoy helping patients, a non-patient-facing role may be more appropriate. This experience has made me consider informing my provider that partnering with AdaptHealth/Healthline might reflects poorly on the care he provides, since their caliber of service does not match his care. I hope no one else seeking medical assistance is ignored or dismissed like I was.

I'm extremely disappointed with my experience. I placed an order on [02/02/2026], and tracking…read moreshows it was delivered, but I never received it. I contacted customer service multiple times and have not received a proper resolution or replacement. There has been a lack of communication and accountability regarding my missing order. As a paying customer, I expected better service and support in resolving this issue. I would not recommend ordering from this business unless they improve how they handle delivery disputes and customer concerns.

Automated phone service keeps on hanging up when you get to # 1 in the list which weirdly enough…read morealways takes 20 minutes. Attempted to call three times first time i was # 3 then second time i was # 7 then finally i was #4 . Each time I got to # 1 at 20 min and some odd seconds and it hung up

I was so impressed with delivery and pick up speed and customer service throughout the whole rental…read moreprocess. Even when I had a minor issue they fixed it immediately even though it meant a long drive to replace a part. Thank you for making a difficult time in my life so much easier!

From the owner: Same-day hospital bed delivery, oxygen concentrator delivery, wheelchair and scooter delivery,…read morepatient lift installation, and hotel medical equipment setup across North Texas. We specialize in urgent home recovery setups installed before the patient arrives home. Hospital beds, oxygen, pressure relief mattresses, mobility equipment, and lift systems delivered and professionally installed in hours — not days. Available 24/7 throughout Dallas-Fort Worth for emergency discharges, hotel recovery stays, post-surgical care, and same-day medical equipment needs.

As soon as we walked in we were hounded on. There were so many employees there they were like…read morevultures waiting for their next opportunity. The store was huge with a big selection of beds and couches. The prices I felt were high.

I've had other pillows with a gel side that is much cooler than the Cosmo 2.0. And when I tried to…read moretake it back, Rooms to Go would not issue me a refund! I will never buy any accessories from Rooms to Go again now knowing that their return policy sucks! And the assistant manager was very rude! He didn't help at all.