The staff is always friendly, courteous, and genuinely cares about their customers. Whenever I've…read morecalled with questions about my prescriptions, they've been patient, knowledgeable, and quick to help.

This is for the one on Hulen. One word for them.....UNPROFESSIONAL! For two weeks, they kept on…read moregiving me the run around and can't get anything done.

They are very friendly and have great people working there! I am happy with there service,read more

Shopping around for a new pharmacy. I confirmed with them that they are only open 8 hours per day…read more Ridiculous but true!

I needed to pick up some compression socks for my mom and I had no idea which ones to get. I…read morereceived assistance from Hannah who was very knowledgeable and helped me pick out the right pair. She was very kind and friendly. The store is clean and they have a great variety of medical supplies that one might need. I feel the customer service was great here and I would recommend this medical supply store to anyone who is looking for medical supplies.

Hannah took her time with me during my fitting appointment and really made me feel comfortable. She…read morewas very kind.

$30/week wheelchair rentals with fast and easy customer service! No need to say anymore! The staff…read moreactually cares about the party hurt. Also rental renewal is very convenient!

From the owner: C & R Medical is a veteran-owned and handicap employer providing durable medical equipment. We…read morespecialize in medical products and supplies for people with spinal cord injuries, but are capable of providing anyone the medical supplies needed. C & R Medical is dedicated to providing funding for non-profit organizations which provide free outdoor adventures for physically challenged kids and adults. Not only do we financially support multiple non-profit organizations, but all of our staff graciously give of their own time to volunteer at events for the handicap. Because of our involvement with the disabled community, we take extra care in making sure that we fulfill the needs of each and every one of our customers. Customer Service and Billing Associates are available to answer your questions and work with your doctor and insurance company. Our expert staff takes the time to give each of our customers the personal attention he or she deserves, and are trained to find the right products for each individual.

I was referred because my sister said they were a good company to work with, especially for my 02…read moreneeds. I had no problem with the set up, but the concentrator brought out to me was extremely loud. I moved it into my bathroom, the bathroom stayed so hot I had to move it out. I was having sleep deprivation because of the noise. I finally called them, and the first person I talked with told me there was nothing they could do. I called their advocate line called "We Care" and told her what happened and what was said, she gave me the number and name of the supervisor, case manager of this department. I called her and her response to me was very staright, to the point, she could not help me. "We do not exchange concentrators just because of noise". She did not care about my issues, with sleep deprivation, or anything else for tat matter. I just wasn't sure where to go from there. I called Medicare and explained, they were going to write them a letter. After two weeks, a gentleman (delivery person) comes to my door with a different concentrator. I rate Lincare a 2 but I rate the delivery person (Diego) a 5. He was exceptional. Kind, courteous, and explained somethings to me I didn't know about 02 concentrators.

Run far away. They only give you 20 minutes notice of picking up or dropping of equipment…read more They call customers by the wrong name and the woman is so belittling and degrading Equipment runs great. Office staff is unprofessional And. Threatening

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

I was able to rent a transport wheelchair for my 91-year-old Mother who visited for a few days. I…read morewas greeted warmly by a helpful salesperson, but I was disappointed, however, because when I had called ahead I was told I didn't need to reserve any equipment because they had plenty of everything. However, when I arrived the following week, they were all out of rollaters. My mom's visit would have been more enjoyable had she been able to walk with the assistance of a rollater while she was here.

We waited over 30 minutes for curbside pickup. During that time, our order was marked as…read more"delivered" even though we had not received it. When we called the store, no one answered. I was routed to a customer service representative outside the U.S., who also could not reach anyone at the store. This is not acceptable. Marking orders as delivered before they are actually delivered, combined with the inability to reach the store, defeats the entire purpose of curbside service and creates unnecessary frustration for customers.

I had a complicated issue with my membership and manager, Victoria, actually took the time to hear…read moreme out. She problem solved and fixed the issue. She could have given me a standard answer, but recognized real world versus textbook problems and took the time to help me. This kind of customer service is hard to find and is much appreciated! It will bring me back here, even though I have a Sam's closer to me.

Got a call back from Sarah on Monday, Nov. 10, 2015. I tried to explain the nature of my call. She…read moreconsistently interrupted me. Told me I had tried every mask they had and the first one I had was the best. I tried to tell her I had not made any of the changes. That the supplier had arbitrarily changed my mask several times over the years. Sarah was rude, argumentative, condescending, and spoke to me in such a manner that I could hear her co-worker laughing in the background. She needs a lesson in customer service. I think I need to change suppliers. This is unacceptable. DON'T USE THIS BUSINESS if you want to be shown respect.

I contacted AdaptHealth/Healthline Equipment on December 15th and initially spoke with Ashley, the…read morereceptionist who took my information for the Arlington location and said someone would call me back regarding my concerns. About 15 minutes later, I received a call from Sarah H. I attempted to explain that my CPAP mask was pressing against my cheekbone and that I might need a different size or type of mask. Unfortunately, Sarah repeatedly interrupted me and insisted that the issue was due to the mask being too tight--something I never stated. I attempted to clarify multiple times that my concern was not about pressure or the mask "cutting" me, but rather the placement of the cushion on my cheekbone and the difficulty of putting the mask on before connecting it to the machine. I said I think I might need a different size or a different type of mask. Because of this, I cannot sleep on my left side which is the side I mainly sleep on. Sarah did not listen to what I was actually saying and continued responding to issues I never raised. She dismissed my concerns by saying I hadn't given the machine enough time and that I already had "the best mask." When I explained that I felt unheard, her tone became condescending. I asked to speak with her supervisor and was told that she was over my type of concerns. She also stated that she "matches energies," which I found unprofessional, especially since I remained calm until my concerns were repeatedly invalidated. Sarah was rude, argumentative, and dismissive, and she made me feel as though my concerns did not matter. Patients seeking medical equipment support that they are paying for deserve to be listened to with care and respect. If she does not enjoy helping patients, a non-patient-facing role may be more appropriate. This experience has made me consider informing my provider that partnering with AdaptHealth/Healthline might reflects poorly on the care he provides, since their caliber of service does not match his care. I hope no one else seeking medical assistance is ignored or dismissed like I was.