I went down and talked to Martin at Mattress Nation in Santa Cruz. I had spoken with him on the…read morephone once and he seemed very knowledgeable and encouraged me to bring my son down when purchasing him a new mattress. I told Martin my budget and he was super cool and offered me and my son a lot of options. Let my son try out different mattresses and listened when my son said that he would like a base that is higher off the ground because he's a tall boy. He was able to schedule delivery for the next day. Very easy buying process no pressure no condescending sales people. Great experience!

I had an emergency at home and need an extra bed so help can come in and assist. I called at 1…read morep.m., and they had already done the day's delivery. But Mike made a couple of calls, and by 5:pm a bed was delivered and set up. Over and beyond helpful. Thank you to your entire team!!!

I practically had the same experience as Ryan H. posted and second everything he has to say about…read morethis location. It was my first time searching for a mattress and felt like a big decision, similar to a vehicle purchase. But probably more important since you spend more time on your bed. I digress. I'd use Mancini's Sleepworld in Soquel again and would recommend it to family and friends due to the wide selection, prices, and customer service.

We went into Mancini's Sleep World after having a terrible experience at Mattress Firm Capitola…read more Upon entering the front doors of the store, the experience was a complete 180. We were greeted by Nina who was a joy to work with. She was very personable and informative. It never felt like she was trying to direct us toward the most expensive mattress but rather toward the "right" mattress for us. Nina addressed all of our questions and took very good care of us from start to finish. We made a purchase and are very pleased with our mattress. If you are shopping for a new mattress, we highly recommend stopping by Mancini's Capitola to talk to Nina.

I purchased two beds from baybed and mattress. Dan was extremely helpful, and low pressure. Kai…read moredelivered the beds and set them up without any problem. The beds are extremely comfortable. It is very difficult to find spring mattresses these days. I do not like foam because it is too hot. I highly recommend baybeds!

We just purchased our third mattress from Bay Bed & Mattress. We had our last mattress for ten…read moreyears. This company uses top of the line products. I am very sensitive to chemicals. In the last 16 years I have had no reactions whatsoever. Having three bulging discs in my lower back, I got my first mattress 16 years ago and have never looked back. I sleep well every night. On this recent third purchase, as always, Dan is helpful and knowledgeable. He had to come out three times to make adjustments. Not a problem for him --- he wants to make sure his customers have an outstanding product to last and be a good individual fit. He also deeply cares about the environment and uses quality latex and organic cotton and wool. Please support this LOCAL company for superior quality, good environmentalism. and outstanding service. Hard to find such a gem anymore. Shout out to Kyle also helpful and knowledgeable.

I always enjoy doing business with local brick and mortar companies. Chris is a friendly guy. His…read moresalesperson, Gabrielle, was very helpful. I purchased an extra firm queen mattress at a good agreed to price, to my liking and Chris offered to deliver it that same afternoon at 5 PM. WOW!! Just what I wanted. Since he was working alone I offered to meet him at the house to carry the mattress up the staircase to the second floor bedroom. When I arrived, I was impressed that he had already delivered the mattress and removed the old twin on his own. Unfortunately, in the process the mattress caught on the landing molding, lifting it off. The oak trim was ripped away from the landing molding by the precarious, heavy queen mattress edges as Chris carried it by himself on the way up the stairs. This required me to do two separate repair jobs as a result of the damage. I was disappointed that he wasn't willing to wait a few minutes for me to give him hand and prevent this damage to the house. While I appreciate his willingness, it may have been overconfident/exuberant. Otherwise, it was a completely satisfactory business purchase interaction and we are pleased with the mattress. I would recommend this business. This is the fourth mattress we have purchased from Chris.

Excellent overall. Surprisingly Large selection, great customer service that's down to earth and…read morenot pushy. Good prices, good quality beds. We'll be back to get our next bed.

Isaac was amazing. He worked with us and was very respectful of our needs and budget. As senior…read morecitizens budget is the #1 concern. I don't think we would have gotten a new bed without the help and understanding that Isaac showed us. Thank you!

Aaron the Salesperson was very patient and helpful. Went…read morethrough every detail. Helped to find the best mattress for the best price. Highly recommend dealing with him.

I'm so glad I found this business when looking for a mattress. I wanted to shop local but never…read moreexpected to find a deal as good as I did. I called to make an appointment and ion the agreed day/time (next day!!!) we met at the storage facility where the mattresses are. It was super easy to test all the ones I wanted to and when it came to delivery, the owner put the mattress on the back of her truck and followed us home!! The whole process was done masked, appropriate distances were kept and everything we touched was cleaned. I would highly recommend anybody to go to Mattress Direct and save some serious money since there is no big markup !!! You will not regret it!!

DeeDee was amazing! Met us at their storage unit, helped us sort thru the inventory, she was super…read moreknowledgeable and we got full and queen mattress for great prices!! Total local treasure and glad to keep our money local. Will never shop for a mattress anywhere else! Thanks DeeDee!

I went back for more furniture, and of course Jackson and the Couch Potato was so helpful and gave…read moreme exactly what I was looking for. I went in and looked around and before jumping to it went to visit the other furniture, stores in town and no one even comes close. The service at the other places was so offputting. I couldn't get out of there fast enough. Couch Potato is just the right amount of service with high-quality furniture. To me there there's no other store around.

Couch Potato is so rad. They are clearly focused on helping you find what will work best in your…read morespace. Jackson has been such great help. I can't wait to move in to my new place next week with my awesome couch!

The service is excellent and super friendly staff. Wonderful to deal with. Great selection! Highly…read morerecommend!

The service was not satisfactory. The staff's attitude was unprofessional and they were not…read morefriendly or helpful. I will not be making any future purchases there as I believe customer service is essential to a business.

I was looking for a high end recliner. Lazyboy sadly has gone way down hill. So I went to SC41…read more I'm the type that has to 100% sure, so I take my time. A saleperson has to be patient with me! I highly recommend Susan, she is kind,caring, helpful and patient. I went in several times and Susan was never pushy She was always helpful. I finally ordered a recliner, they take 3 months or so but I know the wait will me worth it. Susan emailed me recently to let me know all was going well and the wait is almost over. My recliner should be here in about 3 or so weeks. Thank you Susan!​

I really want to thank Susan for her guidance in helping me with choosing a new bed frame (which…read morematches my other bedroom furniture perfectly) and the great delivery team for the removal of the old bed frame and setting up everything to my specifications. (This review is a few weeks overdue)

Maria showed us all over the recliner showroom! She pointed out the sale chairs, the different…read morestyles, and the power lifts. Then she let us just wander and try all the chairs! After about 20 minutes, I had chosen the perfect chair. I went to the office where we did the deal. I believe I got a good deal! It was delivered 2 days later by an efficient crew who I also took away my old relic from 1989! I'm pleased! I would recommend Ramos Furniture to anyone who wants a real LaZBoy. Guaranteed for LIFE!! Thank you Ramos Furniture!

DO NOT BUY HERE!!!! , at first customer service might be nice and friendly. but once you purchased…read moreand something goes wrong it is all YOUR FAULT. i purchased a 2,000 + dollar couch and not even 4 months later it has mold. i have a separate bed, same house same everything except maybe 15 feet apart. MY Costco bed does not have mold. and I've had it for 2 years. Spend your money elsewhere. Maria was rude when we called , said she would get back and never did. we had to call back. she said she was too busy for us and when asked what she could do for us she said NOTHING. i will never recommend this place nor will my family or kids buy here ever again. if i can get the mattress replaced i will change my review but overall it has been a NIGHTMARE.