Very clean, larger space than expected...Not a fan of having to put a non refundable "deposit" on a…read morecard you need to load money on to use machines. Manager on site offered to refund me the deposit fee. Unfortunately, said manager was gone before I was finished with my laundry. I now have a card with unused funds that cost me $2, to purchase. I assume that money goes to "the house" as part of the cost to utilize the facility. I'll go back to my old place... old school coin op... every penny.... well quarter matters for some.

The. machines were great and easy to use. The staff was very helpful. It's nice not to have to…read moreworry about quarters.

Excellent laundromat with many washers and dryers. Varying sizes to accommodate small to large size…read moreloads. We bring our bed quilts to this laundromat to wash and dry. The location is close to home; and the employee's are kind and helpful. I highly recommend this Super Clean Laundromat location.

Do not waste your money coming to this laundromat. Their dryer machines don't dry!! I spend money…read moreon 2 dryer machines put them on low temp for 56 mins!! and when it was done my clothes were completely wet, when I told the worker they just acted dumb and said low temp doesn't dry, it has dried my clothes at other laundromats. I told them to at least put time for one of the machines and just ignored me. This was my first time washing here and I won't be coming back!!

Very disappointed that management allows to wash dog beds and shoes in any of the washing machines…read more I would greatly appreciate for hygienic reasons to designat 1 or 2 machines ONLY for that. When I brought up this issue to ladies in store theu simply ignored. Customers did not care, as they do not see it a problem, but i do...I do not want to wash my lingerie, bedding or clothes, towels in such places!

My fiancé and I have been coming here every week for the past three years to get our laundry done,…read moreand we absolutely love it! Our clothes are always done quickly and folded so neatly. Everyone who works here is incredibly hardworking and genuinely kind--it makes such a difference. Truly a hidden gem if you're looking for a great place to get your laundry done!

Oh, Staten Island Laundry Company... what would I do without you?…read more I've been going to this place for almost the entire five years I've lived on Staten Island. With my hectic six day work week, which often includes night shifts, it is such a relief to always know I can rely on this establishment to pick up, wash, dry, fold, hang, and deliver back my laundry, which is always warm and smelling fresh upon receipt. I've gotten to know some of the staff and ownership pretty well, and it's always nice to stop and chat with them after a busy work week. They are EXTREMELY professional, down-to-earth, friendly, and very hard-working, even in the midst of a pandemic that has decimated Staten Island. They deserve all of the success that I hope and believe the borough has and will continue to grant them. Thank you guys so much.

They advertise that they allow you to specify how to wash your clothes. Even though I PAY the extra…read morefee for them to separate my clothes for me, I still separate my own clothes to make sure that nothing is missed. I put clothes in separate bags with brightly colored labels indictating the washing instructios for each bag. I pay a lot of money for my clothes and linens, and I do not want them abused or damaged. Twice now, I have received my laundry back with clear evidence that instructions were neither read nor followed. I sent expensive, highly concentrated laundry detergent, and the entire bottle was used on three loads. Wasting my money, TWICE. The disregard for my personal property is outrageous. I'm sure they have no intention of refunding me hundreds of dollars for the early destruction and replacement of my fine garments that I specifically said were meant to be hung up to dry. These included wool, cashmere, and silk. The advertising is a lie. You can send instructions, but you will be LUCKY if anyone reads or follows them. I will never use this company again. I am demanding a full refund -- not that it could ever cover the damage they have done. They also keep sending me wire hangers, that I have repeatedly told them I did not want. The message is clear: it doesn't matter what I want. They will do whatever they feel like and charge me extra for it. Completely irresponsible and careless launderers.

Busy during the day but nice and quite at night when i go love the over sized washers and the…read morelady's are helpful when ever there is a problem

They stole my clothes and I saw it and called the police on it then they hide it from me & the…read morepolice and refused to be involved in it and said I am the one who lost it. Very very bad place

Staff is amazing! great service! friendly!! Not to mention…read moreClean environment !!!!! Clean dryers and washing machines The Manager Nelida at the forest Ave location was more than happy to help me out and assist me with my clothes, I had doubts on how to wash certain items but she was great help, I still panicked on washing my own clothes so instead I dropped off since she seemed to know a lot and be super helpful. I recently moved from the Bronx and I wish clean rite staff over there was as well mannered and helpful as they are here! I would definitely recommend, I don't think I'll be washing my own clothes now that I've meet a wonderful place to drop off at!

I went to star laundromat across the street and wasted my time! None of the machines had hot…read morewater, everything was broken and homeless people were sleeping inside. I came to this new laundry place and it is very clean! A little pricey but the machines are all speed queen machines and they have hot water!

Very nice size place. Lots of wahsers. 3 different sizes and very nice space of dryers…read more The woman there was working and she was busy but stopped to take care of customers I needed change and she was very kind to help me. I needed to go here to do a small amount of wash Due to the big storm I didn't want to run my own machines at home at this time. This was my very first time coming here and I had a nice experience. seating is provided and tables for folding also . change machine available everything went well. It's nice to have a business in the area when needed under storm conditions.

I've been going here for years. I liked it at first because the owner and workers keep the place…read morevery clean. Unfortunately, they don't know anything about good customer service. They treat their customers with no respect. The owner can be extremely nasty. I've seen his nasty side a few times with different customers. I had my own incident with him as well. His machine dirtied my clean sheets that I had just washed when it got stuck in the dryer holes. To be fair, I will mention that he did allow me to wash it again free of charge, but having already dried it as well, I also inquired about the dryer charge. He answered me in a very nasty way, asking if he had to pay for drying too...? He then threw three quarters my way and continued to complain under his breath. If I had known that would have been his reaction, I would have just taken the loss. I was so embarrassed. Another incident took place with one of his employees. While my clothes were washing, she started cleaning the machine my clothes were in, spraying water and using a brush to clean out the dispenser. All the grime was going down on my clothes. I asked her to please wait until my clothes was finished washing and she outright refused and kept on cleaning. Needless to say, I was extremely upset. I stopped going on the days she works there but my patience with the place has definitely run out. The other lady turns the light offs on you and make you feel like you are committing a crime if you go just five minutes past closing time. I'm definitely on the lookout for another laundry mat.

i love their service. very clean and so fast work. they are hard working people, they are always…read moreready and willing to help, whenever i have been asked them for something,they have always been more than happy to help clients

Always extremely clean! unfortunately the driers are old and…read moredo not properly accept payment meaning that although it's 25 cents for 7.5 minutes in a drier that doesn't get hot enough the machines will take quarters and not turn on. For every 3 quarters you put in there's a 50 percent chance the drier will turn on and work for 4 minutes and not dry your clothes. The owner and staff field complaints by saying you dropped the coin in too fast or too slow but it's always the same result. You will never know how many quarters it will take to turn on and if your clothes will be dry even though the sign says 7.5 minutes for 25 cents. Always always frustrating.

Everyone was very helpful since I have never done any laundry at a laundromat in my entire life…read more Very nice staff and we were helped every step of the way. I recommend them because it was clean, friendly, and the washers and dryers work great.

Worst customer service ever. Alerted the manager and explained that several pieces of clothing were…read moreruined with oil from the machine. They all of sudden became mute and said that it was probably a chapstick we left inside clothes. My husband doesn't even use chapstick and I sort all clothes before washing. Horrible steer clear if you care about your clothes and hard earned money.

A pretty clean place to do laundry and the prices aren't too bad. Smaller dryers are $2.75, medium…read more$5.75, large $7.75. The dryers are all large and are 7 minutes per 25 cents. I've gone on weekends and it's not too busy. I did lose 2 socks and I'm pretty sure I checked the washer and dryer to make sure it's clear. Going to try and just leave my socks in the laundry bag to prevent this. I've never lost any article of clothing from a washer and dryer. Hopefully it was just that one time. They have a bathroom that is clean.

While I appreciate the service....I am missing jeans, underwear, and a Ralph Lauren sweater. I'm…read morefrom California and didn't know I should check my laundry before leaving the store. I went back the next day but was unable to get my questions answered and the owner never called me back.