Terrible experience with having 4 pairs of pants hemmed. Tailor does not how to do an original hem.read more

Excellent dry cleaners. Excellent tailoring , always willing to go above and beyond. Prices are in…read moreline with the other dry cleaners in the area. Plenty of parking.

Great place to dry clean your clothes. The staff is always very kind, and they do a great job with…read morethe cleaning.

If I could give negative stars I would. I had a very disappointing and extremely disturbing…read moreexperience at this dry cleaner. I had previously used this business in the past without any major issues, so I was surprised by how differently I was treated during this visit. Initially, I contacted the business by telephone to arrange a Monday evening pickup. At the beginning of the call, the employee greeted me politely. However, after I identified myself, his tone changed, and he began speaking to me in a noticeably loud and abrupt manner. During the conversation, he repeatedly said things such as "HOLD ON" in a raised voice. I politely explained that I could hear him perfectly well and asked him to lower his voice. I also suggested that saying "Please hold on" would be a more respectful way to communicate with a customer. After I provided this feedback, there was several seconds of silence, and the conversation ended without any acknowledgment or response. Because of this interaction, I decided to return to the store to retrieve my two shirts rather than continue doing business there. When I returned to retrieve my two shirts, the situation escalated. As I attempted to retrieve my shirt, the employee pulled it back instead of handing it over. He then pointed his finger at me and shouted, "Don't come back here." I responded by saying, "Don't point your finger at me," while requesting that he return my shirt. At that point, he threw the shirt at me rather than handing it back in a professional manner. I found this behavior completely unacceptable. I was a paying customer who had requested the return of my own belongings. Regardless of whether an employee agrees with a customer's feedback, there is no justification for turning an ordinary customer-service interaction into a hostile confrontation. The situation became serious enough that I contacted the police shortly afterward. Responding officers attended the scene, took my information, and documented the incident in a police report. The officers explained their assessment of the incident to me. I am including this information to accurately describe the seriousness of what occurred, not to suggest that the employee was convicted of any offense. What disappointed me most was the complete breakdown in professionalism. A simple acknowledgment of my feedback or a polite response would have been sufficient. Instead, the interaction escalated from a telephone conversation about scheduling to a confrontation when I returned to collect my belongings. I understand that running a business can be stressful, but customers should not have to tolerate shouting, finger-pointing, or having their belongings thrown at them. I am sharing my experience so that other customers can make an informed decision about whether to use this establishment. I will not be returning. I hope management takes this incident seriously and reviews its customer-service practices to ensure that future customers are treated with courtesy and professionalism.

Very disappointed, a customer for many years. He is very nice as long as you agree . However, the…read moreminute you question the price on something, he becomes very aggressive and angry.looked at other reviews I am not only person who feels this way. Please think twice about going to this establishment, there are many other dry cleaners on S.I. who know how to treat a customer.!

Lost a sweater and refused to compensate for the loss…read more Arrogant and dishonest. DO NOT TRUST.

Absolutely awful experience. I brought in a few shirts and politely asked if they could be handled…read morewith care. Instead of reassurance, the staff gave me snarky attitude, and, basically mocked my request. They actually suggested I take my clothes elsewhere just because I cared about how they were handled. Totally unprofessional, rude, and dismissive.

My favorite spot! Amy and her family ALWAYS take care of my family and I, it truly is an…read moreestablishment that makes the neighborhood what it is. Prices are fair, work is always amazing and timely. Dry cleaning or alternations, you name it. They truly had my back throughout my entire wedding season (bachelorette, bridal shower, destination wedding) and beyond. Could not recommend a place more!

Excellent cleaning service…read more I've been bringing my shirts to Huguenot Cleaners for laundering for over three years. The shirts always come back perfectly clean, well-pressed, and ready to wear. Orders are always ready on time. Thank you, Huguenot Cleaners, for the excellent cleaning job! As for alterations, I used them once to adjust the length of a pair of pants and had a mixed experience. Initially they came back too long, and on the second attempt - ended up too short. I certainly recommend Huguenot Cleaners for their cleaning service, though I'm less confident recommending them for alterations.

Very disappointed with my experience at Huguenot Cleaners. I dropped off my pants on September 18th…read moreand was told they would be ready on September 24th. I went in today, September 24th, only to find out that my pants had not even been touched. I'm leaving for vacation tomorrow, so I specifically relied on the date I was given. I was then told to come back later. A few minutes after leaving, I received a call saying they couldn't do the alterations because they didn't have the measurements. If you didn't have the measurements or couldn't complete the job, I should have been told when I dropped them off--not on the day they were promised. Very frustrating and extremely inconvenient, especially when I planned around the promised pickup date. Better communication and follow-through are definitely needed.

I have been going to this since the previous owners which has been 16 years no problems no…read morecomplaints. I just brought in 13 brand new button-down shirts brought them home. One of them had in it and like water steam stains all over it a $45 shirt when I went back to show them what happened I could not believe after all these years she said, basically too bad her husband is extremely rude instead of speaking any bit of English. He hushed me and with his hands told me get out get out get out rudely when I was just nicely explaining what went wrong never again will tell my whole family friends never to go there again besides the fact that their prices are so high I've been using them only because it's local and I hope a lot of people stay away from them. They're ripping everybody off, including the tailor, rip offs

had been a loyal customer of Dazzle Cleaners for years under the previous owners. They were always…read morefriendly, did excellent work, and their prices--especially for alterations--were fair and reasonable. Unfortunately, my experience with the new ownership was completely different. I brought in two simple sundresses that each needed only a basic hem. I was quoted $50 per dress, or $100 total. The cost of the alterations was more than the dresses were worth, so I politely decided to take them elsewhere. The part that disappointed me most was the way I was treated after declining the service. The owner appeared annoyed, rolled the dresses up into a ball, handed them back to me, and walked away. It felt unprofessional and unwelcoming. Sadly, because of both the pricing and the customer service, I won't be returning.

I love coming to the drycleaners. Sure, it can get pricey, but Village Greens Cleaners always does…read morea FANTASTIC job. I bring all sorts of clothing: dresses, jeans, tops, sweaters - they always come out better than when I bought them in the store! I get pants tailored too - and the hem stays. I highly recommend coming here - they're super friendly too!

Truly very nice people! always willing to accommodate your needs when you need a piece of clothing…read morecleaned quick. Prices comparable to others but just having such nice people in store really ups the service. Mike Anz

I came here to get 2 pairs of pants hemmed-one was a linen type and another a knitted type both…read morecame out beautifully and perfect length. I took off a star because the place was a hot mess with clothes everywhere but I guess they are in need of a bigger space.

This was my first time ever coming to a dry cleaners so I was really nervous. I brought in a pair…read moreof raw denim jeans to be hemmed several inches. The ladies were quick and efficient and made me feel taken care of. I was out and under in maybe less than 5 minutes. The total came out to be $25 which was incredibly reasonable for the length and inches needed to take in. I also love how they have all the prices on a clear menu right where you walk in.

Nice staff & gave a great price for dress alterations that came exactly how it was requested! Will…read moredefinitely be getting all of my alterations done here going forward!

It does not get any better than this! Best service and best…read morepeople! I have been going here for years and would not dream of going anywhere else. Where else can you drop off your clothes to be cared for and also leave smiling because everyone there makes you feel welcomed!

The little lady that runs this place is amazing! She professional and super friendly! The place is…read morekinda dated but that doesn't take away from the fact that they get things cleaned and quick at that! I could drop something off on a Monday and could have it ready by Wednesday. Price- I'm not going to the let their prices affect the amount of stars I give as the high price of dry cleaning is city wide. Since when has it become so expensive to dry clean clothes? I guess it pays to take care of your more expensive threads. I've never had anything lost or damaged here and hopefully that'll never happen. I'll definitely frequent this business again.

Never had any problems with this place for as long as I have been sending them my suits for dry…read morecleaning. Nice lady who runs it with I believe her husband. I only wished they could stay open longer as I work in Manhattan and sometimes don't make it home in time. That statement is definitely not a negative reflection on the work they do though, 5 stars all the way.